I sold cardpool a home depot gift card through their online service and it required me to mail in the physical cardI used the mailing label provided by the company to mail the card on 7/directly from the post office to ensure it would get delivered quicklyI was to receive $As of today I still have not received the check and the company claims they can not track the postage they providedThey claim they have not received the card and it has been almost monthNow I am out a $home depot gift card and the company is blaming me and the post office
I sold the company a $bass pro shop gift card for a $*** card this was days ago the website said it would take business day to be emailed to me ive emailed the company twice and both times ive received an automated email response I can't get in touch with customer service I don't know what I'm supposed to do now
I ordered four gift cards (order number ***) on November 26, as Christmas gifts (mind you paper gift cards at that)As of today (May 7, 2018), two have been confirmed invalid when the recipients either tried to use or called to inquire about balanceI'm in the process of checking on the other twoI contacted cardpool through their support email to inquire about the cardsI was instructed that the cards had been used and that I'd needed to contact customer service for further investigationI inquired as to how I could contact customer service and never received a reply backI wanted to find out where the cards had been used as I know (location wise) where they should have been utilizedSince I didn't get a reply through email, I started researching how to contact customer serviceThe only number I found I called and left a messageIt was called ***Since leaving a message, I haven't received a return callAll I want is to verify where the card was utilized beca
I am looking to resolve an issue with being able to login to my carpool *** appIt states “for security reasons, you may only use three devices in your account.” And to log in with a previous device and remove one of them as a remembered deviceMy problem is the phone I have now and possibly one more is the only one I’ve used to access the appI have contacted Cardpool support time since 2/7/and no response other than the automated message stating "Thanks for getting in touch with us! We have received your email and will get back to you within the next few business days.” So I have been unable to access gift cards I have purchased and just want it fixed
I went on cardpool.*** to sell my gift cards on 12/13/or 12/14/I had four gift cards that were worth $all togetherCard pool offered me $I entered in all gift card numbers and PIN numbers for each card to their websiteCard pool then accepted the gift cards and sent me an email confirming the transactionAlso in the e-mail they sent me a link with a shipping labelI found out at that time I also needed to physically ship the gift cards as wellI printed the shipping label, followed all instructions, and shipped them my gift cardsThat was on 12/15/The last e-mail I got from card pool was on 12/stating they have not received my orderIt's now been nearly weeks since my order was sent and card pool has not responded to the numerous e mails or messages on their *** page that I've sentI either want the $I am supposed to receive asap or I want all of the gift card numbers/pins back that I submitted through their websiteI gave them all of the
I was attempting to sell gift cards to Cradpool and they advised that they would need my debit card infoI didn't feel right but in order to complete the transaction I entered and not they are wanting me to send the gift cards to their officesI no longer feel safe with this and want the transaction canceled and my account deletedThey advised before doing this an email for amazon giftcard on what they offered for my gift card would be sent instantly and that is all a lie
I went on the cardpool website and chose to exchange my two $gift cards in exchange for amazon.com creditThe cardpool website states that after cardpool receives the gift cards, they will send out an amazon gift card code within one business dayMy gift cards were sent to cardpool on January 24th, The gift cards were received by cardpool January 30th, I have sent customer service an email asking about the whereabouts of my exchange and have not received a responseIt has been almost two weeks and the company is silent and not returning emailsI would like them to give my my gift cards
Sold Cardpool my giftcardThey received card and on 1/13/said they issued paymentThey claim they have day turnaround for issueing paymentsNever received payment and now do not respond to my emails
My account to Cardpool was hacked, the hacker decided to place two orders using the card that was saved in the accountWhen I saw the pending charge on my credit card I logged into Cardpool and saw there were two orders for close to $1,eachI contacted Cardpool as soon as possible, however they do not have a phone number to contact them, only an emailSo naturally there was a delay in them seeing my urgent email regarding the hack, they canceled one of the orders because it didn't ship, the other order they refused to cancel because it was shippedI am not sure who they shipped it to, because it wasn't meEven after I contacted them via email I asked them for a phone number so we didn't have to go back and forth with the emails and they informed me that they do not have a customer service phone number.....what company doesn't have a customer service phone number? Clearly a company that lets your information get hacked and then refuses to refund the order
