Massage Envy

These guys were absolutely wonderful! They did a fast but safe job had great personalities and we were very very careful and cautious

Crew did a great job Very pleased

I can’t speak highly enough about the group of young men who moved us We were impressed w/how timely, fast and efficient they wereThey knew what they were doingfrom unhooking to rehooking washer, dryer, refrigerators and sleep number beds to moving heavy entertainment centers and furniture We were especially impressed by how respectful, well mannered and willing to please they all were
I can’t speak highly enough of them

The client complaint involving *** *** and his wife had been resolvedHe was able to book an appointment with a manager we had on duty and hold it with a Gift Card that had been previously purchasedIf you have any questions please let me know. Thank you,***

This was the second time we used the Firefighting's Finest Movers! They did everything they said they would do! They worked fast and was very good with our furnitureWe have not complaints! All I can say is awesome! We will use them again if ever we need to!

Awesome prices and awesome movers! They did a great job

Great companyOn timeAlways professional and helpful moversAs this is my second time with them moving me, I will definitely use Firefighting Finest again

They are very considered and just do a great job!!! Thank you so much !!

Initial Business Response /* (1000, 14, 2016/03/15) */
*** ***- RESOLVEDOn 6/12/15, updated cc form of payment to update account and utilize services on her accountShe had until 9/13/to utilize her services before her membership terminated

Everything about FFMS was excellent The moving consultant (Payton) that took my booking was pleasant, informative and efficient The crew that moved me (Jose and Adel) were very careful, efficient, courteous, and pleasant to work with The crew arrived within the time frame quoted and they completed the job within the estimated length of time quoted .This is the third time we've used FFMS and I would use them again and recommend them to friends

We had a really great experience with Firefighting’s Finest!! The guys that came out to load the truck were very professional and respectful of my mother’s belongingsAnd they were fast too! Only took them hours to load everything, equivalent to a bedroom/2bath, kitchen, and living roomWould definitely recommend them and/or use them again if needed

Please allow this email communication to serve as official notice that our former client, *** ***, was refunded the two payments of in question on August 11, In addition, this Membership has been closed outNo further payments or obligations will apply. Should you have
any questions, please feel free the reach out to me at ###-###-####.Thank you

Great professional team that did a great jobThank you for suppling a very competent and congenial team for our move Will definately use your services again on the move from storage to the new house

FFMS move our household last month We had a great experience with them They showed up on time, worked safely and efficiently and were very careful with our household goods They met every request and need that we presented them Great group of guysWe have had corporate moves This was the best move experience we have ever had

ExcellentHard working crew took care with our items and moved at a fast paceAll were very nice, honest, and trustworthy

On 04/27/*** signed and agreed to the terms of a 12-month agreement which ends 05/27/The agreement is attached to this response.During ***’s term, she has failed to make her monthly payments on a few occasions*** has been told on multiple occasions that we would be more
than happy to help her. To date, *** is yet to allow us to help. We ask *** updates her account and fulfills her 12-month termIf she is unable to do that we would accept a doctor’s note, or if she moved miles away from a Massage Envy location, to cancel her account. If she has an alternative method to the two provided we are happy to help

These guys are great! We haven't moved in years and were so glad we used them! Helpful, kind, polite and everything you could hope for in movers moving your person things! We would only use them if we had to move again

I went to office at ***
Don't go there!!! When I signed up, *** (who opened my account) never told me a very important information and that is that I am signing a contract for a yearIf she did I would NEVER sigh I was misslead in to signingNow when I want to cancel my membership they tell me that I can't close it and they refuse to helpI spoke to manager *** and she wasn't of any helpAll they care is to sigh you in and take your money I don't think that anyone should be forced to use someones service if they no longer wish to do so And I am not first person that had problems thereFollow the links to see what kind of problem people have with this SCAM COMPANYGoogle other sites with reviews for Envy, they are disaster
DON'T MAKE SAME MISTAKE I DID!!!
http://massageenvyblows.com/
https://www.consumeraffairs.com/misc/massage_envy.html

Initial Business Response /* (1000, 5, 2015/07/16) */
Unfortunately, Ms*** is not a member in any of our clinics(Blaine, Woodbury or Roseville)
She is however a member at the Vadnais Heights clinic(***)She will need to contact that clinic and discuss her situation with the
staff there since that is her home clinic and where she signed up for her membership
Closed
Final Business Response /* (1000, 9, 2015/07/25) */
Massage Envy Spa Vadnais Heights would like the customer to contact the clinic that she signed her membership withWe can see that she has been recently using her massage credits at the business that she prefers (not our facility)We would like to work with her regarding her requests, but we have not heard back from her to assist her as of 7/25/While our business cannot respond to her comments regarding the facility that she is referring to booking appointments with, we would like to assist her with her membership questions and additionally give her ideas to use her membership credits and suggestions for booking appointments/finding openingsMassage Envy Spa Vadnais Heights highly requests that the customer contact electronically, stop in, or call our business for assistance with her concerns

very good experience, on time very professional and courteous, did the job in the estimated timeWill use again