ProbioSlim, LLC

RE: ID [redacted] To Whom It May Concern,ProbioSlim takes allegations of fraud and non-compliance very seriously In response to the above-referenced complaint, we have issued a refund in the amount of $Refunds usually take between 1-days to process through the customer’s bank or credit card issuerThe customer signed up for their free trial on 06/25/Attached is a screenshot of the terms when signing up for the free trial Also, the terms and conditions are on theinvoice of the initial shipment along with the next ship date The customer was then billed for their firstmonthly product on 07/13/in the amount of $($plus $shipping and handling)On 07/20/2015, the customer contacted the ProbioSlim customer service center to cancel their account and obtained return instructionsTo date, no returns have been received by our Returns Department On 07/26/2015, we issued a refund in the disputed amount of $as a good faith gesture to ourcustomer.We apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfyboth the consumer and the Revdex.com and consider the issue closedPleasedo not hesitate to contact us with any future inquiriesRegards,ProbioSlim, LLC

RE: ID [redacted] To Whom It May Concern,ProbioSlim takes allegations of fraud and non-compliance very seriouslyInresponse to the above-referenced complaint, we have issued a refund in theamount of $Refunds usually take between 1-days to process through the credit card issuerThe customer signed up for their free trial on 04/19/The customer wasbilled for their first monthly supply on 05/07/2015, in the amount of $74.98($plus $shipping and handling), for their second monthly supply on 06/06/2015,in the amount of $($plus $shipping and handling) and for theirthird monthly supply on 07/06/2015, in the amount of $($plus $4.99shipping and handling)On 07/07/2015, the customer contacted the ProbioSlimcustomer service center to cancel the account and obtained return instructions.To date, no returns have been received by our Returns DepartmentOn 07/08/2015, we have issued therefund for the disputed amount of $149.96, as a good faith gesture to ourcustomerWe apologize for any inconvenience this process has causedthe customerWe trust that our actions satisfy both the customer and theRevdex.com and consider the issue closedPlease do not hesitate to contact us with any future inquiresRegards,ProbioSlim, LLC

RE: ID [redacted] To Whom It May Concern, ProbioSlim takes allegations of fraud and non-compliance very seriously In response to the above-referenced complaint, we have issued a refund in the amount of $Refunds usually take between 1-days to process through the customer’s bank or credit card issuerThe customer signed up for their free trial on 09/22/Attached is a screenshot of the terms when signing up for the free trial Also, the terms and conditions are on the invoice of the initial shipment along with the next ship date The customer was then billed for their first monthly product on 10/10/in the amount of $($plus $ shipping and handling)On 10/10/2015, the customer contacted the ProbioSlim customer service center to cancel their account and accepted a 60% credit of $to keep the shipmentTo date, no returns have been received by our Returns Department On 10/21/2015, we issued the remaining refund in the amount of $32.99, for a total refund in the disputed amount of $as a good faith gesture to our customer.We apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closedPlease do not hesitate to contact us with any future inquiriesRegards, ProbioSlim, LLC

RE: ID [redacted] To Whom It May Concern,ProbioSlim takes allegations of fraud and non-compliance very seriously In response to the above-referenced complaint, we have issued a refund in the disputed amount of $Refunds usually take between 1-days to process through the customer’s bank or credit card issuerThe customer signed up for three free trialsTwo were ordered on 06/20/and one was ordered on 07/01/ The customer was then billed for their first monthly products on all three orders on 08/31/ in the amount of $($plus $shipping and handling plus $tax), for a total amount of $On 08/31/2016, the customer contacted the ProbioSlim customer service center to cancel all three of their accounts and obtain return instructions On 09/01/2016, we processed a refund in the amount of $On 09/12/2016, we received all three shipments back at our Returns Department and two more additional refunds were processed in the total amount of $On 09/14/an additional refund was issued in the amount of $9.98, bringing the total amount of refund to $We apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closed.Please do not hesitate to contact us with any future inquiriesRegards, ProbioSlim, LLC

RE: ID [redacted] To Whom It May Concern,Peak Life takes allegations of fraud and non-compliance very seriously. In response to the above-referenced complaint, we have issued a refund in the amount of $74.98. Refunds usually take between 1-7 days to process through the customer’s bank or credit... card issuer. The customer signed up for the Peak Life free trial offer on 03/17/2016. The customer was then billed for their first monthly product on 04/04/2016 in the amount of $74.98 ($69.99 plus $4.99 shipping and handling). On 04/04/2016, the customer has contacted the Peak Life customer service center to cancel their account and obtained return instructions. To date, no returns have been received by our Returns Department. On 04/04/2016, we issued a refund in the amount of $69.99 and on 04/18/2016, we issued an additional refund in the amount of $4.99 bringing the total amount refunded of $74.98, as a good faith gesture to our customer. The shelf life of our products are 2 years from when they're shipped. We apologize for any inconvenience the customer may have suffered. We trust that our actions satisfy both the consumer and the RevDex.com and consider the issue closed.Please do not hesitate to contact us with any future inquiries. Regards, Peak Life, LLC

