On May 2, 2017, I purchased two tires + installation from the Apple Valley, MN Walmart When I dropped off the car, they asked me to sign on a small electronic device that I approved the work they were going to do Included, without my permission, was $for warranties I did not request When I asked why it was added without my consent, I was told it was their "policy"
I believe this to be fraudulent behavior by Walmart, because they tried to sneak in a charge I didn't authorize, and had I not noticed the charge, I would not have known I had purchased a warranty A warranty I am not aware of does me no good, since if I ever did have a problem with the tires, I wouldn't know to make a warranty claim
On Marcy 9, I purchased a 24" LED monitor ( brand is Element) We were offered an extended warranty that would protect us from theft or damage, for $ We purchased the warranty, mentioning to the clerk that it would be smart to have it..in case the monitor was ever knocked over by one of us or our childrenThe clerk insisted that a scenerio such as that would be 100% coveredOn May 3, 2016, my monitor fell from my desk Though nothing was visibly broken, I did see a severe pixel issue I immediately called the warranty number listed in a pamplet given to me at the time of purchase I was told that the warranty didn't cover damage due to a fall So we called and spoke to a supervisor at the store, directly They insisted that the warranty would cover us in this situation, and referred us back to the 800# on the pamplet When we called the number back, they reiterated that it was not their responsibility to cover the item
Product_Or_Service: Element LED monitor
Accoun
Today I needed to do some grocery shopping, usually I have someone to assist me as I have a service dog However, today I did not have that luxury So as I entered the Walmart in Cape Girardeau, MO, I was stopped by the door greeter and was told that dogs are not allowed in the store I expressed to the elderly woman that my dog is a service animal She then got a nasty attitude, told me to wait and told her supervisor that I had a dog When approached I again stated that she was a service animal and proceeded to inform them of ADA However I was still asked to leave
Falsely labeled priceSales associate checked with manager and denied advertised price
2/24/A clothing sign advertised a rack of sports clothing for $ When I verified the price with a sales associate, he spoke with a manager who said the price was wrong and she wouldn't adjust itI would like to purchase two of the items for the listed price
On December 3, at 4:am I placed an order online for same day pickup for the 12" Yamaha Moto Child's BMX Bike and the My Sweet Love 13" Baby with Wagon order number XXXXXXX-XXXXXX I looked the order up and it read that I can pick the order up after 8:am December 3, I headed to the store Walmart Capital Plaza Landover Hills Maryland and stood in this long line for an hour I was then told that the staff didn't have time to look at the online purchases for same day pickup so the order is still processing and I should wait until tomorrow December 4, I called Walmart on the 4th of December to see if the order was ready the Customer Service representative told me that the order is still processingSo I waited until Wednesday December 7, called Walmart again they told me that the order is still processing and that I should canceled the order and reorder it again and that the My Sweet Love 13" Baby with Wagon order was no longer available
The Customer Service Representative that I talk to replace the order for me for pickup on December 7, for the 12" Yamaha Moto Child's BMX Bike order number XXXXXXX-XXXXXX but placed the order to the wrong Walmart store it was sent to the Walmart store #S Walton Blvd, Bentonville AR It was supposed to be sent to Walmart Capital Plaza Landover Hills, Maryland The order had to be canceled again
I am dissatisfied with Walmart your online services and Customer Service Representative becauseI have already tried to resolve the problem by notifying your Walmart company several times about the long waiting process that I been through for my online purchaseI didn't receive no email or text letting me know that the order was no longer available for the My Sweet Love 13" Baby with Wagon I'm also dissatisfied with your Customer Service Representative for placing the order for the 12" Yamaha Moto Child's BMX Bike and sending the purchase to another Walmart store#S Walton Blvd, Bentonville AR instead of sending it to the Walmart in Landover Hills, Maryland now my son will not have this bike under his Christmas tree for Christmas thanks to Walmart poor serviceI reordered the 12" Yamaha Moto Child's BMX Bike again on December 17, thinking this time I might get better services but just my luck it happen again the order read that I will receive the 12" Yamaha Moto Child's BMX Bike on December 24, but I get an email reading that it will be delivered on Friday December 30,
