*** *** ***
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our
clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made. Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
Sincerely,
*** ** ***Compliance Administrator
Dynamic Recovery Solutions
***
*** ***
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear*** ***,
We have read Ms***’s complaint and reviewed the
account that has been placed with us by our clientDynamic Recovery Solutions acknowledges
that Ms*** is disputing this account and does not want the tradeline to
appear on her credit report
Per
company policy when a complaint of this nature is received we cease all
activity on the account in our office. In
response to Ms***’s concern
about her credit, DRS handled this account on behalf of its client and does not report to the credit bureaus. Ms***’s account will no longer be
serviced in the office of Dynamic Recovery Solutions.
Dynamic Recovery Solutions is a third party collection agency licensed
in all applicable states to collect on past due accounts for our clients. DRS always wants to acknowledge any
concerns a consumer expresses regarding these type of matters. If
Ms*** has any further questions or concerns, we encourage her to contact
our Chief Compliance Officer *** *** ***.comWe do apologize for any inconvenience that Ms*** may have
experienced
Regards,
*** ***
Compliance Representative
February 24, 2014
'Times New Roman', 'serif';">*** ** ***
Dispute Resolution Director
Revdex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE: *** *** *** ***
Dear *** ***
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. Due to our client placing this delinquent account with DRS, the company then has a permissible purpose to create an inquiry on the consumer’s creditThe Fair Credit Reporting Act (FCRA) is the law that governs inquiries such as theseIn compliance with the FCRA since the consumer has requested the removal of this inquiry, and inquiry deletion request has been submitted on their behalf.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further contact from Dynamic Recovery Solutions regarding this account.
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
***
March 11,
*** ** ***Dispute Resolution Director
class="MsoNormal" "text-align: justify;">Revdex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE: *** ***
Dear*** ***
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
*** ***
*** ** ***
Revdex.com of
Upstate South Carolina (Greenville, SC)
North
Church Street, Suite C
Greenville, SC 29601-2164
Dear *** ** ***,
We have read
*** *** complaint and reviewed the account that has been placed with
us by our clientDynamic Recovery Solutions acknowledges that *** ***
is disputing this account and requesting no further contact Per company policy when a complaint of this
nature is received, we cease all activity on the account in our office and the
file is returned to our client
If *** *** has any further questions or concerns, we encourage her to contact
our Chief Compliance Officer *** *** at ***
We do apologize for any inconvenience that *** *** may have
experienced
Regards,
*** ***
Compliance
Representative
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. Regards,*** *** I thank them for closing the account but if it is not removed from my credit it is as if I owe the debt and I do notIt is totally unfair that someone can take my personal information seven years ago and state that owe something I do notThis company has never tried to reach me regardless of what they say I have the right to have this removed off my credit because I don't owe it periodRevdex.com thanks for all your help but I just can't live with this on my credit its just not fair to me I don't owe this bill!
RE: *** ***, Complaint ID#***
"text-align: justify;">Dear *** ***,
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clientsSome of these accounts are out of the statute of limitations, which is the time frame a debt can be recovered through litigation or can be reported on a consumer’s credit report. This statute does not abolish a debt, therefore DRS was contacting the consumer to collect itBeing out of the statute of limitations can also explain why the consumer did not see this account on their credit report
Customer service is our top priority and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations. I apologize for the behavior of the agent who handled his call. Further discipline action has been taken for the way the call was handled
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account
Sincerely,
*** ** ***
Compliance Administrator
Dynamic Recovery Solutions
***
***
[redacted]
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear[redacted],
We have read Ms[redacted]'s complaint
and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions (DRS) acknowledges that
Ms[redacted] disputes this debt. Per
company policy when a complaint of this nature is received we cease all
activity on the account in our office There
will be no further contact from Dynamic Recovery Solutions
In response to Ms[redacted]'s concern about our legitimacy; DRS is a third party collection agency
licensed in all applicable states to collect on past due accounts for our
clients. DRS always wants to
acknowledge any concerns a consumer expresses regarding these type of matters. If Ms[redacted] has any further questions or concerns, we