Bought a Gift Card (Duncan Donuts) from CARDPOOL.com Paid $for $GCand tried to use ..no money on cardNo phone number to contact companysent emailno reply
On 12/27, I agreed to digital transfer the remaining credit on a *** merchandise credit to the company for a percentage returned as an *** e-gift cardThe responding emailing confirming the transaction stated I would receive the card within business day as an emailI did not receive the follow up email with the gift card, and contacted the company's customer service email three times sinceThey have never responded to my emailsI would call the company, but they do not have a public phone number
I was told I would recieve my payment for the gift card I sold through check within 3-buisness daysI have not recieved payment and its been more than I also emailed customer service and havent gotten a reply and I gave it a dayI would like my gift card back without being charged for using itI would also lile to delete my account so they do not have my information
On 5/at 8:37pm EST I ordered a $Starbucks giftcard for $and purchased with my credit cardToday 5/at 2:58pm EST the giftcard was delivered to my email addressWhen I tried to register the $gift card to my Starbucks App it states "this card is already registered"Which means that I cannot register the card and thus I cannot use the giftcard I purchasedOn 5/at 3:50pm EST I sent an email to Cardpool's Customer Support email (they don't have a phone number to call) letting them know they sent me a card that was already registeredI asked them to send me a replacement card that is not registered so that I could use itIt's now 7:15pm EST and I have not heard back from themAt this point I would just like a refund of my $
My spouse and I had some old gas cards (4, $each and totalling $together) from when he changed stations, and we decided to sell them to Cardpool for around $We sent them on 4/23/using their prepaid label, and the order has been "in review" for a week nowTheir website states multiple times that upon receipt of the cards, you will get your *** credit within one business dayThere is no way to reach them other than by email, and I've sent three with no response in the "1-days" turnaround that they promiseThey also take your card information in case they determine fraud in the sale, so now we have to cancel our debit cards because we are afraid they will steal money from our bank account tooIt's hard to think that our account info can be secure, when the company itself is misleading and ignores you after taking your gift cards! We want all the gift cards back or the *** credit within hours, and will never do business there again! It was worth the couple ho
I ordered a $gift card from the company and the card was inactive(I sent them a copy of the clip showing it was not activated) After trying to reach someone there and receiving no response, I purchased another gift card elsewhereThey have now activated the card, but they refuse to refund my money now that I don't need it and can't afford to have paid for both gift cardsTheir return policy states that the cards will be activeI want my $back
I ordered two gift cards from Cardpool on February 11thMy total cost for my order was $and I would be receiving $worth of gift cards to *** ***I was told that I would receive another email when my gift cards have shippedI received the shipping email on February 13th saying that my cards have shipped and could take anywhere from 3-business daysThere was no tracking information attached to the shipping email and I patiently waited for business days due to the long distance of travelI contacted Cardpool Support very frustrated that my gift cards hadn't arrived yetI sent my first email to their support on February 20th, and was not responded to till February 27thThere support email was less then satisfactory, basically stating that they shipped the gift cards on the 13th, and sometimes it takes weeks for the gift cards to come through the mailThere was still no tracking on the support emailI responded right away on the 27th saying that this was not g
I sold this company a gift cardThey provided postage and an address to send the cardThe scam is that they steal the card, say they never got it and don’t pay you and keep the gift card you send
Cardpool listed $gift cards for *** *** for a 35% discount I knew it sounded to good to be true, but I bought all seven gift cards on June 27th because of the year guarantee I went to use the cards and four of them were invalid or already used I emailed Cardpool twice and they don’t respondThey have no phone number on the website and the chat bot is useless
