S & S Meats

We regret that our previous response was not satisfactory to Ms***As previously indicated, Ms***’s concerns are not with CCS’ handling of the accountInstead, Ms*** disputes owing a balance to our creditor-client because she sold the vehicle in questionIf Ms*** could please send our office a copy of the bill of sale showing the vehicle was sold, then we will forward the documentation to our creditor-client to reviewNotwithstanding, we have closed the account with our office and forwarded a copy of the complaint to our client to reviewWe have also instructed the Credit Reporting Agency (CRA) to delete the accountPlease note that we cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their records We trust this resolves your concerns

Our office is in receipt of the complaint filed by Ms*** ***We greatly appreciate this opportunity to respondMs*** indicates that CCS did not provide her with validation of the debtPlease be advised that this account was previously closed with our office when Ms***’
request for validation was receivedMs*** disputes owing a balance to our creditor-clientPlease be advised that the account in question revolves around an insurance policy that cancelled on 05/03/When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation dateNotwithstanding the above, this account is closed with our office and we have also forwarded a copy of the complaint to our client to reviewAs a courtesy, we have instructed the Credit Reporting Agency (CRA) to delete the accountPlease note that we cannot control the speed in which the CRA will act upon our request and recommend giving them at least thirty (30) days to update their recordsWe trust this resolves your concerns

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Our office is in receipt of
the complaint filed by *** ***We greatly appreciate this opportunity to
respond
As
a preliminary matter, *** *** complaint is not with CCS’ handling of the
accountInstead, he disputes owing a balance to her former insurance company
(our
creditor-client)Please be advised that the accounts in question revolve
around insurance policies that cancelled on 1/15/and 5/15/14, respectivelyWhen
the policies cancelled there was still a balance due for insurance provided
from the date of last payment through the cancellation date
Notwithstanding
the above, we have closed these accounts with our office and instructed the
*** *** *** (***) to delete the accountPlease note that we cannot
control the speed in which the *** acts upon our request and we recommend
giving them at least thirty (30) days to update their records
We trust this resolves your
concerns

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
I have already provided the account number of *** twiceOnce on the initial letter that was sent and again when this complaint was filedAm I missing something here?
Regards,
*** ***

Our office is in receipt of the complaint filed by Ms*** ***We greatly appreciate this opportunity to respond.Please be assured that our creditor-client placed this account with our office for collectionsThat being said, we have closed the account with our office and forwarded a copy of
the complaint to our client so that they are aware of Ms***’s concerns.We trust this resolves your concerns

We regret
that our previous response was not satisfactory to Ms. [redacted]. Unfortunately, we
cannot set-up automatic payments for $20.00 per month. As we indicated
previously, we cannot enter into an official payment plan for that amount, but
we would apply any amounts sent to us toward the balance due. We trust this
resolves

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Please be advised that we cannot locate the file in question with the information that has been provided to CCS as part of the consumer’s complaint. We would appreciate it...

if Ms. [redacted] could provide us with information on the specific accounts in question. If she could please upload to her complaint a copy of a letter with a CCS file number and/or a copy of her credit report, we would be happy to investigate the consumer’s concerns further.   We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted] so long as this account is removed from my [redacted] and [redacted] credit reports. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
This company's response basically shows how unorganized and non-transparent they are. This may fall on deaf ears, but I must respond to such inconsistency and lack of integrity.  This company for days continued to call my home for a countless number of times to attempt to collect on a debt that could have been associated with me. The amount of effort that was put into this should be the same amount of effort they use to locate a file based on something other than a file number. Does this company use a filing system that is so antiquated that they are not able to locate a file by name. I have given the name of the person in which they were attempting to reach ([redacted]). That should be efficient enough information to locate a file. This company seems to be in the business of being elusive except when it comes to attempting to collect on a debt. They will pull out all the stops to collect on a debt but do not have any problem solving skills to research this complaint. This is the main reason why I do not want to be affiliated  with them at all. Being affiliated with such ridiculousness can only lead to problems. This sorry reason for not finding a file is not acceptable for me at all, especially in this day and age. I am attempting to disassociate myself from this situation and other similar situations as stated in my earlier correspondence and this company could assist me  in doing so. The fact that they are attempting to elude my request tells me that they too are not necessarily on the up and up.  My request still remains the same ,and if they are not willing to adhere to my request, then I may need to take other steps to obtain the information from them.       
Regards,
[redacted]

