NM Last Call Elizabeth,NJ sold me a defective/damaged diamond bracelet, and will not reply to my several calls and emails for a resolution
I purchased a diamond braclet in from NMLastCall Outlet on my InCircle NM credit card Sku# XXXXXXXX Gem Lab # XXXXXXXXXXOriginal price $5,reduced to $During a friends and family sale for an additional 30% offThe bracelet was stored until worn on a special occasion; a few hours after wearing the bracelet I noticed that bracelet had broken/detached and was missingUpon speaking to the in store associate; it was then explained to me that NM LastCall very often receives jewelry that was returned from customers that originally purchased the item at a NM store and that sometimes the items are display jewelry pieces and get handled frequently by customers before sending to the LastCall outlet or it could be a defective item from the manufactureShe then told me that she would forward my info to the Store ManagerAfter not receivin
Purchased of item from Neiman Marcus at $price advertised on websiteCompleted transactionInformed price was incorrect & transaction cancelled
On 2/11/17, I went to Neiman Marcus' website (neimanmarcus.com) and saw that they had an item listed for sale at $ I purchased of the item, totaling $with tax Later in the day, I went back to purchase more of the item and they were sold out The following Monday, 2/14/17, I went back to Neiman Marcus' website again and the item was back available I purchased more of the item for a total of $with tax
I received order confirmations from Neiman Marcus for both orders on 2/11/and 2/14/respectively Further, I received a shipping update from Neiman Marcus for my first order on 2/13/letting me know that expected shipment would be delayed until 3/9/
On 2/23/I received a voicemail from Neiman Marcus stating that my order was part of a system error and that the price of the merchandise I had p
Item was canceled off an order, received no refund, CS claims up to days which is unacceptable and lengthy considering it was a gift card
October 21st, Online order number WNXXXXXXXXXXX
I made a mistake with an order using gift cards during a 20% off beauty saleI intended to reorder the correct item but got no confirmation of where the money went that was taken off the cardsUpon speaking with CS I was told the money went nowhere and I'd get a credit in 2-days then upon asking about the sale was told I wouldn't receive credit for 7-daysThis is not a policy stated anywhere on their website and given the sketchiness of the CS being unspecific and evading my question about the sale timeline I do not believe I am going to see a refundPlus for a gift card order days is quite absurd when it should be credit back to my gift card like every retailer in the countrySo after he did say the money indeed went nowhere and went all over the place I am now a bit nervous
I will never purchase another item from Neiman MarcusI ordered a custom envelope engraver and it came to my house with the incorrect capitalization of my last nameI was annoyed but understood that mistakes happen so I called customer service
After more than minutes on the phone, I was told a new item would be shipped with the correct last nameToday the replacement arrived with the EXACT SAME MISTAKE! After another lengthy call, I was told I would receive a refund once FedEx could pick the item up, which would not be for several days
Then as if I wasn't angry enough, the "supervisor" asked me if I wanted to keep the item for 50% off!? Seriously? Why would I want to keep an item with my last name incorrect? I'm going to send out envelopes and let people think I don't know my own last name!? It was incredibly insulting
Attempted to unsubscribe from lastcall.com emails; ignored; closed email acct; opened new onereceived email btw 10/and 11/
For years, I emailed many requests to NM to unsubscribe my ***@yahoo.com from lastcall.com emails because multiple associates started emailing me without my permission; my requests ignored, I was given the runaround, and I stopped shopping at that store a couple of years ago; I even emailed their corporate office and went to the Rockville store and talked with a managerI recently closed my ***@yahoo.com email acct and opened this new azure193blue.gmail; I updated my Neiman Marcus credit card account because I want paperless billingSince then, from NM last call (alone) I have received email btw 10/and 11/12; the emails keep coming even though I unsubscribed I tried to unsubscribe again but that feature is no longer active Today, I sent an email to tech support; that did not work in the past I simply want to unsubscribe fro
They did not ship my items when they were in stockNow they told me to wait because they are now out of stock
I bought lipsticks on 4th of April.The name of the lipstick is ADD GEL LACQUERThe color is Poisonous 620.I bought six of them.The total price is $210.When I placed my order, it showed that they were in stockBut they did not ship my items and now they were out of stockI told my friend to buy the lipstick after I boughtThe question is that my friend has already got the lipsticks but I did notI contacted them today and they did not answer my question why my friend's lipsticks had shipped but not mineThe same situation happened twice beforeThe items I bought were in stocked and then when I placed order, they did not ship my item and the items were out of stockThen they told me to wait and they would ship to me when they were in stock.I waited and then they canceled my orderThis time, they still tell me to wait but I am not satisfied with this solutionThe wa
I am fairly disappointed in BG sale itemsI ordered a Fendi bag order that was missing the shoulder strap, I contacted customer service and was given an order number for the strap, never received itSubsequently ordered a Manolo shoe order came with a missing Hangisi buckle The sneaky practice of putting damaged items on sale without declaring on the website that the item is on sale because it is damaged is unacceptable and there should be some accountabilityIsn't there a policy against businesses being able to sell damaged items on sale without an honest declaration on their website?
