Capital One Financial Corporation

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my...

complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not...

resolve my complaint.  For your reference, details of the offer I reviewed appear below.I am not satisfied with Capital One's response.  [redacted] says "On August 5, 2015, we received your request to opt out of our mail offers."  They received my request to not receive anymore solicitations from Capital one as of JANUARY 15, 2015 VIA MAIL AND VIA PHONE, OVER 500 CALLS TO CAPITAL ONE AND I WANT CAPITAL ONE TO ACKNOWLEDGE THE TRUE DATE ON THEIR RESPONSE.  Their is response that they received it on August 5, 2015 is a lie!  Thank you.
Regards,
[redacted]

Capital One received this complaint and corresponded directly with our
customer to resolve the matter.

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID[redacted], and have found that there is actually an issue concerning my CREDIT CARD...

account.So I definitely have to continue with this complaint.
Regards,[redacted]

Capital One discriminates will close a customers account without understanding facts of a situation. Account was closed after company made blatant mistakes and did not address them to me, even though I reached out on numerous occasions, even to the executive office to notify them what was going on. I have been working for the past 3 months to restore privileges to my account and they continue to stall. If you try to complain about the company they will send you a generic message and state something along the lines of "consumer is disputing issue with other agency" even though I'm not or consumer conversed with agent who addressed their needs, when in fact non of that is true.

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the...

offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,
[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my...

complaint.  For your reference, details of the offer I reviewed appear below.
Capital One has offered me NO RESOLUTION. They basically told me they don't care about me or my business. THEY ARE TOO BIG TO CARE! I will never do business with them again. No matter how low my balance is on my credit cards and even when I pay them off, they still refuse to lower my interest rate. 
Regards,
[redacted]

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my...

complaint.  For your reference, details of the offer I reviewed appear below.
I have verified my information with capital one multiple times and I do not wish to do it again.  I will not go through this much trouble with them to me a customer and I am not sure they understand that I am not happy with this resolution.  i have paid them in full I owe them nothing.  They owe me.  I want my account closed with them and I will never do business with them again.  
Regards,
[redacted]

Revdex.com:
I have reviewed the offer made by the business in reference to...

complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Capital One wants to close out this complaint because I also initiated a complaint with [redacted] regarding this issue, but I will not close this out until I have received a resolution from [redacted].
Regards,
[redacted]

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted] And thank you for your help !!
regards, [redacted]

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my...

complaint.  For your reference, details of the offer I reviewed appear below.
1. Capital One stated THEY sent a letter to [redacted] dated for November 13, 2013 to address my concern. No letter was sent to me from Capital One or [redacted]. IF they did, I request a copy that was sent to [redacted].
2. They are the ORIGINAL CREDITOR so the information that I sent was certified and they should have payment history, date of delinquency, and all the information that I requested from THEM.
3. They stated they could help me with information on the account dated before May 17, 2011. THAT was what I was asking for,  again,  in the certified letter sent to Capital One.
4. Again, if the information is not verifiable, please have Capital One and [redacted] removed the information from all three credit bureaus [redacted], and [redacted]. 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the...

offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,
[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my...

complaint.  For your reference, details of the offer I reviewed appear below.
Because I have already sent in my ssn card twice and my account is still locked they keep having me send in documents over and over and saying they cant read it this company is also bogus and treat their customers like criminals and they lie.Regards
[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would...

not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I want nothing to do with capital one and they're sexist customer service line. I was treated like a criminal and that is absurd. I don't want anything from capital one but for people to know what a horrible business they are.
Regards,
[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my...

complaint.  For your reference, details of the offer I reviewed appear below.
The response is inaccurate. The 0% interest rate was offered on correspondence that was mailed to me from Capital One regarding a new [redacted] credit card.. I also saw the 0% interest rate offered on the Capital One website.Click on the link below. [redacted] card holders were offered 0% apr. I was issued a [redacted] card. [redacted][Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]

Dear [redacted], I’m reaching out to you about your concerns to the Revdex.com (Revdex.com) regarding a fraudulent account. I’m sorry for the frustration that you may have experienced regarding this matter, and I would like to share my findings with you. Our records...

indicate that the account was opened on March 30, 2012, after we received an online application. Your name, date of birth, and Social Security number matches the information listed for you with the Consumer Reporting Agencies. The account was established with the mailing address of [redacted], and an email address of [redacted]. This information was been validated to you through public records. We mailed statements and other notices to this address and have no record of having received any returned mail through the U.S. Postal Service. I have enclosed copies of your April 2012 through November 2012 billing statements for your review. The credit card was mailed to the address in our system of record. We show that the card was received and activated on April 5, 2012, and the Personal Identification Number (PIN) was changed. That same day a cash advance for $100.00 was made at the Ladysmith Citgo Automated Teller Machine (ATM). On May 3, 2012, we received a phone call from you stating the first billing statement had been received, but the credit card had not arrived. We advised that we need verification documents, you had the option to take them to a local Capital One branch, or the documents could be faxed. You requested that we finish the conversation with your boyfriend and we advised him the same information. The address was changed on the October 2012 statement to [redacted], and this address was also validated to you through public records. The account charged off due to delinquency on November 28, 2012, with a balance of $606.78, and was sold to [redacted] (PRA). When this happened, PRA became the legal owner of the account. For further assistance, please contact PRA directly at 800-772-1413. © 2015 Capital One. Capital One is a federally registered service mark. All rights reserved. We do not show where you had previously contacted us to report the account as fraud. We are unable to accept this claim at this time until you provide us with a police report naming your ex-boyfriend as the person who applied for the credit card without your authorization. Once we receive this information, we can review this claim again. Please note that Capital One complies with all applicable laws and regulations while servicing and collecting on our credit card accounts. Please be reassured that we keep account information confidential and secure, and we do not disclose account information to anyone other than the account holder. If you have additional questions or concerns, please give me a call at [redacted], Monday through Friday from 8 a.m. to 4:30 p.m. PT. When contacting me, please be sure to have the following six digit phone PIN available: [redacted]. I’m glad to help any way I can. Sincerely, [redacted], on behalf of Capital One

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I...

have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted].
Regards,
[redacted]
Thank you [redacted] for your understanding in this matter and Capital One patience.

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The business is using false, unproved statements to allow charges to remain on my account. There was no signed contract for the charges stated that they provided services.
Regards,
[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not...

resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted] I do not think Capital One understands the damage they cause us when they lied to us about the readiness of our card to work outside the US.   We were hurt bad by them placing us in a real bind for the five weeks.  I am asking for this person to call me.   Thanks again.  
[redacted] 
[redacted]  
I will leave the country late Monday afternoon and be back Saturday morning early.   Sent from my [redacted]

Sorry I was out of town......
Capitol One contacted me and the situation was resolved.  They agreed to stop all solicitations for credit cards, loans, etc. 
Thank you for your help.