Home Partners of America

CAN’T BELIEVE THIS…*** IS TRYING TO SCARED US OUT OF THE HOME… CRAZY BUSINESS PRACTICES.
I received a call ON 12/31/19 from a person claiming to be from HomePartners Corporate office at 9.27pm from phone number . I started telling him the first issue that I was having with *** about the master shower and how it looked like it was burned. He interrupted me and said that me was going to put me on hold because he had a question to ask his manager. He didn’t really put me on hold on purpose so I could hear the whole conversation with him and his “manager.” He starts telling the manager how there was a murder/suicide in the home and that the man burned himself up in the master shower and that there have been “hauntings” and we are in danger and that every person that lived in the house before us as died…REALLY? LOL. He then goes on to ask the manager what he should do and she told him just to act like nothing is wrong with the home. He gets on the phone with me and I told him what I heard and he starts playing this “scary” recording of ghosts of some sort…lol. Then he asked me if there have been strange things happening in the home and to keep a journal of when things are happening in the house. I put him on speaker for my husband to hear.

Then he starts insulting me because I wouldn’t put my husband on the phone. He started yelling at me to put my husband on the phone. He said I need to take my tampon out, he called me a controlling *** a *** that I’m using Ebonics, he said that he wanted to speak to the head *** in charge. We started recording him saying all this. I hung up on him. He called back three times and I blocked his number and then he called back from a different number –
I don’t believe that this person was from HomePartners because HomePartners have more class than doing something stupid and ridiculous like this.
Let’s stop playing these stupid games ***. YOU WANT ME OUT OF THIS HOUSE AND I DEFINITELY WANT TO BE OUT OF THIS HOUSE – LET’S BE DONE WITH THIS!!!! I can’t believe you all would go this low just to get me out of the house. How about we both mutually terminate the lease. I will not pay a penalty of two months and you will not put this as me breaking the lease on any rental verification systems, legal action, credit reports, etc. and return my security deposit. Like I said before, I don’t have a problem with you putting the home online for lease and I will show the home because I am a Real Estate agent. But what I will not tolerant is you having some *** and *** call me and try to scared me out the house… YOU SHOULD HAVE USE BETTER ACTORS because they SUCKED!!!
Let’s discuss this. My phone number is .
I want to be done with *** Property Management for good!!!!
Leisa and Marc

They are scammers!!! I rented from them from November 2016 to November 2019. I put up a $3540 security deposit. Today I received $2405. 00 and a $1134 worth of fees. The hurting part is that I had the carpet professionally cleaned and emailed them the receipt per their requests and the shysters' still charged $167.00 for carpet cleaning and to add insult to injury they charged me $59.00 for legal and professional fee. $282. 00 for Maid Make Ready, I am assuming that is a cleaning service. $82.50 for Caulk, really!!! how much caulking did they do. Thank goodness I have free legal representation through my job and will be securing them on ASAP. If you looking to rent to own from someone that is untrustworthy and shiesty all means Home Partners of America is your go to realtors. I would never just bad month a person but I am telling you don't do it unless you plan on living out your deposit which I don't think is legal.
if you would like to see proof of the charges email me at *** in the subject line add Home Partners of America. I took pictures before I moved out as well. Run Forest Run

They are scammers!!! I rented from them from November 2016 to November 2019. I put up a $3540 security deposit. Today I received $2405. 00 and a $1134 worth of fees. The hurting part is that I had the carpet professionally cleaned and emailed them the receipt per their requests and the shysters' still charged $167.00 for carpet cleaning and to add insult to injury they charged me $59.00 for legal and professional fee. $282. 00 for Maid Make Ready, I am assuming that is a cleaning service. $82.50 for Caulk, really!!! how much caulking did they do. Thank goodness I have free legal representation through my job and will be securing them on ASAP. If you looking to rent to own from someone that is untrustworthy and shiesty all means Home Partners of America is your go to realtors. I would never just bad month a person but I am telling you don't do it unless you plan on living out your deposit which I don't think is legal.
if you would like to see proof of the charges email me at *** in the subject line add Home Partners of America. I took pictures before I moved out as well. Run Forest Run

Home partners of America were great. They let us know every step of the way what we needed to do to get approved for a home and what homes we were approved for. I did not know that after the home was purchased that their end was essentially done. They transferred to Pathlight property management and since a couple weeks before move in, our experience with Pathlight as been horrendous. No one ever answers the phone, voicemails are either full or if you are lucky enough to to leave a voicemail you won’t get a call back. Even using the resident portal the questions go unanswered. I wish I would have known about the switch once the home was purchased as Pathlight has horrendous reviews already and I would have never proceeded with Home Partners of America if I had known how crappy of a property management company they hand off to.

