I'd been in CONSTANT phone and email comtact with Maurice Slaughter regarding a Homeowners Insurance Policy and Car InsuranceI NEVER closed on the home because it had been found that an Illegal renovation without zoning permitsMy lender wasn't legally able to allow me to close on the home for this reason Maurice WAS WELL AWARE that there were issues with me closing and yet Statefarm has me in thei system with an $balanceALSO my car insurance premium.has TRIPLED without notice Statefarm has just taken a payment today of from my account when my initial payment was $I called customer service just now for help to try and figure out why my premium has tripled without noticeThis is very inconvenient and caused my account to go into overdraft! My previous plan was agreed upon that payment was due on the 24th of every month so this is definitely a problemI have emails to prove that there were issues with me closing on the home and kept Maurice in the loop every s
My father had an auto policy with State Farm office in Furlong with Steve and Deb Lampson as agentsAfter informing this office of his passing on 5/14/18, I was told that a refund was due since the policy was paid in full I explained that I am the sole survivor and I have a 'Will' that was drawn and filed by a lawyer which indicates that I am due all properties, monies, etcdue my father after his death These agents told me that State Farm only issues checks to policy holders Well this policy holder is deceased so how can a check written out to someone who is dead be cashed?? I feel that I have sufficient proof and had submitted a death certificate to these agents reflecting that the check should be in my nameI even had my bank contact their office as well - the bank manager does not understand why a check cannot be in my name as I have a death certificate and a "Will" I was told by these agents that State Farm does not accept a "Will" - then what gives your company the ri
I called State Farm Insurance Coto cancel both my auto and homeowners insurance policies on August 1, They asked for a written request which was faxed to them from Allstate Insurance with my digital signature, then paperwork was sent with my written signature They said they did not receive the fax, but my new insurance agent stated that he had the fax confirmation However, he did resend by email Now State Farm says they are not going back to August 1, but only to August 28, They will not allow me to talk to the underwriters, therefore, I have no one to go to about this I feel this is totally unfair of them They acknowledged that I did call in to cancel August 1,
I received a letter dated January 12, terminating my home insurance policy due to two past claimsI’d filed for roof damage to my homeI have had this insurance policy for over years and have paid it on time and never been late, everThese two claims are the only two claims I have ever filed (and the second was at the recommendation of the company because the first claim check had expired, which resulted in an additional claim)I have cars covered under State Farm and an additional rental property covered under State FarmIt is absolutely absurd to have this communicated via mail There is a claim that a call was made, but I have no evidence of any voicemailIt is unfair and poor business practice to cancel my insurance because of claims made over a year periodI should not have to go through the process of an appeal and pay for itThe point of insurance is protect the insured in cases of emergency such as this, not punishEspecially a customer who has so much
Getting insured through this company was a complete disaster to begin withThen after purchasing a policy the company found endless reasons to discontinue my policy until they finally didA month after my policy was cancelled and I received a check back for the money remaining on my account for the days my policy was not active I got charged for the policy which was not activeI called the office and they informed me it was in fact their fault and the money should have never left my accountI've called several times and sent everything I need for them to refund my money yet I've not received the money back
I called in on June 20th at 12:15pm to speak with a representative about canceling my state farm policyI had a new policy begin on the 25th and wanted my state farm policy to end on the 24th and not have the next billing cycle taken outThe representative on the phone said everything was taken care of and my policy was canceled and that the bill for July would not be taken outState farm still took out $for July and when I called to get my money back they would only give me $They said there is no record of me calling in and canceling my policy on the 20th of JuneSince I have no proof (except my phone log) that I called in, they will not give me my money backI have been a customer since and they are now stealing my money because one of the representatives did not do their job correctly
