Service Champions Heating & Air Conditioning Reviews (951)
View Photos
Service Champions Heating & Air Conditioning Rating
Address: 7020 Commerce Dr, Richmond, Ohio, United States, 94588-8021
Phone: |
Show more...
|
Web: |
www.homeadvisor.com
|
Add contact information for Service Champions Heating & Air Conditioning
Add new contacts
ADVERTISEMENT
Technician John R did a great job fixing the wiring in the fuse box and air conditioning systemHe was efficient in identifying the issue and able to fix everything
Yesterday I had an AC installed at my residenceI was very impressed with the crew
They were very polite, efficient( even cleaned the area after they were done !!)
Today I had an appointment for the annual service on my heating unit The technician, Nick Y, was polite, friendly, and very knowledgeable He took his time and explained what he did, and what his findings were All in all my experience with Service Champanions has always been positive
NIck Y was very personable, very professional He arrived and did the service on time and thoroughly Continues the tremendous work of Service Champions Heating & Air Conditioning Ask for Nick for your next service appointment
Ryan L* was professional and ensured I understood everything that was going to checked during my annual service tune-up
A wonderful businessWe recently had our air conditioning serviced by David ***I was contacted and told what time he would arrive, and he was on timeHe was very polite and pleasant and did a good jobWould highly recommend this company and David in particular!
This was the first time we used Service Champions In all the years we have had air conditioning units, we have never had such a thorough servicing of our units by other technicians Christian Z*** was great about showing and explaining to us what needed to be done and testing the unit afterwards His praise for his careful patience and explanations
I had my regular servicing of my air conditioner with Service Champs this afternoon and, as always, was very pleased with the service I received I was particularly happy with the lovely young man who was sent to my home *** *** was so warm and attentive, explaining things he was doing and putting me so much at ease Service Champions has always given me the best of service and provides me with the very best of service people at all times I give Edwin stars and an A++!
Our furnace just barely stopped working, so I called Service Champions to schedule Leland's proverbial 18-point "Precision Tuand Professional Cleaning." A field tech named Eric showed up on my doorstep this morning to perform the work and see if he could get the furnace up and running When I told him I was currently out of work, he sought and gained permission from his manager to replace the igniter (the likely culprit) and a panel safety switch for free He also asked if I would sign up for their monthly maintenance program ($19.95/month) – which would also enable me to get a tuon our AC unit later this year – and I agreed He said there was no minimum contract (a la Directv) – I could cancel any time, no strings attached Eric was very considerate and seemed to have solid technical skills and understanding I genuinely think he is a good citizen trying to do good work and provide for his family On the door of his truck reads "Heating A/C And Good Deeds for Free." More on that in just a moment Based on today's visit and a visit last year from another tech, my sense is their business model is to kill you with kindness, scare you a little with "straight talk," and roll you into a maintenance agreement to keep the relationship percolatingand then when your furnace or AC really goes down, offer you "member" pricing (probably a little "gougy") and upsell the holy crap out of you :) But there's no obligation If I opt to go with them or another service provider down the road when my unit bids me its final adieus, it's my choice The risk for that kindness is on them How long will I keep the monthly service agreement? My call What I can say is before Eric came today, my furnace didn't work After he left, it worked He chose to perform a good deed today which my family and I definitely appreciated And it cost me basically nothing Had I called a regular repair guy, I have little doubt I would be out at least a few hundred dollars Ergo, on this day – Fri 1/12/– how can I not in good conscience give Service Champions anything less than five gold stars?
Daniel arrived on time and was very friendly and professional He was there to just service the heater, which he did, but he also went above and beyond to investigate our history of issues with the A/C Daniel thoroughly reviewed our system, confirmed the issues, and provided alternative solutions He also pointed out issues with our fiberglass ducting which no one had done before He scheduled a senior tech to follwith us to provide more extensive details on our options and pricing I was very pleased with his demeanor, knowledge, and initiative
Chris H serviced our two heatersHe was cordial, friendly, conscientious and
answered all my questionsHe left everything clean*** ***
Service Technician David C was polite, efficient and competent
Dean Ward and the entire Service Champions team are the BEST I've ever dealt withThey let you know exactly what they are going to do and a delight to work withI highly recommend them to anyone needing heating or air conditioning service
He called before he came and was very professional when he got to my houseHe fixed the problem within a short period of time and showed me how to make sure it didnt happen againAmazing service by Andy W, woukd definetly recommend him
I used Service Champions for the very first time to have my central heating and air conditioning unit checked .I was extremely pleased with this company.*** ***,the technician arrived right on time and performed a service way better than what I ever had before.He took the whole unit apart,showed me the accumulated dirt and crud,cleaned all the parts and pointed out the wear and tear and reassembled it
He was accompanied by his assistant who serviced the unit located on the roof.Since I was a new customer they also had the manger review all the work that was done to the unit.Again I was extremely satisfied with the service and everyone who was involved
MrEric is very professional finial my ducting job perfect
Excellent!!!! in all phases
Service Champions earned my loyalty and kept me as a client after coming through on a nighttime AC issueThe technician, Sophanna C was professional, personable and he got the job done quicklyNice work
Service Champions H/AC is a great CompanyEveryone is very professional and straight forwardOur installers, Mike Oand Ricardo Pwere the best I could have asked forEverything was very thorough and attentive to detailMike saw where a previous installation by another company years prior was done at very minimum standardsHe took the time to correct and improve the installation to take further advantage of higher performance equipmentWe look forward to a very comfortable summer at a lower cost in utility feesTwo thumbs up for Service a Champions and their staff and crews
Had a great heater tuvisit today with Frank ***Excellent service, very thorough, and he explained some important maintenance items to meGave some other thoughts to think about as it relates to insulation and ductingHave had this company out many times over the past years and would recommend themVery respectful peopleRecommend