The Walmart stores in Dallas,TX mainly the stores located on Buckner Blvd., Samuel Blvd and Lake June Rd have the worst customer service everSite to store pick up is a jokeI will no longer support Walmart by shopping there, I rather spend more money else where and be given better customer service
CANCELLATION OF PHONE IN OCTOBER
MY NAME IS *** ***,IN SEPTEMBER OF I WENT TO WAL-MART AND BOUGHT A CELL PHONE AND IT'S$ DOLLAR CONTRACT.WHILE USING THE PHONE THE CHIP KEPT COMING OUTI BOUGHT THE PHONE BACK TO THE STORE AND EXPLAIN THE SITUATION TO THE SALES CLERK.I TOLD THE SALES CLERK I WANTED TO CANCEL MY CONTRACTI PAID THE FIRST MONTHS BILL AND GAVE THE PHONE BACK TO THE CLERK.THE CLERK INFORMED ME AT THAT TIME,MY CONTRACT WAS CANCELLED AND I WOULDN'T BE ANY FURTHER,THAT WAS IN OCTOBER OF 2015.I RECEIVED A BILL IN THE MAIL ON FEBRUARY SAYING I HAVE AN AMOUNT OF$ 62.96.I'M DISPUTING THIS BILL BECAUSE THE PHONE WAS TAKEN BACK TO THE STORE I OCTOBER OF AND WAS SUPPOSED TO BE CANCELLED AT THAT TIME.MY BILL STATEMENT FOR *** *** MY MOBILE NUMBER AT THE TIME WAS XXXX XXX-XXXX AND THE ACCOUNT NUMBER IS XXXXXXXXX.RESPECTFULLY SUBMITTED ON FEBRUARY THE 27TH
I made a return in store for items I received for my baby shower that I didn't need and wasn't fully refunded
I decided to return the car seat & stroller because I already had received those items The sales rep returned the items for a total of $then asked me to swipe my American Express card , then proceeded to just issue a giftcard She didn't hand me a receipt , just the gift card When I tried to check the balance there was barely anything on there , $at most & I contacted my bank and they said I didn't have a credit coming to my account So my complaint is where's the funds
walmart savings catcher is a SCAM!!
Money that had accumulated in my walmart savings catcher account simply disappeared...it was not placed on an ecard for me to use ..never emailed to my email address on file---simply disappeared leaving me zero
I am customer of Walmart family mobile & I found out that I am being billed (charged) a higher rate than the rate advertised in the company's website
I have been a customer of Walmart family mobile since August and I just found out that I am being billed (charged) a higher rate than the rate advertised in the company's website
I have lines with the company while the rates for the lines is correct, the 4th line is being billed at $while the rate in the company's website indicate $
On September 7, I found out this and called the customer service and requested a refundThe customer service agent and his supervisor advised me that they will adjust the rate after days with the start of my next billing cycle and refused to give me a refund
I purchased my Xbox One and Warranty in march of I filed a claim to have my xbox controller looked and sent it in but it wasn't fixed
Had to send my controller in to be looked at because the Dpad isn't responsive like 80% of the time or acts like it sticks and multiple presses were made This makes the controller unusable I sent it in for repair as they asked and they sent it back to me in the same condition not fixed They stated they repaired the issue but nothing was doneThe controller is still in a broken state I called them and they wanted me to send it back again This is garbage and a waste of time since nothing has changed I want a refund on my product or enough to replace the controller
I want to know why I can't use the credit option on my debit/credit card at
walmart storesSince I get cash back from my bank when I use credit, they are
keeping me from getting this money! I have the new and improved "chip"
card for security - and they FORCE me to use debit??
I guess my only other option is to QUIT going to WALMART since my
bank checked and told me its the way WALMART set up their system -
and the bank has nothing to do with WALMART's choice
As a consumer, it is MY choice to quit purchasing any material from
WALMART until they fix the PROBLEM!
I use the same card at other retailers in the area, and have had no
problems using credit, which, in MY humble opinion is MUCH safer than
using the DEBIT part!
I dropped my son's prescription off on Aug *** the tech told me it would be ready on ThursdayApparently she didn't release it to be filled until that FridayO again I was told TuesdayTuesday Aug is here and I'm told that they might have his meds on Thursday if they have it in the warehouse Furious I go get the script to take it elsewhereOn my way out the door I spot the ***Manager *** I explain to him what went on and show the scriptI look around, and says "the store manager will be here soon, he will talk to them and find out what's going onSorry this happened"And the conversation is endedPlease explained to be how you are going to take care of it when you didn't even ask my name? I took it to my local pharmacy to be filledMedicaid denied for noncompliance since several doses have been missed!!! Thanks Walmart!!!