I would give zero stars if I could! I will begin with December 11, 2018, when after more than several weeks we were informed that our claim was rejected Before I lay out the event that took us to this point, it is relevant that you know that Joe Stauffer, my husband, was a reliable State Farm claim Repfor years We have been State Farm policy holders and advocates for almost yearsIf you have our claim, you can read the reason that our claim was deniedThe field agent made an assertion from pictures (that Dry Force took, not State Farm)That agent extrapolated that the pictures showed too much water damage over too long a time, insinuating that we did not take appropriate/ sensible action to prevent itIn contrast, our restoration people, who actually saw the damage, professionally commented that it may be only a week oldIn addition, the construction lead said the wood was in such good condition that it was not damaged over a long period of timeKeep in mind the State Farm field agent only came after the dry-out was completed and damage bagged and removedFirst and foremost, we could not tell anything was wrong: our dishwasher (the culprit) was leaking from the bottom, and water was apparently traveling under a hidden wall closed in by a huge 8-foot island of wall and graniteThere was absolutely no way to even envision water was lurking under this islandFurthermore, three professionals, that we called, couldn’t tell where the leakage wasThen one plumber suggested it might be the dishwasherHow could an insurance company accuse us of not attending to something that we couldn’t know and couldn’t see? When we smelled a uncommon odor, we took immediate action Remember, my husband retired from State Farm after nearly thirty years, he was erudite enough to call State FarmWe anticipate a reevaluation of our claim, keeping in mind that we are not responsible for the cause or resultant damage because there was no lack of action on our part, and it did not happen over a long periodThis has been a hardship, especially during Christmas; Yet State Farm has continued this unsubstantiated denial
I spoke to the nayla the state farm rep and informed her about my address had change prior but my mothers policy remained the same when I move for over a year my mother has been received statements with my still on itNext I visit the office show her my mva card with a different address she refuse accept it and still would not remove me from the policyAlso my mother has been paying 1year plus on
On 6/23/2017, I called State Farm claims department to see how I can have all future State Farm refunds or claims issue in my name instead of my dad estate, Estate of Carl Tatum, because I am responsible for the homeowner insurance, mortgage, and property taxes During my call, I spoke with three different customer service representatives and the third representative tried to connect me to a fourth person, but I informed the individual I would call my agent
Would not recommendI have been using Zane Carter State Farm in Broomfield Colorado for yearsI have never filed a claim until recently when a power mower hit the front end of my fusionWhen I called I found out that they mistakenly had me under a liability plan for the last years when I was supposed to be full coverage because of my loanThey switched me to a plan for more a month, and never once mentioned that I would have to pay back insurance on the months before until I was surprised with the billI spoke to the lady who helped me and she made it seem like I was well aware of the charges coming, when I had no idea, and would have never agreed to any of thisShe also never mentioned that the new policy doesn't provide a rental carThat would have been some good information to know before I made that decisionI thought that was standard with full coverageHow do they expect people to get their car fixed? After all of this my insurance went up dollars my cars not fixed and I've given them at least dollars of extra money going to nothingI always feel like I am being manipulated by the reps alsoI am defiantly switching companies and I recommend that you keep searching before you make this your choice
My insurance was cancelled due to the person I had a relationship withWhen I tried to resolve the problem nothing was done until the date of cancellation hour before closingThe policy was rewritten without my former partner but at $a month premiumThe last payment of $251.xx made was on June 12th My policy was cancelled on June the 27thThen rewritten the same day as cancellation with a monthly payment of $I ask if there was any refund due back to me because if the early cancellationI was informed there would be no refund of any amountBasically I've paid for the month of junrs insurance twiceI felt like I had no other option but to accept it since I had just became uninsured and couldn't risk waiting to find insurance somewhere else due to the late hour of the dayI'm being punished for someone else's actions and basicly robbed Product_Or_Service: Insurance Order_Number: N/A Account_Number: 17-cf-v641-
This Spring a catastrophic event which was recently declared a natural disaster damaged our siding, gutters and roof We have had multiple roofing professionals UNANIMOUSLY cite the roof as needing to be replaced, one of which was recommended by our agent as someone's opinion he valued ALL State Farm adjusters claim that there is no damage to the roof and State Farm is therefore denying coverage This is the first claim we've ever submitted, and believe to be fair in our assessment and approach with working with them; this roof has been compromised We pay State Farm to help restore our home in these unforeseen events, and at a time we really need them to come through, they are completely letting us down
I have had insurance from State Farm for over yearsI have not had a ticket yet, a personal claim, a wreck, and have paid on timeThey now seem to want to [redacted] me over with my premiums for the next months by raising them from $per month to $per month mainly due to my sisters car wreck on a different policy because im in the same household [redacted] ***s agency is a scam and they are greedy aes that don't care about there customers