I sold cardpool a home depot gift card through their online service and it required me to mail in the physical cardI used the mailing label provided by the company to mail the card on 7/directly from the post office to ensure it would get delivered quicklyI was to receive $As of today I still have not received the check and the company claims they can not track the postage they providedThey claim they have not received the card and it has been almost monthNow I am out a $home depot gift card and the company is blaming me and the post office
I sold the company a $bass pro shop gift card for a $*** card this was days ago the website said it would take business day to be emailed to me ive emailed the company twice and both times ive received an automated email response I can't get in touch with customer service I don't know what I'm supposed to do now
I ordered four gift cards (order number ***) on November 26, as Christmas gifts (mind you paper gift cards at that)As of today (May 7, 2018), two have been confirmed invalid when the recipients either tried to use or called to inquire about balanceI'm in the process of checking on the other twoI contacted cardpool through their support email to inquire about the cardsI was instructed that the cards had been used and that I'd needed to contact customer service for further investigationI inquired as to how I could contact customer service and never received a reply backI wanted to find out where the cards had been used as I know (location wise) where they should have been utilizedSince I didn't get a reply through email, I started researching how to contact customer serviceThe only number I found I called and left a messageIt was called ***Since leaving a message, I haven't received a return callAll I want is to verify where the card was utilized beca
I am looking to resolve an issue with being able to login to my carpool *** appIt states “for security reasons, you may only use three devices in your account.” And to log in with a previous device and remove one of them as a remembered deviceMy problem is the phone I have now and possibly one more is the only one I’ve used to access the appI have contacted Cardpool support time since 2/7/and no response other than the automated message stating "Thanks for getting in touch with us! We have received your email and will get back to you within the next few business days.” So I have been unable to access gift cards I have purchased and just want it fixed
I went on cardpool.*** to sell my gift cards on 12/13/or 12/14/I had four gift cards that were worth $all togetherCard pool offered me $I entered in all gift card numbers and PIN numbers for each card to their websiteCard pool then accepted the gift cards and sent me an email confirming the transactionAlso in the e-mail they sent me a link with a shipping labelI found out at that time I also needed to physically ship the gift cards as wellI printed the shipping label, followed all instructions, and shipped them my gift cardsThat was on 12/15/The last e-mail I got from card pool was on 12/stating they have not received my orderIt's now been nearly weeks since my order was sent and card pool has not responded to the numerous e mails or messages on their *** page that I've sentI either want the $I am supposed to receive asap or I want all of the gift card numbers/pins back that I submitted through their websiteI gave them all of the
I was attempting to sell gift cards to Cradpool and they advised that they would need my debit card infoI didn't feel right but in order to complete the transaction I entered and not they are wanting me to send the gift cards to their officesI no longer feel safe with this and want the transaction canceled and my account deletedThey advised before doing this an email for amazon giftcard on what they offered for my gift card would be sent instantly and that is all a lie
I went on the cardpool website and chose to exchange my two $gift cards in exchange for amazon.com creditThe cardpool website states that after cardpool receives the gift cards, they will send out an amazon gift card code within one business dayMy gift cards were sent to cardpool on January 24th, The gift cards were received by cardpool January 30th, I have sent customer service an email asking about the whereabouts of my exchange and have not received a responseIt has been almost two weeks and the company is silent and not returning emailsI would like them to give my my gift cards
Sold Cardpool my giftcardThey received card and on 1/13/said they issued paymentThey claim they have day turnaround for issueing paymentsNever received payment and now do not respond to my emails
My account to Cardpool was hacked, the hacker decided to place two orders using the card that was saved in the accountWhen I saw the pending charge on my credit card I logged into Cardpool and saw there were two orders for close to $1,eachI contacted Cardpool as soon as possible, however they do not have a phone number to contact them, only an emailSo naturally there was a delay in them seeing my urgent email regarding the hack, they canceled one of the orders because it didn't ship, the other order they refused to cancel because it was shippedI am not sure who they shipped it to, because it wasn't meEven after I contacted them via email I asked them for a phone number so we didn't have to go back and forth with the emails and they informed me that they do not have a customer service phone number.....what company doesn't have a customer service phone number? Clearly a company that lets your information get hacked and then refuses to refund the order
