Loanpal

first time doing a refi. they made a complicated process very clear and straight forward. would do business with them again.

first time doing a refi. they made a complicated process very clear and straight forward. would do business with them again.

I was contacted by this company after looking for info on a refi online. I was very clear after submitting all of my income and tax information that I didn’t want to have an appraisal or spend money if the income and credit report where not in line. I was assured all was good the appraisal was ordered property appraised well then the issues started coming up and I Kyle was not returning my emails, he was out sick or he was working on it then communication stopped and I received a rejection letter. Don’t deal with this company they get your hopes up and cost you money. He said I don’t get paid if the loan doesn’t go through well he also didn’t pay $500 for an appraisal.

I was contacted by this company after looking for info on a refi online. I was very clear after submitting all of my income and tax information that I didn’t want to have an appraisal or spend money if the income and credit report where not in line. I was assured all was good the appraisal was ordered property appraised well then the issues started coming up and I Kyle was not returning my emails, he was out sick or he was working on it then communication stopped and I received a rejection letter. Don’t deal with this company they get your hopes up and cost you money. He said I don’t get paid if the loan doesn’t go through well he also didn’t pay $500 for an appraisal.

I was contacted by this company after looking for info on a refi online. I was very clear after submitting all of my income and tax information that I didn’t want to have an appraisal or spend money if the income and credit report where not in line. I was assured all was good the appraisal was ordered property appraised well then the issues started coming up and I Kyle was not returning my emails, he was out sick or he was working on it then communication stopped and I received a rejection letter. Don’t deal with this company they get your hopes up and cost you money. He said I don’t get paid if the loan doesn’t go through well he also didn’t pay $500 for an appraisal.

I was contacted by this company after looking for info on a refi online. I was very clear after submitting all of my income and tax information that I didn’t want to have an appraisal or spend money if the income and credit report where not in line. I was assured all was good the appraisal was ordered property appraised well then the issues started coming up and I Kyle was not returning my emails, he was out sick or he was working on it then communication stopped and I received a rejection letter. Don’t deal with this company they get your hopes up and cost you money. He said I don’t get paid if the loan doesn’t go through well he also didn’t pay $500 for an appraisal.

Harry W is such an amazing person to work with. Very knowledgeable young man, kind and respectful. This guy did everything to insure me and my husband understood everything we needed to know about refinancing our home. He made this process painless. From start to finish he was there. Phone calls, text messages emails he did it all. I'm retired military so I work out a lot with my retired friends at the gym. This young fellow knew the hours I worked out and knew not to call during that time. He knew the time my son and I did homework and made sure he didn't interrupt during that time. So considerate. He make sure my husband and I understood everything about this process. He actually broke it down to a level that he never left us confused. I had to write this review because he truly earned it. I've already told ALL my friends about this young fellow. I'm retired military and I would have loved having this guy in my Command. True trooper.

Harry Webster is such an amazing person to work with. Very knowledgeable young man, kind and respectful. This guy did everything to insure me and my husband understood everything we needed to know about refinancing our home. He made this process painless. From start to finish he was there. Phone calls, text messages emails he did it all. I'm retired military so I work out a lot with my retired friends at the gym. This young fellow knew the hours I worked out and knew not to call during that time. He knew the time my son and I did homework and made sure he didn't interrupt during that time. So considerate. He make sure my husband and I understood everything about this process. He actually broke it down to a level that he never left us confused. I had to write this review because he truly earned it. I've already told ALL my friends about this young fellow. I'm retired military and I would have loved having this guy in my Command. True trooper.

Harry W is such an amazing person to work with. Very knowledgeable young man, kind and respectful. This guy did everything to insure me and my husband understood everything we needed to know about refinancing our home. He made this process painless. From start to finish he was there. Phone calls, text messages emails he did it all. I'm retired military so I work out a lot with my retired friends at the gym. This young fellow knew the hours I worked out and knew not to call during that time. He knew the time my son and I did homework and made sure he didn't interrupt during that time. So considerate. He make sure my husband and I understood everything about this process. He actually broke it down to a level that he never left us confused. I had to write this review because he truly earned it. I've already told ALL my friends about this young fellow. I'm retired military and I would have loved having this guy in my Command. True trooper.