Cease and desist with all contacts For years this person has been mailing me requests for my businessThey arrive about twice a month For the last year I have returned to sender all requests marking the envelope " remove from mailing list " These requests are dishonest in my opinion because the name of the business is conveniently left off the envelope with only the name of the agent Our family has had State Farm in the past Never ever again And last I do not drive or own a car What utter stupidity
I would give zero stars if I couldState Farm started to handle the claim of my car accident because their driver was at faultThey stated they were covering the loss of my vehicle and they sent me an approval letter of what they were paying out to the finance companyI signed over a power of attorney and had it notarized as they requested to hand over the title upon their paymentWhen days passed and the finance company didn't receive the payment I called State Farm and they said the payment was on hold because they made the mistake of agreeing to the payout amount before realizing their driver's policy covered lessIt has been almost a month and they cannot tell me if they are going to follow through with their agreement that was sent to me in writingThis is actually illegal because they are not following through with their agreement which is in writingThey will not allow me to speak with a manager, and now after almost a month I have to open another claim through my insurance, in which they too have been denied the right to speak to a managerDrivers beware if you are in an accident, even if they tell you it doesn't matter which insurance you do a claim through, it really does and if it is State Farm they do not care about any legalities eitherI am now seeking legal counselThey should not be allowed to get away with this type of moral
I transferred from Nashville, TN to Tempe, AZ in April I requested in the beginning of April to have both my auto and renters insurance transferred to Tempe, AZI put in the request to both officesI was told via phone by the one of the representatives in the Tempe, AZ office that my policies had been transferred and my bill would remain under $However, my auto insurance policy did not transfer and I was not notifiedAlso, my policy went up to over $the months after initial payment of under $August 28, I notified both State Farm agencies that there was an issue with my bill to which both agencies said they would resolveI was also told that I would receive a refund for the over-payment of the previous months to which I have not receivedA week has passed and I have received no responseI reach out today, September 5, 2017, with no response
I canceled my insurance policy on 9/15/and on 9/18/Statefarm took an unscheduled payment out of my account for $I reached out to Shawn and he would not reverse the transaction immediately, which cause my account to overdraft and incur excessive feesShawn Yauch assured me that I would be reimbursed for the total payment and the fees I incurred due to the error on their partI received a check from them for $and I am short $I have documentation to support all of thisThe fees were as follows $– 9/20, $– 9/24, $– 9/25, $– 9/This was for an overdraft/extended overdraft feesI have reached out several times since then and it has been over a month and they still have not resolved this issue
After finalizing the paper work for my new insurance it’s been nothing but problems with my paymentsThe first payment was fine but then my second I was overchargedI was told that the underwriters made a mistake and I would be reimbursed the differenceThird month came, no reimbursement but closer to the amount on the quote I was givenNow I’m seeing my fourth month is coming out and it’s about $more than what I was quotedI was told at the time my quote was final I could activate some device later on to receive an extra discount
I was rear-ended on Jan 25, 2018, by a state farm insured and they pushed my vehicle into another vehicleBoth of these were very low impacts, but my front light was smashed so it was a nondriveAll of us pulled over and the cop issued a ticket to their insured I had to call in the claim to get things started and just today (Feb 22, 2018) after I had already gotten a rental and paid for my vehicle's storage and tow back to my house, I get a call not only saying that they would be denying the car in front of me, but also that they are denying paying ANYTHING for my car and can't even confirm that my vehicle was even hitThere Insured pulled over and accepted a ticket and they are denying that he even hit meHeidi F [redacted] was the "fantastic" employee for State Farm that explained exactly how they were going to deny paying for anythingSomehow I got rear-ended, their insured admitted to it and got a ticket, and they are denying paying for anythingI would give this business a star rating
Worst company ever! It's a pure scam! They put claim under my son's name which he was never involvedThey would do anything to blame you and either drop you or raise your coverage! I will report them to N.Ystate and report them for fraudulent activitiesWhen I called the claim department they told me that any claim is used against you even if it's not your fault even if your care was parked and someone hit youSo why would I pay over $A year if I'm not allowed to file a claim? This company will come back to get you even if they renew you for the first time after an accidentThey are publishing me for something that happened years ago and one of the claims was a windshield replacementPlease be careful with your claims or they will come after you even if it is no fault
