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Loanpal Reviews (2038)

My experience with Paramount Equity was amazing! Nathan S was such a pleasure to work with- knowledgeable and available. The process was extremely easy and he took the time to explain everything in detail and made sure I was in the loop every step of the way.

Nathan S did a very good job for me. If this professional on time and kept me up-to-date with all my questions. I would recommend him to help you in any of your mortgage decisions.

My experience with Paramount Equity was amazing! Nathan S was such a pleasure to work with- knowledgeable and available. The process was extremely easy and he took the time to explain everything in detail and made sure I was in the loop every step of the way.

Nathan S did a very good job for me. If this professional on time and kept me up-to-date with all my questions. I would recommend him to help you in any of your mortgage decisions.

On November 9, 2017, my husband recieved a unsolicited telephone call while at work from a Paramount Equity Mortgage Representative. We had been a prior customer of this company and apparently they were calling to try to get us to refinance. The man on the phone told my husband that there were a couple options to refinance. My husband asked what they were. At that point, without stating that he was going to run our credit, this individual used our prior data to run our credit. I called the next day (11/10/17) to speak with the manager (the receptionist told me his name was ***), however, the manager refused to speak with me and instead put me in touch with the same indivdual that my husband spoke with. This gentleman claimed that he said it but maybe "my husband didn't hear him" and that legally my husband could authorize him to run my credit as well. I had my husband listen to my conversation with this gentleman, and he stated that he NEVER said that he would run our credit and had he specifically said that he would, my husband would have told him no and ended the call. He also stated that he heard every word this gentleman said. A week later, we recieved a letter stating that the HOME LOAN WE APPLIED FOR had been denied. WE NEVER APPLIED FOR A HOME LOAN!!!!!! The request for the home loan was placed on 11/10/17 after I had called them stating we were not interested and that I was upset my credit had been run. There is a BIG difference between asking about different types of loans available and RUNNING SOMEONES CREDIT AND APPLYING FOR A HOME LOAN without the individuals approval.

Customer Response

Good afternoon. My name is *** and on 12/14 I had submitted a complaint online re: Paramount Equity (complaint #***). The VP of the company has reached out to me as a result and has addressed all of my concerns. I would like to close out this complaint at this time and I appreciate the Revdex.com's assistance in this matter. If you have any questions, you may call me at ***. Thank You.

On November 9, 2017, my husband recieved a unsolicited telephone call while at work from a Paramount Equity Mortgage Representative. We had been a prior customer of this company and apparently they were calling to try to get us to refinance. The man on the phone told my husband that there were a couple options to refinance. My husband asked what they were. At that point, without stating that he was going to run our credit, this individual used our prior data to run our credit. I called the next day (11/10/17) to speak with the manager (the receptionist told me his name was ***), however, the manager refused to speak with me and instead put me in touch with the same indivdual that my husband spoke with. This gentleman claimed that he said it but maybe "my husband didn't hear him" and that legally my husband could authorize him to run my credit as well. I had my husband listen to my conversation with this gentleman, and he stated that he NEVER said that he would run our credit and had he specifically said that he would, my husband would have told him no and ended the call. He also stated that he heard every word this gentleman said. A week later, we recieved a letter stating that the HOME LOAN WE APPLIED FOR had been denied. WE NEVER APPLIED FOR A HOME LOAN!!!!!! The request for the home loan was placed on 11/10/17 after I had called them stating we were not interested and that I was upset my credit had been run. There is a BIG difference between asking about different types of loans available and RUNNING SOMEONES CREDIT AND APPLYING FOR A HOME LOAN without the individuals approval.

Customer Response

Good afternoon. My name is *** and on 12/14 I had submitted a complaint online re: Paramount Equity (complaint #***). The VP of the company has reached out to me as a result and has addressed all of my concerns. I would like to close out this complaint at this time and I appreciate the Revdex.com's assistance in this matter. If you have any questions, you may call me at ***. Thank You.

My experience with Paramount Equity was amazing! Nathan S was such a pleasure to work with- knowledgeable and available. The process was extremely easy and he took the time to explain everything in detail and made sure I was in the loop every step of the way.