All five Prada Printed Medium Top-Handle Satchel Bag, White (Talco) were extremely damaged
On July 14, I visited Neiman Marcus in Wilshire Blvd, Beverly Hills, CA XXXXX to purchase five Prada Printed Medium Top-Handle Satchel Bag, White (Talco) for my female clientsWhen I returned to Houston, TX and provided my clients with the items, they realized that the bags were extremely damagedEach of the items cost $3,All five bags cost me $15,I purchased the bags with my Visa Credit Card
My female clients noticed the many damages that the bags hadInterior damagesMy clients are fashion models for several high end clothing storesThey were very disappointed with the quality of the bags
I have had a neiman marcus credit card for several years nowI recently received a letter in the mail stating they were going to close my account because I returned itemsI have also purchased many items from neiman marcus over the years and it is my understanding that a customer has the right to return an item for any reason (specifically if it does not fit, you don't like it, etc.)I was furious! I have multiple store credit cards and return items for whatever reason, and the stores do not close my account! What gets me angrier, is the fact that they closed out my account and it is now reported on my credit rating (and I have a excellent credit rating)I could care less about having their crappy credit cardTheir prices are outrageous and it seems like they target people that don't spend a fortuneI think it is discrimination! Cut up your neiman marcus credit cardNordstrom is sooooo much better and treat their customers better
Neiman *** didn't do what they promised in the advertisement
On November 9th 2016, some deal sites started promoting a deal of Neiman ***, which is regarding skincare and makeupThe content of the deal is $OFF $200, $OFF $500, $OFF $1000, and $$when you purchased by using MasterPass *** and the expired date is November XX XXXXHowever, on November XX XXXX, around am, the promote code didn't work anymoreWhat is more ridiculous is that when I tried to checkout on November 9th 2016, Neiman *** website went done, and could not allow me to purchaseSo I tried to checkout the next day in the morning, and the promo code didn't workI tried the whole day long, promo code still did not workI saw some consumers complained on the deal sites, and the deal site said that Neiman *** canceled the deal because they didn't expect so much people using the dealIf the merchant didn't expect sales, and not able to afford the discount, why do it at the be
Neiman marcus flagged me as a "no more business" customer, and I cannot place online orders
on 7-30-I attempted to place order WNXXXXXXXXXX for a product and was told Neiman Marcus, and Bergdorf (with whom I have never done business with) had placed a flag on my account called "no more business" because and I quote "you have only kept worth of items since you have been our customer! Even though Neiman Marcus has a free returns promise through Shoprunner, my address was now flagged for anyone that ever lives here...FOREVER! I guess Neiman Marcus is not interested in the less fortunate and only BIG SPENDERS! I am requesting my address be UNblocked
There was a promotion in September A $gift card would be issued with a purchase of more than $ But only a #gift card was issued
Order number: WNXXXXXXXXXXX
Date: 09/18/
Total amount: $1,
Promotional Code: SEPTGC
Ticket #: XXXXXX
I already talked to the customer service about this issue in detail with no resolution The ticket number is XXXXXX
The promotion stated that to earn a credit card there must be a handbag item included in the order I searched in the handbag category and picked up an item After two months I was told this item is not a handbag so the gift card can not be issued
Company keeps mailing me unwanted catalogs and postcards, even after calling them to stop different times over month period
I travel overseas for work, it is important that my mailbox does not fill up with unwanted spamNeimanmarcus constantly sends me unwanteed catalogs and postcards, even though I called their *** number different times over a month period to stopThey always ask for my address and phone number and say "you wont receive anything from us in months." Yet my mailbox is filled with their unwanted solicitations
I paced an order on the website on Nov.28th 2017, and items from the order still haven't been shippedI contacted the customer service several times and they told me it would be shipped no later than late Feband then early March then late March and now I asked again it said the current expect shipping date is April 12th and they said it might still be delayedIt is already months and I still don't know the exact shipping dateI have missed all promotion on that items from other department stores because of this order
