Bricasti Design LTD

Hi,
It looks like malicious software was downloaded to your computerWe've temporarily locked your account so we can help you remove it.When you log into Facebook, you'll be asked to download anti-virus software and scan your computerAfter the scan, you'll be able to access your account.To learn more about malware, visit:***Thanks,
The Facebook Team

Hi ***Thanks for your patienceWe're currently reviewing your complaint and, if needed, will reach out directly to you through email in order to get further information.Thanks,**The Facebook Team

Hi,Thanks for reaching out to Facebook through the Revdex.comIt looks like you already have an open support ticket with us regarding this issueThe best way for you to get help is to respond to the email with the requested informationIf you have to submit your ID, please see the Help Center articles
below for instructions on how to do this:- How do I upload my ID to Facebook?: ***- What types of ID does Facebook accept?: ***Thanks,*** *** ***

Hi,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an
answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.Other:- I believe my content was removed in error: ***Additionally, to gather more information, can you provide us with the email address associated with the account you're referring to?Thanks,***The Facebook Team

Complaint: ***I am rejecting this response because: I already reported this issue a lot of times through your help center and nothing has happened! This is so frustrating! I contacted you directly here so you can figure out a way to help me yet the only reply I'd received from you guys is for me to check your help center? Seriously? I'll tell you again because you might insist that the help center is going to help me, I ALREADY REPORTED TO YOUR HELP CENTER YET NOTHING HAS HAPPENED!
Sincerely,*** *** *** ***

Complaint: ***I am rejecting this response because:
Their response is incorrect and misleading
(MESSAGE FROM BUSINESS:Hi ***,Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your report and it looks like this is no longer an issueSorry for any inconvenience this has caused.Thanks,***The Facebook Team)
Their claim "no longer an issue?" is falseWhere are they getting that from? It continues to be an issueThe account *** remains active, when it was suppose to have been permanently deleted from Facebook
It continues to remain an issue until *** is permanently removed from FacebookAgain, due to a suspected glitch within Facebook system, the email address related to the account was made inactive - however, the page continues to be published on Facebook: ***Sincerely,*** ***

Hi *** thank you so much for responding I,m sorry I had to go through this forum to get in touch but I have tried for weeks to get to Facebook through your help desk and had no luck an found information online that said this was a way to get in touch .Again sorry
I have recently taken over a business and the previous owners son has control of the Facebook page as admin he has changed the business contact details and has posted so far one post with negative affects on the business although he has said he will do more damage he used to be the manager of the business and was removed by his father and is ***
the business is a small resort ** *** * *** *** ** *** *** *** *** *** *** ** *** *** ***
the page URL is ***
if if you can help us regain control of this page that would be great
many thanks
*** ***
Complaint: ***I am rejecting this response because:Sincerely,*** ***

Hi ***Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your report and it looks like this is no longer an issue, and it's unlikely you'll be asked to provide any additional ID in the futureSorry for any inconvenience this has caused.Thanks,***The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to meI greatly appreciate facebook working with e to resolve this issue.Sincerely, *** ***

Hi,Thanks for writing inWe'd like to help you resolve this issue, but we need more information before we can do soCould you provide a direct link (URL) to the business you are trying to boost?Thanks,***The Facebook Team

Hi,I have tried to recover my Facebook account by following these steps:Follow "Recover Password" URLFacebook offered me to authenticate with my Google account OR to receive password recovery email to my email accountI authenticated with my Google accountFacebook recognized me correctly and offered me to enter new password (so far so good)I have entered new account (which I have newer used before)Facebook display me the message: "Someone May Have Logged Into Your AccountIn order to keep your information secure, we've locked your accountBefore we can unlock it, please verify your identity and change your password.Your account will remain hidden until you complete this process." There is a continue button as wellWhen I click on a continue button I get a message:"Choose a Security CheckHow do you want to confirm your identity?"with only one option:"I have an unlock code"There is a continue button as wellI click on a continue buttonFacebook displayed me message:"Enter Your Unlock CodeIf we emailed or texted you an unlock code, please enter it hereYou can also click on the unlock link in the email or text message."There is a text box for me to enter the code but I do not have the code.There is also a link "Confirm Identity Another Way"However I did received two emails: first one is "Get back on Facebook with one click" and the other one was "Facebook password reset"I disregarded the second one because it was just infoming me that someone is trying to change my password (which is obviously me)First email was somethig that looked it would help meIt contained a button "Get Back on Facebook"I decided to try with the button in the email "Get Back on Facebook"When I click on this button, Facebook display me the screen with the message something like: "You do not have any valid codes right now" and the link to generate the codeI click on the link to generate the codeAgain, I get tihe page where I can authenticate with my Google account or to get an emailI used my Google accountThis time I get "Email verification failedPlease try again."I go back to the authentication choice and select to get an email this timeI did get tihe email containing the code and have been redirected to the page "Enter Security Code" where I should enter itI enter the code in the box and click continueAgain I have been redirected to the screen "Choose a new password"I enter a new password to the box (one I newer used before) and hit "Continue" buttonAgain, Facebook displayd me page with the message:"Someone May Have Logged Into Your AccountIn order to keep your information secure, we've locked your accountBefore we can unlock it, please verify your identity and change your password.Your account will remain hidden until you complete this process."I hit "Continue" buttonWhen I click on a continue button I get a message:"Choose a Security CheckHow do you want to confirm your identity?"with only one option:"I have an unlock code"There is a continue button as wellI entered same code I got couple minutes ago and hit "Continue"I got the message "The text you entered didn't match the security checkPlease try again."As I don't have any other codes I followed link "Confirm Identity Another Way"I have been redirected to the page "Choose a Security Check" with the message: "How do you want to confirm your identity?"There are two options: "I have an unlock code" and "Upload a photo ID"As code didn't worked last time I've selected "I have an unlock code" optionAfter compliting photo upload process Facebook informed me that I need to wait for verification process to be completedAfter verification process is done I received an email from the Facebook with the link to reset my passwordF0llowing the link took me to step of this process and I wass back in the loop trying to recover my account!Please help