Harry Webster is such an amazing person to work with. Very knowledgeable young man, kind and respectful. This guy did everything to insure me and my husband understood everything we needed to know about refinancing our home. He made this process painless. From start to finish he was there. Phone calls, text messages emails he did it all. I'm retired military so I work out a lot with my retired friends at the gym. This young fellow knew the hours I worked out and knew not to call during that time. He knew the time my son and I did homework and made sure he didn't interrupt during that time. So considerate. He make sure my husband and I understood everything about this process. He actually broke it down to a level that he never left us confused. I had to write this review because he truly earned it. I've already told ALL my friends about this young fellow. I'm retired military and I would have loved having this guy in my Command. True trooper.

Harry W is such an amazing person to work with. Very knowledgeable young man, kind and respectful. This guy did everything to insure me and my husband understood everything we needed to know about refinancing our home. He made this process painless. From start to finish he was there. Phone calls, text messages emails he did it all. I'm retired military so I work out a lot with my retired friends at the gym. This young fellow knew the hours I worked out and knew not to call during that time. He knew the time my son and I did homework and made sure he didn't interrupt during that time. So considerate. He make sure my husband and I understood everything about this process. He actually broke it down to a level that he never left us confused. I had to write this review because he truly earned it. I've already told ALL my friends about this young fellow. I'm retired military and I would have loved having this guy in my Command. True trooper.

Harry W is such an amazing person to work with. Very knowledgeable young man, kind and respectful. This guy did everything to insure me and my husband understood everything we needed to know about refinancing our home. He made this process painless. From start to finish he was there. Phone calls, text messages emails he did it all. I'm retired military so I work out a lot with my retired friends at the gym. This young fellow knew the hours I worked out and knew not to call during that time. He knew the time my son and I did homework and made sure he didn't interrupt during that time. So considerate. He make sure my husband and I understood everything about this process. He actually broke it down to a level that he never left us confused. I had to write this review because he truly earned it. I've already told ALL my friends about this young fellow. I'm retired military and I would have loved having this guy in my Command. True trooper.

Harry Webster is such an amazing person to work with. Very knowledgeable young man, kind and respectful. This guy did everything to insure me and my husband understood everything we needed to know about refinancing our home. He made this process painless. From start to finish he was there. Phone calls, text messages emails he did it all. I'm retired military so I work out a lot with my retired friends at the gym. This young fellow knew the hours I worked out and knew not to call during that time. He knew the time my son and I did homework and made sure he didn't interrupt during that time. So considerate. He make sure my husband and I understood everything about this process. He actually broke it down to a level that he never left us confused. I had to write this review because he truly earned it. I've already told ALL my friends about this young fellow. I'm retired military and I would have loved having this guy in my Command. True trooper.