encourage her to contact our Chief Compliance Officer [redacted]comWe do apologize for any inconvenience
that Ms[redacted] may have experienced
Regards,
[redacted]
Compliance Representative
[redacted]
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear[redacted],
We have read Ms[redacted]'s complaint
and reviewed the account that has been placed with us by our clientDynamic
Recovery Solutions acknowledges that Ms[redacted] is disputing this account
Per company policy when a
complaint of this nature is received we cease all activity on the account in
our officeShould media be available
on this account we will send it and there will be no further contact from
Dynamic Recovery Solutions
If Ms[redacted] has any further
questions or concerns, we encourage her to contact our Chief Compliance Officer
[redacted].comWe do apologize for any inconvenience
that Ms[redacted] may have experienced
Regards,
[redacted]
Compliance Representative
[redacted]
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear[redacted],
We have read Mr[redacted]'s complaint
and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that Mr
[redacted] disputes this debt. Per company
policy when a complaint of this nature is received we cease all activity on the
account in our office There will be no
further contact from Dynamic Recovery Solutions
In response to Mr[redacted]'s concern about our legitimacy Dynamic
Recovery Solutions is a third party collection agency licensed in all
applicable states to collect on past due accounts for our clients. DRS always wants to acknowledge any concerns
a consumer expresses regarding these type of matters. If Mr[redacted] has any further questions or concerns, we encourage
him to contact our Chief Compliance Officer [redacted].com We do apologize for any inconvenience that Mr
[redacted] may have experienced
Regards,
[redacted]
Compliance Representative
[redacted]
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear [redacted]
We have read [redacted] complaint and reviewed the
account that has been placed with us by our clientDynamic Recovery Solutions acknowledges
that [redacted] has indeed settled her account in full
We sent the settled in full letter
to the email address we have on file: [redacted] on February 15, I have attached [redacted]
settled in full letter to this response, and will also mail a copy to the
address listed on the complaint
Dynamic Recovery Solutions is a licensed third
party collection agency that collects on past due accounts for our
clients. DRS always wants to acknowledge any concerns a consumer
expresses regarding these type of matters.
If [redacted] has any further questions or concerns, we
encourage her to contact our Chief Compliance Officer [redacted]We do apologize for any inconvenience that [redacted]
may have experienced
Regards,
[redacted]
Compliance Representative
[redacted]
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear[redacted],
We have read Ms[redacted]'s complaint
and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that Ms
[redacted] disputes this debt. Per company
policy when a complaint of this nature is received we cease all activity on the
account in our office We have requested
documentation to verify the debt, should it be available we will send it. After documentation is sent, there will be no
further contact from Dynamic Recovery Solutions
In response to Ms[redacted]' s concern about her credit, Dynamic Recovery
Solutions has not reported to the credit bureaus, nor will we report anything
in future. Dynamic Recovery Solutions is
a third party collection agency licensed in all applicable states to collect on
past due accounts for our clients. DRS
always wants to acknowledge any concerns a consumer expresses regarding these
type of matters.
If Ms[redacted] has any further
questions or concerns, we encourage her to contact our Chief Compliance Officer
[redacted].com We do apologize for any inconvenience that Ms
[redacted] may have experienced
Regards,
[redacted]
Compliance Representative
From:
"> Compliance Administrator, Dynamic Recovery Solutions, LLC, [redacted], Greenville, SC 29615, Tele(O):[redacted], Fax: [redacted]
To: Revdex.com of Upstate South Carolina (Greenville, SC), North Church Street, Suite C,Greenville, SC 29601-2164, Tele: [redacted] Fax: [redacted]
SUBJ: CONSUMER COMPLAINT ICO[redacted]
Ref: Yr ltr over Subj dtd 12/18/
1. The reference was received by email on 12/18/
2. Dynamic Recovery Solutions, LLC (DRS) is a legitimate third-party debt collection agency that collects on past due accounts for our clients. In the collections industry unpaid accounts may be sold several times and to several different businesses over the years. Because of these numerous exchanges, it is very possible a mistake could have been made
3. Research of records indicates:
The account in question was placed with DRS on Nov The company attempted to contact the consumer regarding the account in question multiple times before sending the validation letter referred to in this complaint on Dec To date, the company has not had the privilege of speaking with the consumer.
4. We apologize if our contact with the consumer was perceived as negativeDRS has no desire to contact anyone regarding an account that does not belong to them The referenced account has been closed, and noted to reflect their dispute and this complaint.