I'd been in CONSTANT phone and email comtact with Maurice Slaughter regarding a Homeowners Insurance Policy and Car InsuranceI NEVER closed on the home because it had been found that an Illegal renovation without zoning permitsMy lender wasn't legally able to allow me to close on the home for this reason Maurice WAS WELL AWARE that there were issues with me closing and yet Statefarm has me in thei system with an $balanceALSO my car insurance premium.has TRIPLED without notice Statefarm has just taken a payment today of from my account when my initial payment was $I called customer service just now for help to try and figure out why my premium has tripled without noticeThis is very inconvenient and caused my account to go into overdraft! My previous plan was agreed upon that payment was due on the 24th of every month so this is definitely a problemI have emails to prove that there were issues with me closing on the home and kept Maurice in the loop every s
My father had an auto policy with State Farm office in Furlong with Steve and Deb Lampson as agentsAfter informing this office of his passing on 5/14/18, I was told that a refund was due since the policy was paid in full I explained that I am the sole survivor and I have a 'Will' that was drawn and filed by a lawyer which indicates that I am due all properties, monies, etcdue my father after his death These agents told me that State Farm only issues checks to policy holders Well this policy holder is deceased so how can a check written out to someone who is dead be cashed?? I feel that I have sufficient proof and had submitted a death certificate to these agents reflecting that the check should be in my nameI even had my bank contact their office as well - the bank manager does not understand why a check cannot be in my name as I have a death certificate and a "Will" I was told by these agents that State Farm does not accept a "Will" - then what gives your company the ri
I called State Farm Insurance Coto cancel both my auto and homeowners insurance policies on August 1, They asked for a written request which was faxed to them from Allstate Insurance with my digital signature, then paperwork was sent with my written signature They said they did not receive the fax, but my new insurance agent stated that he had the fax confirmation However, he did resend by email Now State Farm says they are not going back to August 1, but only to August 28, They will not allow me to talk to the underwriters, therefore, I have no one to go to about this I feel this is totally unfair of them They acknowledged that I did call in to cancel August 1,
I received a letter dated January 12, terminating my home insurance policy due to two past claimsI’d filed for roof damage to my homeI have had this insurance policy for over years and have paid it on time and never been late, everThese two claims are the only two claims I have ever filed (and the second was at the recommendation of the company because the first claim check had expired, which resulted in an additional claim)I have cars covered under State Farm and an additional rental property covered under State FarmIt is absolutely absurd to have this communicated via mail There is a claim that a call was made, but I have no evidence of any voicemailIt is unfair and poor business practice to cancel my insurance because of claims made over a year periodI should not have to go through the process of an appeal and pay for itThe point of insurance is protect the insured in cases of emergency such as this, not punishEspecially a customer who has so much
Getting insured through this company was a complete disaster to begin withThen after purchasing a policy the company found endless reasons to discontinue my policy until they finally didA month after my policy was cancelled and I received a check back for the money remaining on my account for the days my policy was not active I got charged for the policy which was not activeI called the office and they informed me it was in fact their fault and the money should have never left my accountI've called several times and sent everything I need for them to refund my money yet I've not received the money back
I called in on June 20th at 12:15pm to speak with a representative about canceling my state farm policyI had a new policy begin on the 25th and wanted my state farm policy to end on the 24th and not have the next billing cycle taken outThe representative on the phone said everything was taken care of and my policy was canceled and that the bill for July would not be taken outState farm still took out $for July and when I called to get my money back they would only give me $They said there is no record of me calling in and canceling my policy on the 20th of JuneSince I have no proof (except my phone log) that I called in, they will not give me my money backI have been a customer since and they are now stealing my money because one of the representatives did not do their job correctly