I STARTED THE PROCESS OF A CASH OUT REFINANCE ON NOVEMBER 3RD AT THAT TIME I EXPLAINED TO *** AT PARAMOUNT THAT I NEED TO HAVE THE LOANE COMPLETED BY THE 15TH OF DECEMBER AS MY HUSBAND WAS GOING IN ON DECEMBER 18TH FOR KIDNEY CANCER SURGERY AND SHE ASSURED ME THAT IT WOULD BE DONE. IT IS NOW JANUARY 20TH AN I AM STILL WAITING FOR IT TO BE COMPLETED. BECAUSE OF THE DELAY ON THEIR PART I WAS ORIGINALLY TO GET 6,600 CASH BACK BUT BECAUSE OF THE EXTRA TIME WHICH THEN HAD EXTRA FINANCE CHARGES I AM ONLY GETTING 4000 BACK. BUT THEY DID MESS UP ON ONE OF THE DEBTORS THAT THEY PUT IN THE LOAN THAT WASN'T SUPPOSED TO BE THERE SO I GET THAT MONEY ALSO BUT THAT DOESN'T ERASE THE FACT THAT I LOST 2000 DOLLARS IN INTEREST RATES THAT SHOULD NOT HAVE BEEN NEEDED IF THEY HAD PROCESSED MY LOAN ON TIME. I STATED IN EARLY JANUARY THAT IF THE LAON WASN'T DONE AND FUNDED BY THE 26TH I WOULD BE GOING TO ANOTHER LENDER AND THEY SAID THAT WOULD BE NO PROBLEM UP UNITL TODAY WHERE I AM NOW BEING TOLD I CANT EVEN SIGN UNTILL TUESDAY THE 23RD, IT WAS SUPPOSE TO BE DONE ON THE 21ST. THEY CD WAS DONE AND I DID THE ELECTRONIC SIGN WHILE MY HUSBAND WAS IN TH EHOSPITAL AND DID NOT READ IT CAREFULLY ENOUGH WHICH IS ON ME FOR TRUSTING THEM. *** ALSO SAID THEY WERE GOING TO TAKE CARE OF THE FEE FOR THE LAON OFF AMOUNT POINTS BUT I SEE THAT HAS BEEN PUT AS A COST TO ME ON MY CLOSING DISCLOSURE. I NEVER ONCE ASKED TO PAY TO GET A LOWER RATE THAT WAS SOMETHING *** SAID THEY WERE GOING TO DO. I HAVE SPOKEN TO OTHER LENDERS AND SHOWED THEM MY PAPERWORK AND INFORMATION AND THEY SEE NO REASON WHY THIS HAS TAKEN 2 1/2 MONTHS. I HAVE HAD TO FAX PAPERWORK MANY TIMES TO THEM AS THEY SAY THEY DID NOT GET IT EVEN THOUGH I HAVE THE PAPER THAT SHOWS THE FAX WENT THROUGH. ELIZABETH HAS BEEN RUDE AND DOWN RIGHT NASTY WITH ME ON SOME OCCASIONS AND SHOULD BE TRAINED IN CUSTOMER SERVICE AS WELL AS TRAINING *** IN NOT PROMISING THINGS SHE CAN FOLLOW THROUGH WITH OR SAY SHE WILL PAY FOR SOMETHING AND THEN CHARGE THE CUSTOMER

I STARTED THE PROCESS OF A CASH OUT REFINANCE ON NOVEMBER 3RD AT THAT TIME I EXPLAINED TO *** AT PARAMOUNT THAT I NEED TO HAVE THE LOANE COMPLETED BY THE 15TH OF DECEMBER AS MY HUSBAND WAS GOING IN ON DECEMBER 18TH FOR KIDNEY CANCER SURGERY AND SHE ASSURED ME THAT IT WOULD BE DONE. IT IS NOW JANUARY 20TH AN I AM STILL WAITING FOR IT TO BE COMPLETED. BECAUSE OF THE DELAY ON THEIR PART I WAS ORIGINALLY TO GET 6,600 CASH BACK BUT BECAUSE OF THE EXTRA TIME WHICH THEN HAD EXTRA FINANCE CHARGES I AM ONLY GETTING 4000 BACK. BUT THEY DID MESS UP ON ONE OF THE DEBTORS THAT THEY PUT IN THE LOAN THAT WASN'T SUPPOSED TO BE THERE SO I GET THAT MONEY ALSO BUT THAT DOESN'T ERASE THE FACT THAT I LOST 2000 DOLLARS IN INTEREST RATES THAT SHOULD NOT HAVE BEEN NEEDED IF THEY HAD PROCESSED MY LOAN ON TIME. I STATED IN EARLY JANUARY THAT IF THE LAON WASN'T DONE AND FUNDED BY THE 26TH I WOULD BE GOING TO ANOTHER LENDER AND THEY SAID THAT WOULD BE NO PROBLEM UP UNITL TODAY WHERE I AM NOW BEING TOLD I CANT EVEN SIGN UNTILL TUESDAY THE 23RD, IT WAS SUPPOSE TO BE DONE ON THE 21ST. THEY CD WAS DONE AND I DID THE ELECTRONIC SIGN WHILE MY HUSBAND WAS IN TH EHOSPITAL AND DID NOT READ IT CAREFULLY ENOUGH WHICH IS ON ME FOR TRUSTING THEM. *** ALSO SAID THEY WERE GOING TO TAKE CARE OF THE FEE FOR THE LAON OFF AMOUNT POINTS BUT I SEE THAT HAS BEEN PUT AS A COST TO ME ON MY CLOSING DISCLOSURE. I NEVER ONCE ASKED TO PAY TO GET A LOWER RATE THAT WAS SOMETHING *** SAID THEY WERE GOING TO DO. I HAVE SPOKEN TO OTHER LENDERS AND SHOWED THEM MY PAPERWORK AND INFORMATION AND THEY SEE NO REASON WHY THIS HAS TAKEN 2 1/2 MONTHS. I HAVE HAD TO FAX PAPERWORK MANY TIMES TO THEM AS THEY SAY THEY DID NOT GET IT EVEN THOUGH I HAVE THE PAPER THAT SHOWS THE FAX WENT THROUGH. ELIZABETH HAS BEEN RUDE AND DOWN RIGHT NASTY WITH ME ON SOME OCCASIONS AND SHOULD BE TRAINED IN CUSTOMER SERVICE AS WELL AS TRAINING *** IN NOT PROMISING THINGS SHE CAN FOLLOW THROUGH WITH OR SAY SHE WILL PAY FOR SOMETHING AND THEN CHARGE THE CUSTOMER