Poor customer service, have receipt in hand but still doesn't want to work with customer, item in box didn't look identical to picture on box which isn't my fault and they didn't want to refund the item and because I told them they would do something or I would contact the Revdex.com, I was told to take my item, call the Revdex.com and leave there store
On 4/30/16, I purchased the generic form of *** D (that has no name on the box)I took one pillAfter about minutes, my heart started fluttering and my tongue started to swellA statement on the end flap of the box says: Satisfaction guaranteed or we will replace it or give you your money backFor questions or comments or to report an undesired reaction or side effect, please call X-XXX-XXX-XXXX, which I didSpoke with a very nice rep who was unable to find the product in their systemI was instructed to return it for a refundI took the box and receipt back, after church Sunday, May and was treated disrespectfully, told I could not be a refund, nor could I exchange, even though it's on the boxI returned yesterday, went o customer service and was told I had to take back to pharmacyA different staff was on duty, however, again I was told I could not exchange or get a refundI am on social securityEvery penny is budgeted monthlyI was able to purchase a package of Claritin DThis is advertisement, and I want my money back
I purchased a halloween costume on October 31st, for my four year old daughter and the costume that I purchased was not openedi went to the store today to try and return the costume and the employee at the customer service desk told me that they cannot rerun a halloween costume so I simply asked to speak to a managerWhen the department manager arrived he then had a attitude and predisposition before he even spoke to meso therefore I asked to speak to an store manmager seeing that when I purchased the costume there was no signage stating that there will be no returns on costumes and also the store return policy that is posted at the front customer service desk did not have that policy which they were verbally telling mei was then denied the option to see a store manager and the very unprofessional department manager told me that "i cannot see a store manager because he pays him to tell people his decisions"i then called corporate which later told me that he was inncorrect and made an official complainti also had other items to return as well and he didnt even bother to try and return them either just because he didnt want to be proven wrongthis is the most unprofessional and unorganized and unaware of the walmart return policy store I have ever been to
I recently had a bad experience with Walmart's Walmart-2-Walmart wire transfer service On Dec24th, my daughter sent me $2,from TX to IL using the Walmart-2-Walmart wire service for a fee of $ When I went to pick it up from their Money Center in Lansing, IL, I was told that IL Law only allows them to pay a maximum of $ I was told that I would have to go the Walmart Money Center in Hammond, IN in order to get the full amount Which I did However, I find it very difficult to understand how Walmart's wire transfer service would even accept or process a transfer to a state that has a restriction on the amount they will pay out, without ever informing the sender This is definitely information Walmart's Money Center needs to communicate verbally and in writing to anyone using the Walmart-2-Walmart wire service
I am writing this letter in hopes to bring some awareness to a product I bought at my local Wal-martI was preparing lunch for my kids, tuna fish there favoriteBut much to my surprise, I found a fish head an guts right on topI want everyone who reads this to beware of what you open, before you attempt to feed it to your kidsJust imagine, if I wasn't paying attention an feed it to my kidsWould they or myself be poisoned by eating those fish guts?
