Budget Inn

To Whom it may concern,Revdex.comComplaint ID # ***Customer: *** *** ***Date of Stay October 15th - 19thIn reference to this complaint the following are the sequence of events that lead up to our fees of $200.00. During the entire stay of Mr***, we received no
complaints in reference to the improper functions of the Television. These Flat Screen televisions are fairly NEW and we (the hotel) has never had any issues of these Flat Screen televisions since their installation.We do a routine check in all the rooms after the departure of each guest (Standard check up) checking the remote of these TV's are one of them. Not until Mr*** checked out of the we notice that the television did not work? We did the basics of checking the electricity and the outlets and found that they were functional. We then called a technician to see if there was a problem with the Television and at this time we found that someone was tampering of the Television.We have attached the parts that were tampered with, along with the Receipt of the repair which included the parts and labor. We also have lost revenue of this room due to fact that we could not rent this room until the Television was repairedThe average room rate of the hotel is about $plus tax. The property itself has gone through a major renovation and the Televisions are part of this renovation.Mr*** did not stop at the front desk to communicate this to us neither did he call the front desk the night before he checked out to complain about the television. In accordance to any email correspondence to management or the hotel, none was made with the exception to that of Mr*** ***These charges are legitimate as we have exhausted every avenue to rule out our guest from any damages, ut in this case it is clear that Mr*** had tampered with the Television.The actual damages does exceed $as we excluded the lost of revenue from the room rental, time and mileage driving to and from repair shop.We will also communicate this letter to Mr*** for clarification.Thank you for your time*** ***Sales and MarketingBudget Inn - AnaheimW Ball Rd.Anaheim, CA 92802Phone: (714) 535-5524Cell: (310) 920-

RE: Revdex.com Case# *** - BUDGET INN Dear Ms***, We regret Ms***'s experience during her stay at our hotelOur hotel has not experience any customer complaints or incidents involving bugs in beds or in the rooms for that matterThough we sympathize with the guest, there
was no evidence or reason to think any potential bite marks or swelling was a result of her actual stay at the hotelIn fact, the same guest came back to our hotel within days for yet another night of stayWe chose not to accommodate her second request based on the fact of the incident in question, where we felt the guest may have accused our establishment falselyIf the incident was as severe as she alleges, then why would a guest come back to the same hotel days later? As for the video, we never saw it and have no basis to determine if it exists much less if its even from our hotelI know there are many people who choose to scam with videos from other locationsWe are a small business and work very hard to maintain a quality establishmentI would ask that Revdex.com investigate the guest's claims further and establish a true basis of what she is seekingWe have no problem refunding a guests money due to a fair accounting of their experience or other related issue, but we feel this guest may not warrant thatWe would ask Revdex.com to help determine a proper course to resolve this issue. Sincerely, Jay P*** Budget Inn South Boston, VA

The Budget Inn feels badly they were not able to accommodate the customer and wants to sincerely apologizeWhen the party called to request a handicap accessible room they were told they were sorry that they do not have those availableThey are not in any way discriminating and are sympathetic to
a person in that situationThey would have done anything they could to accommodate the party if they were able toThe motel was built in and the City of *** did not require motels to be in compliance with the Americans with Disabilities ActDue to that fact, The Budget Inn does not have a wheelchair accessible room for the party to rentWhen the party contacted them he was very persistent and would not accept there responseAgain they would like to apologize to the party for any inconvenience

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my
dispute
Please enter your reason(s) for rejecting the business response below
Regards,
*** ***
Manager is giving information I have pictures of posting from Craig list and reviews from They may have changed the name of the company but still conducting business as a moving company

When I visited Eagle Cross Kennel and met with Mr*** *** I did so to pick up my new week old Goldendoodle puppyMr*** was hesitant to show me the pups parentsWhen I saw the condition of the kennel I felt extremely disappointed, upset and angered by the horrible condition of the kennelsThe small area containment where puppies (as well as adult dogs) were kept were filthy and darkPuppies were taken from their mothers at weeks old according to Mr***Since puppies are removed from their mothers so early they do not learn behaviors from their mothers they shouldI do not believe the puppies are adequately cared for, (I believe the same is true of the adult dogs)When I got the puppy home she was passing large amounts of blood in her stool and vomiting several times a dayI took the puppy to my vet she had ear mites, parasites, an ear infection and additional medical problemsI think Mr*** is running a puppy mill and I doubt my puppy was the only sick dog "rescued" from *** ***Furthermore, I do not believe the advertisements about this kennel have any truth to them whatsoever