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved I apologize for any confusion about this matter It seems the idea was that I did not return the product, but the fact is I received RMAs which stated they were for ProbioSlim, but one was for ProbioSlim and the other was for ProbioImmune, both of which I return via return receipt mail Then I received one refund not two I can provide verification that I was charged for three items, and returned three items, but only received two refundsLet me know if additional information is required Thank you for my refund Regards, [redacted] ***

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]

RE: ID [redacted] To Whom It May Concern, ProbioSlim takes allegations of fraud and non-compliance very seriouslyIn response to the above-referenced complaint, we have issued a refund in the amount of $ We are unable to refund more than what was billedWe apologize for any inconvenience this experience has caused the customer The customer signed up for the ProbioSlim free trial program on 05/21/The customer contacted the ProbioSlim customer service center on 05/29/2015, accepted an additional free trial, the price of future shipments to be reduced and shipments postponedThe customer was then shipped a monthly supply on 08/27/in the amount of $($plus $shipping and handling)On 09/10/2015, we received a return at our returns department and the order was cancelled Since the return process was not followed, a refund was not processedOn 10/06/2015, a refund was issued in the disputed amount of $ We apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closedPlease do not hesitate to contact us with any future inquiries Regards, ProbioSlim, LLC

RE: ID [redacted] To Whom It May Concern,ProbioSlim takes allegations of fraud and non-compliance very seriouslyInresponse to the above-referenced complaint, we have issued a refund in theamount of $Refunds usually take between 1-days to process through the credit card issuerThe customer signed up for their free trial on 06/04/Attached is a screenshot of the terms when signing up for the free trial Also, the terms and conditions are on the invoice of the initial shipment along with the next ship date The customer was then billed for their monthly supply on 06/22/2015, in the amount of $($plus $shipping and handling)This customer contacted ProbioSlim customer service center on 06/22/to cancel the accountOn 06/23/2015, this customer contacted ProbioSlim customer service center and accepted a 60% refund of $to keep the shipment To date, no return has been received by our Returns Department On 06/29/2015, we issued an additional refundof $32.99, bringing the total amount of refund to $74.98, as a good faith gesture to our customer We apologize for any inconvenience this process has caused the customerWe trust that our actions satisfy both the customer and the Revdex.com and consider the issue closedPlease do not hesitate to contact us with any future inquiresRegards,ProbioSlim, LLC

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

RE: ID To Whom It May Concern, ProbioSlim takes allegations of fraud and non-compliance very seriously. In response to the above-referenced complaint, we have issued a refund in the disputed amount of $Refunds usually take between 1-days to process through the
customer’s bank or credit card issuerThe customer signed up for a trial offer of ProbioSlim through our customer service departmentThe customer was billed $($plus $shipping and handling) for a monthly supply trial offer of ProbioSlimOn 03/07/17, the customer contacted the ProbioSlim customer service center to cancel their account. On 03/08/17, we processed a refund in the amount of $as a good faith gestureTo date, nothing has been returned to our returns departmentWe apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closed.Please do not hesitate to contact us with any future inquiriesRegards, ProbioSlim, LLC

RE: ID *** To Whom It May Concern, ProbioSlim takes allegations of fraud and non-compliance very seriouslyIn response to the above-referenced complaint, we have issued a refund in the amount of $Refunds usually take between 1-days to process through the credit card issuerThe
customer signed up for their free trial on 02/28/ The customer was billed for their first monthly supply on 03/17/2016, in the amount of $($plus $shipping and handling) and for their second monthly supply on 04/16/2016, in the amount of $($plus $shipping and handling). On 05/26/2016, we cancelled the order and processed a refund in the disputed amount of $We apologize for any inconvenience this process has caused the customerWe trust that our actions satisfy both the customer and the Revdex.com and consider the issue closedPlease do not hesitate to contact us with any future inquiresRegards, ProbioSlim, LLC

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved

RE: ID *** To Whom It May Concern, ProbioSlim takes allegations of fraud and non-compliance very seriouslyIn response to the above-referenced complaint, we have issued a refund in the amount of $238.05. Refunds usually take between 1-days to process through the credit card
issuerThe customer signed up for the ProbioSlim free trial offer on 10/21/The customer was then billed and shipped their first monthly product on 11/08/in the amount of $($plus $shipping and handling plus $tax), the second monthly product on 12/08/in the amount of $($plus $shipping and handling plus $tax), the third monthly product on 01/07/in the of $($plus $shipping and handling plus $tax) and for the fourth monthly product on 02/06/in the of $($plus $shipping and handling plus $tax). The customer contacted the ProbioSlim customer service center on 02/15/to cancel their account and obtained return instructionsTo date, no returns have been received by our Returns DepartmentOn 02/15/2016, a refund was issued in the amount of $and on 02/22/2016, an additional refund was processed in the amount of 79.35, bringing the total amount of refund to $as a good faith gesture to our customerWe apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closed.Please do not hesitate to contact us with any future inquiriesRegards, ProbioSlim, LLC

