GoDaddy.com

Thank you for the opportunity to address the concerns presented by our customer. We would like to present the following:Our customer acknowledged and agreed to GoDaddy's agreements upon conducting business with GoDaddy. These agreements can be found at:...

https://www.godaddy.com/legal-agreements.aspx On January 22, 2016 a domain our customer had been utilizing expired.  Per their account preferences, GoDaddy was instructed to not automatically renew the domain upon expiration and did not do so in a good faith effort to honor its agreements.GoDaddy sent notices prior to the expiration on:• October 24, 2015• November 23, 2015• December 23, 2016• January 7, 2016• January 17, 2016GoDaddy sent notices after the expiration on:• January 23, 2016• January 27, 2016• February 3, 2016These notices informed our customer their expired domain was at risk of being canceled unless additional action was taken. Account management is a customer responsibility. The domain followed the normal expiration life-cycle and has since been acquired by another party. On March 8, 2016 our customer purchased GoDaddy's Domain Buy Service. This service enlists GoDaddy's Domain Buy Agents to attempt to contact a current domain registrant and potentially negotiate a sale of the registration. GoDaddy reached out to the current registrant of the domain in question and they declined the sale for the amount offered by our customer.RESOLUTION:GoDaddy upheld its agreements with our customer in good faith and honored its terms of service. GoDaddy proactively sent notices pre- and post-expiration to our customer to inform of their expiring domain.  Furthermore, GoDaddy’s agent did contact the current registrant to negotiate a sale of the domain.  As such, and per our Refund Policy, GoDaddy is unable to provide the requested refund. Thank you again for the opportunity to address the concerns presented by our customer.Kindest regards,Gary H[redacted]Office of the CEO - GoDaddy

Dear Dispute Resolution Consultant,

Thank you for bringing this matter to our attention. We have reviewed our customer's complaint and the GoDaddy account in question to which we would like to present the following.

    

Prior to the renewal of a domain...

name registration via an online transaction within their GoDaddy account, our customer acknowledged the following agreements:

• Universal Terms of Service Agreement

• Domain Name Registration Agreement

The latest version of these agreements and other legal agreements may be found at:

[redacted]  

Our customer chose an electronic check as the payment method to complete their transaction which they processed without the assistance of GoDaddy's customer care staff.  GoDaddy's 3rd party check processing company [redacted], was utilized for the transaction.  

[redacted] supplied the funds to GoDaddy for the services rendered, and then in turn [redacted] attempted collection of the funds directly from the customer. Payment by electronic check is also discussed within our Universal Terms of Service and was agreed to by our customer.

RESOLUTION:

GoDaddy acted in good faith to uphold agreements with our customer.  

As a gesture of mutual good faith, we have sent notification directly to [redacted] advising them that the payment has been refunded in full and requested a waiver of any additional collection fees which may be associated with this transaction. Although we are making a best effort, GoDaddy cannot enforce [redacted] to stop its collection efforts.

Thank again you for the opportunity to address and bring clarity to the concerns presented by our customer.

Kindest regards,

Office of the CEO - GoDaddy

[redacted] Phone

[redacted] Fax

The response from the CEO is completely wrong.
We asked to reassign the c-panel to [redacted].
Two websites were moved onto the [redacted] c-panel in late July.  Why would I cancel a plan that was already paid for to pay more?  This is ludicrous.

Dear Dispute Resolution Consultant,Thank you for the opportunity to address and bring clarity to the concerns presented by the complainant.  We have reviewed this matter and would like to present the following.The complainant acknowledged and agreed to the following...

