Collins Comfort Masters

Ryann S[redacted] was most helpful checking our unit. He made suggestions for the future of our unit and replacement information. He is an asset to Collins Comfort Masters. He is knowable and a genuine person.

Had Collins install my unit over 10 yrs ago and service has been great! Normally they send [redacted] who is always pleasant, does good work and makes sure no dust remains after coming out of the attic. Would recommend them for heating/AC problems. Sure will consider them should I have to replace my unit.

We had the misfortune of our A/C quitting on Saturday afternoon. This was a 13 year old Trane unit that we had Collins Comfort install and it gave us good service. I figured we would have to sweat it out until Monday or pay a higher weekend service rate, but I was mistaken. They sent Konner out within an hour of my call and unfortunately the news wasn't good. He called his office and scheduled a salesman out for the next day (Sunday). James came out at 8 AM and went over our options and we set up the installation for the next day. Everyone was great. Armando, Juan and Duran were the installers and they were very professional and cleaned up after themselves nicely. We have used Collins Comfort for thirteen years and will continue to do so. It's nice to be cool again.

A thoroughly professional completion of plumbing work, including installation of

hot water heater and change of water shut off valves for the house. [redacted] was thoroughly professional in completing the work in a timely manner, leaving

a clean area at completion of work. I will certainly be a repeat customer for future

work, both plumbing and air conditioning.

Collins Comfort Masters was great. They were able to schedule a time convenient for me. They were reasonably priced. They ran on time. They found an issue that was under warranty and took care of that as well. Fred was extremely courteous and helpful I would highly recommend them.

[redacted] and [redacted] installed a [redacted] mini split in my garage yesterday. They did an excellent job and cleaned up after the installation. They answered all my questions and explained how the system functions.

We are very happy with the installation of our new AC unit. Dan L[redacted] and Juan B., our installers, are dedicated and showing great workmanship. Despite a little hick-up with the part, they were able to finish the job on time, as expected. We are happy with Dan and Juan and with Collins.

Collins Comfort Masters installed a new [redacted] HVAC system in my house last week.
I was pleased with the everything from [redacted], the salesman, to the installers, [redacted]. and [redacted]. They were very professional and the installation looks great.

[redacted] & [redacted] were here last Friday for over 10 hours with a very difficult install. The space in the overhead for the unit was built 20 years ago for smaller units and it was extremely difficult to muscle the new components into place. They did a good job and cleaned up after themselves very well.

The crew from Collins Comfort were all quick, professional and very polite. They installed spit AC/furnace at my house in Chandler. They took 2 days to accomplish it. Thank you [redacted] and[redacted]

I had two complete air conditioning/heating systems installed on 7/21/14 by Collins Comfort Masters. The crew arrived on time at 7:30 a.m., as scheduled, and completed the total job by 4:30 p.m. They were neat, clean, and left my home in spotless condition.
I was impressed with their attention to minor details during the installation. I would recommend this company to anyone considering installing a new a/c unit.

Collins Comfort Masters Employee [redacted], who is an HVAC Service Tech. is by far the most professional, honest, trustworthy, and extremely knowledgeable HVAC Service Tech. I have ever had in decades of AC and Furnace Service and Repairs.

I specifically request [redacted] only, as I know that any needed service done, will be to my complete satisfaction.

I now have [redacted] only do all my service and repairs, and have had for the last ten years. I hope to have him continue for the next twenty years!

Thank You for having an extremely valuable employee like [redacted] available to your customers. I would not use anyone else.

Fountain Hills, Arizona

Once again Collins has come through for us. We had our A/C unit serviced on June 30th. and once again [redacted] was our technician. As always he was very efficient and did the job in record time. He not only did the work, but he explained everything very throughly. We will continue to use Collins [redacted] Fountain Hills

I have been using Collins Comfort Masters for over 8 years, I also had them install a new A/C unit with Air Handler and I have never been happier. I have them check my unit twice a year, they just came for my Summer time check and [redacted] was great and did a great job.

Thanks

We are extremely pleased with the HVAC systems installed by Collins Comfort Masters. Our salesman ([redacted]) did an outstanding job of presenting the various options in replacing our entire HVAC system. The installation crew of [redacted]., [redacted]., [redacted]., [redacted]., [redacted]., [redacted]., and [redacted]. we’re outstanding. We would highly recommend this company to anyone in the market for HVAC systems and service.

Very well well coming up to the door and polite to me, Frank checked inside and out. Informed me about me 3 recommendations he would do to improve my AC. I will consider them from such a nice service person.

Collins recently installed a completely new system in our home. This is the 2nd unit they have installed for us (one in a previous home) and they have always done a good job at a fair price. We thought the installers - [redacted] and [redacted]. - were excellent. They were patient with us and answered our questions thoughtfully and without any condescension. It's been a couple of weeks since the installation, and the new unit is performing flawlessly.

I recently had a [redacted] gaspack installed. This was my first experience with Collins Comfort Masters and my first [redacted] system. The salesman, [redacted], arrived on time, was informative and prompt in subsequent questions. The installation was above reproach. [redacted] and [redacted] were efficient, thorough, informative and friendly. All activities and operations were clearly explained. It is clear these people are professionals in their field and I am confident they had my best interest at all times.

We had used the services of Collins before so we requested a quote to install 2 air conditioning at our home. The sales person was extremely professional and knowledgeable and educated us on the different systems what allowed us to select the units that would serve serve our needs. The installing crew (Dan Long, Jose V., Juan B. and Gerardo) were respectful, took care to leave our home clean and took the time to explain to us how to program the thermostat. The work went on without a glich and now we are able to enjoy our new units.

We just had two A/C units installed in our home. We were impressed with our four

man crew. They worked in uncomfortable conditions (it was 112 that day) and still did a

great job. They were friendly, professional and cleaned up all debris. Our thanks go to [redacted] and [redacted].