JPMorgan Chase Credit Card Reviews (4971)
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JPMorgan Chase Credit Card Rating
Description: BANKS, CREDIT CARDS & PLANS
Address: P.O. Box 15018, Wilmington, Delaware, United States, 19850
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This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 18, They should receive our correspondence within to business days In order to protect consumer
privacy, they have been advised they may share the response directly with you
This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on August 19, They should receive our correspondence within to business days In
order to protect consumer privacy, they have been advised they may share the response directly with you
Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on December 31, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you
Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on August 12, They should receive our correspondence within to business days In order to
protect consumer privacy, they have been advised they may share the response directly with you
Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on September 20, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you
This e-mail is to acknowledge receipt ofyour correspondenceChase takes consumer feedback very seriouslyWe havefully reviewed this matter and responded to the consumer on October 14, 2015.They should receive our correspondence within to business days Inorder to protect consumer
privacy, they have been advised they may share theresponse directly with youTell us why here
We responded to our customer’s concerns during our conversation on September 12, To protect our customer’s privacy, we are not providing you with any details of our conversationOur customer may use their discretion in sharing our response directly with you
This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on September 2, They should receive our correspondence within to business days In order to protect consumer
privacy, they have been advised they may share the response directly with you
Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 7, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
They have failed to handle any of the disputes properly
Regards,
*** ***
We responded to the customer’s concerns in our letter dated September 18, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you
We responded to our customer’s concerns in our letter dated September 22, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you
This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 22, They should receive our correspondence within to business days In order to protect consumer
privacy, they have been advised they may share the response directly with you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
My fraudulent balance has not been removed.Regards,
Tell us why here...This e-mail is to acknowledge receipt ofyour correspondenceChase takes consumer feedback very seriouslyWe havefully reviewed this matter and responded to the consumer on September 1, Theyshould receive our correspondence within to business days In orderto
protect consumer privacy, they have been advised they may share the responsedirectly with you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
It's really funny that chase responded to the Revdex.com:''This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to theconsumer on June 27, 2016.'But almost every thing, except my name, written in their letter was inaccurate!The Card number subject to the complaint was my old credit card number and it was mentioned incorrectly!They mentioned that 'They (Chase) was unable to approve the transaction from the merchant based on their location'but they failed to mention the location of the merchant (GLWIZ.com) in their response!The old account was closed in June 11, not June (as they mentioned in their response), due to the issue with the GLWIZ transaction and not due to the BESTBUY transaction and a new number was issued!When I spoke to ***'s supervisor, Mr. *** *** a few days after talking to ***, I thought we had a very productive conversation and using some documents, I could convince him that unlike what *** believed, the location of the Merchant, could not be any issue to approve the transaction!Unlike what *** mentioned, Mr*** *** could not even see any authorization request from GLWIZ to deny or approve, and as a joke, I mentioned to him that perhaps ***, is related to the FBI, that she could see some transaction requests that her supervisor could not see!I provided some documents by e-mail and I believe that Mr*** *** was fully convinced that the location of the merchant could not be an issue, since the Revdex.com's website also indicates that GLWIZ is based iin Ontario CanadaFurthermore, if it had been an issue, my other Visa Credit card (From another Bank) should also have had issue with the transaction, but it did go through ther first time I tried!EXTREMELY IMPORTANT: Since *** claims that the location of the merchant has caused the approval issue, she MUST specify the location of the Merchant so I will be informed 'in writing' which countries are eligible to use this card! I need an ACCURATE response from a 'literate' person at Chase!
Regards,
*** ***
This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 14, They should receive our correspondence within to business days. In order to protect consumer
privacy, they have been advised they may share the response directly with you
Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on September 27, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you
Tell us why here...This e-mail is to acknowledge receipt ofyour correspondenceChase takes consumer feedback very seriouslyWe havefully reviewed this matter and responded to the consumer on October 6, Theyshould receive our correspondence within to business days In orderto protect consumer privacy, they have been advised they may share the responsedirectly with you