Product_Or_Service: Shiseido cream set*
Order_Number: WBXXXXXXXXXX
Account_Number: WBXXXXXXXXXX
My wife and I have placed two orders on Neiman Marcus online, each order was qualified for dollar gift card, but they only give us one gift card
I have placed an order (WNXXXXXXXXXXX) on 10/18/and received a $gift card two months later as they advertisedMy wife placed another order (WNXXXXXXXXXXX) on the same day, but was not given a gift cardwe reached to the customer service but was told the promotion is one promotion per household, but what they have advertised is one promotion per customer.They are misleading people by playing word gamesBoth orders are qualified for their October gift card promotion when I placing the order,it was shown on webpage and I have saved screen capture.They should follow their advertisement and give back the $gift cardAlso, they should make their advertisement more clear
Item was returned to the company in original condition on May 16th As of June 22, 2016, no return has been issued
ORDER WBXXXXXXXXXX was placed on April 22, and contained one item, a pair of Nicholas Kirkwood shoes The item was received the first week of May The item was returned on May 16th in original condition As of June 22, 2016, no refund has been issued for the returned item I have contacted customer service four times about this issue and each time have been advised that the refund would be processed in 1-business days As of today, it has been over business days from my original call
I received a q*ick expired item
Dear officer
My name is xiaoxia x*In May 22, 2016, I made an order in Neiman Marc*s.com.The order n*mber is W***,total amo*nt of this order is $151,payment method is visa,my acco*nt is xiaoxia x* SWJN.When I opened the package I fo*nd that one of the prod*ct is soon to expire.Unfort*nately Neiman Marc*s.com did not want to resolve the problem, I had to ask help from yo*.I tried o contact with the c*stomer s*pport, they asked me ret*rn this item.B*t I js*t came back to my co*ntry China with this item.It's a international package if I ret*rn it.It's *nfair for me.I paid the money and get a defective prod*ct, I don't think I do anything wrong.Wish yo* can help me.Thank yo* very m*ch
Best Regards xiaoxia x*
I was promised a $gift card for placing a $orderThrough no fault of my own, they cancelled a $item and now refuse to give the $card
On 11/29/I placed an order (WNXXXXXXXXXX) at neimanmarcus.comThe sales campaign advertised a $gift card for a $purchaseI specifically ordered over $in items to reach this $gift card levelAt the time I placed the order, they told me that one of the items I purchased was on backorderWeeks later, they told me the item was no longer available and they were cancelling that part of my orderI was not given the option to take a store credit or find a replacement item in order to keep my order total above $My order total before they cancelled the item was $After they cancelled the ($48) item, my total was $They now say this disqualifies me for the $gift card because they have a disclaimer saying that cancellations and returns can affect the gift card qualificationI saw the disclaimer and rea
I received a pair of new Gucci shoes with only one shoe in the boxNM refuses to replace or provide mate to the shoe due to timing of the matter
I am extremely dissatisfied with the level of customer service I've received from Neiman Marcus in resolving a matterI purchased a $Gucci shoe on July 2, 2018, order #WNXXXXXXXXXXXWhen it got delivered, I put the box in my closet until I was ready to wear them as I do with all my other ordersI buy plenty of high end items to know my size so there was no need to try them onOn Saturday, October 20, 2018, I took them out to wear them just to find out that there was one shoe in the box!! There was plenty of tissue on one side of the box for it to APPEAR full but it wasn'tI immediately contacted Neiman Marcus thinking this will be no big deal, its their mistakeGee was I wrong! I talked to one rep and two managers, none of who cared or attempted to resolve the issue! They just continued to say its been too long, and eventually sai
I made $cosmetics purchase on Neiman Marcus on 07-16-2018, and now it is 10-23-2018, they still cannot ship one product ($50) to me
At the same time, I didn't receive any of the gifts related to the entire purchaseIf I cancel the $order, then I spent $without getting any gift as they advertised!
I would not have bought cosmetics from them without the gift temptation, which turns out to be a FAKE advertisement
Do they plan to let me wait forever'??