Nathan S did a very good job for me. If this professional on time and kept me up-to-date with all my questions. I would recommend him to help you in any of your mortgage decisions.

My experience with Paramount Equity was amazing! Nathan S was such a pleasure to work with- knowledgeable and available. The process was extremely easy and he took the time to explain everything in detail and made sure I was in the loop every step of the way.

Nathan S did a very good job for me. If this professional on time and kept me up-to-date with all my questions. I would recommend him to help you in any of your mortgage decisions.

Exemplary customer service. Our agent went above and beyond to get things done. We were able to close at the desired date. Process went smoothly.

Exemplary customer service. Our agent went above and beyond to get things done. We were able to close at the desired date. Process went smoothly.

Exemplary customer service. Our agent went above and beyond to get things done. We were able to close at the desired date. Process went smoothly.

Exemplary customer service. Our agent went above and beyond to get things done. We were able to close at the desired date. Process went smoothly.

Exemplary customer service. Our agent went above and beyond to get things done. We were able to close at the desired date. Process went smoothly.

Exemplary customer service. Our agent went above and beyond to get things done. We were able to close at the desired date. Process went smoothly.

Exemplary customer service. Our agent went above and beyond to get things done. We were able to close at the desired date. Process went smoothly.

I went on line to get quotes to refinance and within an hour I was contacted by Paramount Equity, I explain what I was looking for , lower rate and lower mortgage payments, The gentleman told me that it could be done it two weeks, and asked if I wanted money out and I said yes to pay existing bill , he said no problem ... The first thing he wanted was to get an appraiser in the house to get the value of what my house is worth, so I had to pay for that before he could start. Now I see I should not have done that before he had all the information he needed to process my application, I believe strongly that this company is about locking you in financially before making sure that you have what is required for your refinancing ... I would not recommend this COMPANY to ANYONE ... They do not communicate properly...VERY CONFLICTING

Loanpal Response

Denton, it's extremely disappointing to hear of your experience with us here at Paramount Equity! Custom care and support at the upmost of our priorities. Conflicting or confusing our customers is the last thing we would like to do, please feel welcomed to address any concerns you may have with our *** team.

I went on line to get quotes to refinance and within an hour I was contacted by Paramount Equity, I explain what I was looking for , lower rate and lower mortgage payments, The gentleman told me that it could be done it two weeks, and asked if I wanted money out and I said yes to pay existing bill , he said no problem ... The first thing he wanted was to get an appraiser in the house to get the value of what my house is worth, so I had to pay for that before he could start. Now I see I should not have done that before he had all the information he needed to process my application, I believe strongly that this company is about locking you in financially before making sure that you have what is required for your refinancing ... I would not recommend this COMPANY to ANYONE ... They do not communicate properly...VERY CONFLICTING

Loanpal Response

Denton, it's extremely disappointing to hear of your experience with us here at Paramount Equity! Custom care and support at the upmost of our priorities. Conflicting or confusing our customers is the last thing we would like to do, please feel welcomed to address any concerns you may have with our *** team.

I went on line to get quotes to refinance and within an hour I was contacted by Paramount Equity, I explain what I was looking for , lower rate and lower mortgage payments, The gentleman told me that it could be done it two weeks, and asked if I wanted money out and I said yes to pay existing bill , he said no problem ... The first thing he wanted was to get an appraiser in the house to get the value of what my house is worth, so I had to pay for that before he could start. Now I see I should not have done that before he had all the information he needed to process my application, I believe strongly that this company is about locking you in financially before making sure that you have what is required for your refinancing ... I would not recommend this COMPANY to ANYONE ... They do not communicate properly...VERY CONFLICTING

Loanpal Response

Denton, it's extremely disappointing to hear of your experience with us here at Paramount Equity! Custom care and support at the upmost of our priorities. Conflicting or confusing our customers is the last thing we would like to do, please feel welcomed to address any concerns you may have with our *** team.

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Address: 8781 Sierra College Blvd, Roseville, California, United States, 95661-5920

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