Pride Plumbing of Rochester

We could not be more satified with the work done by Sam V. and Eddie. They were very knowledgeable and patient in diagnosing an ongoing problem. It was a mess of a job for them but they did a great job and did not complain. They were friendly and conscientious. We have used Pride numerous times in the past and their employees are always top notch and their pricing is lower than all other plumbers we had used previously.

Nick A was very professional and helpful, did great work, explained helpful plans to help with plans company was offering to provide with possible household situations that could arise

Nick A did a great job with my water heater. Thank you!

Very satisfied. Professional from beginning to end. Repair man Eddy was exceptional persistent in fixing a vexing problem.

My husband found a leak in the kitchen pipes in our basement.
He immediately called pride plumbing because of the great experience he had in the past with them.
Sam V showed up within a few hours with a mask on. He assessed the leak and gave us a reasonable estimate.
He was done in a couple hours. My husband and I were very pleased with the work he did. He was very professional and polite. We would definitely recommend them to anyone who’s looking for plumbing work.

Very pleased with Pride Plumbing. Have used them twice now in the past year. From the courtesy call letting me know he was on his way, to checking out what needed to be done and explaining the cost before starting any work. Sam V was very courteous and respectful. He performed the repairs in a timely matter and cleaned up after himself. Will definitely use them again and would highly recommend their services.

We needed the main sewer line repaired in the house and the one leading outside to the
main line in the road. After getting several estimates, we decided on Pride Plumbing because of their expertise in sewer repair. We were told it was a two day job.
On both days, Pride Plumbing showed up promptly. Sam V was very courteous, detailed, knowledgeable, and thoroughly explained the job as he proceeded with the job. He and Brandin did a great job excavating the needed areas, repairing the sewer lines, and cleaning up .
Both are hard workers and made sure that we were pleased with their service.
We would heartily recommend Pride Plumbing for their excellent work.

I had an excellent experience using Pride Plumbing, beginning with the pleasant people when I called the office, the on-time appointment, and the professional, efficient, and pleasant plumber. The coupon from their website was a nice feature.

They were very professional and on time!!
Sam was knowledgeable, very safety minded, did a great job fixing my problem and cleaning up!
Would highly recommend them.

I was very satisfied with the work performed by David V. with the installation of a new basement toilet. David was professional, knowledgeable and completed the work in a timely manner.
The customer is given a status call prior to arrival, so you know when they will arrive. All work to be done is throughly explained, so you get no surprises. I have had a number of jobs done by Pride Plumbing and will continue to use them for plumbing issues.

Sam S and Eddy did an incredible job replacing the faucets etc. in my bathtub. Access had to be from inside the tub as I had no outside wall access. Very professional, very clean and very knowledgeable. Would recommend Pride Plumbing (Sam S and Eddy) for any future plumbing job in my residence.

Pride installed a tankless water heater. Sam met with me and gave me good, clear information that helped me make a decision. Sam and Eddy did the work. The were great. On time. Excellent craftsmanship. Completed on time. Left the house clean. Throughout the process Sam was friendly, professional and no pressure. He was great and I could not ask more of the company or their excellent personnel.

Had a great experience with Pride Plumbing. Nick A. was great to work with, thorough, and I felt gave good advice on my basement flooding situation. I would use Pride Plumbing and Nick A. again!

Nick A installed a new kitchen faucet for us today. He did a great job with the install, explaining how the new faucet worked, and cleaning up afterwords. He also checked the function of all other water-related devices in our home. Pride should be very proud of how well Nick represents their company.

Sam S. arrived on time, presented practical repair options and completed the job well with attention to detail. Very professional - I recommend highly.

Fast service and Nick, the tech, was very knowledgeable and courteous. Fixed our problem. Scored a 10 in our book!! Highly recommend and will tell our friends!

This is the second tine we have used Pride in the last year. The first was to install a new hot water heater and the second was to replace worn and leaking shut off valves. We have dealt with two different individuals and Both were outstanding. They were on time, courteous, professional, thorough, took the time to explain things to us, answered any questions we had and did excellent work in a timely manner . I would highly recommend Pride Plumbing and we would not hesitate to call them again should the need arise

Nick A. from Pride Plumbing just left my house after replacing my shower drain. He was polite, professional, knowledgeable and I completely trusted his assessment and repair. I was frustrated with the company prior to today - this was the 3rd visit Pride has made to my home for the same issue - the previous visits were made from a different employee from Pride. I am happy with the service I received today and would not hesitate to call Pride Plumbing again....and request Nick A.

The great flood of 2020! Not realizing that the plumbing under our kitchen sink had deteriorated, our kitchen was flooded as well as water leaking into the basement. Horror! No dishes could be done! Pride Plumbing was able to get us an appointment quickly to rectify the situation. Steve C. showed up on time and gave us a quick estimate to fix the issue. He was professional, had all the materials needed to rectify the situation on his truck and quickly got to work once I approved the costs. The entire appt was less than a half hour and the price was more than reasonable. I will definitely be using this company for future plumbing issues. Highly recommend!

Great service. Kept customer informed of schedule.
Sam is excellent tech and company rep!