If the consumer needs to make a cease and desist request in the futureThe quickest method to ensure the company ceases contact is by answering one of our callsAlso, disputes can be submitted through our website [redacted] If there is any further assistance we may provide please do not hesitate to call upon us
Sincerely,
[redacted]
February 24, 2014
"text-align: justify;">[redacted]
Dispute Resolution Director
Revdex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted],
Dynamic Recovery Solutions, LLC (DRS) search results did not provide an account with the consumer's informationPlease ask the consumer to provide the last four of their social and any former names they have gone byThe consumer is also welcome to contact DRS directly to resolve their issue at [redacted].
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
[redacted]
[redacted]
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear [redacted],
We have read Mr[redacted] complaint and reviewed the account that
has been placed with us by our clientCustomer experience is our top priority,
and we are grateful that Mr[redacted] has brought this matter to our attentionWe
have entered a request with the credit bureau agencies for the removal of the
trade line in questionIt can take anywhere from thirty to forty five days for
the bureaus to process this request
If Mr[redacted] has any further questions or concerns, we encourage
him to contact our Chief Compliance Officer [redacted].com. We do
apologize for any inconvenience that Mr[redacted] may have experienced
Regards,
[redacted]
Compliance Representative
RE: [redacted], Complaint ID#[redacted]
"">Dear [redacted]
Dynamic Recovery Solutions LLC is a legitimate third party collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer's account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them
Per company policy when a complaint of this nature is received the account is placed in a "cease & desist" statusWe have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account
Sincerely,
[redacted]
Compliance Administrator
Dynamic Recovery Solutions
[redacted]
[redacted]
","serif">
Consumer Operations
Director
Revdex.com of
the Upstate
North Church Street,
Suite C
Greenville, SC
Dear [redacted],
We
have read Mr[redacted] complaint and attempted to locate the account with the
information provided to no availDynamic Recovery Solutions acknowledges that
Mr[redacted] would like to cease all communication with Dynamic Recovery
Solutions, but to do so we will need more informationPlease ask Mr[redacted] to provide the
telephone number(s) that we dialed so that we may place them on our internal do
not call list
Once Mr[redacted] provides more
information we can attempt to fully resolve his complaintIf Mr
[redacted] has any further questions or concerns, we encourage him to contact our
Chief Compliance Officer [redacted].comWe do apologize for any inconvenience that Mr
[redacted] may have experienced
Regards,
[redacted]
Compliance Representative
[redacted]
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear[redacted],
We have read Mr[redacted]'s complaint and reviewed the
account that has been placed with us by our clientDynamic Recovery Solutions acknowledges
that Mr[redacted] is disputing this account and does not want the tradeline to
appear on his credit report
Per
company policy when a complaint of this nature is received we cease all
activity on the account in our office. In
response to Mr[redacted]'s concern
about his credit, DRS handled this account on behalf of its client and does not report to the credit bureaus. Mr[redacted]'s account will no longer be
serviced in the office of Dynamic Recovery Solutions.
Dynamic Recovery Solutions is a third party collection agency licensed
in all applicable states to collect on past due accounts for our clients. DRS always wants to acknowledge any
concerns a consumer expresses regarding these type of matters. If
Mr[redacted] has any further questions or concerns, we encourage him to contact
our Chief Compliance Officer [redacted].comWe do apologize for any inconvenience that Mr[redacted] may have experienced
Regards,
[redacted]
Compliance Representative
RE: [redacted] Complaint ID#[redacted]
Dear[redacted]
class="MsoNormal" "text-align: justify; text-indent: 0.5in;">Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer's account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them
Per company policy when a complaint of this nature is received the account is placed in a "cease & desist" statusWe have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account
Sincerely,
[redacted]
Compliance Administrator
Dynamic Recovery Solutions
[redacted]
Dynamic Recovery Solutions is a third party collection
agency that services accounts for our clients
" line-height: 115%Cambria","serif"">We are currently licensed and bonded in all applicable
states. Dynamic Recovery Solutions
does not take any type of legal action against our consumers
DRS acknowledges that the consumer is disputing the account
in our office and by law and in compliance with the Fair Debt Collection
Practices Act (FDCPA) we have ceased all activity on the accountThe account
will no longer be serviced in our office, and is being returned to our client
If the consumer has any further questions or concerns, we
encourage the consumer to contact our Customer Service Department VIA our web
page, [redacted] or by calling our toll free number at
[redacted]-[redacted]
We sincerely apologize for any
inconvenience that the consumer may have experienced
*** *** ***
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our
clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made. Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
Sincerely,
*** ** ***Compliance Administrator
Dynamic Recovery Solutions
***
*** ***
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear*** ***,
We have read Ms***’s complaint and reviewed the
account that has been placed with us by our clientDynamic Recovery Solutions acknowledges
that Ms*** is disputing this account and does not want the tradeline to
appear on her credit report
Per
company policy when a complaint of this nature is received we cease all
activity on the account in our office. In
response to Ms***’s concern
about her credit, DRS handled this account on behalf of its client and does not report to the credit bureaus. Ms***’s account will no longer be
serviced in the office of Dynamic Recovery Solutions.
