Sling TV L.L.C.

Hello, *** ***,Thank you for contacting Sling TV SupportWe are glad that you are interested in our promotion through WalmartThe offer is available from the email sent by Walmart with further instructions The Walmart promotion is only for base packages like the Sling Orange+Blue
package that you orderedExtra packages, such as the Kids, Comedy Plus, Lifestyle Plus, and Hollywood Extra packages you ordered, are billed to the credit/debit card you provided us when the original order was placedYou will continue to have all services available on the app through the end of the billing period on February 10.If you have any issues regarding the Walmart promo code, please contact Walmart at *** from 8AM to 12AM.We appreciate your business here at Sling TV, and you can always visit sling.com to manage your account online. Thank you for taking back TV with Sling TV! Sincerely,Sling TV Support***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedAfter reviewing this account we do not show any proof of cancelling until May 20th, 2017. At this time we can offer you a one month refund in the amount of $If you are amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Your account was set up on May 5, with a selection of Sling Blue, Kids Extra and Heartland Extra
programming which you continued on until September 12, at which time you changed your programming to Sling Orange On September 13, you selected the promotion offer for a free Roku Streaming Stick and Sling Orange programmingThat promotion required you to prepay for the first two months of of Sling TV We have sent a Roku Streaming Stick to the address you provided Base upon your receipt of the free device, and your use of the service, we will be unable to issue you a refund Your account has been canceled as of September 14, You can continue using your Sling TV service for the remainder of your prepaid two months of service until November 13, 2017. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Complaint: ***
I am rejecting this response because: First of all I have many emails between Sling and myself where Sling blames my internetAnd *** messagesI sent screen shots of my ***.net as wellSling continued to place blame on equipment I am using and Internet2nd when I called in originally I specifically asked Can I keep the *** and pay the difference of the cost of it and the representative replied back with yes billing will take care of that for you3rd Per *** website-- MY *** came from SlingAt least thats where I ordered it and pre paid for this terrible serviceTotal cost for a new *** is dollarsI paid thru your websiteMy total order cost(months Pre paid plus the for the *** was 173) Id like it taken off that so I do not have to be hassled any more then I already have been with Sling*** requires I ship it back at my own dimeMore money out the door! Before I agree to anything, I would like to know the amount I will be refunded! Note: If your *** device was not purchased from the *** web site, contact the retailer where you purchased your service for a refund, if eligible.
Sincerely,
*** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. For your trouble, we can offer you $If you are amenable to this offer, please respond to this e-mail with your
acceptance.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. For your trouble, we can offer you $If you are amenable to this offer, please respond to this e-mail with your
acceptance.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. For your trouble, we can offer to cancel your account immediately, and refund the $back on to the credit/debit card on file
If you are amenable to this offer, please respond to this e-mail with your acceptance, to have the offer applied to your account. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** **, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us After reviewing your account, we'd be happy to offer to cancel your account immediately with a full
refund in the amount of $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. After reviewing the account our records indicate your account was cancelled effective immediately with a full refund issued on
12/7/for $44.92. If your issue has already been resolved please respond to this email confirming.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer Escalations*** www.sling.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meForward my address to themIt is correct
Sincerely,
** ***
*** *** **
*** *** *** ***

Complaint: ***
I am rejecting this response because: I will not fully accepting this response until I have the *** firestick in handHowever I returned the *** tracking# ***It is scheduled to deliver tomorrowI will also email this to slingtv.com
Sincerely,
*** ***

Hello , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usThe Email you haveprovide has not beenactives as an accountWe will send a request for more information to
the email provided as some of the information is sensitive billing informationPlease don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us After reviewing your account, we show that your services renewed on 10/29/and was
canceled on 10/29/The services have been utilized as of 10/31/At this time, we will not be able to issue a refund on your accountPlease be advised that Sling TV is a pay in advance, non-refundable servicePlease review our Terms of Use here: *** You will continue to have access to your service until the end of the billing cycle on 11/28/If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing your account we found that this subscription was not cancelled until September 26th,
Since you cancelled the service during the next billing cycle the service will stay active until the end of the billing cycle on October 21st, 2017.Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Complaint: ***
I am rejecting this response because: I already said that I had gone through the cancellation process and the website TOLD ME IT WAS CANCELLEDSo I left it at thatIt's not my fault that YOUR website didn't process itI did what I was supposed to doBut then I'm being charged for your stuff not working.
Sincerely,
*** ***

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. After reviewing your account, the account was cancelled effective end of cycle on 6/18/However the billing information was
then updated on the account on 6/23/2017, and the account was then restarted on 6/24/via online. We are unable to refund the disputed charges to your credit/debit card as Sling TV is a non-refundable pre-paid serviceWe have however confirmed that your subscription has been set to cancel at the end of your current cycle to avoid any future charges.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Complaint: ***
I am rejecting this response because: Issue is still occurringI have been through the internet speed test already with a customer service rep and I have plenty of internet speed to run your app.
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** *** ***

Hello ***,We apologize for the inconvience that this issue has causedAfter a review of your accountyou requested a change of Sling TV subscription from Sling Blue to Sling Orange on April 23, We would be happy to make that subscription change to Sling Orange effective as of
April 23, Your last billing date was April 19, with the charge for Sling Blue at $ Sling Orange programming is $ We would issue a refund for the amount of $the difference between Sling Blue and Sling Orange Please confirm your acceptance.Regards,Sling TV Customer [email protected]