NM Last Call Elizabeth,NJ sold me a defective/damaged diamond bracelet, and will not reply to my several calls and emails for a resolution
I purchased a diamond braclet in from NMLastCall Outlet on my InCircle NM credit card Sku# XXXXXXXX Gem Lab # XXXXXXXXXXOriginal price $5,reduced to $During a friends and family sale for an additional 30% offThe bracelet was stored until worn on a special occasion; a few hours after wearing the bracelet I noticed that bracelet had broken/detached and was missingUpon speaking to the in store associate; it was then explained to me that NM LastCall very often receives jewelry that was returned from customers that originally purchased the item at a NM store and that sometimes the items are display jewelry pieces and get handled frequently by customers before sending to the LastCall outlet or it could be a defective item from the manufactureShe then told me that she would forward my info to the Store ManagerAfter not receivin
Purchased of item from Neiman Marcus at $price advertised on websiteCompleted transactionInformed price was incorrect & transaction cancelled
On 2/11/17, I went to Neiman Marcus' website (neimanmarcus.com) and saw that they had an item listed for sale at $ I purchased of the item, totaling $with tax Later in the day, I went back to purchase more of the item and they were sold out The following Monday, 2/14/17, I went back to Neiman Marcus' website again and the item was back available I purchased more of the item for a total of $with tax
I received order confirmations from Neiman Marcus for both orders on 2/11/and 2/14/respectively Further, I received a shipping update from Neiman Marcus for my first order on 2/13/letting me know that expected shipment would be delayed until 3/9/
On 2/23/I received a voicemail from Neiman Marcus stating that my order was part of a system error and that the price of the merchandise I had p
Item was canceled off an order, received no refund, CS claims up to days which is unacceptable and lengthy considering it was a gift card
October 21st, Online order number WNXXXXXXXXXXX
I made a mistake with an order using gift cards during a 20% off beauty saleI intended to reorder the correct item but got no confirmation of where the money went that was taken off the cardsUpon speaking with CS I was told the money went nowhere and I'd get a credit in 2-days then upon asking about the sale was told I wouldn't receive credit for 7-daysThis is not a policy stated anywhere on their website and given the sketchiness of the CS being unspecific and evading my question about the sale timeline I do not believe I am going to see a refundPlus for a gift card order days is quite absurd when it should be credit back to my gift card like every retailer in the countrySo after he did say the money indeed went nowhere and went all over the place I am now a bit nervous
I will never purchase another item from Neiman MarcusI ordered a custom envelope engraver and it came to my house with the incorrect capitalization of my last nameI was annoyed but understood that mistakes happen so I called customer service
After more than minutes on the phone, I was told a new item would be shipped with the correct last nameToday the replacement arrived with the EXACT SAME MISTAKE! After another lengthy call, I was told I would receive a refund once FedEx could pick the item up, which would not be for several days
Then as if I wasn't angry enough, the "supervisor" asked me if I wanted to keep the item for 50% off!? Seriously? Why would I want to keep an item with my last name incorrect? I'm going to send out envelopes and let people think I don't know my own last name!? It was incredibly insulting
Attempted to unsubscribe from lastcall.com emails; ignored; closed email acct; opened new onereceived email btw 10/and 11/
For years, I emailed many requests to NM to unsubscribe my ***@yahoo.com from lastcall.com emails because multiple associates started emailing me without my permission; my requests ignored, I was given the runaround, and I stopped shopping at that store a couple of years ago; I even emailed their corporate office and went to the Rockville store and talked with a managerI recently closed my ***@yahoo.com email acct and opened this new azure193blue.gmail; I updated my Neiman Marcus credit card account because I want paperless billingSince then, from NM last call (alone) I have received email btw 10/and 11/12; the emails keep coming even though I unsubscribed I tried to unsubscribe again but that feature is no longer active Today, I sent an email to tech support; that did not work in the past I simply want to unsubscribe fro
They did not ship my items when they were in stockNow they told me to wait because they are now out of stock
I bought lipsticks on 4th of April.The name of the lipstick is ADD GEL LACQUERThe color is Poisonous 620.I bought six of them.The total price is $210.When I placed my order, it showed that they were in stockBut they did not ship my items and now they were out of stockI told my friend to buy the lipstick after I boughtThe question is that my friend has already got the lipsticks but I did notI contacted them today and they did not answer my question why my friend's lipsticks had shipped but not mineThe same situation happened twice beforeThe items I bought were in stocked and then when I placed order, they did not ship my item and the items were out of stockThen they told me to wait and they would ship to me when they were in stock.I waited and then they canceled my orderThis time, they still tell me to wait but I am not satisfied with this solutionThe wa
I am fairly disappointed in BG sale itemsI ordered a Fendi bag order that was missing the shoulder strap, I contacted customer service and was given an order number for the strap, never received itSubsequently ordered a Manolo shoe order came with a missing Hangisi buckle The sneaky practice of putting damaged items on sale without declaring on the website that the item is on sale because it is damaged is unacceptable and there should be some accountabilityIsn't there a policy against businesses being able to sell damaged items on sale without an honest declaration on their website?