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond. It does not appear that Mr. [redacted]’s complaint is with CCS’ handling of the account. Instead, he disputes owing a balance to our creditor-client. Mr. [redacted] indicates...

all equipment was returned and he received a receipt. Please note that the receipt was previously forwarded to us by Mr. [redacted] and we forwarded the documentation to our creditor-client. Subsequent to us sending the documentation to our client, our client informed us of an adjustment to the balance and to close the account. Please also be assured that we did not send this account to any Credit Reporting Agency (CRA). We trust this resolves your concerns.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not resolve my issues and/or concerns in reference to complaint # [redacted]. . 
To further assist with my claim- attached is a screen shots of my credit report.
Regards,
[redacted]

Our office
is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate
this opportunity to respond.
 
In
accordance with Mr. [redacted]’s request, we will not contact him any further
regarding this account and have closed the matter with our office. Please also
note...

that we have forwarded a copy of the complaint to our creditor-client.
 
We trust
this resolves your concerns.

Tell us why here...Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond. Mr. [redacted] disputes owing a balance to his former cable service provider (our creditor-client). Mr. [redacted] indicates he paid this account and was informed nothing...

was due at the time he canceled service. Accordingly, we have closed this account with our office and forwarded a copy of the complaint to our creditor-client to review. Further, the Credit Reporting Agency (CRA) is being instructed to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving at least thirty (30) days to update their records.We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond. Please be advised Mr. [redacted] disputes owing a balance to our creditor-client. Mr. [redacted] indicates he previously paid the account directly to our client. On 11/28/16 Mr. [redacted]...

submitted proof of payment via our website which was sent to our creditor-client to review. Please be advised that this account is closed with our office and we have forwarded a copy of the complaint to our creditor-client to review. We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. I also want to add that if, for some reason, this collection agency has reported this to my credit report, they need to remove that as well.  (I have not seen this collection on my credit report so far, but in case they have, please remove it). Thank you.
Regards,
[redacted]

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   As a preliminary matter, please be advised that prior to receiving this complaint we have agreed with Mr. [redacted]’ request to stop contacting him. Accordingly, this...

account was closed with our office.   Contrary to Mr. [redacted]’ concerns, we have no record of receiving any request for verification from him. Please be advised that the account in question revolves around an insurance policy that cancelled on 10/02/16. When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. Notwithstanding, we have forwarded a copy of the complaint to our client to review. We have also instructed the Credit Reporting Agencies (CRA) to delete the account in question. Please note that we cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their records.   We trust this resolved your concerns

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
You are correct in stating that you were instructed to DELETE the two accounts in question. The issue is you did NOT delete them, rather, you listed them as paid collections. It was only after my wife contacted you DAILY for almost two weeks that you finally corrected YOUR mistake and had them removed. SHE submitted a copy of my credit report to you which showed you listed them incorrectly and that prompted you to correct it. If your company would have done it's job properly or at least acknowledged an error was made I would not have been forced to file a complaint with the Revdex.com. Your inability to accept fault or unwillingness to correct it left me no choice but to contact the Revdex.com.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Mr. [redacted] disputes owing a balance to our creditor-client. Please be advised that the accounts in question revolve around insurance policies that cancelled on 12/18/13 due...

to nonpayment and 01/04/15. When the policies cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. Notwithstanding we have closed the accounts in question with our office in accordance with Mr. [redacted]’s request to cease communication.   We have also forwarded a copy of the complaint to our clients to review and instructed the Credit Reporting Agencies (CRA) to delete the accounts in question. Please note that we cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their records.   We trust this resolved your concerns.