agreements upon conducting business with GoDaddy:• Universal Terms of Service Agreement• Workspace Service AgreementThe latest version of these agreements can be found at: [redacted]On April 21 2014, the complainant purchased the email plan in question and did so for a one-year term via an online transaction.  This was for the period ending April 21, 2015.On April 21 2015, GoDaddy automatically renewed the email plan in question for a one year term per the complainant’s account preferences, and did so in a good faith effort to honor its agreements with the complainant. GoDaddy sent renewal notices prior to the renewal on April 11, 2015.On May 28 2015, GoDaddy was notified that the complainant had disputed the aforementioned transaction through their issuing bank. The issuing bank revoked the payment for the automatic renewal of the email, pending outcome of the dispute. This chargeback removed the funds from GoDaddy for the email account renewal. Due to this, and per our terms of service, the email plan in questions was subsequently cancelled.Contrary to the complainant’s understanding, the email plan was cancelled because of the chargeback that was issued by the complainant’s bank, not because a payment method was removed from the account.RESOLUTION:GoDaddy has upheld its agreements in good faith with the complainant and honored its terms of service.The complainant has since connected with our support teams and paid the chargeback administrative fee. Additionally, the complainant will need to reset up their email addresses as the previous plan was cancelled and should do so within 14 days.  If the email addresses are recreated within 14 days of the cancellation the emails should automatically restore to each email address. If the complainant does not do this before the 14 days from the cancellation passes, the email will no longer be recoverable.If the complainant needs any assistance with this process, they are welcome to contact our support teams.Thank you again for the opportunity to address and bring clarity to the concerns presented by the complainant.Kindest regards,[redacted]

DO NOT BUY DOMAIN FROM GODDADY.COM

I currently have 16 domains with GoDaddy.com, within the last year or so I decided to move all my domains to ENOM, cheaper prices and better support.

I tried moving one domain away from Goddady, the website doesn't allow me because it was not designed this way, basically I got the authorization code, but received a declined transfer because the domain status is "locked". I tried unlocking without results, it's disabled for 60 days, that is BS. Why would I want to lock any changes or moves for 60 days if all I want to do is transfer away from goddady.com?

So I called tech support, after waiting 19 minutes, the technician had NO clue how to fix this; he put me on hold, I waited 22 minutes, then he said that the domain was released for transfer, and I should send an email which I did.

After 3 days, I received an email saying that the transfer is denied, reason is because the domain is locked for 60 days .... which is the reason why I called tech support.

DO NOT BUY DOMAIN FROM GODDADY.COM

I plan on moving ALL other domains and not buying them anymore, the have NO reasons for keeping my domains and forcing me to renew it.

I can't wait until everyone sees how bad you operate your company. I didn't mind spending writing this on my own time ... you guys do not deserve to be in business.

Thank you for the opportunity to address the concerns presented by our customer. Our customer acknowledged and agreed to GoDaddy's agreements upon conducting business with GoDaddy. The latest version of these agreements can be found at: https://www.godaddy.com/legal-agreements.aspx...

On April 14, 2016, our customer purchased a Deluxe Managed WordPress hosting plan for a two-year term with assistance from GoDaddy’s customer care.On May 16, 2016, our customer canceled the hosting plan in question and contacted GoDaddy’s customer care to request a refund.  Our customer was correctly informed by GoDaddy’s staff that the product was outside of the refund policy.RESOLUTION:GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.While the product is non-refundable, as a goodwill gesture, GoDaddy would be willing to add a Deluxe Managed WordPress plan back to our customer’s account for the remaining term of 22 months at no cost, to allow our customer to utilize the hosting with another domain if they choose.Thank you again for the opportunity to address the concerns presented by our customer.Kindest regards,Mike L[redacted]Office of the CEO - GoDaddy

Dear Dispute Resolution Consultant,Thank you for bringing this matter to our attention. We have reviewed our customer’s correspondence and would like to present the following.Upon purchase of services, our customer acknowledged and accepted the following agreements:•...

Universal Terms of Service Agreement• Hosting AgreementCopies of the latest version of these agreements may be found at:[redacted]On February 10, 2014, our customer purchased a Value-level Virtual Private Server (VPS) with 60 GB of storage space for a two-year term via an online transaction.On October 29, 2014, our customer upgraded their VPS to a Deluxe plan with 90 GB of storage space via an online transaction. On November 1, 2014, our customer again upgraded their VPS to our Premium plan with 120 GB of storage space via an online transaction. On November 1, 2014, following their latest upgrade, our customer contacted our 24/7 Customer Support teams for assistance with their storage space.  It was determined the problem our customer experienced was not related to total storage space but the amount of disk space they or their server administrator allocated to the management of their MySQL databases. Unmanaged servers are sold with the understanding that the client is knowledgeable and able to administer their own server.   The client is responsible for performing any configurations, software installations, disk space allocations (e.g. to email accounts, databases, websites, etc.), upgrades necessary on the server, and troubleshooting any issues therein.Resolution:GoDaddy has upheld its agreements in good faith with our customer and honored its terms of service.  Our customer performed their server upgrades online and without the assistance of GoDaddy’s support staff.  However, as a gesture of good will, GoDaddy has refunded the amount of their November 1, 2014 upgrade ($306 value) as in-store credit.Thank you again for the opportunity to address and bring clarity to the concerns presented by our valued customer.Kindest regards,[redacted]Office of the CEO – GoDaddy