ID #***Dear Ms*** ***We would like to clarify the way motel business calculating the (nights)Guests normally cheafter 3PM which is different from motel to motel, but it is very hour for guests who could start to check-inIf you have stayed in any hotel or motel
before, you should know about that.Our cut of time for the same night is 7AMTherefore, anyone who checked in between 3PM to 7AM is considered as last nightIn this case, the guest indicated that she wanted to "secure" a weekly room which is a discounted rate of single nights, and weekly room is not always available because of its priceOur front desk employee *** has been working for over a year and she knew how the nights were calculated, and she always required to inform the AM cheguest that AM is always last nightA lot of people are confused about this calculation, but the common sense is that if you add all the hours up, it can't be more than hours a dayIn this case, the guest tried to get an extra night for what she paid forOur system has fixed calculation of the nights, so it was correct that she cheon 28th night not 29th night, so the check-out time was 5th at 11AM not 6th at 11AMThis was not our mistake because we never forced guest to chein early morning, and guest always had to wait till 3PM to chefor the nightWe will never ask guest to wait till 7AM to chebecause it will leave guest to stay over hours a day.In Mrs*** statement, it seems that she was explained the situation and she had difficulty of understanding how the nights were calculatedWe hope she can understand now after the written explanation.The allegation of $to $wasn't true because they actually stayed nightsTherefore, the dispute amount of $was illegible because guest had received total amount of nights that was supposed to beTherefore, we couldn't refund any money back to the guest because there wasn't any error.The key remote deposit of$was refunded back to guest's credit card on Oct5th, at 11:12AM.We have enclosed a copy of the receipt and the log of her cheand check-out timePlease feel free to contact me, if you still have question about the calculation Thank you.Sincerely yours, *** ***10/16/

when I went to check out the guy about broke his neck runing to my room youcould tell this guy was up to something he came back n a huff stateing some one had smoked in the bathroom I told him that no one had that we went to my car to smoke he saied come with me ill show you all he did was stand by toloit and say here I can smell it well onlything could smell was oder from my friend going poop thats why we opened window in bathroom so this guy is more full of it than that toliot was afew minutes before there was no reasoning with this guy he wanted to keep my $deposit you could tell he had ran this scam before

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

The account we have on file (mastercard) is an *** accountWe refunded them, they should be refunding the consumer Discover card

Complaint: ***
I am rejecting this response because: Again, the vendor did not go over contract with me and was hurrying me to make a decision because her next client was in the officeAlso, the vendor is not forthcoming about extra costs of supplements that are not included in the total priceAgain, I want to stress that I signed the contract on a Friday and cancelled on Sunday afternoonI received no services or guidance over that two day period that would warrant her to collect $1,from meI feel that she is taking advantage of and is basically stealing money from innocent people that are trying to better themselves
Regards,
*** ***

I am writing this letter in dispute to Howell Engine Developments actions regards to an engine wire harness I purchased in September I purchased a wire harness for a Chevy Vortec 4.3l Vas well as the computer tuned for the specific engine When it arrived the craftsmanship was excellent and felt I went with the right company Once the engine was installed into the vehicle, I then had the wiring professionally completed and the Howell Engine Development harness instlled
I then tried to start the engine and over and over the engine didn’t fire, it turned over but didn’t fire We then called Howell and they suggested to replace the distributor, which I did and again the engine turned over but didn’t fire We called Howell again and they advised we may have received a bad harness and to “jump” two of the wires; they gave us the pin codes to connect together and we did this and again turn over but no fire
Becoming increasingly frustrated that they only way to start the

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Attached is the original voicemail that I received, along with copies of the separate e-mails that I sent to the address I was givenAt no time did I receive a reply whatsoever to the e-mails I sentThe call that I did receive did not even come from the manager, but from an employee who was relaying the informationIt is now over 1/months later and I am just now receiving any kind of direct response from the building managerOnce again I stand by my earlier statement that I did not ever touch the television while we stayed at the hotelThe one night we did try and use it, the tv just scanned through the channelsWhen I went to say something to the front desk upon checkout, I rang the bell every seconds for over minutes, without anyone every coming to help usI do not want to have to file an unauthorized charge claim with my bank, but I do not know what other course of action I haveI did not do any damage to a television, and I do not appreciate having an unauthorized $charge placed on my bank card.]Regards,*** ***

I bought my puppy in December of He was months old when I purchased himI heavily researched breeders online before purchasing and on Eagle Cross Kennel's website, they look greatHowever, that is far from the reality When we arrived the kennel was extremely dirty and had a horrible smell of urine and feces The puppies were confined to small quarters that were full of wet newspaper and feces G*** brought out puppies for us to see and they acted like they had never has human interaction before We chose the older one that appeared to be in worse condition We asked if we could see the parents but G*** told us we put the adult dogs at risk of getting sick so we could not meet them but we could see them online The mother was not on the websiteG*** told us over the phone that the puppies we were looking at were going to be $1000, but once we were paying him he quickly changed his mind and told us our puppy was $because he "has a nice coat"
Because our puppy was extremely dirty, matted, and covered in urine and feces, we called groomers on the way home and luckily were able to get him in that afternoonThe groomer bathed him times attempting to rid the horrible smell and had to shave him due to the condition of his coatThe groomer explained they do not like to shave dogs that young but she simply had no choice because his mats were so severe
The following day we took our puppy to the vetHe was diagnosed with round worms and Giardia despite G*** telling us the puppy was treated for worms one week prior We also found out the puppy was missing many required vaccines for his age and the ones he did receive did not have the appropriate boosters given so our vet recommended essentially redoing all his vaccinesWe contacted G*** about the health issues the day we got the results but never received a response
Our dog is now year old and the results of testing all point to a liver disease (not yet confirmed) We contacted G*** to see if we could get our $refunded to cover the prescriptions that he will need the rest of his life Instead, G*** told me to "put the dog down" and he would replace him with a puppy of up to $value I told G*** I was not interested in replacing my dog but he continually repeated I needed to put the dog to sleep because he was only going to get more genetic problems
I would STRONGLY recommend not supporting this business The puppies are not properly socialized or cared for G*** is much more interested in financial gain rather than the well being of his animalsIf you want an ethical breeder, I would suggest you look elsewhere

