Supershuttle International, Inc.

I am requesting again that the business communicate with me in writing via email or to my mailing address as they have always done in the past...I have used this business over 10 years and all communication has been via email/in writing to [email protected] as I have an online account with this business and they have my email address onfile also in order to communicate with me and can track my MANY travels and use of shuttles through my online account with them.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,[redacted]

To Whom It May Concern,             Thank you for providing the information pertaining to complaint #[redacted] for [redacted]and allowing us the opportunity to research their complaint.  SuperShuttle has contacted thecustomer and has...

attempted to resolve their concerns.   Sincerely,Customer Care

To Whom It May Concern,Thank you for providing the information pertaining to complaint #[redacted] for [redacted] and allowing us the opportunity to research their complaint.  SuperShuttle has attempted to contact the customer and has attempted to resolve their...

concerns.  Sincerely,Customer Care

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Super Shuttle has contacted me.  However, as of this writing, there is no resolution yet.

Regards,

To Whom It May Concern,                                     Thank you for providing the information...

pertaining to complaint #[redacted] for [redacted] and allowing us the opportunity to research their complaint.  SuperShuttle has contacted the customer and has attempted to resolve their concerns.    Sincerely,Customer Care

To Whom It May Concern,                                     Thank you for providing the information...

pertaining to complaint #[redacted] for [redacted] and allowing us the opportunity to research their complaint.  SuperShuttle has contacted the customer and has attempted to resolve their concerns.   Sincerely,  Customer Advocacy

To Whom It May Concern,                 Thank you for providing the information pertaining to complaint...

#[redacted] for [redacted]r and allowing us the opportunity to research their complaint.  SuperShuttle has attempted to contact the customer and needs to speak to the customer to help resolve their concerns.      Sincerely,   Customer Care

I have received any email or message from super shuttle.

To Whom It May Concern,Thank you for providing the information pertaining to complaint #[redacted] for [redacted] and allowing us the opportunity to research their complaint.  SuperShuttle has contacted the customer and has attempted to resolve their concerns....

  Sincerely,Customer Advocacy

To Whom It May Concern,
               
Thank you for providing the information pertaining to complaint #[redacted] for [redacted]  and allowing us the opportunity to research their complaint.  SuperShuttle has contacted the customer and has attempted to resolve their concerns.  
 
 
Sincerely,
 
 
Customer Care

To Whom It May Concern,
Thank you for providing the information pertaining to complaint #[redacted] for [redacted] and

allowing us the opportunity to research their complaint.  SuperShuttle has contacted the

customer and has let the customer know a manual check is being mailed. 
Sincerely,
Customer Care

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

To Whom It May Concern,Thank you for providing the information pertaining to complaint #[redacted] for [redacted] and allowing us the opportunity to research their complaint.  SuperShuttle has attempted to contact the customer and has attempted to resolve their...

concerns.  

Sincerely,Customer Care

 I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

To Whom It May Concern,

                                    

Thank you for providing the...

information pertaining to complaint #[redacted] for [redacted] and

allowing us the opportunity to research their complaint.  SuperShuttle has attempted to contact the

customer and has attempted to resolve their concerns.    

 

Sincerely,

To Whom It May Concern,

                                    

Thank you for providing the information pertaining to complaint #[redacted] for [redacted] and allowing us the opportunity to research their complaint.  SuperShuttle has contacted the customer and has attempted to resolve their concerns.  The customer has been informed that all fees for the taxi and SuperShuttle fares are being refunded, and was also informed that the employees in question were reported on and counseled.   

 

Sincerely,

 

 

Customer Care

To Whom It May Concern,                               Thank you for providing the information pertaining to complaint #[redacted] for [redacted] and allowing us the opportunity to research their...

complaint.  SuperShuttle has attempted to contact the customer and has attempted to resolve their concerns.   Sincerely,Customer Care