My alternator has been damaged because walmart forgot to replace the oil cap after my oil change
On June 30, I went to Walmart auto care to have my vehicle serviced for an oil changeOn September 24, my vehicle stopped on me while I was drivingI checked under the hood and realized my oil cap was never replacedOil was spilled everywhereI went to walmart to complainI spoke with an employee by the name of ***He told me the manager was not inHe advised me to buy another oil cap from auto zone and to also purchase two qts of 5woil to pour in my vehicle and assured me that would get my vehicle up and running which it did notI called a tow truck to come out and have my vehicle towed to walmart and explain to him my situationThe tow guy ended up finding the original oil cap under the engine that was never replaced after my oil changeI did not have my car towed at that time because the auto care department had closedOn September 25, I had my car towe
gift card and coupon value at @twenty dollars
was at a walmart store yesterday with a gift card and a coupon value for instead of removing these amount they were addedEmployees did not know what they were doing spend two hours for nothing and now I am out of the coupon and gift cardtried the store no one answers,try calling gift card hotline they say out of service the gift card was issued from returnCan you help get across walmart executivetried nemerous times but no one responds .thanks
On May 2, 2017, I purchased two tires + installation from the Apple Valley, MN Walmart When I dropped off the car, they asked me to sign on a small electronic device that I approved the work they were going to do Included, without my permission, was $for warranties I did not request When I asked why it was added without my consent, I was told it was their "policy"
I believe this to be fraudulent behavior by Walmart, because they tried to sneak in a charge I didn't authorize, and had I not noticed the charge, I would not have known I had purchased a warranty A warranty I am not aware of does me no good, since if I ever did have a problem with the tires, I wouldn't know to make a warranty claim
On Marcy 9, I purchased a 24" LED monitor ( brand is Element) We were offered an extended warranty that would protect us from theft or damage, for $ We purchased the warranty, mentioning to the clerk that it would be smart to have it..in case the monitor was ever knocked over by one of us or our childrenThe clerk insisted that a scenerio such as that would be 100% coveredOn May 3, 2016, my monitor fell from my desk Though nothing was visibly broken, I did see a severe pixel issue I immediately called the warranty number listed in a pamplet given to me at the time of purchase I was told that the warranty didn't cover damage due to a fall So we called and spoke to a supervisor at the store, directly They insisted that the warranty would cover us in this situation, and referred us back to the 800# on the pamplet When we called the number back, they reiterated that it was not their responsibility to cover the item
Product_Or_Service: Element LED monitor
Accoun
Today I needed to do some grocery shopping, usually I have someone to assist me as I have a service dog However, today I did not have that luxury So as I entered the Walmart in Cape Girardeau, MO, I was stopped by the door greeter and was told that dogs are not allowed in the store I expressed to the elderly woman that my dog is a service animal She then got a nasty attitude, told me to wait and told her supervisor that I had a dog When approached I again stated that she was a service animal and proceeded to inform them of ADA However I was still asked to leave
Falsely labeled priceSales associate checked with manager and denied advertised price
2/24/A clothing sign advertised a rack of sports clothing for $ When I verified the price with a sales associate, he spoke with a manager who said the price was wrong and she wouldn't adjust itI would like to purchase two of the items for the listed price
On December 3, at 4:am I placed an order online for same day pickup for the 12" Yamaha Moto Child's BMX Bike and the My Sweet Love 13" Baby with Wagon order number XXXXXXX-XXXXXX I looked the order up and it read that I can pick the order up after 8:am December 3, I headed to the store Walmart Capital Plaza Landover Hills Maryland and stood in this long line for an hour I was then told that the staff didn't have time to look at the online purchases for same day pickup so the order is still processing and I should wait until tomorrow December 4, I called Walmart on the 4th of December to see if the order was ready the Customer Service representative told me that the order is still processingSo I waited until Wednesday December 7, called Walmart again they told me that the order is still processing and that I should canceled the order and reorder it again and that the My Sweet Love 13" Baby with Wagon order was no longer available
The Customer Service Representative that I talk to replace the order for me for pickup on December 7, for the 12" Yamaha Moto Child's BMX Bike order number XXXXXXX-XXXXXX but placed the order to the wrong Walmart store it was sent to the Walmart store #S Walton Blvd, Bentonville AR It was supposed to be sent to Walmart Capital Plaza Landover Hills, Maryland The order had to be canceled again