Dynamic Recovery Solutions is a third party collection agency licensed
in all applicable states to collect on past due accounts for our clients. DRS always wants to acknowledge any
concerns a consumer expresses regarding these type of matters. If
Ms*** has any further questions or concerns, we encourage her to contact
our Chief Compliance Officer *** *** ***.comWe do apologize for any inconvenience that Ms*** may have
experienced
Regards,
*** ***
Compliance Representative
February 24, 2014
'Times New Roman', 'serif';">*** ** ***
Dispute Resolution Director
Revdex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE: *** *** *** ***
Dear *** ***
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. Due to our client placing this delinquent account with DRS, the company then has a permissible purpose to create an inquiry on the consumer’s creditThe Fair Credit Reporting Act (FCRA) is the law that governs inquiries such as theseIn compliance with the FCRA since the consumer has requested the removal of this inquiry, and inquiry deletion request has been submitted on their behalf.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further contact from Dynamic Recovery Solutions regarding this account.
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
***
March 11,
*** ** ***Dispute Resolution Director
class="MsoNormal" "text-align: justify;">Revdex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE: *** ***
Dear*** ***
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
*** ***
*** ** ***
Revdex.com of
Upstate South Carolina (Greenville, SC)
North
Church Street, Suite C
Greenville, SC 29601-2164
Dear *** ** ***,
We have read
*** *** complaint and reviewed the account that has been placed with
us by our clientDynamic Recovery Solutions acknowledges that *** ***
is disputing this account and requesting no further contact Per company policy when a complaint of this
nature is received, we cease all activity on the account in our office and the
file is returned to our client
If *** *** has any further questions or concerns, we encourage her to contact
our Chief Compliance Officer *** *** at ***
We do apologize for any inconvenience that *** *** may have
experienced
Regards,
*** ***
Compliance
Representative
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. Regards,*** *** I thank them for closing the account but if it is not removed from my credit it is as if I owe the debt and I do notIt is totally unfair that someone can take my personal information seven years ago and state that owe something I do notThis company has never tried to reach me regardless of what they say I have the right to have this removed off my credit because I don't owe it periodRevdex.com thanks for all your help but I just can't live with this on my credit its just not fair to me I don't owe this bill!
RE: *** ***, Complaint ID#***
"text-align: justify;">Dear *** ***,
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clientsSome of these accounts are out of the statute of limitations, which is the time frame a debt can be recovered through litigation or can be reported on a consumer’s credit report. This statute does not abolish a debt, therefore DRS was contacting the consumer to collect itBeing out of the statute of limitations can also explain why the consumer did not see this account on their credit report
Customer service is our top priority and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations. I apologize for the behavior of the agent who handled his call. Further discipline action has been taken for the way the call was handled
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account
Sincerely,
*** ** ***
Compliance Administrator
Dynamic Recovery Solutions
***
***
[redacted]
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear[redacted],
We have read Ms[redacted]'s complaint
and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions (DRS) acknowledges that
Ms[redacted] disputes this debt. Per
company policy when a complaint of this nature is received we cease all
activity on the account in our office There
will be no further contact from Dynamic Recovery Solutions
In response to Ms[redacted]'s concern about our legitimacy; DRS is a third party collection agency
licensed in all applicable states to collect on past due accounts for our
clients. DRS always wants to
acknowledge any concerns a consumer expresses regarding these type of matters. If Ms[redacted] has any further questions or concerns, we
encourage her to contact our Chief Compliance Officer [redacted]comWe do apologize for any inconvenience
that Ms[redacted] may have experienced
Regards,
[redacted]
Compliance Representative
[redacted]
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear[redacted],
We have read Ms[redacted]'s complaint
and reviewed the account that has been placed with us by our clientDynamic
Recovery Solutions acknowledges that Ms[redacted] is disputing this account
