LivingSocial Reviews (643)
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I had gone through Living Social to purchase a hotel room voucher. I booked the room for the night of March 12th. We called several times to inform them we would be arriving in the early morning hours of the 13th. We arrived and they couldn't find our room. We waited while they tried to find one and couldn't. They then offered us two rooms instead of a two bedroom room. We said that would be fine. They couldn't find two rooms either. After a half hour of them trying to find a room for us we left and went elsewhere. I would like my $150.50 refunded since we never even stayed at this hotel and had to pay more for a different one.
Revdex.com:
I am writing to let you know that the company has refunded my money. Thank you for all your help.
Sincerely
Revdex.com:
I am writing to let you know that the company has refunded my money. Thank you for all your help.
Sincerely
Subcontractor refused to perform the service. Living social refused to deliver refund
Hello ***
Thank you for reaching out to us through the Revdex.com. I have reviewed your most recent comment and all internal LivingSocial correspondence. I responded to you a moment ago via email from LivingSocial.com.
Regarding your complaint: I apologize for any inconvenience here. In this situation we'd be happy to refund your purchase. I've gone ahead and issued a full refund to your original form of payment and removed this Voucher from your account. You'll receive a separate automated email message to confirm this as well. Please note that while we issue all refunds immediately, it may take your financial institution a few days to post the credit to your statement.
I’ve provided more specific instructions in my direct email to you. If you have any additional questions, please reply to me there.
Thank you for your understanding.
Regards,
*** ManagerLivingSocial Customer Support
I purchased a travel voucher Feb 21, 2019 through ***. I tried to cancel and was informed that someone would contact me within 24hr-72 hours. Policy states cancellation within 3 days, but was not able to get assistance over the weekend. I contact via email and Living Social Number through *** on Monday, Feb 25, given same information and was informed someone would get back to me in 24-72 hours. I have called/emailed through personal email and LivingSocial email and no one has got in touch with me. Only when I was locked out of my account and they only addressed my account, not my refund. I have not redeemed voucher that ended March 1, and still no one has contacted me regarding refund. I have done everything that I was supposed to do. Want refund of $2146 9- or 13-Day Morocco or Spain and Morocco Guided Tour with Hotels and Air from *** Travels was voucher I purchased. The one person that did not to assist asked for *** information in Feb 28, 2019 via my personal email and still no results. I even contacted *** regarding canceling first, but they stated I have to go through Living Social.
Thank you for your assistance; the issue has been resolved by Living Social and I have received full refund to my *** Credit.
To whom it may concern:
I reached out to Living Social for a product I bought online through their service and was never delivered. My credit card was charged but the product was never received. When reaching out to them to see where the product is, they advised that "because this order was placed some time ago, we're no longer able to issue a refund or resolve this issue otherwise." They did not even give me a company name/contact to follow up with or any type of resolution to my issue. This is a poor way to treat customers. So basically I'm out of the money paid for the product and still have no product or resolution. I will no longer do business with Living Social. Buyer Beware!
Hello Cindy,Thank you for reaching out to us through the Revdex.com. I have reviewed your most recent comment and all internal LivingSocial correspondence. I responded to you a moment ago via email from LivingSocial.com.Regarding your complaint: I'm so sorry for the delay you've experienced with your delivery. Unfortunately, after reviewing your tracking number - it appears your order was shipped on 11/26/18 but has not received any updates since 11/30/18. Sadly, I don't have access to any additional shipping details for your order.I apologize for any inconvenience here. In this situation we'd be happy to refund your purchase. I've gone ahead and issued a full refund to your original form of payment and removed this purchase from your account. You'll receive a separate automated email message to confirm this as well. Please note that while we issue all refunds immediately, it may take your financial institution a few days to post the credit to your statement.Thank you for your understandingRegards,Ryan M.ManagerLivingSocial Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely,
Cindy
Merchant sold vouchers to the *** Institute's New York Defensive Driving Course. I purchased one of these vouchers on 13 July 2015 using a combination of LivingSocial bucks (merchant credit for the refund of a different purchase) and cash. The promotional value of the $51 certificate expired on 11 October 2015; however, the paid value has an expiry of 13 July 2020. I tried to redeem the certificate on the NTSI website, but it came up expired. I contacted NTSI on 21 February 2019 to see if they would manually process it, but they said the voucher expired on 31 January 2016. I contacted LivingSocial the same day to get my money back, but they told me to pound sand. I can furnish proof that shows the paid value of the aforesaid certificate expires on 13 July 2020.