I am dissatisfied with Walmart your online services and Customer Service Representative becauseI have already tried to resolve the problem by notifying your Walmart company several times about the long waiting process that I been through for my online purchaseI didn't receive no email or text letting me know that the order was no longer available for the My Sweet Love 13" Baby with Wagon I'm also dissatisfied with your Customer Service Representative for placing the order for the 12" Yamaha Moto Child's BMX Bike and sending the purchase to another Walmart store#S Walton Blvd, Bentonville AR instead of sending it to the Walmart in Landover Hills, Maryland now my son will not have this bike under his Christmas tree for Christmas thanks to Walmart poor serviceI reordered the 12" Yamaha Moto Child's BMX Bike again on December 17, thinking this time I might get better services but just my luck it happen again the order read that I will receive the 12" Yamaha Moto Child's BMX Bike on December 24, but I get an email reading that it will be delivered on Friday December 30,
The Walmart stores in Dallas,TX mainly the stores located on Buckner Blvd., Samuel Blvd and Lake June Rd have the worst customer service everSite to store pick up is a jokeI will no longer support Walmart by shopping there, I rather spend more money else where and be given better customer service
CANCELLATION OF PHONE IN OCTOBER
MY NAME IS *** ***,IN SEPTEMBER OF I WENT TO WAL-MART AND BOUGHT A CELL PHONE AND IT'S$ DOLLAR CONTRACT.WHILE USING THE PHONE THE CHIP KEPT COMING OUTI BOUGHT THE PHONE BACK TO THE STORE AND EXPLAIN THE SITUATION TO THE SALES CLERK.I TOLD THE SALES CLERK I WANTED TO CANCEL MY CONTRACTI PAID THE FIRST MONTHS BILL AND GAVE THE PHONE BACK TO THE CLERK.THE CLERK INFORMED ME AT THAT TIME,MY CONTRACT WAS CANCELLED AND I WOULDN'T BE ANY FURTHER,THAT WAS IN OCTOBER OF 2015.I RECEIVED A BILL IN THE MAIL ON FEBRUARY SAYING I HAVE AN AMOUNT OF$ 62.96.I'M DISPUTING THIS BILL BECAUSE THE PHONE WAS TAKEN BACK TO THE STORE I OCTOBER OF AND WAS SUPPOSED TO BE CANCELLED AT THAT TIME.MY BILL STATEMENT FOR *** *** MY MOBILE NUMBER AT THE TIME WAS XXXX XXX-XXXX AND THE ACCOUNT NUMBER IS XXXXXXXXX.RESPECTFULLY SUBMITTED ON FEBRUARY THE 27TH
I made a return in store for items I received for my baby shower that I didn't need and wasn't fully refunded
I decided to return the car seat & stroller because I already had received those items The sales rep returned the items for a total of $then asked me to swipe my American Express card , then proceeded to just issue a giftcard She didn't hand me a receipt , just the gift card When I tried to check the balance there was barely anything on there , $at most & I contacted my bank and they said I didn't have a credit coming to my account So my complaint is where's the funds
walmart savings catcher is a SCAM!!
Money that had accumulated in my walmart savings catcher account simply disappeared...it was not placed on an ecard for me to use ..never emailed to my email address on file---simply disappeared leaving me zero
I am customer of Walmart family mobile & I found out that I am being billed (charged) a higher rate than the rate advertised in the company's website
I have been a customer of Walmart family mobile since August and I just found out that I am being billed (charged) a higher rate than the rate advertised in the company's website
I have lines with the company while the rates for the lines is correct, the 4th line is being billed at $while the rate in the company's website indicate $
On September 7, I found out this and called the customer service and requested a refundThe customer service agent and his supervisor advised me that they will adjust the rate after days with the start of my next billing cycle and refused to give me a refund
I purchased my Xbox One and Warranty in march of I filed a claim to have my xbox controller looked and sent it in but it wasn't fixed
Had to send my controller in to be looked at because the Dpad isn't responsive like 80% of the time or acts like it sticks and multiple presses were made This makes the controller unusable I sent it in for repair as they asked and they sent it back to me in the same condition not fixed They stated they repaired the issue but nothing was doneThe controller is still in a broken state I called them and they wanted me to send it back again This is garbage and a waste of time since nothing has changed I want a refund on my product or enough to replace the controller
I want to know why I can't use the credit option on my debit/credit card at
walmart storesSince I get cash back from my bank when I use credit, they are
keeping me from getting this money! I have the new and improved "chip"
card for security - and they FORCE me to use debit??
I guess my only other option is to QUIT going to WALMART since my
bank checked and told me its the way WALMART set up their system -
and the bank has nothing to do with WALMART's choice
As a consumer, it is MY choice to quit purchasing any material from
WALMART until they fix the PROBLEM!
I use the same card at other retailers in the area, and have had no
problems using credit, which, in MY humble opinion is MUCH safer than
using the DEBIT part!
I dropped my son's prescription off on Aug *** the tech told me it would be ready on ThursdayApparently she didn't release it to be filled until that FridayO again I was told TuesdayTuesday Aug is here and I'm told that they might have his meds on Thursday if they have it in the warehouse Furious I go get the script to take it elsewhereOn my way out the door I spot the ***Manager *** I explain to him what went on and show the scriptI look around, and says "the store manager will be here soon, he will talk to them and find out what's going onSorry this happened"And the conversation is endedPlease explained to be how you are going to take care of it when you didn't even ask my name? I took it to my local pharmacy to be filledMedicaid denied for noncompliance since several doses have been missed!!! Thanks Walmart!!!
