S & S Meats

Our office
is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate
this opportunity to respond.
 
As a
preliminary matter, please be advised that this matter does not involve a
consumer debt. Instead, Ms. [redacted] was determined to be responsible by our
client’s...

licensed insurance adjuster for an automobile accident involving our
client’s insured. That being said, we have closed this file with our office.
Although we have closed this file, please note that we cannot control any
actions our client may in regard to the claim.
 
We trust
this resolves your concerns.

As we advised previously, payment was received by our office and our creditor-client would be notified of the payment within the due course of business. We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. as you can see bellow it was just reported by them again   
[If you are rejecting the business's response please enter your rejection comments here.]
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Our office is in receipt of the
complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to
respond.
As a preliminary matter, please be
advised that we have removed Ms. [redacted]’s telephone number from our records.
She will hear nothing further from us in regard to this...

matter.
Please also be assured that our records
do not show any calls at the time she alleges. If she could please provide us
with her telephone billing records, we would be happy to investigate this claim
further. She also indicates that she previously asked us to stop calling, but
she may be confusing us with calls from another company because our records
show that our calls went unanswered.
We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Please be advised that the very same concerns were raised by Ms. [redacted] in a separate complaint filed with the Consumer Financial Protection Bureau (CFPB). In response to...

that complaint we advised, Ms. [redacted] is concerned that we processed the incorrect payment amount causing her bank account to be overdrawn and is requesting a refund of the difference. Please be advised that Ms. [redacted] is mistaken because in January 2017 she agreed to pay $30.00 as a down payment, with monthly installments thereafter in the amount of $43.68.   We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Contrary to Mr. [redacted]’ assertion, please be assured that all of the required disclosures were sent to Mr. [redacted] in writing. In fact, five letters were sent to Mr. [redacted]...

and we have no reason to believe that he did not receive our previous correspondence as none of the letters were returned by the post office as undeliverable. That being said, as a courtesy to Mr. [redacted], we have closed this account with our office and instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records.   We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. Please be advised that we have reviewed Ms. [redacted]’s concerns with our creditor-client and they have assured us that the balance is due. Nevertheless, this account was closed with...

our office. Please also be assured that we did not send this account to any credit reporting agency. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond. Please be advised that Mr. [redacted] was believed to be the person we were attempting to contact. Please be assured that upon receipt of Mr. [redacted]’ letter dated 4/10/2016 (which was...

the same letter sent to the Revdex.com), we immediately closed this file with our office. Further, please be assured that we did not send this file to any Credit Reporting Agency. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. Contrary to Ms. [redacted]’ assertion, our office did attempt to contact her prior to placing this account on her credit report. Please note that we sent four letters to the very same address listed in her complaint, including notice that the account was being placed on her credit report. We have no reason to believe that she did not receive our previous correspondence as none of the letters were returned as undeliverable by the post office. That being said, we have closed this account with our office and instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
 thank you please advise the collection agency they need to look up my name I have no reason to be in collections thank you [redacted]
Regards,
[redacted]

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. Please be advised that we have agreed with Ms. [redacted]’s request to stop contacting her regarding this matter. Although she will hear nothing further from us in regard to...

this matter, please note that our credit-client believes the balance is due and we cannot control any actions they may take in regard to this matter. We would also like to point out that our client’s records indicate that the service address is the same address Ms. [redacted] lists in her complaint. Ms. [redacted] also points out that our address has changed. The reason for the new address in the most recent letter is because we have moved our corporate office to a new location. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Please be advised that the very same concerns were raised on behalf of Ms. [redacted] in a separate complaint filed with the Consumer Financial Protection Bureau (CFPB). In...

response to that complaint we advised that contrary to Ms. [redacted]’s assertion, please be assured that we did provide her with notice that the account was scheduled to be reported to the Credit Reporting Agencies (CRAs) prior to our sending the account to the CRAs. We have no reason to believe she did not receive our correspondence because the letter was sent to the same address listed in her complaint and the letter was not returned by the post office as undeliverable. Ms. [redacted] also indicates the account was reported to the CRAs after she settled the account with our office on 6/1/17. Please be assured that the account was first reported to the CRAs before payment was received on the account. As a courtesy, we have instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. Please be advised that our creditor-client placed this account with our office under Ms. [redacted]’ responsibility and we did send correspondence regarding the account to her....

Accordingly, we have closed Ms. [redacted]’ account with our office and we have forwarded a copy of the complaint to our client to review. As a courtesy, we have instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA will act upon our request and recommend giving him at least thirty (30) days to update their records. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Mr. [redacted] indicates that he never had insurance through our creditor-client. However, please be assured that this account was placed with our office under Mr. [redacted]’s...

responsibility. Notwithstanding, we have closed the account with our and have forwarded a copy of the complaint to our client to review. We have also instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records   We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  CCS Companies billed me wrongly — this bill should be for a different [redacted]. I do NOT owe this bill. They picked the wrong person because I have a very generic Asian name 
Regards,
[redacted]

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. Contrary to Ms. [redacted]’s assertion, she initially spoke to a Customer Service Agent named [redacted] in our office, not [redacted]. Please be assured that Ms. [redacted]...

received all of the required disclosures, and that our telephone agents were polite and professional at all times. Ms. [redacted] is also alleging that CCS utilized the “settlement,” and that the use of that word implied that CCS would pursue her through court action, which made her upset and scared. Contrary to her statement, it was not the Customer Service Agent who first discussed any settlement. Instead, it was Ms. [redacted] who brought this up when she asked whether she could settle the account. Notwithstanding the fact that the topic of settlement was initiated by Ms. [redacted], both she and her brother made it very clear that they both work in the collection industry. In light of this, Ms. [redacted] is more than familiar with what settlement implies, which is paying a reduced amount to resolve the balance due. Notwithstanding the above, we have closed this account with our office. Please be assured that we did not send this account to any Credit Reporting Agency. Although we have closed this account with our office, please note that our client believes the account is due and we cannot control any actions they may take in regard to this matter. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Contrary to Ms. [redacted]’s concerns, please be assured that 11 letters were previously sent to Ms. [redacted] regarding her account, including validation of the account after we...

received her request for validation.  We have no reason to believe she did not receive the letters because the letters were never returned by the post office as undeliverable Notwithstanding the above, we have closed this account with our office and forwarded a copy of the complaint to our client to review. We are also instructing the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]