Bricasti Design LTD

Hi,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted] - I forgot my Instagram password: [redacted] - My Facebook account has been hacked: [redacted] - My Instagram account has been hacked: [redacted] - I am not receiving my security code: [redacted] - My email or phone number is attached to someone else’s account: [redacted] Other:- Facebook is asking me to submit ID: [redacted] Thanks,The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this is still pending resolution How do I forward the information the business has requested if I cannot contact them to provide it? Sincerely, [redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I need help with my Facebook - I can’t access my [redacted] - I need to merge two Pages: [redacted] - I need to change my Page name: [redacted] - I need to change the username for my [redacted] - Someone posted an unfair review of my business: [redacted] - I would like to claim an unowned Page that [redacted] represents my business: [redacted] Thanks,**The Facebook Team

Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted] My facebook page has been hacked and you have done nothing about it

Complaint: [redacted] I am rejecting this response because: It helps me with nothing nor answers my questionI still cannot access the account and I was given no way to retrieve it other than what I expressed since the first complaint that I already tried.Sincerely, [redacted] **

Hi,Thanks for reaching out to Facebook through the Revdex.comIt looks like you already have an open support ticket with us regarding this issueThe best way for you to get help is to respond to the email with the requested informationIf you have to submit your ID, please see the Help Center articles below for instructions on how to do this:- How do I upload my ID to Facebook?: [redacted] - What types of ID does Facebook accept?: [redacted]

Complaint: [redacted] I am rejecting this response because: Facebook has done nothing to take the fake account down and it still shows my personal phone and work placeThis is just unacceptable and unprofessional.Sincerely, [redacted]

[redacted] , Thanks so much for getting in touchI copied the link below, even in the url address it has my name at the end, but when you pull it up its for a [redacted] He hacked my account this morning and has been impersonating me to business clients Email address associate with facebook account before hack: [redacted]

Complaint: [redacted] I am rejecting this response because: I have tried that avenue(the help link) and it is not providing the assistance I need or what it says it willI selected "Trusted friends" to use for assistance if my page is hacked and when I follow the instructions I am not provided with the necessary link to give to my trusted friendsIf this is all that can be done through this channel, please provide with contact information for a channel that provides assistance with hacked accountsAgain, I would be happy to provide photo identification and any other necessary documentsSincerely, [redacted]

Hi,Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your report and it looks like there is no longer an issue with your accountSorry for any inconvenience this has caused.Thanks, [redacted] The Facebook Team

Complaint: [redacted] I am rejecting this response because: Facebook did not read my complaint about not being able to use an ID, and did not respond to my request to be contacted by a live person Sincerely, [redacted]

Hi, I apologize for your frustrationHowever, to gather more information and confirm we are investigating the correct account, can you provide us with the email address associated with the account you're referring to? Thanks,***The Facebook Team

Hi ***Thank you for contacting us through the Revdex.comTo gather more information, can you provide us with the email address associated with the account you're referring to?Thanks,**The Facebook Team

Hi, We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.comFor further assistance please visit the Help Center to find the best way to report or solve this kind of issue: [redacted] Thanks, [redacted] The Facebook Team

Complaint: [redacted] I am rejecting this response because:The email address is incorrect It should be [redacted] Please confirm that there is no account under that address or in my name on facebook Thank you Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:The response doesn't even acknowledge my actual complaint for oneIt's simply a copy paste responseResponse also does not offer any actual attempt to fix their issueI am not satisfied with a general catch all generic response with no initiative behind it Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because I'm told my content was correctly removed, but I am clueless as to why? I have no idea What happened and now I've lost everything and have no chance of getting back, with no explanationWhat did I do wrong? This the second time I've tried to find out and get a result and some answers but it's always the same thingSincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I am telling you my issue towards Facebook, and you guys dont seem to be solving my problemThe help center is something else, it helps you with useless questions I don't haveBesides if you hadn't blocked my Facebook I probably could access to the help center, but since you guys don't even give me option of doing anything because you blocked me automatically from it I cant do anythingAnd besides haven't responded to my ID for months ready, so that's the problem too Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: I have already tried all the options you gave and facebook keeps coming back with he has not violated any of your rules but he hasHe gets on this page and tells lies and this is a page that has a blog that gets put all over our cityHe already has two lawsuits against him for harrassment and defamation because of what he puts on that pageLies that greatly affect the lives and families lives of who he is talking about Sincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me, providing that your team finds a way for Facebook users to choose to get their deleted messages backAlso, please work on removing phishing attempts and/or lowering the chances of us becoming part of this unfortunate event Sincerely, [redacted]