Ross Fitchner Home Repairs

Dear [redacted]
Our records indicate that your concern has been resolved by our office.
Should you have any questions, please let us know.
Yours in Fitness,
24 Hour Fitness Corporate Office

Dear [redacted]
Unfortunately we are unable to reach you by phone to discuss this matter.  At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist.
We thank
you in advance for...

your patience while resolving this matter and look forward to hearing from you soon.
Promoting Health and Fitness, 24 Hour Fitness Corporate Office

Dear [redacted] 24 Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible.  We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities.
 Please be advised that the local General Manager is aware of and actively involved in addressing your feedback related to your local club. Should you have any questions, please see the Operations Manager or General Manager directly for assistance. 
Once again, we apologize for any inconvenience that this may have caused and thank you for being a member.
Promoting Health and Fitness,  24 Hour Fitness Corporate Office

Dear [redacted]
Our records indicate that your concern has been resolved by the local Club Manager.  Should you have any questions, please let us know. Promoting Health and Fitness, 24 Hour Fitness Corporate Office

Dear [redacted],
Our records indicate that your concern has been resolved by our office.  Should you have any further questions,
please let us know. 
We wish you continued success with your future
fitness endeavors.
Promoting Health and Fitness, 
24 Hour Fitness...

Corporate Office

Dear [redacted]
We
have reviewed your additional comments filed with the Revdex.com
regarding your 24 Hour Fitness membership.
Pursuant
to your membership agreement with 24 Hour Fitness, your membership
is eligible for an annual dues increase after the initial prepaid
term. Please note that this increase was not a decision which we took
lightly. However, it was an important and necessary step to ensure we provide
all of our members with a clean, friendly, well-maintained club experience. 
We value
your loyalty and believe even with the increase, you are still getting the best
value and access to approximately 350 clubs nationwide based on your access
level.
On
behalf of 24 Hour Fitness, we thank you for your valued business and look
forward to helping you with your fitness journey in the many
years ahead.
Yours
in Fitness, 
24 Hour Fitness Corporate

Dear [redacted]
Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the additional comments you provided to the Revdex.com but they were unable to reach you. At your earliest convenience, please contact us by calling the phone number provided in their voicemail.
Sincerely,
24 Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
24 Hour Fitness has advised they tried to contact me to resolve the issue which is misleading.  They are harassing me via phone to try and receive additional payment and that alone.  I would rather work through the Revdex.com as an intermediary to resolve this issue.  The only acceptable solution from my perspective is for them to absolve me of any additional fees they are trying to collect as a result of me cancelling their service.  24 Hour Fitness should note I always paid on time and in full during the time I had their service and should stop harassing myself and the consumer public.]
Regards,
[redacted]

Dear [redacted]
Our records indicate that a Member Care Specialist has contacted you in follow up to the additional comments you provided to the Revdex.com and they have resolved your concern. Should you have any questions, please let us know. 
Sincerely,24 Hour Fitness Corporate

Dear [redacted]
Our records indicate that the local Club Manager has contacted you in follow up to the additional feedback you provided to the Revdex.com, and they are currently working with you towards a resolution to your concern. Should you have any further questions or concerns regarding this matter, please let us know.
Yours in Fitness,24 Hour Fitness Corporate

Dear [redacted]
Our records indicate that the local Club Manager has contacted you in follow up to your concern. Should you have any questions, please let us know.
Yours in Fitness,
24 Hour Fitness Corporate

Dear [redacted]Our records indicate that your concern has been addressed by our office.  Should you have any further questions, please let us know. We thank you for being a member and wish you continued success with your future fitness goals.Promoting Health and Fitness, 24 Hour Fitness...

Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Dear Mr. [redacted],Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.com, and they have addressed your concern.Should you have any questions, please let us know.Promoting Health and Fitness,24 Hour Fitness Corporate...

Office

Revdex.com:
I have reviewed the response made...

by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I am not satisfied because their message indicated they called and left me a voice mail. They did not call me. My number is [redacted] Their first messaged indicated they sent me an email attachment explaining why. They didn't do that either. This is the third lie they have told me. 
Regards,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

Dear [redacted]Our records indicate that your concern has been resolved by the local District Manager. Should you have any questions, please let us know. Promoting Health and Fitness, 24 Hour Fitness Corporate Office

Dear [redacted]
Our records indicate that your feedback was sent to the local Club Manager for review and follow up. The Club Manager will in touch with you shortly to address your concerns and answer any questions you may have regarding our company policies. Promoting Health and...

Fitness, 24 Hour Fitness Corporate Office

Dear [redacted]
Our records indicate that your concern has been resolved by our office.  Should you have any further questions,
please let us know. 
We thank you for being a member and wish you continued success with your future
fitness goals.
Promoting Health and...

Fitness, 
24 Hour Fitness Corporate Office