Hello ***Thank you for reaching out to us through the Revdex.com. I have reviewed your most recent comment and all internal LivingSocial correspondence. I responded to you a moment ago via email from LivingSocial.com.Regarding your complaint: I’m sorry for the trouble. Although your voucher is non-refundable because it’s expired, I’ve gone ahead and issued $30.00 in Deal Bucks to your account to make up for the experience.This credit is available in your account immediately and expires 180 days after being issued. Any credit you have will automatically apply to your next purchase, and the Deal Bucks expiring soonest are always applied first. If you sign into your account at http://www.livingsocial.com/mystuff, your Deal Bucks balance is displayed in the top right.In the future, if you encounter any issues using one of your LivingSocial purchases, please let us know as soon as possible. Furthermore, I wanted to provide additional clarification on Living Social's refund policy and hopefully further explain the previous denial for a refund on your expired vouchers. Living Social's policy has not changed. We are only able to issue a refund or any type of Deal Bucks credit within the first 3 days of purchase, unless the Fine Print states otherwise or the business has closed. Once we are outside that time frame, the vouchers are considered final sale. Once a voucher is expired, businesses will accept your expired voucher for the price you paid in accordance with our terms of service.If you have any additional questions regarding our policy, you can find more information by heading to our website and viewing the links that I've provided below:Deal Guarantee (https://www.livingsocial.com/legal/gooddealguarantee)While the vouchers have long stated that the amount paid never expires, the obligation to honor the amount paid is completely, 100% the merchant's obligation. As stated in the Fine Print, "The Merchant is responsible for permitting you to redeem the Voucher for at least the amount paid, even after the promotional value has expired." The voucher is issued by the merchant and it is their obligation to honor it and all of the requirements that come along with it. The merchant receives 100% of the customer funds paid for the voucher and the amounts that Living Social receives are for our services of marketing and promoting the merchant's business, the deal and distributing their vouchers.The "amount paid never expires" means the amount paid still has not expired with the merchant. This scenario would be no different if you had a gift card for a merchant that went out of business. If the gift card was bought from a 3rd party retailer, such as a drug store, and did not use it before the merchant went out of business, you would not be able to go to back to the drug store for a refund or ask that drug store to honor the gift card now that the merchant is closed.I hope that helps to clarify things, however, I know this is not the outcome you had hoped for. We do our best to ensure you're totally satisfied when visiting a merchant's restaurant, and I'm sorry we've let you down in this case. I'll be sure to take your valuable feedback and pass it along to our internal teams, as we are always evaluating our policies and procedures to provide a seamless customer experience.I apologize again for any difficulty. Thank you for your understanding.Regards,***ManagerLivingSocial Customer Support
Complaint: ***
I am rejecting this response because: As previously stated, I contacted the merchant and they claimed that the voucher expired on 31 January 2016 even though the voucher specifically stated 13 July 2020. I won’t accept anything less than a $30 cash refund because I cannot compel the merchant to honour your certificate. Only LivingSocial can do this. If they have someone breached their terms with you, then you should take it up with them and not make it my problem. I have filed a chargeback request with my bank, and I will get my money back one way or the other. After that, count me out as a customer. I would never do business again with a company who doesn’t stand by its own terms and conditions.