1) The domains that are in question were on separate account, which was NOT provided Billing information or authorization to merge and be billed through additional customer accounts
2) Customer Canceled those domains on original account NEVER gave permission to renew on different account orally or in writing or merge accounts.
3) With out consent of customer, Go daddy merged those domains with another active account, which did have active payment on file
4) Go daddy was contacted when charge occurred to again to cancel those domains & website builder, which also included the domain as well as proof of
agreement on Godaddy's admittance that domains account were merged with out consent and NOT an agreed upon to be charged as that would have had to occur on first original account, they offered a refund, which was never processed to my Bank account.
5) Several days later, on the un-authorized account, domain names were charged for 2 years for $79, with NO consent and having already been canceled on previous account and admittance by Go daddy they were in the wrong by merging accounts. 
6) Only in Go Daddy's computers ,NOT IN MY BANK, was a refund ever obtained for website builder and NOT attempt to refund the domain named even in their computers 
has been made. I even offered to email PROOF of bank statement no monies received, which was declined by GO Daddy. Therefore , since monies were taken from unauthorized account refund is STILL D
7)

Dear Dispute Resolution Consultant,Thank you for the opportunity to address and bring clarity to the concerns presented by our customer. We have reviewed this matter and would like to present the following.The customer acknowledged and agreed to the following agreements upon...

conducting business with GoDaddy:• GoDaddy Universal Terms of Service Agreement• Website Builder Service AgreementThe latest version of these agreements can be found at: [redacted]On December 21, 2013, our customer purchased Website builder for a one-year term via an online transaction. This is for the period ending December 21, 2014.On January 3, 2015, following the service expiration, our customer renewed their Website Builder for a one-month term via an online transaction. This was for the period ending January 21, 2015.On February 6, 2015, following the service expiration, our customer renewed their Website Builder for another one-month term via an online transaction. This was for the period ending February 21, 2015.On February 21, 2015, our customer's Website Builder plan expired. Per our customer's account preferences, GoDaddy was instructed to not automatically renew the service and did so in a Good Faith effort to honor its agreements with the customer. Account management is a customer responsibility.GoDaddy sent notices after the expiration date on:• March 3, 2015• March 13, 2015GoDaddy did attempt to proactively notify our customer of their Website Builder renewal and did provide ten days of service to our customer at no cost following expiration before the site was suspended. GoDaddy provided an additional ten days of service in a suspended status prior to the service cancellation due to nonpayment. In total GoDaddy provided 20 days of service without payment prior to cancellation.On March 13, 2015, the Website Builder plan was ultimately canceled due to non-payment.On April 12 2015, our customer contacted our customer support teams to repurchase a new Website Builder plan and restore their website.RESOLUTION:GoDaddy has upheld its agreements in good faith with the customer and honored its terms of service.Our customer has since connected with our support teams, and as a onetime exception, the restore fee has been waived and the customer’s site resolves at this time. This restore fee is not a product that Go Daddy offers, but rather a service that Go Daddy may provide in rare occasions when a customer does not have their own backups.Should the customer have any additional questions regarding any aspect of their GoDaddy account, they can contact our 24 Hour Customer Care Center at [redacted]EDUCATION:The following GoDaddy Support articles will be helpful in the future to the customer regarding managing product renewals.Managing Renewals for Products and Services- [redacted]Thank you again for the opportunity to address and bring clarity to the concerns presented by the customer.Kindest regards,Ken C[redacted]Office of the CEO - [email protected][redacted]

Resolution not accepted. This rep wants to keep referring to a refund policy. Again, years were PRE-PAID, service not as indicated. They did not uphold their agreement as THEIR rep advised me what plan to purchase. It was not sufficient. It was not until the end of August 2015 that I even began to start building the site. When the site went live, day one the site was out of resources and could not be viewed. I couldn't even access the administrative end of it. The administrative end of it was SLOW prior to going dead all together. My calls resulted in their attempt to UPSELL me, which is what this rep is trying to do now. As stated, I didn't realize 3 years were purchased. MY BAD, but they should not be keeping monies for services not provided. As the rep states, my call earlier this month to CANCEL, yet still was NOT cancelled. The hosting sits there UNUSED as it is not as indictated would be sufficient. I want MY monies credited to my account to use as I want, not how Godaddy wants to dictate and keep upselling and keeping requiring more monies, and more monies and more monies. My site is moved, which takes time, money and resources. This rep is 110% out of tune with CUSTOMER CARE!