Home partners of America were great. They let us know every step of the way what we needed to do to get approved for a home and what homes we were approved for. I did not know that after the home was purchased that their end was essentially done. They transferred to Pathlight property management and since a couple weeks before move in, our experience with Pathlight as been horrendous. No one ever answers the phone, voicemails are either full or if you are lucky enough to to leave a voicemail you won’t get a call back. Even using the resident portal the questions go unanswered. I wish I would have known about the switch once the home was purchased as Pathlight has horrendous reviews already and I would have never proceeded with Home Partners of America if I had known how crappy of a property management company they hand off to.

We went through Home Partners for rent with option to buy. After our first choice felled through we did choose a house. Everything went downhill from there. We were connected with their management company Pathlights. We were given a move in date. We had to rent 3 of the biggest pods available for our belongings, which was on us I know. So after preparing our selves for the move and having gave notice to where we were living, the day before the move we were told that we couldn't because Pathlight didn't do their homework to know that the home needed to be inspected by the city. So now we were homeless and had to pay extra for the 3 pods we rented. What did we get from Pathlight..Sorry..that's it!! No assistance, no compensation..just we're sorry. Contacted Home Partners, what we hear from them nothing..can't wait till this lease is up.

We went through Home Partners for rent with option to buy. After our first choice felled through we did choose a house. Everything went downhill from there. We were connected with their management company Pathlights. We were given a move in date. We had to rent 3 of the biggest pods available for our belongings, which was on us I know. So after preparing our selves for the move and having gave notice to where we were living, the day before the move we were told that we couldn't because Pathlight didn't do their homework to know that the home needed to be inspected by the city. So now we were homeless and had to pay extra for the 3 pods we rented. What did we get from Pathlight..Sorry..that's it!! No assistance, no compensation..just we're sorry. Contacted Home Partners, what we hear from them nothing..can't wait till this lease is up.

We have made a big mistake in doing business with home partners. We trusted them and they definitely not trust worthy. Pathlight management the company that manages the property for home partners. Pathlight has engaged in denying and delaying work orders with complete disregard for our safety. The bottom line they don’t care as long as they collect the rent. Now we were considering purchasing the home and just found out that the cost of the maintenance work they have done after we moved in so far has been added to the purchase price and they want us to pay for it .... WISHFUL THINKING. This company engages in fraud and deceptive practices with blatant disregard for the law. This company definitely lacks the integrity and honesty. They take advantage of families and pretend to care. You should be ashamed of yourself for being so unethical and dishonest. It’s time that you get investigated by the ***e and the ***n. And that you earned!

We have made a big mistake in doing business with home partners. We trusted them and they definitely not trust worthy. Pathlight management the company that manages the property for home partners. Pathlight has engaged in denying and delaying work orders with complete disregard for our safety. The bottom line they don’t care as long as they collect the rent. Now we were considering purchasing the home and just found out that the cost of the maintenance work they have done after we moved in so far has been added to the purchase price and they want us to pay for it .... WISHFUL THINKING. This company engages in fraud and deceptive practices with blatant disregard for the law. This company definitely lacks the integrity and honesty. They take advantage of families and pretend to care. You should be ashamed of yourself for being so unethical and dishonest. It’s time that you get investigated by the ***e and the ***n. And that you earned!

I went to homepartners due to a suggestion of a real estate agent told me to go through them for there by like rent program when I contact homepartners ICE contact them originally some time ago last year you know it seemed like a great program to go in after going to pay the money to $75 and doing everything when I contacted them to see if they received my me and my family did was I'm going to live in a property if they received their check stubs and stuff basically I was told that in certain parts of the area that I wanted to live in they did not participate in and if this was told to me in the beginning then I would have never applied for them because I would like to live where you would like it was like a broke six different areas in Pennsylvania that I would like to live in they did not dissipate in and I just feel as though that it's false advertisement they should not tell people that basically they have real estate agents portion to go through the home okay if is well and I'm a homepartners and that they do not participate in certain locations that should be disclosed before you pay your money and give them all of these documents.

