Bricasti Design LTD

Complaint: ***
I am rejecting this response because:This is the same message facebook has sent to me times nowI have already done what they have asked several timesI have sent multiple pictures of different forms of ID, and I've multiple times a picture of me holding my IDI did all this almost months ago and just want my facebook to be reactivated because I have proved who I say I am.
Sincerely,
*** ***

Hi, We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.comFor further assistance please visit the Help Center to find the best way to report this kind of issue: *** Thanks,
***
The Facebook Team

Hi,Thanks for writing in to Facebook through the Revdex.comIt looks like you're reporting an account that was hackedTo get immediate help, please report the account here:***From this section of the Help Center you can lock down your account and learn how to keep it safe
in the futureSince we don't support hacked accounts through this channel, this is the best way to get helpSorry for any inconvenience
Thanks,
The Facebook Team

Complaint: ***I am rejecting this response because:
Yes, I do know my Facebook account has been compromisedI would love to follow Facebook's online help, but I will reiterate the issue...My email and password was changedThe email was changed to one I don't recognizeSo when I click through the verification process, Facebook asks to send a code to this email that I don't recognizeI'm not going to send a code to an email that is not mine
By referencing me to Facebook's website does not solve the issue.
Do you have a contact number I could actually talk to someone about this?
Sincerely,*** ***

Complaint: ***I am rejecting this response because: My account was not hackedIt is indicating again and again there is spyware on my computer which there was not and asked me to verify my account several times which I did and it still was not working It is only an issue with the google chrome browser on my computer that runs older spoftwareMy husband kids, everyone can get in on the same computer It is basically a Ransomware that Facebook has with Their preferred anti virus vendors and you have no way of rejecting it
Sincerely,
*** ***

Hi ***Thanks for writing inWe'd like to help you resolve this issue, but we need more information before we can do soCould you provide a direct link (URL) to your profile or the email address/phone number associated with the account?Thanks,***The Facebook Team

Complaint: ***I am rejecting this response because: They have responded several
times to other inquires not made through the Revdex.com with these same statements and then I never heard from them againSo until they take the next step to fix my problem I can't agree that they have solved my problemSincerely,*** ***

Complaint: ***
I am rejecting this response because: Sorry, I do not understand your latest responseI just tried to boost my post and it still doesn't function or allow me to advertiseWe are now three days from the eventAre you saying it's no longer an issue, in that I should now be able to promote? If so when will this go into effect? Or are you saying you refuse to allow me to advertise, and if so why? Please explain, thank you, this is time sensitive!
Sincerely,
*** ***

Hi ***Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your complaint and have determined that the content you referred to was correctly removed since it violated our Statement of Rights and Responsibilities.To learn more about this, we recommend reviewing our Community Standards: ***Thanks,***The Facebook Team

Complaint: ***I am rejecting this response because:
Actually yes it is still an issue! I still am locked out my account for no reasonNothing has been done to fix it so please actually fix itThanks!
Sincerely,*** ***

Complaint:***I am rejecting this response because, while Facebook's block on my
account ended after a three-day period, the block never should have been imposed in the first place -- and that inappropriate block is the core of my complaintThe company has continued to fail to offer any method of immediate redress or appeal when blocks are inappropriately or wrongly solicited by other FB users and inappropriately or wrongly imposed by FB-- particularly when those blocks are incited maliciously by other FB users as a method to supporess either free or fair speech or to suppress factually accurate information or those who promulgate that information
What I seek from the company is threefold: 1) an acknowledgement from the company that this block should not, in fact, have been imposed and the removal of any internal record of this block from my account (this is particularly important since FB's internal metrics and methodology for imposing ever-increasingly severe blocks in the wake of flags from other FB members are opaque in the extreme, and malicious flagging has been used by right-wing trolls as a method to target specific content and specific FB members whose content meets community standards but whose posts and accounts they seek to repress), 2) a policy of effective redress that allows people whose posts meet community standards -- but whose accounts are inappropriately or maliciously flagged and subsequently inappropriately suspended -- to seek immediate reinstatement; 3) a way for those whose accounts and content are trolled and inappropriately or maliciously flagged to report this activity and these users to FacebookThis last point is important, because Facebook currently has no mechanism that permits the targets of trolls to actually report that malicious activity when it is designed to maliciously flag content that, in fact, meets community standards
I'm documenting this fiasco at this link: ***
Let me also say for the record that I immensely appreciate the Revdex.com's attention to this matterYou are real heroes
Sincerely,*** ***

Hi ***Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find
an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I need help with my Facebook Page:- I would like to claim an unowned Page that represents my business: ***I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: ***Thanks,***
The Facebook Team

Complaint: ***I am rejecting this response because:
Ive been through their help program more than times Their automated messages notified me that I can't request help on the issue anymore The messages I did receive werent helpful, and they still won't look at the source of my marketplace blocking My personal account is active, so the first link is useless It's as though they don't read the complaint at all
Sincerely,*** ***

Complaint: ***I am rejecting this response because:
The links provided lead to nowhere There is nothing in the help center related to my issueSomeone at sometime labeled my business as a salonThere has to be a way to change that.
Also, you're a human responding to the Revdex.com, it would be more effective if you responded to me directly and even more effective if you change the labelI own a ***.
I pay for your advertising I only have minutes to respond, not giving me time to add urls or anythingMy email address is***My admin page is *** ***My alternative email address is *** The page being affected is *** ***.
If you cant fix it, why should I be charged for advertising? Im paying to advertize a***, not a ***
Sincerely,*** ***

Complaint: ***
I am rejecting this response because:You've asked for more informationThe link to my profile, which I cannot log into, is below.***
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hi *** We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.comFor further assistance please visit the Help Center to find the best way to report this kind of issue: ***
Thanks, ***The Facebook Team

Hi ***Thanks for writing in to Facebook through the Revdex.comIt looks like you're reporting an account that was hackedTo get immediate help, please report the account here:***
From this section of the Help Center you can lock down your account and learn how to
keep it safe in the futureSince we don't support hacked accounts through this channel, this is the best way to get helpSorry for any inconvenience.Thank you for contacting Facebook,***The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to meSincerely, *** ***

Facebook has restored my account