Sincerely
Hello ***Thank you for reaching out to us through the Revdex.com. I have reviewed your most recent comment and all internal Groupon correspondence, including your thread with my colleague *** in ticket ***In ticket ***, it was stated:"Hello ***Thank you for reaching out to us through the Revdex.com. I have reviewed your most recent comment and all internal LivingSocial correspondence. I responded to you a moment ago via email from LivingSocial.com.Regarding your complaint: I’m sorry for the trouble. Although your voucher is non-refundable because it’s expired, I’ve gone ahead and issued $30.00 in Deal Bucks to your account to make up for the experience.This credit is available in your account immediately and expires 180 days after being issued. Any credit you have will automatically apply to your next purchase, and the Deal Bucks expiring soonest are always applied first. If you sign into your account at http://www.livingsocial.com/mystuff, your Deal Bucks balance is displayed in the top right.In the future, if you encounter any issues using one of your LivingSocial purchases, please let us know as soon as possible. Furthermore, I wanted to provide additional clarification on Living Social's refund policy and hopefully further explain the previous denial for a refund on your expired vouchers. Living Social's policy has not changed. We are only able to issue a refund or any type of Deal Bucks credit within the first 3 days of purchase, unless the Fine Print states otherwise or the business has closed. Once we are outside that time frame, the vouchers are considered final sale. Once a voucher is expired, businesses will accept your expired voucher for the price you paid in accordance with our terms of service.If you have any additional questions regarding our policy, you can find more information by heading to our website and viewing the links that I've provided below:Deal Guarantee (https://www.livingsocial.com/legal/gooddealguarantee)While the vouchers have long stated that the amount paid never expires, the obligation to honor the amount paid is completely, 100% the merchant's obligation. As stated in the Fine Print, "The Merchant is responsible for permitting you to redeem the Voucher for at least the amount paid, even after the promotional value has expired." The voucher is issued by the merchant and it is their obligation to honor it and all of the requirements that come along with it. The merchant receives 100% of the customer funds paid for the voucher and the amounts that Living Social receives are for our services of marketing and promoting the merchant's business, the deal and distributing their vouchers.The "amount paid never expires" means the amount paid still has not expired with the merchant. This scenario would be no different if you had a gift card for a merchant that went out of business. If the gift card was bought from a 3rd party retailer, such as a drug store, and did not use it before the merchant went out of business, you would not be able to go to back to the drug store for a refund or ask that drug store to honor the gift card now that the merchant is closed.I hope that helps to clarify things, however, I know this is not the outcome you had hoped for. We do our best to ensure you're totally satisfied when visiting a merchant's restaurant, and I'm sorry we've let you down in this case. I'll be sure to take your valuable feedback and pass it along to our internal teams, as we are always evaluating our policies and procedures to provide a seamless customer experience.I apologize again for any difficulty. Thank you for your understanding.Regards,***ManagerLivingSocial Customer Support"Regarding your rejection: After reviewing your purchase, we had confirmed that this purchase is no longer refundable per our Terms of Service as previously communicated.However, as we understand that this was an inconvenience, we have issued credit in Deal Bucks to your account in the amount you had originally paid. This exception was made as a sign of good faith that we don't ever want our customers to have a negative experience. Groupon Bucks apply automatically to any future purchases until the amount is completely spent, and the value doesn't expire for 180 days.Again, I'm sorry we were unable to provide you with the outcome of a refund in this matter. If you have any other questions, please reply to me, and I'll be happy to answer them. However, at this point, this request is considered resolved.Thank you for your understanding.
Regards,
***Manager Groupon Customer Support
Complaint: ***
I am rejecting this response because: It’s not resolved until I say it is resolved. The voucher says the paid value expires 13 July 2020. It doesn’t say anything that you’ve stated. As such, unless you guys went bankrupt, you are duty-bound to contact the merchant and force them to accept it OR issue me a full, cash refund for $30.
Best
I ordered a product (a *** phone charger) from LivingSocial on January 28, 2019. When I did not receive the item a week later, I began contacting the company by email and by chat. I was told to contact the supplier, *** Security, which I also did and never heard back from. As of this date, February 17, 2019, I have not received the item nor a refund, though I have contacted the company at least ten times.