Dear Dispute Resolution Consultant,Thank you for the opportunity to address and bring clarity to the concerns presented by the complainant. We have reviewed this matter and would like to present the following.The complainant acknowledged and agreed to the following agreements upon...

conducting business with GoDaddy:•    Universal Terms of Service Agreement•    Website Builder Service Agreement•    Workspace Service AgreementThe latest version of these agreements can be found at: https://www.godaddy.com/legal-agreements.aspxOn February 26, 2015, the complainant purchased Website Builder for one year. Included with their purchase was free email service, which the complainant chose to utilize with their domain name. To manage their email, the complainant made use of a third party email client offered by the maker of the device used by the complainant to access their email. Most email clients offer two protocols for accessing email – POP or IMAP. The free email service provided by GoDaddy only supports the POP protocol. GoDaddy provides the enhanced capabilities IMAP offers with most of our paid email service plans.A recent operating system update to the complainant’s device resulted in the POP protocol no longer being supported. This in turn resulted in connectivity issues between the complainant’s email client and GoDaddy’s email server. RESOLUTION:GoDaddy has upheld its agreements in good faith with the complainant and honored its terms of service.GoDaddy has contacted the complainant by email to provide some steps for them to take that may allow their email to function as it did, despite the update to their operating system. The complainant was advised that GoDaddy cannot guarantee a positive result from these steps, as we have no control over their device’s email client.Should these steps fail to work, the complainant has other options, including:•    Changing to a plan that supports IMAP•    Use an email client on their device that still supports POP•    Manage their email through a browser (web-based)EDUCATION:The complainant might find the following article useful.CHANGE YOUR EMAIL ACCOUNT PLANhttps://www.godaddy.com/help/change-your-email-account-plan-3135Thank you again for the opportunity to address and bring clarity to the concerns presented by the complainant.Kindest regards,Stephen J[redacted]Office of the CEO - [email protected] N. Hayden Rd. Suite 226Scottsdale, AZ 85260

Pertaining to the response by godaddy - the domain in question could not have been registered since 2003 since it was available on August 20, 2016 when I searched for the domain directly on godaddy's site.  Once I returned to the site to purchase the domain it was then taken. Godaddy claims they don't "front run" sites when in fact they do! This is a fraudulent practice and an attempt to extort individuals with outrageous offers to them sell them the domain from an "anonymous" registrant.  I don't believe I am the first individual to bring forward a complaint as such against godaddy.  Currently I am searching for a cached version in my browser showing the recent availability of this site.

The auto renewal amount was more than 5 times the approved amount of the previous amount. I am not asking for the used portion, I am only asking refund of the remaining duration which I believe is a reasonable ask from my end. there are 2 more years left on the contract. I see there are terms in the contract. I am only an individual and not a company with attorneys or legal professional review every aspect of the contract. I have been a customer of GoDaddy for more than six years now and had assumed all renewals are in similar price range. never assumed this was such a high amount. I know I realized I was over charged very late which is why I am not asking for first year but for the reminder of the term

Dear Dispute Resolution Consultant,Thank you for the opportunity to address and bring clarity to the concerns presented by the complainant. We have reviewed this matter and would like to present the following.The complainant acknowledged and agreed to the following agreements upon...