I went to homepartners due to a suggestion of a real estate agent told me to go through them for there by like rent program when I contact homepartners ICE contact them originally some time ago last year you know it seemed like a great program to go in after going to pay the money to $75 and doing everything when I contacted them to see if they received my me and my family did was I'm going to live in a property if they received their check stubs and stuff basically I was told that in certain parts of the area that I wanted to live in they did not participate in and if this was told to me in the beginning then I would have never applied for them because I would like to live where you would like it was like a broke six different areas in Pennsylvania that I would like to live in they did not dissipate in and I just feel as though that it's false advertisement they should not tell people that basically they have real estate agents portion to go through the home okay if is well and I'm a homepartners and that they do not participate in certain locations that should be disclosed before you pay your money and give them all of these documents.

I sent an application which I was preapproved for, they sent an email back after paying$99 and said I was not approved, even though I never got to finish my application and send in the necessary supporting documents for their final determination, I was misled by the emails and employee contacts of promising help with rentals and possible home lease

I sent an application which I was preapproved for, they sent an email back after paying$99 and said I was not approved, even though I never got to finish my application and send in the necessary supporting documents for their final determination, I was misled by the emails and employee contacts of promising help with rentals and possible home lease

I was so excited to be a part of this company because I am new to Texas and I don't have any family here in this town so they was a big help finding a home for my large family. I found the house I love and been trying to get this mortgage going so I can keep this house. But hard times hit us at the worst time and two people that help pay rent lost their jobs which had us late on rent. Now tat they found another job and we still made rent, they sent it back saying they can't except my rent payment. My only issue with Pathlight Property Management is they keep sending back our rent payment and constantly adding more fees. Now tomorrow we have to go to eviction court because they refused our money the last three times we sent it in. I have three kids with the youngest being 1 year old and now we are going to be homeless since they would take our rent money. God what are we going to do and it is cold outside. How can someone put people out that tried to pay their rent in the cold with small kids. They actual told us to be out in 3 days. How can you find somewhere to live in Texas in 3 days with a family of 9. Can someone tell me where to find something please.

I was so excited to be a part of this company because I am new to Texas and I don't have any family here in this town so they was a big help finding a home for my large family. I found the house I love and been trying to get this mortgage going so I can keep this house. But hard times hit us at the worst time and two people that help pay rent lost their jobs which had us late on rent. Now tat they found another job and we still made rent, they sent it back saying they can't except my rent payment. My only issue with Pathlight Property Management is they keep sending back our rent payment and constantly adding more fees. Now tomorrow we have to go to eviction court because they refused our money the last three times we sent it in. I have three kids with the youngest being 1 year old and now we are going to be homeless since they would take our rent money. God what are we going to do and it is cold outside. How can someone put people out that tried to pay their rent in the cold with small kids. They actual told us to be out in 3 days. How can you find somewhere to live in Texas in 3 days with a family of 9. Can someone tell me where to find something please.

My wife and I did an application to have a credit and background check through Home partners of America. We were a little on edge in the first place about this company as they did have an extensive amount of bad reviews on every reviews site available, but my wife and I decided not to listen to those reviews and have faith. After a night of agony from waiting for the results, I got a docu sign email from Home partners of america stating that I was approved for their services. As I was in the midst of filling out the docu sign another email came from Home partners of america stating that I was Denied and what they took into consideration for the denial. Unfortunately I cant see that denial result until between now and in 30days. I feel cheated, I paid to give you access to my life (credit&background) and you play with me. I don't think it is fair that you can approve and denied right after the approval was made.

My wife and I did an application to have a credit and background check through Home partners of America. We were a little on edge in the first place about this company as they did have an extensive amount of bad reviews on every reviews site available, but my wife and I decided not to listen to those reviews and have faith. After a night of agony from waiting for the results, I got a docu sign email from Home partners of america stating that I was approved for their services. As I was in the midst of filling out the docu sign another email came from Home partners of america stating that I was Denied and what they took into consideration for the denial. Unfortunately I cant see that denial result until between now and in 30days. I feel cheated, I paid to give you access to my life (credit&background) and you play with me. I don't think it is fair that you can approve and denied right after the approval was made.