I would give zero stars if I could! I will begin with December 11, 2018, when after more than several weeks we were informed that our claim was rejected Before I lay out the event that took us to this point, it is relevant that you know that Joe Stauffer, my husband, was a reliable State Farm claim Repfor years We have been State Farm policy holders and advocates for almost yearsIf you have our claim, you can read the reason that our claim was deniedThe field agent made an assertion from pictures (that Dry Force took, not State Farm)That agent extrapolated that the pictures showed too much water damage over too long a time, insinuating that we did not take appropriate/ sensible action to prevent itIn contrast, our restoration people, who actually saw the damage, professionally commented that it may be only a week oldIn addition, the construction lead said the wood was in such good condition that it was not damaged over a long period of timeKeep in mind the State Farm field agent only came after the dry-out was completed and damage bagged and removedFirst and foremost, we could not tell anything was wrong: our dishwasher (the culprit) was leaking from the bottom, and water was apparently traveling under a hidden wall closed in by a huge 8-foot island of wall and graniteThere was absolutely no way to even envision water was lurking under this islandFurthermore, three professionals, that we called, couldn’t tell where the leakage wasThen one plumber suggested it might be the dishwasherHow could an insurance company accuse us of not attending to something that we couldn’t know and couldn’t see? When we smelled a uncommon odor, we took immediate action Remember, my husband retired from State Farm after nearly thirty years, he was erudite enough to call State FarmWe anticipate a reevaluation of our claim, keeping in mind that we are not responsible for the cause or resultant damage because there was no lack of action on our part, and it did not happen over a long periodThis has been a hardship, especially during Christmas; Yet State Farm has continued this unsubstantiated denial
I spoke to the nayla the state farm rep and informed her about my address had change prior but my mothers policy remained the same when I move for over a year my mother has been received statements with my still on itNext I visit the office show her my mva card with a different address she refuse accept it and still would not remove me from the policyAlso my mother has been paying 1year plus on
On 6/23/2017, I called State Farm claims department to see how I can have all future State Farm refunds or claims issue in my name instead of my dad estate, Estate of Carl Tatum, because I am responsible for the homeowner insurance, mortgage, and property taxes During my call, I spoke with three different customer service representatives and the third representative tried to connect me to a fourth person, but I informed the individual I would call my agent
Would not recommendI have been using Zane Carter State Farm in Broomfield Colorado for yearsI have never filed a claim until recently when a power mower hit the front end of my fusionWhen I called I found out that they mistakenly had me under a liability plan for the last years when I was supposed to be full coverage because of my loanThey switched me to a plan for more a month, and never once mentioned that I would have to pay back insurance on the months before until I was surprised with the billI spoke to the lady who helped me and she made it seem like I was well aware of the charges coming, when I had no idea, and would have never agreed to any of thisShe also never mentioned that the new policy doesn't provide a rental carThat would have been some good information to know before I made that decisionI thought that was standard with full coverageHow do they expect people to get their car fixed? After all of this my insurance went up dollars my cars not fixed and I've given them at least dollars of extra money going to nothingI always feel like I am being manipulated by the reps alsoI am defiantly switching companies and I recommend that you keep searching before you make this your choice
My insurance was cancelled due to the person I had a relationship withWhen I tried to resolve the problem nothing was done until the date of cancellation hour before closingThe policy was rewritten without my former partner but at $a month premiumThe last payment of $251.xx made was on June 12th My policy was cancelled on June the 27thThen rewritten the same day as cancellation with a monthly payment of $I ask if there was any refund due back to me because if the early cancellationI was informed there would be no refund of any amountBasically I've paid for the month of junrs insurance twiceI felt like I had no other option but to accept it since I had just became uninsured and couldn't risk waiting to find insurance somewhere else due to the late hour of the dayI'm being punished for someone else's actions and basicly robbed Product_Or_Service: Insurance Order_Number: N/A Account_Number: 17-cf-v641-
This Spring a catastrophic event which was recently declared a natural disaster damaged our siding, gutters and roof We have had multiple roofing professionals UNANIMOUSLY cite the roof as needing to be replaced, one of which was recommended by our agent as someone's opinion he valued ALL State Farm adjusters claim that there is no damage to the roof and State Farm is therefore denying coverage This is the first claim we've ever submitted, and believe to be fair in our assessment and approach with working with them; this roof has been compromised We pay State Farm to help restore our home in these unforeseen events, and at a time we really need them to come through, they are completely letting us down
I have had insurance from State Farm for over yearsI have not had a ticket yet, a personal claim, a wreck, and have paid on timeThey now seem to want to [redacted] me over with my premiums for the next months by raising them from $per month to $per month mainly due to my sisters car wreck on a different policy because im in the same household [redacted] ***s agency is a scam and they are greedy a
es that don't care about there customers