conducting business with GoDaddy:• GoDaddy Universal Terms of Service Agreement • GoDaddy Domain Name Transfer Agreement• Domains By Proxy Domain Name Proxy Agreement• GoDaddy Website Builder Service AgreementThe latest version of these agreements can be found at: https://www.godaddy.com/legal-agreements.aspxOn October 16, 2014 the complainant purchased 2 Domain Names and a Business Plus Website Builder plan for one year terms during an online transaction.On March 25, 2015 the complainant contacted our Customer Care Center regarding changes to the functionality of the mobile site for their Website Builder plan.RESOLUTION:GoDaddy has upheld its agreements in good faith with the complainant and honored its terms of service. GoDaddy's technical support staff has worked diligently and vigorously to resolve all technical issues the complainant has experienced. The capability the complainant is requesting be added to GoDaddy’s Website Builder is not currently available and we have no time frame for its release. If the complaint desires more flexibility in the management of their website we will provide them a with a one year subscription for GoDaddy’s Starter Managed WordPress at no cost. Should the complainant accept this offer they can contact this office directly to request a refund for the time remaining on their current Website Builder plan. Content migration would be a customer responsibility. EDUCATION:The complainant might find the following articles useful in the future. What is Managed WordPress?https://support.godaddy.com/help/article/8926/what-is-managed-wordpres...⇄ Started with WordPresshttps://support.godaddy.com/help/article/5140/getting-started-with-word...⇄ you again for the opportunity to address and bring clarity to the concerns presented by the complainant.Best regards,[redacted]Office of the CEO - GoDaddy[redacted]@GoDaddy.com[redacted]Scottsdale, AZ 85260###-###-#### Phone###-###-#### Fax

The worst customer service and substandard web hosting. Godaddy's main interest, to me, is to confuse non-technical customers in order to extract as much fees as possible. Though the web hosting is inexpensive users pay a lot more as additional charges. The site I'm administering for a non-profit has already paid over $200 in additional charges in last two years alone. The terms & conditions change so, for example, if you are unaware that their back up term policy has changed your files can be lost forever. Different representatives give different information and, not sure, whether some of them know what they are talking about. Once I received an unsolicited phone call, asking for any questions that I may have. I asked whether I can install an CMS application such as [redacted] without affecting the current website which was developed by an outside vendor. After repeating my question several times the answer Godaddy rep gave was, 'yes'. Once I have done that the index file and database was erased, I ended up paying $150 to Godaddy to restore the site to its most previous version. Godaddy is not responsible for security though the site rests in its servers. They push you to buy expensive 3rd party applications to secure the site. I declined the offer and a few months after that our site was hacked. I cannot understand who wants to hack "srilankansforpeace" ! Once I found out our site is not working I requested to pay the fee of $150 again to restore the site only to learn that their current back up policy is only one (1) month. The entire site that we paid over $1000 to build has been lost. Different versions of CMS such as [redacted], [redacted] don't work properly with Godaddy servers. You may end up losing access to update the site as an admin. The alternative is updating to a newer version for a fee and a different plan. If you have existing files GoDaddy charges extra fees to migrate those. GoDaddy is all about fees; there is serious lack of concern about customers or customer service. They don't care what happen to your site as long as they can collect fees. My recommendation is, it is better to pay extra and get a good hosting service rather than pay less and get stranded with Godaddy as had happened to me right now!

Thank you for the opportunity to address our customer's concerns. GoDaddy utilizes a third-party check processing company, Certegy Check Services, Inc. for check transactions.  In these transactions, Certegy will supply the funds to GoDaddy for the services or products rendered, and...

then in turn collect the funds directly from the customer.  From our customer's correspondence to our office, it appears that Certegy may have been unable or is attempting to collect funds from our customer, and has enlisted the assistance of Complete Payment Recovery.Complete Payment Recovery is not a GoDaddy company, nor does GoDaddy make any form of collection efforts.  Any such efforts made by Complete Payment Recovery are outside of GoDaddy's direct control, and GoDaddy has no influence over this company to cease collection efforts.  Our customer will need to contact this company directly for further information and assistance regarding their concerns.Thank you again for the opportunity to address the concerns presented by our customer.Kindest regards,Mike L[redacted]Office of the CEO - GoDaddy

Thank you for the opportunity to address the concerns presented by our customer, who acknowledged and agreed to GoDaddy's agreements upon conducting business with GoDaddy. Our agreements are at: https://www.godaddy.com/legal-agreements.aspx On January 10, 2016 our customer’s Website Builder...

