S & S Meats

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Mr. [redacted] indicates he has been unsuccessful in his attempts to reach our office to discuss is the account in question, but we have spoken with him on several occasions....

Please note that the account is now closed with our office as Mr. [redacted] paid a settlement on the balance due.   Mr. [redacted] also indicates that on one he was left on hold for over 60 minutes on multiple occasions. As we are unable to confirm this, we would ask that Mr. [redacted] please provide us with the date and time of the telephone calls, so that we would be happy to investigate his concerns further.   We trust this resolves your concerns.

I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. . 
Because I have previously mailed this company documentation such as my ID, Social Security card and credit report. I also email the above email address today. So why do I need to continue sending documentation
Regards,
[redacted]

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond. Please be advised that the very same concerns were raised by Mr. [redacted] in a separate complaint filed with the CFPB. In response to that complaint we advised that we could not...

locate a file with the information provided. We would like to thank Mr. [redacted] for providing us with additional information to locate the account.   Contrary to Mr. [redacted]’s assertion, please be advised that we have no record of receiving any request for documentation from him. Furthermore, in November 2015 Mr. [redacted] verbally consented to us speaking to his mother who settled the account for a lesser amount. Please be assured that we updated his credit report as paid-in-full upon receipt of payment. Although CCS properly updated the Credit Reporting Agency (CRA), as a courtesy to Mr. [redacted], we are instructing the CRA to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving at least thirty (30) days to update their records.   We trust this resolves your concerns.

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. I trust the company will do what is says because as of today it is still active on my report
Regards,
[redacted]

Please provide me a 10 day extension to get you the documents.

We regret that our previous response was not satisfactory to the consumer. Nevertheless, we had previously sent correspondence to the same address listed in the complaint as we had previously advised.  Please note that this account was closed with our office and the complaint was forwarded to our creditor-client. We trust this resolves your concerns.

We regret that our previous response was not satisfactory to Mr. [redacted]. As we indicated previously, we provided a fax number to Mr. [redacted] so that he could provide us a with a copy of the declarations page from his new insurance company. Please be assured that this fax number is monitored and if we receive the documentation from him we would be happy to forward the documentation to our client to determine if an adjustment is due. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Please be advised that the very same concerns were raised by Mr. [redacted] in a separate complaint filed with the CFPB. In response to that complaint we advised that we...

could not locate a file with the information provided. In order to investigate this matter further, we would ask that Mr. [redacted] please provide copies of letters received from [redacted] or a copy of his credit report.   We trust this resolved your concerns.

Our office
is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate
this opportunity to respond.
Please be
advised that Mr. [redacted]’s complaint does not provide enough information to locate
the account in question. If Mr. [redacted] could please provide us with a copy of...

his
credit report with the account listed by CCS; we would be happy to investigate
his concerns further.
We trust
this resolves your concerns.

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Our office is in receipt of the complaint filed by Mr. [redacted] We greatly appreciate this opportunity to respond. As a preliminary matter, we are sorry for Mr. [redacted]’s loss. Please be assured that we have closed this file with our office and Mr. [redacted] will hear nothing further from us in regard...

to this matter. Please also note that we have forwarded a copy of this complaint to our client so that they are aware of Mr. [redacted]’s concerns. We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. I will wait to receive  confirmation that this account has been removed from my credit file. 
Regards,
[redacted]

Revdex.com:
I need a letter from them admitting fault. 
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
[If you are rejecting the business's response please enter your rejection comments here.]
Regards,
[redacted]

We regret that our previous response was not satisfactory to Ms. [redacted]. Notwithstanding, please be assured that the payment was not sent to [redacted] despite what the receipt from her HSA provider says. The payment was made directly to our office and applied to her [redacted] account. As we explained previously, we are not sure why [redacted] is listed on the receipt and we are investigating this with our HSA vendor. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. Ms. [redacted] disputes owing a portion of the balance that is due to our creditor-client. Specifically, she states that she returned the cable equipment, but cannot provide a copy...

of the equipment return receipt that would assist our client in researching her concerns. She also indicates that we told her that she could not dispute the account, but contrary to her assertion, our telephone agent confirmed that the account was being updated as disputed. Notwithstanding the above, we have closed this account with our office and instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Contrary to Ms. [redacted] assertion, she did have knowledge of the account. In fact, Ms. [redacted] discussed the account with our office in October 2014 and March 2015 indicating...

she would be making a payment but no payments have been received. Please be advised that the account in question revolves around an insurance policy that cancelled on 06/27/14. When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date.   Notwithstanding the above, we have closed the account with our office and forwarded a copy of the complaint to our client to review. We have also instructed the Credit Reporting Agencies (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their records.   We trust this resolved your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Ms. [redacted] indicates that the account in question is still showing on her credit report with a balance due after she settled the account for a lesser amount. Please be...

assured that the credit reporting agencies (CRA) were properly updated. If Ms. [redacted] could please provide us with a current copy of her credit reporting listing a balance due we would be happy to investigate her concerns further.   We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond. Please be advised that we have agreed with Mr. [redacted]’s request to delete the account from his credit report. Accordingly, the Credit Reporting Agency (CRA) is being instructed...

to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond. Please be advised that we cannot locate the file in question with the information that has been provided to CCS as part of the consumer’s complaint. We would appreciate it if...

Mr. [redacted] could provide us with information on the specific account in question. If he could please upload to his complaint a copy of a letter with a CCS file number and/or a copy of his credit report, we would be happy to investigate the consumer’s concerns further. We trust this resolves your concerns.