All five Prada Printed Medium Top-Handle Satchel Bag, White (Talco) were extremely damaged
On July 14, I visited Neiman Marcus in Wilshire Blvd, Beverly Hills, CA XXXXX to purchase five Prada Printed Medium Top-Handle Satchel Bag, White (Talco) for my female clientsWhen I returned to Houston, TX and provided my clients with the items, they realized that the bags were extremely damagedEach of the items cost $3,All five bags cost me $15,I purchased the bags with my Visa Credit Card
My female clients noticed the many damages that the bags hadInterior damagesMy clients are fashion models for several high end clothing storesThey were very disappointed with the quality of the bags
I have had a neiman marcus credit card for several years nowI recently received a letter in the mail stating they were going to close my account because I returned itemsI have also purchased many items from neiman marcus over the years and it is my understanding that a customer has the right to return an item for any reason (specifically if it does not fit, you don't like it, etc.)I was furious! I have multiple store credit cards and return items for whatever reason, and the stores do not close my account! What gets me angrier, is the fact that they closed out my account and it is now reported on my credit rating (and I have a excellent credit rating)I could care less about having their crappy credit cardTheir prices are outrageous and it seems like they target people that don't spend a fortuneI think it is discrimination! Cut up your neiman marcus credit cardNordstrom is sooooo much better and treat their customers better
Neiman *** didn't do what they promised in the advertisement
On November 9th 2016, some deal sites started promoting a deal of Neiman ***, which is regarding skincare and makeupThe content of the deal is $OFF $200, $OFF $500, $OFF $1000, and $$when you purchased by using MasterPass *** and the expired date is November XX XXXXHowever, on November XX XXXX, around am, the promote code didn't work anymoreWhat is more ridiculous is that when I tried to checkout on November 9th 2016, Neiman *** website went done, and could not allow me to purchaseSo I tried to checkout the next day in the morning, and the promo code didn't workI tried the whole day long, promo code still did not workI saw some consumers complained on the deal sites, and the deal site said that Neiman *** canceled the deal because they didn't expect so much people using the dealIf the merchant didn't expect sales, and not able to afford the discount, why do it at the be
Neiman marcus flagged me as a "no more business" customer, and I cannot place online orders
on 7-30-I attempted to place order WNXXXXXXXXXX for a product and was told Neiman Marcus, and Bergdorf (with whom I have never done business with) had placed a flag on my account called "no more business" because and I quote "you have only kept worth of items since you have been our customer! Even though Neiman Marcus has a free returns promise through Shoprunner, my address was now flagged for anyone that ever lives here...FOREVER! I guess Neiman Marcus is not interested in the less fortunate and only BIG SPENDERS! I am requesting my address be UNblocked
There was a promotion in September A $gift card would be issued with a purchase of more than $ But only a #gift card was issued
Order number: WNXXXXXXXXXXX
Date: 09/18/
Total amount: $1,
Promotional Code: SEPTGC
Ticket #: XXXXXX
I already talked to the customer service about this issue in detail with no resolution The ticket number is XXXXXX
The promotion stated that to earn a credit card there must be a handbag item included in the order I searched in the handbag category and picked up an item After two months I was told this item is not a handbag so the gift card can not be issued
Company keeps mailing me unwanted catalogs and postcards, even after calling them to stop different times over month period
I travel overseas for work, it is important that my mailbox does not fill up with unwanted spamNeimanmarcus constantly sends me unwanteed catalogs and postcards, even though I called their *** number different times over a month period to stopThey always ask for my address and phone number and say "you wont receive anything from us in months." Yet my mailbox is filled with their unwanted solicitations
I paced an order on the website on Nov.28th 2017, and items from the order still haven't been shippedI contacted the customer service several times and they told me it would be shipped no later than late Feband then early March then late March and now I asked again it said the current expect shipping date is April 12th and they said it might still be delayedIt is already months and I still don't know the exact shipping dateI have missed all promotion on that items from other department stores because of this order