expired. Per their account settings, GoDaddy was instructed to automatically renew the service and attempted to do so in a good faith effort to honor its agreements; the customer's financial institution declined payment(s). GoDaddy sent expiration notices via email before and after expiration.After expiration, GoDaddy provided 10 days of service at no cost, and an additional 10 days of service in suspended status. GoDaddy provided 20 days of service total without payment prior to cancellation on January 30, 2016.On February 9, 2016 our customer contacted our support team to inquire why their website was down and was informed of the cancellation. Our customer purchased a new Website Builder for a 1-year term and paid GoDaddy to restore the website. The $60 fee to restore canceled Website Builder data is not punitive; it helps offset expenses from performing data recovery work.On February 22, 2016 our customer contacted our support team to inquire why their website was not online. GoDaddy worked vigorously and resolved the technical issues our customer experienced.RESOLUTION:GoDaddy upheld its agreements with our customer in good faith and honored its terms of service. Account management, including timely product and service renewals, is a customer responsibility.The fee paid to restore the canceled website is non-refundable. As a gesture of goodwill, GoDaddy provided our customer with 3 months of Website Builder at no cost. We recommend our customer make note of expiration dates for their products and services to avoid future problems.Thank you again for the opportunity to address the concerns presented.Kindest regards,Gary H[redacted]Office of the CEO - GoDaddy

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Having Just returned from a vacation I obviously missed the deadline in regards to returning a statement.  When I am on vacation I do not take my computer with me.  The information given by the Go Daddy Company in incorrect.  I did not ask for a new domain name and I did not cancel and start over.  The 2nd person to take my call, which was the day following the first time I set up an email account, said my email name was way too long and needed to be shortened.  I could not fit the entire email ([redacted]) onto a business card and when I called the support person (a male), he said it was way too long and the girl who set this up should have known.  Yes, at first the email worked (the very first night) but the next day I could not get into my email account.  My husband tried as well without success.  Also, when I spoke to the support person (another male) for the last time, he helped me get back into the account after doing something with the settings, which I know nothing about.  He said to wait for approximately 5 hours and try to get in.  He also said he would call me later to make sure I was successful.  I tried later that evening (longer than 5 hours) without success and the man never called back.  That is when I gave up.  

Regards,

Thank you for the opportunity to address our customer's concerns.Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at https://www.godaddy.com/legal-agreements.aspx.On June 13, 2016 our customer purchased Facelift; a website design...

service. GoDaddy offers Facelift to its customers who need to move from our Website Builder version 6 to our Website Builder version 7 and would like to pay to have someone make that move on their behalf.RESOLUTION:GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.Our Facelift team is one which is only accessible via email. They do not offer phone support. Our Facelift team reached out to our customer on July 7, 2016 with regard to the website build, but have yet to hear back. If our customer has questions or concerns pertaining to this service, they will need to reach out to that team directly at [redacted]@godaddy.com. Per GoDaddy’s Refund Policy, Facelift is not eligible for refund once the build has been completed, which is the case for our customer. Thank you again for the opportunity to address the concerns presented by our customer.Kindest regards,Terri H[redacted]Office of the CEO - GoDaddy

Dear Dispute Resolution Consultant,

Thank you for bringing this matter to our attention.  We have reviewed our customer’s concerns to which we would like to present the following.

Prior to engaging in GoDaddy’s Auction Service, our customer agreed to...

the following agreements:

* Universal Terms of Service Agreement

* Auctions Membership Agreement

The latest version of our Universal Terms of Service Agreement and other legal agreements may be found at http://www.godaddy.com/legal-agreements.aspx?

Our customer successfully sold the domain name in question utilizing GoDaddy’s Auctions Membership. Given our customer’s location, a physical check for the

funds was sent. The initial check was sent on January 3, 2014, but was not received. A second check was sent on February 25, 2013. Given our customer’s

location, a check can take up to 6 weeks to be received.

RESOLUTION:

Go Daddy acted in good faith to uphold agreements with our customer and ensure the funds were received in as timely a manner as possible. It appears the mailing address we have may be incorrect. We have reached out to our customer to confirm the correct mailing address and will ensure a new check is sent if needed.

If our customer has additional questions pertaining to this matter, we may be reached at [redacted]@GoDaddy.com or via phone at ###-###-####.

Thank you for the opportunity to address and bring clarity to the concerns presented by our customer.

Kindest regards,

Office of the CEO

[redacted]@GoDaddy.com

GoDaddy.com

###-###-#### Phone

###-###-#### Fax