Risezone Solutions

great service and customer service p\all problems resolved quickly

great servivc

The service I received was excellent. My problem was resolved in a very timely manner. The account person was very knowledgeable and polite. It was a pleasure do business with him and the company.

Service was excellent answered all my questions

very pleased with the service will recommend to others

They did a wonderful job for me. I am very pleased. Thak you

Spoke to Techs Andy & Richard and I have to say their expertise was highly valued to resolving my pc issues

good service now my computer is safe

I am very greatful for them. I have very little experience with computors and they are only a phone call away which I like

The service of this company and support tech was awesome, very professional and the support tech was vey patient. I highly recommend this service to anyone

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: The reply from Risezone clearly shows how big of a FAKE they are. To begin with my laptop had no issues at all, they Know that I only called them to fix a minor issue that even my grandchildren could have done for me if they were able to come over to my house. And the only reason I called them is because they list themselves as [redacted] TECHNICIANS which is FALSE.  And to my regret I found later NUMEROUS complaints against this company listed on the internet. You can find this by googling their name. That's how bad this company's techs really are!! I pray no one gets fooled by them, like they almost did me. They DESTROYED all my documents and pictures and had to restart my [redacted] laptop back to the  manufacturers' version, because like they told me, it was the only way to re-start my computer, (after they had crashed it!!!.) It was all done by their fingers!!! not mine!
Regards,
[redacted]

I am very happy with the work on my computer and Garry working to make it much and like it. Thank you

I and my husband are extremely happy with the technicians and their knowledge. They fixed our laptops and now they are better than when they were new

Contacted this firm after a message of a virus - all was taken care of in a timely and professional fashion. Very satisfied with the service.

its look good after work

They were able to help me resolve my issues after being infected by a virus. This is a good company. Helped me a lot.

From: [redacted] <[redacted]>Date: Tue, May 24, 2016 at 5:52 PMSubject: Resolution of complaintTo: [redacted]This email is in response to Complaint ID #[redacted] against Risezone. They have agreed to a full refund. An email has been received confirming...

that they will refund my money. .Thank-you for your assistance in this matter.[redacted]. [redacted], LCSW, CCM

I am happy with the knowledge and expertise of George. He was the technician that fixed my computer. Thanks,

Andy was able to get my computer running much faster and he did this in a very timely manner. Thank You Andy

Andy with Risezone helped me upgrade and cleaned up my computer in a short time. They did Great! Thank you!