FMR

Dear Mr. [redacted], FMR has been contracted to collect on debt attached to your name. On August 29, 2016 you contacted our office and disputed this debt. For this reason your account was closed and sent back. At no time did a message or anyone you spoke with mention “social media”. FMR would like...

to apologize for any inconvenience and assures you there will be no further communication. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to collect on debt attached to your name. Your maiden name was on your file when it was placed with our office; unfortunately we had no way of knowing that it has changed. The conversation was reviewed, all of the information pertaining to the debt was...

provided to you. When you requested documentation to be sent to you we verified [redacted] as a current address. Said documentation was mailed to you on June 2, 2016. Your account was also placed in the appropriate status so that any other phone numbers, including yours, would not be called as per your request.  On June 27, 2017 you again called into our office and advised the representative that we would be receiving a cease and desist. At this time your account was placed in a cease and desist status and you have not been called since. We can assure that your account has been closed and returned. Regards, Nick W.

Dear Ms. [redacted], Our office is handling a personal business matter attached to your name. FMR has been attempting to contact you and update your information so that the appropriate paperwork could be sent notifying you of the matter. Per your request your account has been sent back and...

you will receive no further calls from this office. We apologize for any inconvenience. Regards, Nick W.

Dear Ms. [redacted], FMR would like to apologize about the delay in responding to you. Your account with this office has been closed and all communication ceased dating back to 02-11-2016. FMR would like to apologize for any inconvenience. Regards, Nick W.

Dear Ms. [redacted], I have reviewed your complaint and would like to apologize for any inconvenience. We have documented the account as a dispute, it has been closed and you will receive no further communication regarding this. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to collect on a debt attached to your name. Per your complaint, FMR has made the decision to document your account as disputed and permanently discontinue all collection efforts. The representative that spoke with your husband has been sent for continued...

training, and has had their file documented of this issue. FMR would like to apologize for any inconvenience. You will receive no further contact from this office. Regards, Nick W.

Dear Mr. [redacted], On 02-01-2016 you spoke with a representative of FMR. The representative informed you of the account that we had been contracted to collect on. You are stating here that any loan you had taken out was paid back. Unfortunately this sort thing happens quite frequently. Someone that you...

have paid does not properly close or status the account and then it is sold. FMR would like to apologize for any inconvenience. All collection efforts have been permanently discontinued. Regards, Nick W.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Dear Mr. [redacted], First and foremost FMR is a third party collection agency. We do not purchase debt, it is placed with us for the purpose of collection. You reference of  “over 300 complaints”, we have answered every single one of them. Our findings are this site is a sounding board for...

slander. Over 200 of the complaints are consumers who never even contacted our office, just jumping on the band wagon. Your allegations of extortion are absurd, unfounded and untrue. We simply contact people who have valid debt out there and provide them an opportunity to resolve it, most of the time at a drastically reduced balance to help them out. If they orally dispute, or send it in writing, we immediately and permanently discontinue collection efforts. We apologize to you and your wife for any inconvenience and assure you that you will not be contacted from this office again. Nick W.

Dear Mr. [redacted], FMR would like to apologize for the delay in responding and any inconvenience. Your payment of $100 was reversed today. Please allow seven to ten business days for the funds to become available. Your account has been documented disputed and all collection activity has been...

permanently discontinued. Your account and information will go no further than this office. Regards, Nick W.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Dear Ms. [redacted], FMR had been contracted to collect on debt attached to your name. We would like to apologize for any inconvenience this may have caused you. FMR was unaware that your identity had been compromised in the past and would never have made an attempt to contact you if we had. FMR has...

closed and permanently discontinued all collection activity regarding these accounts. There will be no further communication with you or your family. Regards, Nick W.

Forward Movement Recovery (“FMR”) is a debt collector.  We began placing calls to locate Ms. [redacted] regarding her [redacted] LLC loan, original account number ending in [redacted].  We placed several calls to numbers listed on the account placed in our office, presumably provided by Ms....

[redacted] when she took out the loan.  All skip-tracing calls take great care not to disclose the purpose of our call other than to locate the consumer we are seeking.  When we finally spoke with Ms. [redacted], she confirmed this by stating that her sister received a call that our office was attempting to locate her.  Ms. [redacted] called into our office on February 2, 2017.  After verifying she was the consumer we were seeking regarding the above account, we advised her that we were attempting to collect on said account.  Ms. [redacted] became somewhat irate with our agent who was explaining to her how the account ended up in our office and trying to provide her with the necessary information so she could validate the account on her end.  A verification of debt letter was emailed to Ms. [redacted] at her email that she provided prior to her terminating the call.  At no time during the only time we spoke with Ms. [redacted] was any threats levied regarding litigation or otherwise.  The entirety of the call with Ms. [redacted] was attempting to explain to her what the account was for before she simply terminated the call.  We have placed Ms. [redacted]’s account in a do not call status and will not contact her again regarding this account, unless and until she contacts our office as the debt remains unpaid.

Dear Ms. [redacted], FMR would like to apologize for the inconvenience. First and foremost the representative handling this has been suspended without pay and submitted to continued customer service training. FMR will take you at your word that the debt that has been placed with us has been paid prior...

and close it properly. You will not receive ant further calls considering this matter. Again, we apologize for any inconvenience. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to handle a personal business matter attached to your name. This office is operates from 9:00am – 6:00pm Monday through Friday and only makes phone calls during these hours. Our message does not threaten or use the phrase “obstructing justice”. You are...

confusing our efforts with a different office. On December 8, 2016 you left a message after hours asking that you not be contacted, at that time your number was removed from our system. You or your family have not and will not receive any more calls from this office. We apologize for any inconvenience. Regards, Nick W.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  However, I want to be sure this does NOT show on my current credit reports as this was filed years ago.
Regards,
[redacted]

Dear Mr. [redacted], FMR would like to apologize for any inconvenience.The representative you spoke with has since been terminated due to their inability to provide a high level of customer service. Per your request, you will not receive another call from FMR. Regards, Nick W.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me as long as what they state will remain, in fact true, that I will not receive any further communication from their office.  The only thing I still find wrong is the email address they provided to me, that I supposedly had, was never ever created by me at any time--reason for the fraud. Otherwise, this will be an accepted resolution.
Regards,
[redacted]

Dear Mr. [redacted], FMR has been contracted to collect on debt attached to your name. The requested documentation unfortunately is not available due to the original creditor selling the debt a few years back. We will honor your request and close the account as paid in full removing your final...

transaction. You will be provided documentation to that effect via USPS. We apologize we are unable to assist you further. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to collect on a debt attached to your name. FMR would like to apologize for any inconvenience. After reviewing the phone call, we have determined at no point was bank fraud said to you regarding the debt. The representative you spoke with for some reason was...

having a hard time understanding your simple request, and again, we would like to apologize for that.  That representative has been suspended without pay and submitted to continued training. Your account has been documented disputed/identity theft and closed. You will not be contacted again. Regards, Nick W.