Bricasti Design LTD

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:- I believe my content was removed in error: [redacted]- I’m blocked from using a feature (ex: sending messages, uploading photos): [redacted]Thanks,[redacted]The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center.- Report an impostor account on Facebook: [redacted]- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted] - Someone is posting pictures of me or my child without my permission: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:
 
We have submitted all the required documents and followed all the steps in the instructions and we still have not gotten a resolution. Please correct this issue by reactivating our Facebook account since we have complied with all of your instructions. 
 
Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:I cannot find an answer through your help center which is why I am writing.Sincerely,[redacted]

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.
- I need to report...

an unauthorized charge or request a refund: [redacted]
Thanks, 
The Facebook Team

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: [redacted]- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted]Other:- Someone is posting pictures of me or my child without my permission: [redacted]Thanks,[redacted]The Facebook Team

Complaint:[redacted]I am rejecting this response because: This does not help me get my messages back. There is no online support option I can find for this.  Please advise directly, step-by-step, on how to get this to the right department with the proper support.Sincerely,[redacted]

Hi[redacted]
 
As we stated before you will have to use the links provided to get the help you need: 
 
I can't access my Facebook or Instagram account:
 - My email or phone number is attached to someone else’s account: [redacted]Other:
 - I need to report an unauthorized charge or request a refund: [redacted]
 
I have gone ahead and checked the links and both work on our end. 
 
Thanks,
[redacted]
The Facebook team

Complaint: [redacted]I am rejecting this response because:II
It does not respond to the complaint. This is complete disrespectful of the paying customers. Shame on you FacebookSincerely,[redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I can’t access my Page: [redacted]- I believe my content was removed in error: [redacted]Thanks,The Facebook Team

Hi,Thanks for writing in to Facebook through the Revdex.com. It looks like you're reporting an account that was hacked. To get immediate help, please report the account here:[redacted]From this section of the Help Center you can lock down your account and learn how to keep it safe in the future. Since we don't support hacked accounts through this channel, this is the best way to get help. Sorry for any inconvenience.
Thanks, 
The Facebook Team

Hi[redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.- I’m blocked from using a feature (ex: sending messages, uploading photos):[redacted]Thanks,The Facebook Team

Complaint: [redacted]I am rejecting this response because:   I do not have a direct link because the account was deactivated. I really only need to get into the messages. My login was [redacted] Sincerely,[redacted]

Hi[redacted]Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the profile or the email address/phone number associated with the account?Thanks,[redacted]The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Hi,
 
 
Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your...

problem.
 
 
If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center.
 
 
- I need to change my Page name: [redacted]
- I need to change the username for my Page: [redacted]
 
 
 
Thanks,
[redacted]
The Facebook Team

Hi [redacted] We're sorry you're still experiencing this problem. Please check out the Help Center article below and follow the instructions listed for help on regaining admin control of your business Page:Other:-I think my Page was hacked or taken over by someone else: [redacted]Thanks,
[redacted]The Facebook Team

Initial Business Response /* (1000, 5, 2016/01/27) */
Thanks for contacting the Revdex.com.
We have contacted you through Facebook Support to find out some more information regarding your issue.
Please visit https://www.facebook.com/support/ and locate XXXXXXXXX and send us a response from there....


Thanks,
[redacted]
Payment Support Specialist
Facebook
Initial Consumer Rebuttal /* (3000, 7, 2016/01/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
it is unclear what more they need. They have been unable to locate the email associated with the facebook page. I have sent the email associated with the business facebook page, which differs from my work email.
It is [redacted]@gmail.com
Final Business Response /* (4000, 9, 2016/02/03) */
Hi [redacted],
Thanks for contacting the Revdex.com.
While we only issue ads refunds in cases of unauthorized/fraudulent charges, we've decided to make an exception as a courtesy to you.
I've issued you a refund for your last ads charge for your campaign linked below.
https://www.facebook.com/ads/manager/adset/ads/?act=XXXXXXXXXXXXXXX&filter_s...⇄ /> Since you've intended to spend only $10, the refund was provided as a courtesy. The money should be returned to your account within 3-5 business days. Thanks for advertising with us.
Please let me know if you have any more questions.
Thanks,
[redacted]
Ads Payments
Facebook
Final Consumer Response /* (2000, 11, 2016/02/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
It satisfies our conflict

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't...

find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.- I need to report an unauthorized charge or request a refund: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because: the issue hasn't resolved yet....

We are still being blocked from creating live videos. We are one of the largest and most reputed media from[redacted] and now we can't even broadcast live events and interviews on Facebook. We have never streamed anything live against Facebook's policy as far as we know. Please remove the blockade so that we can continue to serve the [redacted] community around the world as we have been doing for over 10 years now.Sincerely,[redacted]