RE: ID *** To Whom It May Concern, ProbioSlim takes allegations of fraud and non-compliance very seriouslyIn response to the above-referenced complaint, we have issued a refund in the amount of $Refunds usually take between 1-days to process through the credit card issuerThe
customer signed up for their free trial on 10/08/2015. Attached is a screenshot of the terms when signing up for the free trial. Also, the terms and conditions are on the invoice of the initial shipment along with the next ship date. The customer was billed for their first monthly supply on 10/26/2015, in the amount of $($plus $shipping and handling) and for their second monthly supply on 11/25/2015, in the amount of $($plus $shipping and handling). On 11/25/2015, the customer contacted the ProbioSlim customer service center to cancel the account and obtained return instructionsTo date, no returns have been received by our Returns DepartmentOn 11/25/2015, we processed a refund in the amount of $and an additional refund on 01/05/of $74.98, for a total refund in the amount of $149.96, as a good faith gesture to our customer We are unable to refund more than what was billedWe apologize for any inconvenience this process has caused the customerWe trust that our actions satisfy both the customer and the Revdex.com and consider the issue closedPlease do not hesitate to contact us with any future inquiresRegards, ProbioSlim, LLC

RE: ID ***To Whom It May Concern,ProbioSlim takes allegations of fraud and non-compliance very seriouslyInresponse to the above-referenced complaint, we have issued a refund in theamount of $Refunds usually take between 1-days to process through the credit card issuerThe customer
signed up for their free trial on 06/21/Attached is ascreenshot of the terms when signing up for the free trial. Also, the terms and conditions are on theinvoice of the initial shipment along with the next ship date. The customer was then billed for theirmonthly supply on 07/09/2015, in the amount of $($plus $shipping and handling)This customer contacted ProbioSlim customer service center on 07/09/to cancel the account and accepted a 60% refund of $41.99. This customer contacted ProbioSlim customerservice center again on 07/09/and return instructions were provided. To date, noreturns have been received by our Returns Department. On 07/10/2015, we issued an additional refundof $32.99, bringing the total amount of refund to $74.98, as a good faith gesture to our customer We apologize for any inconvenience this process has caused the customerWe trust that our actions satisfy both the customer and theRevdex.com and consider the issue closedPlease do not hesitate to contact us with any future inquiresRegards,ProbioSlim, LLC

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint #***
I sent the bottle that you charged me for (unused/unopened) back to youIf you are not going to give me a refund then send the pills I paid for back to meYou are not going to keep the bottle of pills and my moneyYou owe me for one or the other and your product sucks so I would prefer a refund
Regards,
*** ***

RE: ID ***To Whom It May Concern, ProbioSlim takes allegations of fraud and non-compliance very seriouslyIn
response to the above-referenced complaint, we have issued a refund in the
amount of $Refunds usually take between 1-days to process through the credit card issuerThe
customer signed up for their free trial on 11/12/The customer was
billed for their first monthly supply on 11/30/2015, in the amount of $
($plus $shipping and handling) On 11/30/2015,
the customer contacted ProbioSlim Customer Service Center to cancel the
accountOn 12/05/2015, the customer contacted ProbioSlim Customer Service
Center to obtain return instructionsTo date, no returns have been received by our Returns Department. On 12/05/2015, we processed a refund in the amount of $74.98, as a good faith gesture to our
customer. We are unable to refund more than what was billed. We apologize for any inconvenience this process has caused
the customerWe trust that our actions satisfy both the customer and the
Revdex.com and consider the issue closedPlease do not hesitate to contact us with any future
inquiresRegards, ProbioSlim, LLC

RE: ID ***To Whom It May Concern,ProbioSlim takes allegations of fraud and non-compliance very seriouslyInresponse to the above-referenced complaint, we have issued a refund in theamount of $Refunds usually take between 1-days to process through the credit card issuerThe
customer signed up for their free trial on 09/17/Attached is ascreenshot of the terms when signing up for the free trial. Also, the terms and conditions are on theinvoice of the initial shipment along with the next ship date. The customer was billed for their firstmonthly supply on 10/05/2015, in the amount of $($plus $4.99shipping and handling) On 10/07/2015, the customer contacted ProbioSlim Customer Service Center to cancel the accountTo date, no returns have been received by our ReturnsDepartment. On 10/14/2015, we issued the refund for the disputed amount of $74.98, as a good faith gesture toour customer. We apologize for any inconvenience this process has causedthe customerWe trust that our actions satisfy both the customer and theRevdex.com and consider the issue closedPlease do not hesitate to contact us with any future inquiresRegards,ProbioSlim, LLC

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***