Horizon Services, Inc.

My experience with the Horizon technician was great today. He was thorough and explained everything that I needed to be done and what to do after. Really appreciate all of their help.

This Company grossly overcharges for everything they do. I was told that my condensation pump was bad. It was makeing a funny noise he said. He then told us that it would be $500 to replace it. My wife called me and I went the Home Depot site and could replace the pump for $69. It is the simplest of procedures to replace this pump. I told them to leave it alone. I got home and checked the old pump and it worked fine. The issue was the drain tube went outside and it was 15 degrees. There was ice at the end of the tube. I insulated the drain tube and it worked fine. He didn't bother to check the old pump and was in a hurry to charge $500 to replace it. I asked them for a breakdown of the cost. They wouldn't say, its just a charge for the whole job. This company is a scam. I feel bad for people who simply trust what these guys tell them.

very professional, on time, would definitevely recommend

[redacted] was very effective and efficient. Excellent representation of the company. Good Job!

On time

Great service

Jose S. was great I, would request every time if possible, great personality, great job Jose, thanks the [redacted]

[redacted] was very helpful in assessing the problem. The information he provided will help me make a decision on how I wish to Handel the isuue of replacing either with a gas or to install an electric water heater.

Prompt, professional service. Would highly recommend.

This was a very enjoyable experience since Steve was both professional and friendly. I was so convinced of his qualifications that I signed a service contract to use Horizon in the future.

Excellent Service. From scheduling to completion of work Horizon Services and [redacted] did a great job. I am very pleased.

Service and professionalism of the Service Technician was top notch. Though normally the case with Horizon, [redacted] was most impressive.

[redacted] was very prompt and professional explaining the service to clear my laundry drain pipe. I can't remember the last time the pipe flushed so rapidly after his service. [redacted] even advised me about a small issue I am having with my upstairs bathroom sink.

[redacted] listened to the issue and proceeded promptly to find the problem.

On time, courteous, knowledgeable, clean. Nice experience as in past.

Technician [redacted] was on time(early) and did a great job tuning up my heater for the season. I would highly recommend Horizon services.

Ryan from Horizon Services was very informative and customer oriented. He explained our options and helped with our decision. Very neat and professional with installation. It was a pleasure to have such a friendly and informed representative.

[redacted]. was our service representative from Horizon Services. He was very professional, thorough, respectful and overall he was excellent at his job. He explained everything he did during his visit. I am 100% satisfied with the work he did.

The technician did a good job and was very informative.

[redacted], the technician, was very professional and efficent. He was on time. The drain cleaning service was completed quickily and price was reasonable.

Great on repairs. Outstanding technician.