Bricasti Design LTD

I think im getting this instructions for the 10th time.I CAN NOT change my security code BECAUSE I don't have acces to my account and I think I was very specific with this
my FB login email:***
My Name:*** ***

Hi,Thank you for contacting us through the Revdex.comTo gather more information, can you provide us with the email address associated with the account you're referring to?Thanks,***The Facebook Team

Hi ***,Thanks for your patienceWe're currently reviewing your complaint and, if needed, will reach out directly to you through email in order to get further information.Thanks,***The Facebook Team

Hi ***Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't
find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.- I forgot my Facebook password: ***- Facebook is asking me to submit ID: ***Thanks,***The Facebook Team

Complaint: ***
I am rejecting this response because: Its not a password problemIt's not an Instagram problems, my account is not hackedAnd the last link may have helped but it doesnt workI attached a screenshot of what happened when I clicked on the last linkIt let's me sign in then it immediately says I need to verify my account, initially it wasn't sending me a code to my cell phone, then I got an email say facebook removed my cell phone number from my account so now it tells me that it needs to send me a text message but there's no cell number on my accountFacebook needs to put my cell phone number back on my account so we can see if it'll possibly send me a code now or notThere is a way for facebook to fix it, someone just has to do and stop referring me to the help center because nothing there will help thisI literally just need to have someone go on my account, add my cell number and or take off the identity thing so I can log into my actual account and not get stuck verifyingThe error is on facebook side, something glitched when it told me it was going to send me a code and never did and it all went downhill after thatThe photos after the first one are all screen shots of the errors messages I've been gettingWhen my cell number was there in the beginning it wouldn't send me a code, we checked with my cell phone company and they said its not on there end then after awhile facebook took my cell number off my accountI can't get past the security checkpoint without a cell number on the accountIf someone could call me this would be way easier to explain***, thats my cell, that's the number that should be on my facebook page for me to receive a code
Sincerely,
*** ***

Hi,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience
***
Thanks,
The Facebook Team

Hi ***,Thanks for your patienceWe're currently reviewing your complaint and, if ne***, will reach out directly to you through email in order to get further information.Thanks,The Facebook Team

Reclamação: *** estou rejeitando essa resposta porque: The answer is unsatisfactory, what you call the help center simply does not exist here in Brazil, I have tried for months to access this center and nobody answers anything, as you can see from the correspondence exchanged here I exist and I have the account on facebbok, which Desire is only and only the release of the account, just that release is the question is solved.Best regards***Atenciosamente, *** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID*** and find that this resolution is satisfactory to meSincerely, *** ***
I have not received any credits due to this overchargePlease let me know thanks

Hi,Thanks for writing inWe'd like to help you resolve this issue, but we need more information before we can do soCould you provide a direct link (URL) to the Page?Thanks,The Facebook Team

Hi, We've corresponded to the email ***Please submit verifying documents via the support email in order to confirm the name or update the name on the account. Thanks, ***The Facebook Team

Hi ***Thanks for writing inWe'd like to help you resolve this issue, but we need more information before we can do soCould you provide a direct link (URL) to the account you are requesting access to?Thanks,
***The Facebook Team

Hi,Thanks for reaching out to
Facebook through the Revdex.comIt looks like you already have an open support ticket with us regarding this issueThe best way for you to get help is to respond to the email with the requested informationIf you have to submit your ID, please see the Help Center articles below for instructions on how to do this:- How do I upload my ID to Facebook?: ***- What types of ID does Facebook accept?: ***
Thanks,
The Facebook Team

Hi ***,
Thanks for your responseAs previously mentioned, the best way to let us know about abuse is to use the nearby "Report" link when you see the abuse on Facebook. You can learn more about using report links by visiting the Help Center: ***Facebook also provides several tools for addressing abuse on the site, including:- Sending a message to the person who posted - Blocking the person from contacting you- Reporting the person if their behavior is abusiveLearn more about these tools in the Help Center: ***
Thanks,***The Facebook Team

Complaint: ***I am rejecting this response because: I've had to deactivate my account and FB has not come up with a plausible solutionI am not interested in a link to provide suggestions, I am interested in a solutionFB's response feels like a brush-off.Sincerely,*** ***

Complaint: ***I am rejecting this response because:How can I appeal this? I have sent countless messages frkm the Revdex.com but have heard nothing from rhe FB team as to who I can contact to speak about this? My profile was removed because I posted videos of a fundraiser that raised *** of dollars for *** *** ***Who can I speak to?Sincerely,*** ***

Complaint: ***
I am rejecting this response because:I am not making a request through Revdex.com I am making a complaintI have already exhausted the options offered by the Facebook help pagesI am not able to close the account because I can't sign inI even provided my cell number when requested as an option to reset my passwordWhen I used the code Facebook texted to me via my cell phone I reached the same dead endHowever as soon as I provided that number I began to get text messages from strangers asking to "friend" me through facebookI have a prepaid phone and my balance has gone down quickly even though I don't open or respon to these messages. I do not understand Facebook's responseThey have not provided a solutionThis is not a game to me I am retired and cannot afford extra charges on my phone or this continued resistance from the company to address this issue.
Sincerely,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me I am thankful that the Revdex.com was there to help with this process It should have been more simply resolved, but I am now satisfied that my FB page is up again, for whatever reason.Sincerely, *** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Complaint: ***I am rejecting this response because: I have tried the process through the help services as suggested however there is still no way possible to contact FacebookI have also attached a picture of the screen when I try to send the form requesting IDWhy is there not a customer service contact?Sincerely,*** ***