JPMorgan Chase Credit Card Reviews (4971)
View Photos
JPMorgan Chase Credit Card Rating
Description: BANKS, CREDIT CARDS & PLANS
Address: P.O. Box 15018, Wilmington, Delaware, United States, 19850
Phone: |
Show more...
|
Web: |
|
Add contact information for JPMorgan Chase Credit Card
Add new contacts
ADVERTISEMENT
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards,
*** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards, *** ***
Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on February 25, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
roblem:
I have attempted to contact the company for about a month in regards to a disputeI have used their secure message center like it is supposed to be usedHowever, every message that I send is responded back with the SAME EXACT response as the one before and they do not answer any of the questionsTranslate
Desired Resolution / Outcome
Desired Resolution:
Finish the Job
select
Desired Outcome:
Please address the questions
Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on February 16, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you
This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 12, They should receive our correspondence within to business days In order to protect consumer
privacy, they have been advised they may share the response directly with youTell us why here
Tell us why here...This e-mail is to acknowledge receipt ofyour correspondenceChase takes consumer feedback very seriouslyWe havefully reviewed this matter and responded to the consumer on September 01, 2015.They should receive our correspondence within to business
days Inorder to protect consumer privacy, they have been advised they may share theresponse directly with you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. The administrator from Chase gave the same uninformed robotic response that I have been given all along, and he obviously didn't care to find a reasonable solution to this problem, nor does anyone at ChaseThe response is that I am not eligible for this benefit because the terms and conditions say that items advertised as a "limited quantity sale," are not eligible for benefit However, the ad that I had sent in says "low stock" and does not indicated the sale is limited to a certain quantity, or the amount of the item in stock Low stock and a limited quantity sale (black friday anyone?) are simply not the same thing but everyone at Chase seems to think that twisting words in contracts is an acceptable business practice to make it so Chase continues to hold that a limited quantity sale and a low stock item are the same thing, even though the contract does not use the words "low stock" nor do they define that an item being in low stock is not eligible for the benefit Chase has chosen to continue to avoid legal obligation and leave the smaller individual to bear the consequences, even though this is a violation of the contract that I have with them I wonder how many other people Chase is taking money from because they choose not to uphold their contractual obligations The response I got from Chase is an even larger indicator that the company cannot be trusted to keep their promises, but instead they will twist their words, and your words, to boost their profits in an unethical way At least Chase is lucky that the common man has no way to combat such unethical practices without assuming major risks
Having suffered an unfair loss with no recompense,
Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on December 15, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you
We responded to our customer’s concerns in our letter dated November 10, To protect our customer’s privacy, we are not providing you with a copy of our letterOur customer may use their discretion in sharing our response directly with you
We responded to the customer’s concerns in our letter dated October 3, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The letter that I received from Chase regarding this account did not include any information as required by the FCRA During the time of 2006-2009, I was a victim of identity theft As of today, I am still receiving information of my identity being compromised *** *** of Chase bank, did not address any accounting history, signed credit card statements, etc I have disputed this particular account several times with the three national credit bureaus as well If this account is not deleted, I will escalate my complaint further against JP Morgan Chase
This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on August 18, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you
Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 29, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you
Revdex.com:
I have reviewed the response made by the business in reference to my complaint and find that this resolution is satisfactory to me.
Regards,
Complaint ID:
This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on August 4, They should receive our correspondence within to business days. In order to protect consumer
privacy, they have been advised they may share the response directly with you
Horrible! !Scam!!...they offer interest for months and balance transfer fee fir the first days but put you through so many hoops its nearly impossible to take advantage of it!! I have very good credit and allowed them to do a hard inquiry to get approved and they are impossible to do business withI will cut up the card and not use it...my credit union APR is unmatched...good riddence
Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 8, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you
Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Chase credit card services informed me that they could not restore my reward points, since I did not contact them soon enough after my account was closed. Chase did not acknowledge or address my concern that I did not receive their only letter informing me of my account's upcoming closure. Prior to my account's cancellation, Chase did not attempt to contact me via any other means (e.g., text, phone call, email) to notify me of my account's auto-closure. In addition, Chase did not agree to review and fix their inadequate communication process for account closures with additional forms of customer notification (e.g., text, phone call, email, 2nd letter). Since I had another Chase credit card at the time of the account closure, I cannot understand why Chase did not just rollover my reward points to my other Chase credit card, since they both share the same Ultimate Rewards program. Furthermore, Chase's current policy for forfeiting customer reward points upon account closure appears underhanded and unreasonable. Since each reward point has an assigned cash value, Chase should just "cash out" the reward points for auto-closed accounts.
Regards,
*** **
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Chase made no effort to resolve the problem or even acknowledge there is a problem. The person who called was rude and arrogant. He just repeated the company line that everything they do is acceptable and reasonable. It is not
Regards,
*** ***