Hello ***
Thank you for reaching out to us through the Revdex.com. I have reviewed your most recent comment and all internal LivingSocial correspondence. I responded to you a moment ago via email from LivingSocial.com.
Regarding your complaint about UrbanX Galaxy Note s4 6 7 Edge Adaptive Fast Charger. We are showing that the item has been delivered. Unfortunately, when there is an issue with a purchase with a Groupon Stores Merchant you do have to reach out directly, which you refused to do.
I’ve provided more specific instructions in my direct email to you. Along with directions.
If you have any additional questions, please reply to me there.
Thank you for your understanding.
Regards,
***ManagerLivingSocial Customer Support
Complaint: ***
I am rejecting this response because:
I have reached out to both LivingSocial and *** Security, the supplier, and neither will assist with either a refund or will resend the product. As of today, 2/22/2019, I have not received the product nor a refund. I have reached out via email to both LivingSocial and *** Security at least ten times and neither will assist.
Sincerely
Hello ***
Thank you for reaching out to us through the Revdex.com. I have reviewed your most recent comment and all internal Groupon correspondence, including your thread with my colleague *** in ticket ***.
In ticket ***, it was stated:
"Hello ***
Thank you for reaching out to us through the Revdex.com. I have reviewed your most recent comment and all internal LivingSocial correspondence.
Regarding your complaint about UrbanX Galaxy Note s4 6 7 Edge Adaptive Fast Charger. We are showing that the item has been delivered. Unfortunately, when there is an issue with a purchase with a Groupon Stores Merchant you do have to reach out directly.
We are showing the item delivered if you are unhappy with your purchase, please reach out to the Stores Merchant.
Since this deal is fulfilled by a third-party merchant, they'll be able to help you resolve this situation more quickly. In order to contact the merchant:
• Head to www.groupon.com/support and sign in to your account.• Select your order.• Search for your issue.• Select a help topic and select "Still need help? Contact us" at the bottom. • Follow the onscreen instructions to email the merchant.
We ask that you give the merchant 72 hours to respond to your request. If you have any trouble getting in touch with them, please let us know.
If you have any additional questions, please reply to me there.
Thank you for your understanding.
Regards,
*** SManagerLivingSocial Customer Support"
Additionally on ticket #***, you worked with a member of our Goods team, *** who advised:
"Hi ***
I spoke to the merchant and unfortunately the merchant has denied a refund or further assistance. According to your tracking number, ***, your package was delivered on February 1, 2019 at 10:42 am. The shipping address for your order is:
***
***
***
***
***
***
Unfortunately, since this information reflects that it's been delivered, we're also unable to further assist, as we've already made an exception of this nature previously. If you have any questions or need more help with this, please let me know.
Regards,
***Groupon Stores Support"
Regarding your rejection: Unfortunately, it appears your order has already been delivered to the address provided with your purchase and we have already reached out to the merchant on your behalf for further assistance since they are the one who is solely responsible to purchasers for the fulfillment, delivery, care, quality, and pricing information of the advertised goods and services. I recommend directly reaching out to someone at that location to inquire about the delivery, if possible. Otherwise, the shipping carrier, in this case *** may be able to provide more details about the delivery if you contact them. You can also file a claim with *** as well.
I want to assure you that we will always do everything in our power to help our customers redeem their Groupons, and customer satisfaction continues to be a top priority. While I understand that you are not satisfied with the previous replies you've received, we have done our best to assist you and have provided you with the best solution available in this circumstance. I am happy to answer any questions you may have regarding other purchases. However, I am not able to assist any further with your particular request and we consider this issue resolved.
Thank you for your understanding.
Regards,
***Manager Groupon Customer Support
Complaint: ***
I am rejecting this response because:
I have contacted both LivingSocial, the product distributor, and the product supplier, Pogo Security each five times. Neither has provided any assistance. As of this date, 2/25/2019, I have not received the product, nor a refund. This is fraud. I need a refund immediately, as I have already completed all the contact steps for both companies, and this issue has not been resolved.