I STARTED THE PROCESS OF A CASH OUT REFINANCE ON NOVEMBER 3RD AT THAT TIME I EXPLAINED TO *** AT PARAMOUNT THAT I NEED TO HAVE THE LOANE COMPLETED BY THE 15TH OF DECEMBER AS MY HUSBAND WAS GOING IN ON DECEMBER 18TH FOR KIDNEY CANCER SURGERY AND SHE ASSURED ME THAT IT WOULD BE DONE. IT IS NOW JANUARY 20TH AN I AM STILL WAITING FOR IT TO BE COMPLETED. BECAUSE OF THE DELAY ON THEIR PART I WAS ORIGINALLY TO GET 6,600 CASH BACK BUT BECAUSE OF THE EXTRA TIME WHICH THEN HAD EXTRA FINANCE CHARGES I AM ONLY GETTING 4000 BACK. BUT THEY DID MESS UP ON ONE OF THE DEBTORS THAT THEY PUT IN THE LOAN THAT WASN'T SUPPOSED TO BE THERE SO I GET THAT MONEY ALSO BUT THAT DOESN'T ERASE THE FACT THAT I LOST 2000 DOLLARS IN INTEREST RATES THAT SHOULD NOT HAVE BEEN NEEDED IF THEY HAD PROCESSED MY LOAN ON TIME. I STATED IN EARLY JANUARY THAT IF THE LAON WASN'T DONE AND FUNDED BY THE 26TH I WOULD BE GOING TO ANOTHER LENDER AND THEY SAID THAT WOULD BE NO PROBLEM UP UNITL TODAY WHERE I AM NOW BEING TOLD I CANT EVEN SIGN UNTILL TUESDAY THE 23RD, IT WAS SUPPOSE TO BE DONE ON THE 21ST. THEY CD WAS DONE AND I DID THE ELECTRONIC SIGN WHILE MY HUSBAND WAS IN TH EHOSPITAL AND DID NOT READ IT CAREFULLY ENOUGH WHICH IS ON ME FOR TRUSTING THEM. *** ALSO SAID THEY WERE GOING TO TAKE CARE OF THE FEE FOR THE LAON OFF AMOUNT POINTS BUT I SEE THAT HAS BEEN PUT AS A COST TO ME ON MY CLOSING DISCLOSURE. I NEVER ONCE ASKED TO PAY TO GET A LOWER RATE THAT WAS SOMETHING *** SAID THEY WERE GOING TO DO. I HAVE SPOKEN TO OTHER LENDERS AND SHOWED THEM MY PAPERWORK AND INFORMATION AND THEY SEE NO REASON WHY THIS HAS TAKEN 2 1/2 MONTHS. I HAVE HAD TO FAX PAPERWORK MANY TIMES TO THEM AS THEY SAY THEY DID NOT GET IT EVEN THOUGH I HAVE THE PAPER THAT SHOWS THE FAX WENT THROUGH. ELIZABETH HAS BEEN RUDE AND DOWN RIGHT NASTY WITH ME ON SOME OCCASIONS AND SHOULD BE TRAINED IN CUSTOMER SERVICE AS WELL AS TRAINING *** IN NOT PROMISING THINGS SHE CAN FOLLOW THROUGH WITH OR SAY SHE WILL PAY FOR SOMETHING AND THEN CHARGE THE CUSTOMER

