Bricasti Design LTD

Hi [redacted] Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted] - My Facebook account has been hacked: [redacted] - I am not receiving my security code: [redacted] - My email or phone number is attached to someone else’s account: [redacted] Thanks,***The Facebook Team

Complaint: [redacted] I am rejecting this response because:There are no options at the address you provided which provide an answer to the problem Facebook created this problem for me by not allowing me to change the default language back to English during the personal-to-musician account conversion There is nothing in the links you provided which help me figure out how to get Facebook to change my account's default language back to English once I have been locked out of my account This was entirely caused by Facebook through no fault of my own, and is due to serious design flaws in Facebook's implementation of this portion of their software I cannot read the language which is presented to me on the Facebook page(s) I was taken through in order to transfer my personal profile to a musician profile How exactly is the link you provided supposed to get Facebook to change the language for me All options for changing the language have disappeared from my logon account in this restricted state Only Facebook can resolve this issue for me No forum, no "reset password", nothing I can do I am relying on Facebook to resolve the issue it created for me If Facebook is unwilling to do this, then I am left with no other option than to tell the Revdex.com that the issue was not resolved Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: I have sent you a number of emails and still no actionComplete the actions of emails and complaint or reactive accountTired of going around in circles about my personal informationCompletely delete all data of account or reactive.Sincerely, [redacted]

Hi [redacted] ,We reviewed the content you reported and determined that it does not violate our Community StandardsWe apologize for any inconvenience this causesWe've since restored the content, and you should now be able to see it Please let us know if there's anything else we can do to help Thanks,***The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.- I believe my content was removed in error: [redacted] - I need to report an unauthorized charge or request a refund: [redacted] Thanks,***The Facebook Team

Complaint: [redacted] Here is the link, [redacted] Sincerely, [redacted] ***

Hi Rabit,Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your report and it looks like this is no longer an issueSorry for any inconvenience this has caused.Thanks,**The Facebook Team

Hi, Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.- I believe my content was removed in error: [redacted] Thanks,***The Facebook Team

Hi ***,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.Other:- I’m blocked from using a feature (ex: sending messages, uploading photos): [redacted] Thanks,***The Facebook Team

Complaint: [redacted] I am rejecting this response because:You say it is not possible to apply got a blue check verification, this is not true bc fb has directed me to the application several times and the last one was just a few days ago and I have emails where you denied the application with no reason whyI have emails from fb saying where y'all started taking applications again and giving me the link to applyI would like to know why you are telling Revdex.com informationOf there is no way to apply and I would like to know the reason fb is not going to approve the nuke check mark unless they approve itThis is not putting safety firstSincerely, [redacted]

Hi, Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted] - I forgot my Instagram password: [redacted] - My Facebook account has been hacked: [redacted] - My Instagram account has been hacked: [redacted] - I am not receiving my security code: [redacted] - My email or phone number is attached to someone else’s account: [redacted] I need help with my Facebook - I can’t access my [redacted] - I need to merge two Pages: [redacted] - I need to change my Page name: [redacted] - I need to change the username for my [redacted] - Someone posted an unfair review of my business: [redacted] - I would like to claim an unowned Page that represents my business: [redacted] I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: [redacted] - Report an impostor account on Instagram: [redacted] - Report abuse on Instagram (ex bullying, harassment, spam): [redacted] - Report other abuse on Facebook (ex bullying, harassment, spam): [redacted] Other:- I believe my content was removed in error: [redacted] - Facebook is asking me to submit ID: [redacted] - I’m having issues with my name on Facebook: [redacted] - I think someone was trying to scam me or a friend: [redacted] - I got a message saying I won the Facebook Lottery: [redacted] - I need to report an unauthorized charge or request a refund: [redacted] - I’m blocked from using a feature (ex: sending messages, uploading photos): [redacted] - Someone is posting pictures of me or my child without my permission: [redacted] - How do I deactivate my account?: [redacted] - How can I download my information from Facebook?: [redacted] Thanks,The Facebook Team

Hi, We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.comFor further assistance please visit the Help Center to find the best way to report or solve this kind of issue: [redacted]