Product_Or_Service: Shiseido cream set*
Order_Number: WBXXXXXXXXXX
Account_Number: WBXXXXXXXXXX
My wife and I have placed two orders on Neiman Marcus online, each order was qualified for dollar gift card, but they only give us one gift card
I have placed an order (WNXXXXXXXXXXX) on 10/18/and received a $gift card two months later as they advertisedMy wife placed another order (WNXXXXXXXXXXX) on the same day, but was not given a gift cardwe reached to the customer service but was told the promotion is one promotion per household, but what they have advertised is one promotion per customer.They are misleading people by playing word gamesBoth orders are qualified for their October gift card promotion when I placing the order,it was shown on webpage and I have saved screen capture.They should follow their advertisement and give back the $gift cardAlso, they should make their advertisement more clear
Item was returned to the company in original condition on May 16th As of June 22, 2016, no return has been issued
ORDER WBXXXXXXXXXX was placed on April 22, and contained one item, a pair of Nicholas Kirkwood shoes The item was received the first week of May The item was returned on May 16th in original condition As of June 22, 2016, no refund has been issued for the returned item I have contacted customer service four times about this issue and each time have been advised that the refund would be processed in 1-business days As of today, it has been over business days from my original call
I received a q*ick expired item
Dear officer
My name is xiaoxia x*In May 22, 2016, I made an order in Neiman Marc*s.com.The order n*mber is W***,total amo*nt of this order is $151,payment method is visa,my acco*nt is xiaoxia x* SWJN.When I opened the package I fo*nd that one of the prod*ct is soon to expire.Unfort*nately Neiman Marc*s.com did not want to resolve the problem, I had to ask help from yo*.I tried o contact with the c*stomer s*pport, they asked me ret*rn this item.B*t I js*t came back to my co*ntry China with this item.It's a international package if I ret*rn it.It's *nfair for me.I paid the money and get a defective prod*ct, I don't think I do anything wrong.Wish yo* can help me.Thank yo* very m*ch
Best Regards xiaoxia x*
I was promised a $gift card for placing a $orderThrough no fault of my own, they cancelled a $item and now refuse to give the $card
On 11/29/I placed an order (WNXXXXXXXXXX) at neimanmarcus.comThe sales campaign advertised a $gift card for a $purchaseI specifically ordered over $in items to reach this $gift card levelAt the time I placed the order, they told me that one of the items I purchased was on backorderWeeks later, they told me the item was no longer available and they were cancelling that part of my orderI was not given the option to take a store credit or find a replacement item in order to keep my order total above $My order total before they cancelled the item was $After they cancelled the ($48) item, my total was $They now say this disqualifies me for the $gift card because they have a disclaimer saying that cancellations and returns can affect the gift card qualificationI saw the disclaimer and rea
I received a pair of new Gucci shoes with only one shoe in the boxNM refuses to replace or provide mate to the shoe due to timing of the matter
I am extremely dissatisfied with the level of customer service I've received from Neiman Marcus in resolving a matterI purchased a $Gucci shoe on July 2, 2018, order #WNXXXXXXXXXXXWhen it got delivered, I put the box in my closet until I was ready to wear them as I do with all my other ordersI buy plenty of high end items to know my size so there was no need to try them onOn Saturday, October 20, 2018, I took them out to wear them just to find out that there was one shoe in the box!! There was plenty of tissue on one side of the box for it to APPEAR full but it wasn'tI immediately contacted Neiman Marcus thinking this will be no big deal, its their mistakeGee was I wrong! I talked to one rep and two managers, none of who cared or attempted to resolve the issue! They just continued to say its been too long, and eventually sai
I made $cosmetics purchase on Neiman Marcus on 07-16-2018, and now it is 10-23-2018, they still cannot ship one product ($50) to me
At the same time, I didn't receive any of the gifts related to the entire purchaseIf I cancel the $order, then I spent $without getting any gift as they advertised!
I would not have bought cosmetics from them without the gift temptation, which turns out to be a FAKE advertisement
Do they plan to let me wait forever'??