Poor customer service, have receipt in hand but still doesn't want to work with customer, item in box didn't look identical to picture on box which isn't my fault and they didn't want to refund the item and because I told them they would do something or I would contact the Revdex.com, I was told to take my item, call the Revdex.com and leave there store
On 4/30/16, I purchased the generic form of *** D (that has no name on the box)I took one pillAfter about minutes, my heart started fluttering and my tongue started to swellA statement on the end flap of the box says: Satisfaction guaranteed or we will replace it or give you your money backFor questions or comments or to report an undesired reaction or side effect, please call X-XXX-XXX-XXXX, which I didSpoke with a very nice rep who was unable to find the product in their systemI was instructed to return it for a refundI took the box and receipt back, after church Sunday, May and was treated disrespectfully, told I could not be a refund, nor could I exchange, even though it's on the boxI returned yesterday, went o customer service and was told I had to take back to pharmacyA different staff was on duty, however, again I was told I could not exchange or get a refundI am on social securityEvery penny is budgeted monthlyI was able to purchase a package of Claritin DThis is advertisement, and I want my money back
I purchased a halloween costume on October 31st, for my four year old daughter and the costume that I purchased was not openedi went to the store today to try and return the costume and the employee at the customer service desk told me that they cannot rerun a halloween costume so I simply asked to speak to a managerWhen the department manager arrived he then had a attitude and predisposition before he even spoke to meso therefore I asked to speak to an store manmager seeing that when I purchased the costume there was no signage stating that there will be no returns on costumes and also the store return policy that is posted at the front customer service desk did not have that policy which they were verbally telling mei was then denied the option to see a store manager and the very unprofessional department manager told me that "i cannot see a store manager because he pays him to tell people his decisions"i then called corporate which later told me that he was inncorrect and made an official complainti also had other items to return as well and he didnt even bother to try and return them either just because he didnt want to be proven wrongthis is the most unprofessional and unorganized and unaware of the walmart return policy store I have ever been to
I recently had a bad experience with Walmart's Walmart-2-Walmart wire transfer service On Dec24th, my daughter sent me $2,from TX to IL using the Walmart-2-Walmart wire service for a fee of $ When I went to pick it up from their Money Center in Lansing, IL, I was told that IL Law only allows them to pay a maximum of $ I was told that I would have to go the Walmart Money Center in Hammond, IN in order to get the full amount Which I did However, I find it very difficult to understand how Walmart's wire transfer service would even accept or process a transfer to a state that has a restriction on the amount they will pay out, without ever informing the sender This is definitely information Walmart's Money Center needs to communicate verbally and in writing to anyone using the Walmart-2-Walmart wire service
I am writing this letter in hopes to bring some awareness to a product I bought at my local Wal-martI was preparing lunch for my kids, tuna fish there favoriteBut much to my surprise, I found a fish head an guts right on topI want everyone who reads this to beware of what you open, before you attempt to feed it to your kidsJust imagine, if I wasn't paying attention an feed it to my kidsWould they or myself be poisoned by eating those fish guts?
My alternator has been damaged because walmart forgot to replace the oil cap after my oil change
On June 30, I went to Walmart auto care to have my vehicle serviced for an oil changeOn September 24, my vehicle stopped on me while I was drivingI checked under the hood and realized my oil cap was never replacedOil was spilled everywhereI went to walmart to complainI spoke with an employee by the name of ***He told me the manager was not inHe advised me to buy another oil cap from auto zone and to also purchase two qts of 5woil to pour in my vehicle and assured me that would get my vehicle up and running which it did notI called a tow truck to come out and have my vehicle towed to walmart and explain to him my situationThe tow guy ended up finding the original oil cap under the engine that was never replaced after my oil changeI did not have my car towed at that time because the auto care department had closedOn September 25, I had my car towe
gift card and coupon value at @twenty dollars
was at a walmart store yesterday with a gift card and a coupon value for instead of removing these amount they were addedEmployees did not know what they were doing spend two hours for nothing and now I am out of the coupon and gift cardtried the store no one answers,try calling gift card hotline they say out of service the gift card was issued from returnCan you help get across walmart executivetried nemerous times but no one responds .thanks