Sincerely
Hello ***Thank you for reaching out to us through the Revdex.com. I have reviewed your most recent comment and all internal LivingSocial correspondence, including your thread with my colleague Maggie in ticket #***.In ticket #*** it was stated:"Unfortunately, it appears your order has already been delivered to the address provided with your purchase and we have already reached out to the merchant on your behalf for further assistance since they are the one who is solely responsible to purchasers for the fulfillment, delivery, care, quality, and pricing information of the advertised goods and services. I recommend directly reaching out to someone at that location to inquire about the delivery, if possible. Otherwise, the shipping carrier, in this case ***, may be able to provide more details about the delivery if you contact them. You can also file a claim with *** as well.I want to assure you that we will always do everything in our power to help our customers redeem their Groupons, and customer satisfaction continues to be a top priority. While I understand that you are not satisfied with the previous replies you've received, we have done our best to assist you and have provided you with the best solution available in this circumstance. I am happy to answer any questions you may have regarding other purchases. However, I am not able to assist any further with your particular request and we consider this issue resolved.Thank you for your understanding.Regards,***Manager Groupon Customer Support"Regarding your rejection: I'm sorry to hear that *** was unable to locate your LivingSocial Shop shipment. This definitely isn't the experience we want you to have when shopping with us. With that in mind, I want to make this right for you. Just as a one-time exception, I've canceled this order and issued a full refund of $10.95 in Deal Bucks to your account.This credit will be available for you to use shortly, and you'll receive an email as soon as it has processed. While we are happy to make this exception for you today, please know that we will not be able to honor a similar exception in the future.Any Deal Bucks you have will apply to a purchase automatically. You can see your balance in the top right corner of the page when signed into your account at http://www.livingsocial.com/mystuff.Please let me know if there's anything else I can help you with.Regard,***ManagerLivingSocial Customer Support
I paid for a service advertised by Living Social/Groupon for a *** canvas creation deal. I tried to have this done for a Christmas present and somehow I could not get the picture to load properly. I tried contacting *** several times, then I tried to contact Living Social with no results. Not even an email. I only have $10.00 in all this but this company has been taking money from people I have proof of this they tried to take money from my account for something I did not order. So Living Social Needs to be investigated. They are scamming consumers.
Hi Patricia,Thank you for reaching out to us through the Revdex.com. I have reviewed your most recent comment and all internal Groupon correspondence. I apologize for any frustration, and for all the back and forth regarding your purchase for "Three Personalized 10x10" Custom Canvas Prints at ***."I am truly sorry to hear about the experience you had redeeming this Voucher. We're always working to make sure every deal is unique, fun, and a great value. I sincerely apologize that we haven't delivered in this case.To help make up for the trouble, I just issued you a full refund and removed this Voucher from your account. Please allow up to 10 business days for this to be reflected on your statement.I hope this helps to right the situation. We love having you as a customer and want you to continue to love using LivingSocial. Your feedback is appreciated and will help us to determine the types of deals we run in the future. We also address these kinds of issues with the business directly to ensure they don't happen again.Thank you again for reaching out to us. Please let me know if there is anything else I can do for you.
