Service Champions Heating & Air Conditioning

*** *was awesome! He was very thorough and friendlyHe gave me a lot of good information and was very prompt!

Excellent!!!! in all phases

Carlos from Service Champions provides phenomenal customer service He has been to my house twice to perform routine maintenance and then to troubleshoot and replace a failed part that was covered under warranty He was very courteous and kept me informed of the work being done and even took the time to explain how the furnace unit worked He was professional and I would recommend Carlos and will request him for all future work performed

MrBenito Riviera installed a new furnace for us I was very pleased with his sincere customer service The new furnace was nicely fitted in the original space and the system started to work beautifully The area they worked was as clean as before it was I would liked to highly recommend the skillful technician He is very professional

Mr***,
background-attachment: initial; background- background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">We thank you for allowing us the opportunity to turn your
experience into a positive one, and apologize for the frustrations and
inconvenience we have caused you and your fatherService Champions has a long
track record of our strong commitment towards providing the best experience for
our customers and ensuring their complete satisfaction
While we were disappointed to hear of your experience, we are grateful to have
been able to speak with you directly and make the situation rightWe are very happy to have
reached a satisfactory agreementYour experience has allowed us to identify an
opportunity to further improve our internal processesService Champions sincerely
regrets any inconvenience this issue may have caused

*** * from Service champions was very good He was professional and explained in detail what he was doing Nice job

Nick from Service Champions came to check up on our furnace and air conditioning, and he was very informative and helpful in providing steps to help us replace our old ac unit

This is a great companyI was having a cooling problem because I was loosing coolant somewhere so service champions sent out a tech by the name ,Aubrey West who was the lead on this project.He felt there was a leak in the system so he put a leak detection fluid in the system and had me run the system normally for about two weeks and then came back and found the leakAubrey was very courteous and knowledgeableI am a very picky person when it comes to my home I didn't have to tell him anything as for keeping the house clean.It was like he was reading my mindCustomer service doesn't get any better than thisI told him there was a warranty on the unit so he researched it out and saw that there was and saved me a lot of money because he found the leak in the evaporator coilNext, he arranged for installers to come out at my convenience to install the new coilAgain, these guys, Gabriel and Nick, were very courteous and knowledgeableThe install was picture perfectOh and by the way,my first incounter with Aubrey, I was sold on their preferred customer service planAll of my questions were answered and explained to me in such a way that I understood completely by the whole team

Our Service Champion technician, Eric K,provided us with excellent service today He arrived on time and went straight to workHe was very polite and carefully explained the condition of our heating unit and how he could make it operate more effectively He worked quickly, yet efficiently, and cleaned up after himself Eric provided the kind of service I always expect from Service Champions Previous technicians from Service Champions have set a very high bar of service, but Eric K had no trouble rising to their excellent level of quality serviceThank you, Eric, for a job well done!

Received a call from the office prior to my 1:PM – 3:PM service appointment window advising that the service technician (ST) scheduled called in sick and was offered to reschedule with another ST from 3:PM – 5:PM, which I acceptedEdgar M*** performed the tuon my air conditioner systemHe showed up within the specified time and kept everything clean and was very thoroughHe spent more than hours and gave details of his findingsThe condenser was carefully taken apart, inspected, cleaned, put back together as originally found, and recharged with refrigerant including yellow dye to determine possible leakage pointsAnother service call to take place in 2-weeks to recheck system for leaks Attic inspection found ducting improperly sealed/designed, low insulation levelsAnother appointment to be scheduled for an estimate on duct reseal and remove/replace insulationOverall I was happy with Edgar’s HVAC service and expertise and look forward to the follow up appointments in the coming weeks

Jason M*** is the epitome of Service Champion technicians He was precisely on-time, was very courteous, knew what he was doing and made reasonable suggestions for further service

Service Champions has been providing excellent care for my heating and air conditioning for many years The most recent service by Debbie A was among the best service calls
She was through and pleasant

Nick Ywas on time and serviced our two heater units promptlyFriendly and helpfulI would ask him back anytime

Job well done and very satisfied with the work doneExceeded expectationsMichael G*** did a very good job

Have been a customer and have always been pleased with service and quality of the Service Techs

Brent provided a great serviceQuick but efficientVery nice guy and always smiled

I was extremely pleased with the service delivered by David N*** of Service Champions in Chino Hills He was prompt, knowledgeable and very thorough He answered my questions and helped me with some routine office business *** ***

I had a very positive experience with this company and would highly recommend them They were extremely professional in every sense of the word

*** and Trevor were my Service Champion crew who did a great job cleaning my furnace todayThey were on time, were very friendly asking if I needed further assistance on a problem they could help me withI *** not but it was great to be askedThey explained what they were doing to be sure I understood what they were doing to make my furnace run in an clean and efficient and safe wayI will use their services again

On February 23, 2018, I called Service Champions Heating and Air Conditioning to have my heating system inspected, cleaned and serviced at 8:am on February Although I received an automated call on reminding me that a technician would be at my home promptly at 8:am on Feb26, no one showed up or called me by 9:am I called them to find out what happened and, after about minutes or so was finally told by a manager that someone would be at my home between 3:pm and 5:pm Luckily, sometime after 4:pm Wyatt Dato arrived at my home and did an excellent job getting my heating system cleaned and checked out He is an outstanding young man with an excellent work ethic and I highly commend him for doing a job well done Even though he was not the technician who failed to arrive at my home at 8:am and failed to call me to let me know that he would be late, he sincerely apologized to me for the failures Thank you Wyatt!!!