Mission Hills Apartments

It should not take more than hours If you have yet to get this, we can send a check

Upon learning of Mr*** *** dissatisfaction, I called him to see what could be doneMr*** said he was NOT unhappy and that the negative review/complaint had been made by one of his co-workers, who unbeknownst to him, had gotten on Mr*** computer and posted itMr
*** said this co-worker was punished for doing that to himHe also graciously apologized for any inconvenience this has caused our businessI made sure he was given his second key, and he subsequently wrote a positive review on the Dorsett Automotive Google website.Mr*** and I are in agreement that this situation has been resolved

So sorry for all this which occurred.We love all of our customer's this was not what we intended. the refund should have had been posted already

Sorry about this. We did put a refund for on 12- we will go ahead and do another refund now

Complaint: ***
I am rejecting this response because:
I Just want to return the defective item at your cost and receive my refund in time
.
Regards,
*** ***

Complaint: ***
I am rejecting this response because:I will try to type slower for you so you understandThere are no opinions or hearsay'sHere are the facts.Fact number one (1)Our lease was signed with the *** Organization, a property management company ( just in case you did not know)We never would have rented an apartment or any other dwelling from Greystar, a property management company ( the company you work for in case you did not know) as the reviews are too poor and far to manyHere is the link if you know how to use Googlehttps://***.com/Mission Hills is the apartment complex that you are assigned to work at, not the property management companyGreystarHope that is clear now.Fact number two (2)Unit number *** ( that is an apartment number located at *** *** **, *** *** Texas 78258) ie Mission Hills Luxury Apartments, Supporting evidence clearly shows the Fact that this unit was left clean and in excellent condition by the *** Family and their hired professionals to ensure all details were carefully considered and taken care of. Fact number three (3)It is also a Fact that you and your management company Greystar are attempting to collect a debt, first via email and phone calls, now apparently through the Revdex.com.Fact number four (4)You said you had to replace all blinds, ceiling fans and light fixturesBy you retaining my damage deposit for these items that are so called not usable because of smoke damage, that means I bought the items , there is not one thing wrong with any of these items,they are not damaged in any way,prove they are not usable, they now belong to me and I demand that they be given to me immediately as I have purchased themThese items were clean and left in great condition when we left the apartment.Fact number five (5)You are required by Texas Law to give when asked for the property owners name, number and mailing addressIt has been request by the *** family in writing on many occasions and you have refused to provide that information to us.Fact number six (6)You continue to bully through your writingsWe are not responsible for your dwelling after we leave as you stated in your previous responseWe are no longer your tenantsYou can no longer violate our civil rights as you have become accustomed to doingWe do have civil rights and free speechWe are in no way fabricating any truths or trying to harm you has your company has done to us. Fact number seven (7)You do not state in any signed lease or paper work by us that you do not allow smoking in your unitsIf this is your rule you should make it clear to the consumer as you do with all of your other policiesYou can not bait and switch, that is illegalConsumers will look else where for a property that suits their lifestyle ie if they have pets, if they smoke, if they have water beds etcYou have every right to make the rules, however it is your responsibility to make sure the consumer understands and signs any rules or policies you may have, you do not do thisWe had never ever encountered this issue with other apartment management companies, neverWe are very good tenants, quiet and clean, always pay on time every time, even your inflated water bills were all paid in full.Fact number eight (8)Greystar manger for the Mission Hills Luxury Apartments complex did harass and scream at me for being afraid of him, I do have a nervous disability that he liked to make fun ofBully and unlawful not to mention very poor manners and very for customer service. Fact number nine (9)*** *** and *** *** do not work for the EPAEPA stands for Environmental Protection AgencyThe EPA is in charge of air quality , not Greystar managersThey are not certified to make any such judgement and there for unlawful entry to harass and bully and intimidate our family and all others in the building, as after they did this the lady down stairs began to cry as she smokes tooI understand you don't like it and that is fine, I respect your rights you had better respect mineThis was our dwelling ie home,home being the key word here,here is the definition of that for you. noun1.a house, apartment, or other shelter that is the usual residence of a person, family, or household.2.the place in which one's domestic affections are centered.A simple memo or an addition to your leases would remedy this situation, I would think your legal team would be smarter and cover this for Greystar.Fact number ten (10)This issue can and should be resolved quite quickly and easily, as the current manager seems a bit more fittingI know she is paid to lie and thats okay I do not answer for her just myselfSend me the fans and the light fixtures and blinds as your have charged me for them therefore I have purchased them, they are now my propertyAdd a lawful policy to prevent other consumers from fraudulent charge's from smoking by making them fully aware that if they do smoke in there home they will be chargedRefund all inflated water bills to all tenants including usStart respecting the rights of all Americans regardless of how you FEELI know you FEEL a lot as per your previous responses talk about your feelings.Fact number eleven (11)You can not bully or intimidate or harass senior citizens in the great state of Texas.Texas law provides additional rights for citizens age and over to protect them against mental abuseYour company, Greystarhas done just thatas my husband is a senior citizen who was bullied by *** *** as wellThe senior citizen lawyers are ready and willing to take this on if we need to go that way we will, however it could be easier and should beSo sad that senior citizens are treated this way, as are people with disabilities at your property Mission Hills Luxury Apartments.Fact number twelve (12)The evidence and proof of how the apartment was left and smelled will prove beyond a shadow of a doubt that there was nothing wrong with apartment at all as I have stated over and over and over again.Our photos and professional witnesses will concur with this statement.We do have the right to file complaints in this Country
Regards,
*** ***

We would love to help you in this matter but the order number does not exists

please call us at ***

Complaint: ***
I am rejecting this response because: they admitted your company did not request a signature upon delivery and that's why they were able to release the package at the doorIt is your policy that you require a signature on every package not ***Your company never required *** or paid for the service to have a signature required for the delivery which is against your policy and that is on your web page
Regards,
*** ***

Complaint: ***
I am rejecting this response because:
You can call me at anytimeMy cell # is ***Send me the battery that was included with my original purchase and it will be worked out
Regards,
*** ***

Complaint: ***
I am rejecting this response because:A move out notice was given when I paid rent on July 3rd (as a days grace is given) stating our move out date would be August 31st to fulfill the day notice requirementI chose to move out as I am a single mother and concerned for the safety of myself and my son as people were let into my apartment without my consent.
Regards,
*** ***

This has been refunded in full on 12-19-16. the refund was for

we sent out the order

Thank you for the attachment, we have now refunded the account for the full amount

Complaint: ***
I am rejecting this response because:
*** Item # was ***; ***l transaction ID was ***If you look at that *** item number, it does not show the extra battery includedBeach Camera revised the listing after my purchaseI have provided the link to the original listing on more than one occasion and I can forward a hard copy if necessary
Regards,
*** ***

it looks like you got a refund of $as of now. are you still waiting for this return label?

We are so sorry that this occurred with the order. We are in the process of the refunding the order now. once this refund goes through you should be getting an email

We spoke with the customer on Friday the 17thwe are taking care of it. The customer advised they will remove the Revdex.com complaint

Please send us the Beach Camera invoice so we will be able to look the order up. The invoice provided is not valid

Complaint: ***
I am rejecting this response because:
A move out notice was given when I paid rent on July 3rd (as a days grace is given) stating our move out date would be August 31st to fulfill the day notice requirementI chose to move out as I am a single mother and concerned for the safety of myself and my son as people were let into my apartment without my consent.
Regards,
*** ***