I STARTED THE PROCESS OF A CASH OUT REFINANCE ON NOVEMBER 3RD AT THAT TIME I EXPLAINED TO *** AT PARAMOUNT THAT I NEED TO HAVE THE LOANE COMPLETED BY THE 15TH OF DECEMBER AS MY HUSBAND WAS GOING IN ON DECEMBER 18TH FOR KIDNEY CANCER SURGERY AND SHE ASSURED ME THAT IT WOULD BE DONE. IT IS NOW JANUARY 20TH AN I AM STILL WAITING FOR IT TO BE COMPLETED. BECAUSE OF THE DELAY ON THEIR PART I WAS ORIGINALLY TO GET 6,600 CASH BACK BUT BECAUSE OF THE EXTRA TIME WHICH THEN HAD EXTRA FINANCE CHARGES I AM ONLY GETTING 4000 BACK. BUT THEY DID MESS UP ON ONE OF THE DEBTORS THAT THEY PUT IN THE LOAN THAT WASN'T SUPPOSED TO BE THERE SO I GET THAT MONEY ALSO BUT THAT DOESN'T ERASE THE FACT THAT I LOST 2000 DOLLARS IN INTEREST RATES THAT SHOULD NOT HAVE BEEN NEEDED IF THEY HAD PROCESSED MY LOAN ON TIME. I STATED IN EARLY JANUARY THAT IF THE LAON WASN'T DONE AND FUNDED BY THE 26TH I WOULD BE GOING TO ANOTHER LENDER AND THEY SAID THAT WOULD BE NO PROBLEM UP UNITL TODAY WHERE I AM NOW BEING TOLD I CANT EVEN SIGN UNTILL TUESDAY THE 23RD, IT WAS SUPPOSE TO BE DONE ON THE 21ST. THEY CD WAS DONE AND I DID THE ELECTRONIC SIGN WHILE MY HUSBAND WAS IN TH EHOSPITAL AND DID NOT READ IT CAREFULLY ENOUGH WHICH IS ON ME FOR TRUSTING THEM. *** ALSO SAID THEY WERE GOING TO TAKE CARE OF THE FEE FOR THE LAON OFF AMOUNT POINTS BUT I SEE THAT HAS BEEN PUT AS A COST TO ME ON MY CLOSING DISCLOSURE. I NEVER ONCE ASKED TO PAY TO GET A LOWER RATE THAT WAS SOMETHING *** SAID THEY WERE GOING TO DO. I HAVE SPOKEN TO OTHER LENDERS AND SHOWED THEM MY PAPERWORK AND INFORMATION AND THEY SEE NO REASON WHY THIS HAS TAKEN 2 1/2 MONTHS. I HAVE HAD TO FAX PAPERWORK MANY TIMES TO THEM AS THEY SAY THEY DID NOT GET IT EVEN THOUGH I HAVE THE PAPER THAT SHOWS THE FAX WENT THROUGH. ELIZABETH HAS BEEN RUDE AND DOWN RIGHT NASTY WITH ME ON SOME OCCASIONS AND SHOULD BE TRAINED IN CUSTOMER SERVICE AS WELL AS TRAINING *** IN NOT PROMISING THINGS SHE CAN FOLLOW THROUGH WITH OR SAY SHE WILL PAY FOR SOMETHING AND THEN CHARGE THE CUSTOMER

Nathan and his staff did a fabulous job with our re-finance. They were thorough and easy to work with, the process was very painless and went very smooth. Answered all our questions promptly and made the process go very well. I would absolutely recommend Nathan and his staff, If we decide to re-finance again , they are my first call. Thank you again Nathan and your staff.

Nathan and his staff did a fabulous job with our re-finance. They were thorough and easy to work with, the process was very painless and went very smooth. Answered all our questions promptly and made the process go very well. I would absolutely recommend Nathan and his staff, If we decide to re-finance again , they are my first call. Thank you again Nathan and your staff.

Nathan and his staff did a fabulous job with our re-finance. They were thorough and easy to work with, the process was very painless and went very smooth. Answered all our questions promptly and made the process go very well. I would absolutely recommend Nathan and his staff, If we decide to re-finance again , they are my first call. Thank you again Nathan and your staff.