Bricasti Design LTD

Complaint: [redacted] I am rejecting this response because:The problem still isn't fixedThis is a month now I have been without accessSincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because:This is exactly what I have been trying - and Facebook's only solution is to send me to their Help Center online This is not helping, at all, in any way shape or form The only option that I have to recover my account is to send in an ID - I have sent in both my driver's license and my passport numerous times I am asking to speak with someone about this, and I am asking to regain access to my account - so that I may run and manage my BUSINESS through facebook I currently have no access, and I have tried everything they have suggested to date - mainly 'just visit the help center' and 'upload a photo ID' - NUMEROUS TIMES - and nothing has worked, the robots are not responding to my submissions, and I am out of options My business is dependent on this login and access Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:I have stated that I already did what they have suggested and it is not at all helpfulSincerely, [redacted]

To Whom it may concern, I have attempted these solutions provided When I submit my request with photo id I get the response listed below Whoever has hijacked my account still has it and I can't login to rectify anything If by stating "It looks like the problem with your account has been resolved" you mean that they still have control of my account then yes it is resolved However I do not consider it resolved when I have no access to my own account It is very much not resolved All I get back is auto responses back that point to help article that have not resolved the issue Sincerely, [redacted] Hi, It looks like the problem with your account has been resolvedWe’re sorry for the inconvenience If you have any additional questions or concerns, please visit the Help Center: [redacted] Thanks, The Facebook Team Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted] ***

Hi [redacted] Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted] - I forgot my Instagram password: [redacted] - My Facebook account has been hacked: [redacted] - My Instagram account has been hacked: [redacted] - I am not receiving my security code: [redacted] - My email or phone number is attached to someone else’s account: [redacted] Other:- I believe my content was removed in error: [redacted] - Facebook is asking me to submit ID: [redacted] Thanks, **The Facebook Team

Complaint: [redacted] I am rejecting this response because: I posted in only two groups this morning, and now the account is suspended for seven days I filed another formal complaint with the Revdex.com this morning I was told that the situation was taken care of and it obviously has not been I have still not received a response as far as how many groups I am allowed to post inI have permission from the group administrators to advocate for mental health and the fact that your automated system is discriminating against my efforts, whether it is intentional or not, is unacceptableI have already visited the links that you posted through your support forums before I submitted this complaint as a last resort Please help me resolve thisThis is unbelievably frustrating and you are preventing me from helping others who have come to depend on or enjoy my mental health advocacy This is not OK relax in generalSincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I SPECIFICALLY ASKED FOR THE COMPANY TO IMMEDIATELY DELETE MY ACCOUNT AND STATED IN ORIGINAL COMPLAINT THAT IT WAS THE ONLY ACCEPTABLE SOLUTION I don't want to be referred to links that I've likely already fought through before submitting the complaint.Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: It doesn't satisfy my damages.Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: Useless information There has been an excellent team of skilled professionals working toward a solution We keep getting useless replies from Facebook I believe we have seen and tried them all without satisfaction Including this one.Sincerely, [redacted]

Hi, Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center - I need to merge two Pages: [redacted] - I need to change my Page name: [redacted] - I need to change the username for my [redacted] - Someone posted an unfair review of my business: [redacted] - I would like to claim an unowned Page that represents my business: [redacted] Thanks, [redacted] The Facebook Team

Hi [redacted] It looks like you’re reporting a timeline for violating your privacy rightsIf you’re trying to report an entire timeline, you’re probably trying to report an impostor accountFake accounts created to imitate real people (impostor accounts) are not allowed on FacebookWe can’t take any action against an impostor timeline from this channel, but you can learn how to report this to us here: [redacted] If you’re trying to report a specific piece of content (photo, video, share, etc.) within the timeline you’re reporting, we need you to send us a link (URL) to this contentIf this content is on a Wall or in your News Feed, you can get the URL by clicking the time or date that appears with the post (ex: "hours ago" or "August 9”)If you believe that every image within a particular photo album, without exception, violates or infringes your privacy rights, you can report the entire album by providing its URL (instead of the URL for each individual image)Once we receive this information, we’ll investigate this furtherThanks, Thanks,**The Facebook Team

Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted] I still cannot log in to my facebook tho

Complaint: [redacted] I am rejecting this response because: it does not resolve the issueI previously accessed those links when attempting to resolve the issue on my ownBecause I do not have access to the old employee's login credentials I am unable to resolve the issue on my ownI need Facebook IT to get it done Please helpThank you! Sincerely, [redacted]

Hi ***Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your report and it looks like this is no longer an issueSorry for any inconvenience this has caused.Thanks,**The Facebook Team

Hello, Thanks for reaching out to Facebook through the Revdex.comI am glad we were able to assist you Sincerely, The Facebook Team

Hi [redacted] ,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I need help with my Facebook - I can’t access my [redacted] - I would like to claim an unowned Page that represents my business: [redacted] Thanks,***The Facebook Team

Hi, Thanks for contacting usFacebook is a community where people use their authentic identitiesWe require people to provide the name they use in real life; that way, you always know who you're connecting with You might not be able to change your name if: - Your name doesn't follow our name policy- You changed your name in the last days- You were previously asked to verify your name on Facebook If you need to change your name for a legitimate reason (ex: change in marital status), please fill out this form and we'll be happy to assist you: [redacted] You can also list another name on your account (ex: maiden name, nickname)Learn more about other names in the Help Center: [redacted] Thanks,***The Facebook Team

REQUESTED INFO: Email address for facebook account [redacted] Facebook page [redacted] Facebook pages no longer access to [redacted] [redacted]

Hi ***Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I would like to report a fake account or other abuse on Facebook or Instagram:- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted] Other:- I believe my content was removed in error: [redacted] - I’m blocked from using a feature (ex: sending messages, uploading photos): [redacted] Thanks,***The Facebook Team

Complaint: [redacted] I am rejecting this response because: I am unsure how the business would like to proceed with thisThey directed me to a page which I have already addressed and which does not resolve the issueThey have also made the decision to not provide a support line or e-mail which can more directly solve the problemIt also cannot be solved by simply deleting one's account since the business retains old posts that you have made in their systemIn effect, the business is refusing to assist in removing personal information which I do not want displayed on their website.Sincerely, [redacted]