Pathlight, who is partnered with Home partners, continue not doing a good business with a tenant. It is a bad investment. Please do not purchase or rent homes from the company Home Partners and/or Pathlight. I have constant emailing and leaving messages for couple of weeks. They avoid me big time because they knew I was right and maybe a pest. They make a couple of errors. They closed all my case and thinking I want to move out which I never claimed to be. Eventually they closed all my ultlties and I constantly asking why with many questions. They never email me back and call me back. I spend THOUSANDS THOUSANDS OF DOLLARS to them not happy and miserable. I am so GONNA move out by end of this year’s lease. I am telling you, the purchase price they offer is as triple as the original selling price when you make contract with them. This is the biggest mistake I ever did in my entire life. DO NOT PURCHASE FROM THEM AT ALL COSTS. Trusttt me!

Pathlight, who is partnered with Home partners, continue not doing a good business with a tenant. It is a bad investment. Please do not purchase or rent homes from the company Home Partners and/or Pathlight. I have constant emailing and leaving messages for couple of weeks. They avoid me big time because they knew I was right and maybe a pest. They make a couple of errors. They closed all my case and thinking I want to move out which I never claimed to be. Eventually they closed all my ultlties and I constantly asking why with many questions. They never email me back and call me back. I spend THOUSANDS THOUSANDS OF DOLLARS to them not happy and miserable. I am so GONNA move out by end of this year’s lease. I am telling you, the purchase price they offer is as triple as the original selling price when you make contract with them. This is the biggest mistake I ever did in my entire life. DO NOT PURCHASE FROM THEM AT ALL COSTS. Trusttt me!