Regards,
Joshua GSupervisorLivingSocial Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely,
Patricia
Hi ***Thank you for reachin out to us through the Revdex.comI have reviewed your most recent comment and all internal LivingSocial correspondence.With regards to your complaint about your All-Inclusive *** Resort voucher, this is not the kind of exprerience that we want you to
receive with any deal on LivingSocialWe appreciate you raising this concern to our attention.We contacted the business concerned and raised your issueWe were informed by the establishment that they already spoke with the managers at all of their locations and no one has any record under your name contacting them nor any record of turning down paid value of voucher from LivingSocial.With your refund request, we are unable to process this request since this voucher is non-refundable, however we would like to assure you that you can still use the paid value of the voucher and we have endorsed your concern accordingly.If there is anything else we can help you with, you can reply to the email we sent a moment ago from ***@livingsocial.comRegards,*** **ManagerLivingSocial Customer Support
Hello ***Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal LivingSocial correspondenceI responded to you a moment ago via email from ***@livingsocial.com.Regarding your complaint: Sorry that you have had so much
trouble with this voucher and that you were never able to redeem your LivingSocial dealSince this business is closed I have issued a refund in full to Deal Bucks which are available on your account immediatelyThese Deal Bucks will automatically apply at checkoutYou should have received a confirmation email detailing this refund.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards,*** *ManagerLivingSocial Customer Support
Hi ***Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal LivingSocial correspondenceWe appreciate you responding to our email at ***@livingsocial.com and providing the necessary information needed.I am sorry that we weren't able to immediately get back to you regarding your complaintRegarding your questions about the Self-Service Trayou mentioned that you won't be able to use your deal bucks within hoursI would like to clarify that after hours the credit will be reinstated in the same voucher if it was not used after initiating the Trade-inBut no worries, you still have the option to initiate the Traagain or you have the option to use the partial amount of the credit issued and the left over balance will be non-expiring deal bucks available for your next LivingSocial purchase.With regards to the amount of credit that will be issued; once you process the Trafor all three vouchers, you will receive a total amount of deal bucks credit of $94.85.Here's the specific details per voucher until when you can initiate the Trade-In: * voucher number ***: self-service trade in available until 11/05/* voucher number ***: Self-service trade in available until 11/13/However, I've noticed that this voucher number *** self-service trawas available until 10/16/2017, since it's already past the self-service option, just reply to the email we sent a moment ago from ***@livingsocial.com and we can initiate the trafor you.Thank you for understanding.*** **ManagerLivingSocial Customer ***
Hello ***,Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal LivingSocial correspondenceI responded to you a moment ago via email from ***@livingsocial.com.Regarding your complaint: Please have the purchaser of
the voucher contact us.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards,*** *ManagerLivingSocial Customer Support
Hi Sharmia, Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal LivingSocial correspondenceI responded to you a moment ago via email from [email protected] your complaint with the Allergy Test voucher, we
appreciate you raising this concern to our attention that results differ from the recent blood test you hadWe didn't mean this to cause you confusion,Please be advised that we put most of the pertinent information in the Fine Print section, and we also include other resources. As stated in the Fine Print of this deal: "The test does not measure type IgE allergies.”Results may have differed since an immunoglobulin test measures the level of certain immunoglobulins, or antibodies, in the blood compared to the test you had which uses hair as a sampleI hope that we are able to clarify your concernRegarding to you desired settlement, we apologize but any redeemed voucher is not eligible for refundFor any local deals, please be advised that Merchant’s are solely responsible to purchasers for the care and quality of the advertised goods and servicesWe definitely appreciate your time and feedback for this would help us improve our services.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, Daniel B.ManagerGroupon Customer Support
Hi ***Thank you for reaching out to us through the Revdex.comWe have reviewed your most recent comment and all internal LivingSocial correspondence.We appreciate you responding to our previous email and providing the necessary information needed for us to address your concernWe apologize for all the back and forth and we didn't mean this to cause you more inconvenienceWe are pleased to tell you that you can now proceed in purchasing on LivingSocial and your deal bucks credit will automatically apply on the purchase that you will be makingIt should be completed accordingly without any further issues. Thank you for your kind understanding and if you have further question you can reply to this email. Regards,*** **ManagerLivingSocial Customer Support