Cease and desist with all contacts For years this person has been mailing me requests for my businessThey arrive about twice a month For the last year I have returned to sender all requests marking the envelope " remove from mailing list " These requests are dishonest in my opinion because the name of the business is conveniently left off the envelope with only the name of the agent Our family has had State Farm in the past Never ever again And last I do not drive or own a car What utter stupidity
I would give zero stars if I couldState Farm started to handle the claim of my car accident because their driver was at faultThey stated they were covering the loss of my vehicle and they sent me an approval letter of what they were paying out to the finance companyI signed over a power of attorney and had it notarized as they requested to hand over the title upon their paymentWhen days passed and the finance company didn't receive the payment I called State Farm and they said the payment was on hold because they made the mistake of agreeing to the payout amount before realizing their driver's policy covered lessIt has been almost a month and they cannot tell me if they are going to follow through with their agreement that was sent to me in writingThis is actually illegal because they are not following through with their agreement which is in writingThey will not allow me to speak with a manager, and now after almost a month I have to open another claim through my insurance, in which they too have been denied the right to speak to a managerDrivers beware if you are in an accident, even if they tell you it doesn't matter which insurance you do a claim through, it really does and if it is State Farm they do not care about any legalities eitherI am now seeking legal counselThey should not be allowed to get away with this type of moral
I transferred from Nashville, TN to Tempe, AZ in April I requested in the beginning of April to have both my auto and renters insurance transferred to Tempe, AZI put in the request to both officesI was told via phone by the one of the representatives in the Tempe, AZ office that my policies had been transferred and my bill would remain under $However, my auto insurance policy did not transfer and I was not notifiedAlso, my policy went up to over $the months after initial payment of under $August 28, I notified both State Farm agencies that there was an issue with my bill to which both agencies said they would resolveI was also told that I would receive a refund for the over-payment of the previous months to which I have not receivedA week has passed and I have received no responseI reach out today, September 5, 2017, with no response
I canceled my insurance policy on 9/15/and on 9/18/Statefarm took an unscheduled payment out of my account for $I reached out to Shawn and he would not reverse the transaction immediately, which cause my account to overdraft and incur excessive feesShawn Yauch assured me that I would be reimbursed for the total payment and the fees I incurred due to the error on their partI received a check from them for $and I am short $I have documentation to support all of thisThe fees were as follows $– 9/20, $– 9/24, $– 9/25, $– 9/This was for an overdraft/extended overdraft feesI have reached out several times since then and it has been over a month and they still have not resolved this issue
After finalizing the paper work for my new insurance it’s been nothing but problems with my paymentsThe first payment was fine but then my second I was overchargedI was told that the underwriters made a mistake and I would be reimbursed the differenceThird month came, no reimbursement but closer to the amount on the quote I was givenNow I’m seeing my fourth month is coming out and it’s about $more than what I was quotedI was told at the time my quote was final I could activate some device later on to receive an extra discount
I was rear-ended on Jan 25, 2018, by a state farm insured and they pushed my vehicle into another vehicleBoth of these were very low impacts, but my front light was smashed so it was a nondriveAll of us pulled over and the cop issued a ticket to their insured I had to call in the claim to get things started and just today (Feb 22, 2018) after I had already gotten a rental and paid for my vehicle's storage and tow back to my house, I get a call not only saying that they would be denying the car in front of me, but also that they are denying paying ANYTHING for my car and can't even confirm that my vehicle was even hitThere Insured pulled over and accepted a ticket and they are denying that he even hit meHeidi F [redacted] was the "fantastic" employee for State Farm that explained exactly how they were going to deny paying for anythingSomehow I got rear-ended, their insured admitted to it and got a ticket, and they are denying paying for anythingI would give this business a star rating
Worst company ever! It's a pure scam! They put claim under my son's name which he was never involvedThey would do anything to blame you and either drop you or raise your coverage! I will report them to N.Ystate and report them for fraudulent activitiesWhen I called the claim department they told me that any claim is used against you even if it's not your fault even if your care was parked and someone hit youSo why would I pay over $A year if I'm not allowed to file a claim? This company will come back to get you even if they renew you for the first time after an accidentThey are publishing me for something that happened years ago and one of the claims was a windshield replacementPlease be careful with your claims or they will come after you even if it is no fault