Me and my family were trying to find a home and we heard about the homepartners program from a real estate agent so we decided to give the program a try while we still were trying to rebuild our credit to get a reasonable mortgage loan from a Banking Company we moved into our home June 15th a month after we moved into our home we contacted pathlight Property Management regarding repair issues to our hon the first initial call was July the 7th regarding water leaking out in our laundry area also into our garage then the sewer was backing up spilling out sewage from our bathroom then the pipe that leads from the bathroom and the kitchen started leaking out and we had items stored over in the area the pipe was located and a lot of my children's clothing and shoes were destroyed I contacted homepartners management and also contacted pathlight and let them know that this week cause damage to my home then I contacted my renter insurance company to let them know what happened in to see if my items were covered under the policy and the response the company gave me was for me to wait until a preliminary report is done on the issue with the plumbing and sewage in the home and they needed a copy of the documents so they know that the plumbing caused the damage to our item so we can be properly reimbursed it according to the company's policy homepartners did not contact me back they did not resent a repair company until I stop paying the rent then they had the nerve to email me regarding late fees and the late rent and I explained to them they will get their rent as soon as I get reimbursed it for the items that is damaged in my home and also I had to pay money to remove items from out of our backyard because also when we moved into the home while we were outside cutting the grass and cutting down bushes my fiance found a sink pieces of a toilet a bag of kitchen tiles kitchen cabinets bathroom tiles also old parts to the old hot water heater that went on the floor I brought this to their attention as well they told me to put it out with the regular trash cuz it's considered trash and the garbage men should take it with them after I try to distribute these items for trash the garbage man told me that they could not take the items that's why they keep leaving them on this side of my house when they pick up the garbage for the last 2 weeks because those aren't biodegradable items I had to contact the city to see if I can get one of the environmental disposable type dumpsters or I can pay the city to bring a dumpster out and then they will come back and remove it after we fill the dumpster with the items I took pictures of the items sent it in a email to homepartners and also 2 pathlight Property Management I did not receive a response from them the only thing they did was apologize for the items being in the yard and I can't comprehend why the items was in the yard hitting under the tree because in the contract passed like states that they send people over to do a final cleaning before we moved in that did not occur at all also when we moved and we didn't have the necessary amount of keys they told us that they gave us three keys to their home and they didn't so I had to contact a man from Kaden construction company was told me he's the one that put the locks on and he thought he put all three of the keys in the lock box and we still do not have all the keys to our home for the front door the garage door leading into the home and we still don't have the key to our screen door which locks as well we also explain to the man from Kaden Construction Company that a weather strip needs to be at the bottom of our back door because there is a lot of wind and animals spiders and bugs that crawl through into our kitchen through the bottom of the door because a weatherstrip was not properly placed also our screen door fell apart because whoever put the screen door glass in didn't secure it well because when we went to go close it two weeks ago the framing fell out of the screen so now we have tape on our screen door today it is October 25th and we just received a phone call from two separate repairman to come in to complete the sewage and plumbing issue I sent home Partners pictures of the damaged items of ours pictures of the water left that comes out of the sewage pictures of the water dripping and then pipe leaking and the garage I also sent them pictures of the sink in the basement where the washer dispenses the water after it spins whoever put the pipes in the basement to not connect them correctly because every time I washer drain out there was a whole piles of water spilling out onto the floor I also brought this to homepartners attention and did not receive any feedback regarding this matter as far as the plumbing issue we've had 5 repairman coming to our home from 4 different companies just recently we had a company called Five Guys come in and told us exactly what the problem was so we were waiting for pathlight management to approve the work order to get this work done this is a path we've been down since July complaining about the sewage issues when the repairman came in from the numerous amount of companies they would give up eliminari report to pathlight property management and they will respond by saying they want to get a second opinion and like I told them you had five different men from four different companies come in how many opinions do you meet before this work can actually get properly done me and my three children and my disabled mother and cousin wake up every morning smelling urine and feces and raw sewage coming up from my basement which Rises to the top so I had to spend a lot of money on type of cleaning and deodorizers to keep the house smelling clean also sent them an email regarding to smell regarding the issues in the home also last month we notice that the paint in the bathroom was peeling very badly it was to the point there was bubbles forming in my wall and when the bubbles with pop paint would choose out of the bubbles down the wall creating a line debris from the paint in the heat from us taking hot showers it got to the point from where I first filed the complaint it was started in a small area now it's worked its way all the way around the walls I took pictures and I sent that over to pathlight in homepartners as well they're just now getting back to us to have someone come in and do that repair as well the people they have doing the repair are the second set of plumber they had to come in and do inspection to see what was going on with the plumbing pathlight never called Rick the plumber back to do the plumbing but they call them back last month regarding the paint in the bathroom needed to be redone because it was not properly payment by the original owners or the sellers of the home I also toll homepartners that an exhaust fan needs to be installed in the bathroom so there's some type of air circulating in there in the paint won't continue to bubble and peel there was no bathroom towel rack up in the bathroom when we moved in there we had to put a towel rack up also another complaint the rent is very high after the first year there that you're in the home then if you lease the home for the second year and not buy it the rent increases $300 which I think that the company need to reevaluate their program in the meaning of their program because they say this program is to assist consumers with the opportunity and get them ready to purchase a new home the only thing that I like about the homepartners program the fact that they give you the opportunity to go out and hand pick your own home and they buy the home for you but then they sell the home to you double the amount they paid for the home Also another thing I do not like about the program how they do their water and sewer utilities the 7th it's like it's highway robbery they want you to pay them $7.95 every month to pay your bill on top of your bill usage for that month then you have to pay them around $30 to get the utilities on and it's not in your name this is one part of the program that I think that is another way they're trying to Swindle money from consumers because when I lived in my other home the water and sewer was in my name I went down to the water company in Pittsburgh PA filled out the application and I paid no extra fees to put the money in my home so I don't understand why homepartners wants to charge a monthly conservice fee for you to pay your utilities to now another thing that I was not told by homepartners that I thought I would be able to pay the water and sewer bill directly on my own they add it to your account which is included on your rent also so they actually control how your money is applied to your account so I can't understand how that's getting consumers ready to own your own home when all my bills are not in my name while I'm in this program so it's not assisting me in any way because when you pay your bills it helps improve your credit score so there is a bunch of flaws and it's program and it's not to get consumers ready it is to feel homepartners pockets the only thing they're worried about is getting their money they're not worried about anyone's repairs or anyone living comfortable in their home this whole company need to be re-evaluated and as a consumer and I've been living and residing in dealing with them since June 15th 2019 I do not advise this program to anyone their communication is horrible they do not return phone calls the portal that they want you to log on is horrible the system has many glitches on it a lot of error codes come on it boots you out the system consistently you have to enter your passcode 3/4 time and I actually took screenshots of me when I try to pay my rent and I wasn't able to pay my rent because all these codes came up saying that there was something wrong so my set my rent in and they want to charge $132 late fee which is also ridiculous that's the high I've ever heard in my life so nothing is for you everything is against you with them they don't return your phone calls they don't communicate with you properly the property management the manager they do not return your phone call property only thing you can do is contact the Revdex.com and start being a voice because for this program it is ridiculous and I would not advise as program to anyone save your money and work on your credit and pay regular rent