Jupiter Support Reviews (1048)
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Jupiter Support Rating
Address: 7150 E. Camelback Road #444, Scottsdale, Arizona, United States, 85251-1257
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very efficient and professional .I would recommend this company. So far I am r satisfied.
I am very satisfied with this company and grateful to have them.
I contacted Jupiter Support for help getting access to an old gmail account set up over a year ago and not used. Instead of solving that problem, the representative started showing me a bunch of supposedly corrupted, virus-infected files. He then took control over my computer and "supposedly" fixed the issues, to the tune of $279.95. Being the it I am, I fell for his scam. He did end up getting me access to a new gmail account to replace the old one.
I had Norton virus protection already, so I contacted them for a refund of my account charges. Alas, the Norton rep helped me realize Jupiter Support had scammed me. There were no viruses; the "corrupted, virus-infected" files the JS rep showed me were common files generated by my system in operational mode, and so there was no virus infection.
I think Jupiter Support used deceptive tactics to convince me that my computer was infected with viruses. The rep made derogatory comments about Norton protection and claimed he would get a Microsoft engineer to help him clear them up. My Norton rep says that Microsoft will help clear viruses for free, so the scammer made it sound like he was really helping me out, while he was helping himself to my wallet.
I consider this to be an illegitimate business out to bilk unsuspecting customers out of exorbitant fees.
This service was very efficient and greatly appreciated. The technicians were friendly and helpful and I thank you all!
very pleased with the service supplied by Jupiter Support.
Excellent and quick service! Thanks so much.
Jupiter Support really helps with my computer issues. They even helped with my printer issues. Totally polite and helpful!
everything was fine
I am very please with the service that you doe for I am satisfied Thank You very much.
Sincerely
Mr..V[redacted]
I am very happy to say that this company has fixed my computer several times already for me. They do a good jog. Will recommend to anyone. Ross W[redacted]
Very Pleased!!!
Very Happy with the personnel who helped me with my computer problems and will recommend them (you) to friends and relatives. I will call when I get home to have my home computer checked.
Thanks
My conference with Mr. H[redacted] in correcting my problems with my computer was done in a timely fashion and his attendance to my questions were answered promptly.
I am very satisified with the work they did on my computer, And satisified with everything. They were all very nice. Thank you very much.
Good Service. Don't like the idea that they always find something wrong and have to charge me more money.
I've used the Jupiter Support Service for several years. I am completely satisfied and would recommend them completely. They are available 24/7, they've handled every problem promptly and completely, the people who work there are professional. Again I highly recommend this service.
Iam very satisfied with the techs that have helped me out on the pc.They have been very nice.
Rex was very helpful. I appreciate all he did If I have any other problems I will call the toll free no.
Thank you for resolving my problem.
Please do not publish my name anywhere.
I am pleased with the way Jupiter handle my situation with my computer. Please to know that they will be there to handle any problems that I should have.