Hi ***Thank you for reaching out to us through the Revdex.comWe appreciate you bringing this issue to our attentionI have reviewed your most recent comment and all internal Living Social correspondence.With regards to your concern with California Academy of Sciences vouchers, this
is not the kind of experience that we want you to receive with any deal on LivingSocialWe apologize for all the frustration, and for all the back and forthFor your refund request, we have a 3-day cancellation refund policy from the date of purchase for all Local deals, however when we reviewed all vouchers with California Academy of Sciences, we noticed that we can process a trade-inYou can exchange the voucher for an equal value of Deal BucksThe Deal Bucks you receive from this Trade In are eligible toward the purchase of any Local deal on LivingSocial.If you would like to take advantage of this option please reply to the email we sent a moment ago from [email protected] for us to assist you further.Regards,*** **ManagerLivingSocial Customer Support
Hello ***Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal LivingSocial correspondenceI responded to you a moment ago via email from ***@livingsocial.com.Regarding your complaint: It is not Living Social's policy
to refund expired vouchers.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards,*** *ManagerLivingSocial Customer Support
Hello ***Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal LivingSocial correspondenceI responded to you a moment ago via email from ***@livingsocial.com.Regarding your complaint: I'm really sorry for the trouble and
I appreciate your understandingI've just issued a $refund in Deal Bucks to your accountThis credit will be available for you to use shortly, and you'll receive an email as soon as it has processed.Any Deal Bucks you have will apply to a purchase automaticallyYou can see your balance in the top right corner of the page when signed into your account at www.livingsocial.com/mystuff.Thanks so much for using LivingSocial and please let me know if I can do anything else for you.Regards,*** *SupervisorLivingSocial Customer Support
Hi *** Thank you for reaching out to us through the Revdex.comWe appreciate you bringing this issue to our attentionWe have reviewed your most recent comment and all internal LivingSocial correspondence.We apologize for all the back and forth and we didn't mean this to cause you more inconvenienceWe recognize that you would prefer the $be credited to your credit cardUnfortunately, we are unable to credit the amount of the discount to a credit cardSince the promo code did not apply during the time of purchase and we aren't able to retroactively apply a discount to a purchase that already processed, we can only issue a deal bucks credit on your account and this can be applied to any deal in LivingSocial for you to save on your next purchase. We truly appreciate your understanding and if you have further question you can reply to this email.Regards,*** **ManagerLivingSocial Customer Support
Hi ***Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Living Social correspondence.With regards to your complaint about your Inside *** Salon voucher, this is not the kind of experience that we want you to
receive with any deal on LivingSocialWe apologize for any trouble.It appears that this issue is resolved as we have processed a refund back you to your credit card ending number *** with an amount of $Please be advised that the full refund was processed on September 5, and will reflect on your credit card statement as a credit within business days.If you have further question you can reply to the email we sent a moment ago from ***@livingsocial.com Thank you for understanding.*** **ManagerLivingSocial Customer Support
Hello ***Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal LivingSocial correspondenceI responded to you a moment ago via email from ***@livingsocial.com.Regarding your complaint: I’ve reviewed your request for a
refund, but unfortunately, this Groupon is non-refundablePlease be aware that due to our return policy, we can only offer refunds within three days of purchase for Local deals.However, as a courtesy I have extended the option for you to Trade In your voucherIf you’re not able to use your Groupon, you can Trade In for another deal! Here's how:Head to My Groupons on the mobile app or websiteDon't have the mobile app? Download it here.Select your dealSelect Trade In NowFollow the instructions to Trade In your voucher for a new dealTake your time finding the right deal!You can start or restart the Trade In process up until days after this voucher expires.If the deal you find is less than the amount you originally paid, we'll leave the difference in Groupon Bucks to apply to a future purchaseThank you for your understanding.Regards,*** *SupervisorManagerLivingSocial Customer Support
Hi ***,Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Living Social correspondence.Regarding about your complaint with your LivingSocial voucher and refund request.We apologize for any frustration, and for all the
back and forthI've checked your account and the deal that you're referring to was confirmed that the merchant cancelled the event ( Ticket to *** Wine & Festival )I've gone ahead and process the refund back to your Credit CardIt may take your bank’s posting time frame or within 7-business days for this credit to reflect on your credit card statement.Refunded:$USDCredit Card: ***Date:07/28/07:06PMStatus: SucceededWe apologize for all the inconvenience and if you still need help please reply on this email.Thank you for understanding.Regards,*** *.Manager Living Social Customer Support