Per company policy when a
complaint of this nature is received we cease all activity on the account in
our officeShould media be available
on this account we will send it and there will be no further contact from
Dynamic Recovery Solutions
If Ms[redacted] has any further
questions or concerns, we encourage her to contact our Chief Compliance Officer
[redacted].comWe do apologize for any inconvenience
that Ms[redacted] may have experienced
Regards,
[redacted]
Compliance Representative
[redacted]
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear[redacted],
We have read Mr[redacted]'s complaint
and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that Mr
[redacted] disputes this debt. Per company
policy when a complaint of this nature is received we cease all activity on the
account in our office There will be no
further contact from Dynamic Recovery Solutions
In response to Mr[redacted]'s concern about our legitimacy Dynamic
Recovery Solutions is a third party collection agency licensed in all
applicable states to collect on past due accounts for our clients. DRS always wants to acknowledge any concerns
a consumer expresses regarding these type of matters. If Mr[redacted] has any further questions or concerns, we encourage
him to contact our Chief Compliance Officer [redacted].com We do apologize for any inconvenience that Mr
[redacted] may have experienced
Regards,
[redacted]
Compliance Representative
[redacted]
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear [redacted]
We have read [redacted] complaint and reviewed the
account that has been placed with us by our clientDynamic Recovery Solutions acknowledges
that [redacted] has indeed settled her account in full
We sent the settled in full letter
to the email address we have on file: [redacted] on February 15, I have attached [redacted]
settled in full letter to this response, and will also mail a copy to the
address listed on the complaint
Dynamic Recovery Solutions is a licensed third
party collection agency that collects on past due accounts for our
clients. DRS always wants to acknowledge any concerns a consumer
expresses regarding these type of matters.
If [redacted] has any further questions or concerns, we
encourage her to contact our Chief Compliance Officer [redacted]We do apologize for any inconvenience that [redacted]
may have experienced
Regards,
[redacted]
Compliance Representative
[redacted]
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear[redacted],
We have read Ms[redacted]'s complaint
and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that Ms
[redacted] disputes this debt. Per company
policy when a complaint of this nature is received we cease all activity on the
account in our office We have requested
documentation to verify the debt, should it be available we will send it. After documentation is sent, there will be no
further contact from Dynamic Recovery Solutions
In response to Ms[redacted]' s concern about her credit, Dynamic Recovery
Solutions has not reported to the credit bureaus, nor will we report anything
in future. Dynamic Recovery Solutions is
a third party collection agency licensed in all applicable states to collect on
past due accounts for our clients. DRS
always wants to acknowledge any concerns a consumer expresses regarding these
type of matters.
If Ms[redacted] has any further
questions or concerns, we encourage her to contact our Chief Compliance Officer
[redacted].com We do apologize for any inconvenience that Ms
[redacted] may have experienced
Regards,
[redacted]
Compliance Representative
From:
"> Compliance Administrator, Dynamic Recovery Solutions, LLC, [redacted], Greenville, SC 29615, Tele(O):[redacted], Fax: [redacted]
To: Revdex.com of Upstate South Carolina (Greenville, SC), North Church Street, Suite C,Greenville, SC 29601-2164, Tele: [redacted] Fax: [redacted]
SUBJ: CONSUMER COMPLAINT ICO[redacted]
Ref: Yr ltr over Subj dtd 12/18/
1. The reference was received by email on 12/18/
2. Dynamic Recovery Solutions, LLC (DRS) is a legitimate third-party debt collection agency that collects on past due accounts for our clients. In the collections industry unpaid accounts may be sold several times and to several different businesses over the years. Because of these numerous exchanges, it is very possible a mistake could have been made
3. Research of records indicates:
The account in question was placed with DRS on Nov The company attempted to contact the consumer regarding the account in question multiple times before sending the validation letter referred to in this complaint on Dec To date, the company has not had the privilege of speaking with the consumer.
4. We apologize if our contact with the consumer was perceived as negativeDRS has no desire to contact anyone regarding an account that does not belong to them The referenced account has been closed, and noted to reflect their dispute and this complaint.