Hi [redacted] ,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted] - My Facebook account has been hacked: [redacted] - I am not receiving my security code: [redacted] - My email or phone number is attached to someone else’s account: [redacted] Thanks,**The Facebook Team

Complaint: [redacted] I am rejecting this response because: I submitted the documents AT LEAST TWICE thru facebook , when you log in , and then you can upload it -1-I replied to the email I received from Facebook ( after I filed the Revdex.com complaint) and I replied to that email AGAIN JUST NOW -2-EVERY TIME I GET A CANNED RESPONSE FROM ANOTHER PERSON WITHOUT TELLING ME WHAT YOU WANT -3-Here is a drivers license [redacted] -4-And here is my electric bill [redacted] You mns and mnShow do you work for facebook ? Sincerely, [redacted] ***

Hi [redacted] Thanks for reaching out to Facebook through the Revdex.comIt looks like you already have an open support ticket with us regarding this issueThe best way for you to get help is to respond to the email with the requested informationIf you have to submit your ID, please see the Help Center articles below for instructions on how to do this: - How do I upload my ID to Facebook?: [redacted] - What types of ID does Facebook accept?: [redacted] Thanks,The Facebook Team

Complaint: [redacted] I am rejecting this response because making another complaint after so many previous ones does not resolve my issueI have had to make a new page and would appreciate the old page be deleted to avoid any confusion for my clientsSincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I have already responded and gotten a response that my ID was confirmed, yet I still cannot enter my Facebook account I sent you the exact quote stating that it was verified Just give me access into my account already.Sincerely, [redacted] ***

Initial Business Response / [redacted] (1000, 5, 2016/01/20) */ Hi ***, I completely understand your concernWe detected suspicious patterns in the way your account was being usedThese patterns suggest that you computer might be infected with malware In order to keep both your account and the files on your computer secure, your computer needs to be scanned and cleanedSince we partner with F-Secure and Trend Micro, you can do this for free by logging in with Facebook and following the on-screen directions If you think your computer doesn't have malware, and you didn't have signs of it on your Facebook account (for example, messages or posts from your account that you didn't write), then I'll be happy to remove that warning for you and you'll have access to your account Let me know! Thanks, [redacted] Community Operations Facebook Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) My computer does not have malwareAs I explained in my complaint, I DO have anti-malware and it DID clean my computer There is no way to by-pass Facebook's anti-malware downloadThere is no skip optionI am told that I MUST download TREND malware if I want to log in I CAN log into my account via Internet Explorer, but I cannot log in to my account via Google Chrome without being blocked by Facebook over the (NON-EXISTENT) malware issue The response from Facebook was inadequateThere's no information in the response as to HOW I'm supposed to contact " [redacted] !" I want FACEBOOK TO LOG ME BACK INI DO NOT have ANY malware on my computer any longer! How am I supposed to contact this " [redacted] ?!?" This is THE worst so-called customer service I've ever experienced, and I used to work in customer service If Facebook isn't forcing me to download their anti-malware, then WHY are the refusing to give me any way to tell them I don't have malware anymore and to log me back in? Why are they being so dodgy about this? This is unacceptable and irresponsible on the part of a so-called professional business This " [redacted] " either did NOT read enough of the information contained in my complaint OR doesn't read English very well, or she would have SEEN that I said I no longer had malware on my computerI've been running scans FOUR TIMES A WEEK! Bottom line: Either log me back in, or give me actual contact information Final Business Response / [redacted] (4000, 9, 2016/02/12) */ Hi ***, Thank you for writing back inI've removed this block so you should be able to get back onto your account with no problems Please let me know if you have more questions! Thanks, [redacted] Community Operations Facebook Final Consumer Response / [redacted] (2000, 11, 2016/02/15) */ (The consumer indicated he/she ACCEPTED the response from the business.) It's been nearly months, but I am finally logged back inThank you so much!

I have tried ALL of those before I messaged the Revdex.com I am told I am blocked from changing my name but not told whyI try to appeal it won't press submit I haveIt violated ANY Facebook rules yet I'm not allowed to change my name Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted] ***

Hi E***Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password [redacted] Thanks,***The Facebook Team