Bought a Gift Card (Duncan Donuts) from CARDPOOL.com Paid $for $GCand tried to use ..no money on cardNo phone number to contact companysent emailno reply
On 12/27, I agreed to digital transfer the remaining credit on a *** merchandise credit to the company for a percentage returned as an *** e-gift cardThe responding emailing confirming the transaction stated I would receive the card within business day as an emailI did not receive the follow up email with the gift card, and contacted the company's customer service email three times sinceThey have never responded to my emailsI would call the company, but they do not have a public phone number
I was told I would recieve my payment for the gift card I sold through check within 3-buisness daysI have not recieved payment and its been more than I also emailed customer service and havent gotten a reply and I gave it a dayI would like my gift card back without being charged for using itI would also lile to delete my account so they do not have my information
On 5/at 8:37pm EST I ordered a $Starbucks giftcard for $and purchased with my credit cardToday 5/at 2:58pm EST the giftcard was delivered to my email addressWhen I tried to register the $gift card to my Starbucks App it states "this card is already registered"Which means that I cannot register the card and thus I cannot use the giftcard I purchasedOn 5/at 3:50pm EST I sent an email to Cardpool's Customer Support email (they don't have a phone number to call) letting them know they sent me a card that was already registeredI asked them to send me a replacement card that is not registered so that I could use itIt's now 7:15pm EST and I have not heard back from themAt this point I would just like a refund of my $
Buyers be ware! Ordered and paid for gift cards, received only Tried to call several times, no answerSent several e-mail messages, no responsesLost $
My spouse and I had some old gas cards (4, $each and totalling $together) from when he changed stations, and we decided to sell them to Cardpool for around $We sent them on 4/23/using their prepaid label, and the order has been "in review" for a week nowTheir website states multiple times that upon receipt of the cards, you will get your *** credit within one business dayThere is no way to reach them other than by email, and I've sent three with no response in the "1-days" turnaround that they promiseThey also take your card information in case they determine fraud in the sale, so now we have to cancel our debit cards because we are afraid they will steal money from our bank account tooIt's hard to think that our account info can be secure, when the company itself is misleading and ignores you after taking your gift cards! We want all the gift cards back or the *** credit within hours, and will never do business there again! It was worth the couple ho
I ordered a $gift card from the company and the card was inactive(I sent them a copy of the clip showing it was not activated) After trying to reach someone there and receiving no response, I purchased another gift card elsewhereThey have now activated the card, but they refuse to refund my money now that I don't need it and can't afford to have paid for both gift cardsTheir return policy states that the cards will be activeI want my $back
I ordered two gift cards from Cardpool on February 11thMy total cost for my order was $and I would be receiving $worth of gift cards to *** ***I was told that I would receive another email when my gift cards have shippedI received the shipping email on February 13th saying that my cards have shipped and could take anywhere from 3-business daysThere was no tracking information attached to the shipping email and I patiently waited for business days due to the long distance of travelI contacted Cardpool Support very frustrated that my gift cards hadn't arrived yetI sent my first email to their support on February 20th, and was not responded to till February 27thThere support email was less then satisfactory, basically stating that they shipped the gift cards on the 13th, and sometimes it takes weeks for the gift cards to come through the mailThere was still no tracking on the support emailI responded right away on the 27th saying that this was not g
I ordered a product from Cardpool, and the product was not fulfilled
I sold this company a gift cardThey provided postage and an address to send the cardThe scam is that they steal the card, say they never got it and don’t pay you and keep the gift card you send
Cardpool listed $gift cards for *** *** for a 35% discount I knew it sounded to good to be true, but I bought all seven gift cards on June 27th because of the year guarantee I went to use the cards and four of them were invalid or already used I emailed Cardpool twice and they don’t respondThey have no phone number on the website and the chat bot is useless