If the consumer needs to make a cease and desist request in the futureThe quickest method to ensure the company ceases contact is by answering one of our callsAlso, disputes can be submitted through our website [redacted] If there is any further assistance we may provide please do not hesitate to call upon us
Sincerely,
[redacted]
February 24, 2014
"text-align: justify;">[redacted]
Dispute Resolution Director
Revdex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted],
Dynamic Recovery Solutions, LLC (DRS) search results did not provide an account with the consumer's informationPlease ask the consumer to provide the last four of their social and any former names they have gone byThe consumer is also welcome to contact DRS directly to resolve their issue at [redacted].
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
[redacted]
[redacted]
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear [redacted],
We have read Mr[redacted] complaint and reviewed the account that
has been placed with us by our clientCustomer experience is our top priority,
and we are grateful that Mr[redacted] has brought this matter to our attentionWe
have entered a request with the credit bureau agencies for the removal of the
trade line in questionIt can take anywhere from thirty to forty five days for
the bureaus to process this request
If Mr[redacted] has any further questions or concerns, we encourage
him to contact our Chief Compliance Officer [redacted].com. We do
apologize for any inconvenience that Mr[redacted] may have experienced
Regards,
[redacted]
Compliance Representative
RE: [redacted], Complaint ID#[redacted]
"">Dear [redacted]
Dynamic Recovery Solutions LLC is a legitimate third party collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer's account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them
Per company policy when a complaint of this nature is received the account is placed in a "cease & desist" statusWe have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account
Sincerely,
[redacted]
Compliance Administrator
Dynamic Recovery Solutions
[redacted]
[redacted]
","serif">
Consumer Operations
Director
Revdex.com of
the Upstate
North Church Street,
Suite C
Greenville, SC
Dear [redacted],
We
have read Mr[redacted] complaint and attempted to locate the account with the
information provided to no availDynamic Recovery Solutions acknowledges that
Mr[redacted] would like to cease all communication with Dynamic Recovery
Solutions, but to do so we will need more informationPlease ask Mr[redacted] to provide the
telephone number(s) that we dialed so that we may place them on our internal do
not call list
Once Mr[redacted] provides more
information we can attempt to fully resolve his complaintIf Mr
[redacted] has any further questions or concerns, we encourage him to contact our
Chief Compliance Officer [redacted].comWe do apologize for any inconvenience that Mr
[redacted] may have experienced
Regards,
[redacted]
Compliance Representative
[redacted]
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear[redacted],
We have read Mr[redacted]'s complaint and reviewed the
account that has been placed with us by our clientDynamic Recovery Solutions acknowledges
that Mr[redacted] is disputing this account and does not want the tradeline to
appear on his credit report
Per
company policy when a complaint of this nature is received we cease all
activity on the account in our office. In
response to Mr[redacted]'s concern
about his credit, DRS handled this account on behalf of its client and does not report to the credit bureaus. Mr[redacted]'s account will no longer be
serviced in the office of Dynamic Recovery Solutions.
Dynamic Recovery Solutions is a third party collection agency licensed
in all applicable states to collect on past due accounts for our clients. DRS always wants to acknowledge any
concerns a consumer expresses regarding these type of matters. If
Mr[redacted] has any further questions or concerns, we encourage him to contact
our Chief Compliance Officer [redacted].comWe do apologize for any inconvenience that Mr[redacted] may have experienced
Regards,
[redacted]
Compliance Representative
RE: [redacted] Complaint ID#[redacted]
Dear[redacted]
class="MsoNormal" "text-align: justify; text-indent: 0.5in;">Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer's account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them
Per company policy when a complaint of this nature is received the account is placed in a "cease & desist" statusWe have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account
Sincerely,
[redacted]
Compliance Administrator
Dynamic Recovery Solutions
[redacted]
Dynamic Recovery Solutions is a third party collection
agency that services accounts for our clients
" line-height: 115%Cambria","serif"">We are currently licensed and bonded in all applicable
states. Dynamic Recovery Solutions
does not take any type of legal action against our consumers
DRS acknowledges that the consumer is disputing the account
in our office and by law and in compliance with the Fair Debt Collection
Practices Act (FDCPA) we have ceased all activity on the accountThe account
will no longer be serviced in our office, and is being returned to our client
If the consumer has any further questions or concerns, we
encourage the consumer to contact our Customer Service Department VIA our web
page, [redacted] or by calling our toll free number at
[redacted]-[redacted]
We sincerely apologize for any
inconvenience that the consumer may have experienced