S & S Meats

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Although Ms. [redacted] paid the account in March 2016, he apparently disputed the payment with his credit card company and we were notified of a chargeback of the payment...

in April 2016. Therefore, the balance is still due. Notwithstanding, we have closed this account with our office and forwarded a copy of the complaint to our client to review.   We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Mr. [redacted] indicates that he does not recognize the debt in question.  Please be assured that our client placed this account in our office for collections on 06/24/2014...

in the amount of $185.46.   The account in question revolves around an insurance policy that cancelled on 11/25/2011. When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. That being said, we have closed these accounts with our office and are instructing the Credit Reporting Agency (CRA) to delete the accounts. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records.   We trust this resolves your concerns.

Our
office is in receipt of the complaint filed by Ms. [redacted]. We greatly
appreciate this opportunity to respond.Ms. [redacted] is concerned that CCS
did not remove the account from the Credit Reporting Agency (CRA). Please be
assured that CCS previously instructed the CRA to delete the...

account, but the
CRA apparently did not act upon our previous request. Please be advised that we
are again instructing the CRA to delete the account, but we cannot control the
speed in which the CRA acts upon our request and we recommend giving them at
least thirty (30) days to update their records. We trust this
resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Please be assured that Ms. [redacted]’s payment in the amount of $123.19 was properly credited to her [redacted] account with our office. We are not sure why the [redacted] account was...

not referenced by her HSA company, but we are researching that further with our HAS vendor.   We trust this resolves your concerns.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Please be advised that the account in question revolves around an insurance policy that cancelled on 9/05/15. When the policy cancelled there was still a balance due...

for insurance provided from the date of last payment through the cancellation date. That being said, we have closed the account with our office and forwarded a copy of the complaint to our client to review.   We trust this resolves your concerns.

CCS - Credit Collection [redacted], MA  [redacted]-[redacted]

We regret that our previous response was not satisfactory to Ms. [redacted]. Notwithstanding, the police report shows she was responsible for the accident and we previously sent her documentation regarding the claim amount. Therefore, we respectfully deny Ms. [redacted]’s request for a refund. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   As a preliminary matter, please be advised that we have agreed with Mr. [redacted]’s request to stop contacting him. Mr. [redacted] disputes owing a balance to our creditor-client....

Accordingly, we have closed this account with our office and forwarded a copy of the complaint to our client to review. Please be assured that we do hold a valid license to operate as a collection agency in Oregon. Furthermore, we did not send this account to any credit reporting agency.   We trust this resolves your concerns.

Our
office is in receipt of the complaint filed by [redacted]. We
greatly appreciate this opportunity to respond.
 
As a preliminary matter, [redacted]
complaint is not with CCS’ handling of the account. Instead, he disputes owing
a balance to our creditor-client. Please...

be advised that the account in
question revolves around an insurance policy that cancelled on 05/16/11. Our
client believes that [redacted] is responsible for the account.  That being said, we have closed the file with
our office and are instructing the [redacted] to delete the
account. Please note that we cannot control the speed in which the CRA acts
upon our request and recommend giving them at least thirty (30) days to update
their records.
 
We trust this resolves your
concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Contrary to [redacted]’s concerns, please be assured that validation was provided to her on 07/17/17 after we received her requests for validation.  Please note that...

we have no reason to believe he did not receive our previous correspondence as there is no record of mail being returned by the post office as undeliverable. Notwithstanding the above, we have closed both accounts with our office and forwarded a copy of the complaint to our client to review. We are also instructing the Credit Reporting Agency (CRA) to delete the accounts. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. Ms. [redacted] disputes owing a balance to her former insurance company (our creditor-client). Please be advised that we have forwarded a copy of this complaint to our client to review...

and they have advised us that if Ms. [redacted] can provide documentation for proof of coverage with another carrier, then they can review the documentation to determine if the policy cancellation date should be backdated accordingly. Notwithstanding the above, we have closed this account with our office and Ms. [redacted] will hear nothing further from us in regard to it. We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  My payment was cleared to a utility company and when I asked for a receipt from the collection agency one was denied.  The transaction receipt from my HSA is attached. As you can see who it was not sent to [redacted] Hospital. Any legal transaction a receipt is provided.  The other statement from this agency also raised red flags.  They asked me not to pay [redacted] directly.
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # 12035014.  
 can the collection agency please send me this last message in letter form to my home then I will be satisfied
Regards,
[redacted]

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. As a preliminary matter, please note that we received requests for validation from her in April 2018 regarding both accounts in question. Although both accounts are long past...

the validation period provided under the Fair Debt Collection Practices Act, we immediately placed the accounts on hold upon receipt of the correspondence and requested validation from our creditor-client. Ms. [redacted] disputes owing both accounts in question. She indicates she filed her complaint because CCS is not licensed as a collection agency in her state. Please be assured that Ohio does not have a licensing requirement for debt collectors. Ms. [redacted] is requesting that CCS remove both accounts from her credit report; however, Ms. [redacted] provides no basis for this request. Notwithstanding, we have requested validation of both accounts from our creditor-client and will send it to Ms. [redacted] when it is received. We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
 [redacted]  I am rejecting the response from this business on the grounds that they have not provided any validation pertainingo FDCPA Section 809.I have forwarded validation requests via [redacted] with absolutely no response.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Mr. [redacted] indicates that she does not recognize the debt in question.  Please be assured that our client placed this account in our office for...

collections on 9/19/16 in the amount of $755.00. Please note that the balance due represents medical laboratory testing performed by our client on 1/14/15. That being said, we have closed this account with our office and Ms. [redacted] will hear nothing further from us in regard to this matter.   As a courtesy, we are also instructing the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records.   We trust this resolves your concerns.

Our office
is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate
this opportunity to respond.
Contrary to Ms. [redacted]’s, please be advised that we did previously send
her verification of the account. That being said, this account has been closed with our office
and...

Mrs. [redacted] will hear nothing further from us in regard to this matter.
We trust
this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   As a preliminary matter, please be assured that our creditor-client placed this account with our office for collections. Our client’s records indicate that the policy...

cancelled on 1/9/2017 and when the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date.   Please be advised that we have closed the file with our office and forwarded a copy of the complaint to our client to review. Please also be assured that we did not send this account to any credit reporting agency.   We trust this resolves your concerns.

We regret that our previous response was not satisfactory to Ms. [redacted]. She indicates that she previously sent us documentation to identify the account in question, but we do not have a record of any correspondence from her.  If Ms. [redacted] could please provide us with a copy of her credit report listing the account in question, we would be happy to investigate her concerns further. To expedite this matter, she can email the information to [redacted]. We trust this resolves your concerns.