While traveling in California, needed a place to stay in Bartow, CA, searched thru Hotels.com and found this motel, booked a room sitting on the motel's parking lot, but had to pay the merchant directly, not Hotels.com, we had adults and small kids, the room was booked for people, since kids are small and sleep with usOnce we started unloading, the owner came out with a flash light, looked all over our van and told us to leave, since we had kidsI asked for my money back, but he told me that I would need to get them thru Hotels.com, since this is how I found this motelIt was too late in the evening, we left and got a room down the street with no issuesWhen I called Hotel.com I was told that they can't give me my money, since I didn't pay them, but paid the merchant directly $I filed thru my credit card for a charge for services that were not providedThe merchant responded to my credit card company stating that since there is a charge, the services were providedI

Revdex.com:
I received a refund from *** last week, so it seems it finally has worked out
*** ***

We were asked to price out BTU, the gentleman that was there doing the estimate was recommending BTU, the rooms are 10' X 14' with less then foot ceilings10' x 14' = square feet x BTU per foot = cooling BTU, at BTU per foot it still only comes up to cooling BTU
When *** *** called after receiving the estimate for the BTU units we were in full agreement to drop back to the BTU, the 10000's were way to bigWhen she called a day before the installation I went through all the calculations again with herAgain could not justify going up to BTU, was afraid we would get cold room but humility not being removedSteven (the gentleman who was there for the estimate) even checked with her the morning of the installationWe were asked to mark the wall for the installer, he went by her home, again made sure she was good with the 8000's yesThey were installedt he next day I received a call she wants to change to the BTU, it's not good enoughI said I would speak with the ownerBy *** *** own admission the rooms came down to degreesI spoke to the owner, the rooms are getting cold, 10000's are not going to do any better if anything might get cold and clammyThese units were installed thru wall of her home,they cannot be restockedWe will have to purchase new sleeves, have no boxes, could not sell as new they are usedThe BTU units are 14" high by 3/8" wide, the 10000's are 15" high by 5/8" wide, the whole installation has to be redoneWe are not charging inflated prices, we have to cut more then 5" of brickWe also offered getting her new sleeves and she could try selling the units on her own and possibly do betterThe units that were installed are more then cooling the rooms down

Ms*** Our motel has minutes grace period for guest to decide to refuse the roomIt was posted in the lobby and also on the guest registration card that guest signedGuest stated that he had stayed in the room for minutes which had passed the grace periodTherefore, we are
not able to refund room chargeHowever, we had issued $back to his credit card the same night Please find the copies of the registration card and the refund of $Thank you very muchRegards, *** ***

The client's agreement is attached We read every word of the documents TOGETHER, THEN she signed every parapraph, indicating she read and understood the cancellation policies We have refunded everything that was due to the client.Our coaching program is very unique It requires
that the client be VERY COMMITTED and persistent Before we ever agree to accept a client, we tell them several times that this is not the right program for everyone!!! It's very demanding Before we offer to accept a client, we ask them how committed they are to do everything we tell them to do and to be persistent We will only accept a client after they confirm they are 100% committed

The guest in reference to the complaint stayed from October to the 19th (nights) During the course of the clients stay, they did NOT render any type of solution with the hotel in regards to the disfunction of the Television It is unusual for any guest to best to in our hotel for (days) and not report any type of concerns they might have throughout their stay especially the malfunction of the television As we have mentioned prior in our statement, the hotel checks every rooms prior to renting it out to the public to ensure all aspects of the rooms are functional All out Televisions are fairly NEW as is the renovation of the hotel We DID NOT any history of these Televisions having any type of problems especially one of this nature? It is not our intent to pursue this case as we respect and appreciate the business our guest provide However, after exhausting all the ares to dispute our findings against our guest, ALL areas of our finding lead to this particular guest that occupied this room during the time period satedOur records do not indicate any type of prior communication with our email ([email protected]) regardless, the hotel is still at a lost from the inability to rent the room and the replacement of the parts & labor of the Television as a result of deliberate tampering of the Television The hotel is still stands strong on our convictions of the lesser charge of $for damages

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:They offered to refund $(40%) The room was filthyDirty sheets on the bed ,walls filthy as was the showerThey should be reported to the Prince Georges health departmentThe $I left there should be refunded in fullWho ever heard of a minute refund policy?
Regards,
*** ***