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
The final response from Revdex.com was a satisfactory explanation to what happened and information I already hadThis part of the resolution was not satisfactory to meHowever, on March 25, 2016, I received an email message from *** in the Intellectual Properties Operations divisionSee below.
Sincerely,
*** *** ***
Hi,Thanks for contacting usBased on the information you’ve provided, we’ve restored the content that was removed.Thanks,FelixIntellectual Property OperationsFacebook

Hi,Thanks for writing inWe'd like to help you resolve this issue, but we need more information before we can do soCould you provide a direct link (URL) to the profile in question?Thanks,The Facebook Team

Complaint: ***I am rejecting this response because:
I have already contacted your Help Center many timesThere was no reply.My request: I am the owner of*I own the business and office in***Recently, someone hijacked my page and took ownership of this accountThere was never any attempts by Facebook to contact me or to check the request with mePlease return *** to me.I can assure Facebook that I am the authorized representative of this particular subject matterIn fact, I am the legal owner of this particular subject matterI could provide the necessary legal document or title deed if requiredPlease advise me of an email that I could send in my document.Please advise me of an email that I could send in my documentPlease return *** to meI can be contacted at (*** *** *** or*** *** for any questions
Sincerely,*** *** ***

Complaint: ***I am rejecting this response because: Once again, they are obviously not reading the complaint because this response has little to do with my requestI just want the account closed and the charges to our company card for ad sets to ceaseI have no email from Facebook that has not been responded toObviously I've been trying to deal with this issue for almost two months! Please close our account so we can start from scratch! And stop charging us! This is outrageous!Sincerely,*** ***

Complaint: ***I am rejecting this response because: It doesn't seem like they read the complaintThis is about an unofficial page (***) that has been interfering with our non-profitWe are the official *** *** (***)We have tried over the past year to combine the pages or have the unofficial page removedFacebook has the wrong phone number and incorrect info on the unofficial page so has caused confusion for our volunteers, donors and rentalsSincerely,* ***

I log in as *** at *** *** *** The issue is they keep
running security checks on my account after I have done all they have requested of me to prove it is my accountI have use their two factor verificationI have gave them a list of my friends to contact for security and yet it continues to be an issueJust about every to days I get message that because of suspicious activity on my accountI send them my photo and wait to days for them to unblock itPlease tell me what I need to do to stop this cycle and get my account fixed permanently so I can enjoy my Facebook account.
Sincerely,
*** *** ***

Complaint: ***I am rejecting this response because: I have filled out all these forms multiple timesI have right password it just wont allow me to verify my new email after recovering accountSo I'm still locked out of account
Sincerely,*** ***

Complaint: ***I am rejecting this response because: I was not hacked, and I am not reporting a hack through Revdex.com Also, there is no way to report a hack without having access to my account I was able to have ***! recover *** to reset password- because that is the initial problem, but Facebook has not sent the link to reset password I just need an email with a link that resets my password This began with me not being able to update my email account because I didn't remember my password, so I verified myself by having friends give me a code, and then waited days for the confirmation link to my new email to arrive- it never did So, if we backtrack this entire process I just need the password reset link sent to my recovery email address ***), which Facebook should have been able to do already, but no links have arrived Thank you!Sincerely,*** ***

Hi***Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your complaint and have determined that the content you referred to was correctly removed since it violated our Statement of Rights and Responsibilities.To learn more about this, we recommend reviewing our Community Standards: ***Thanks,***The Facebook Team