Beverly Hills Weight Loss Clinics

Apparently, UHAUL company is running a scam I have reported this company for constantly running my check repeatedly when they wasn't and the unprofessional Maria on the property located in Houston, TexasMy problem was the ruthless UHAUL company doesn't care about the outdated country employee who is absolutely rudeOnce agreement is made it should be honor she went ballistic on my account causing chaos running on the days I didn't agree and Maria should be fired for this matter luckily my account was resolve by the corporate office refund me$ toward my account she disable my account without notified me at all I told her any problem inform me I will just use a debit card from now ow due to the poor service using check my account was legitimate running well until Maria decides to be sneaky remove my account status off the check then turn around run in executive in role three different check when I was told there where going to hold and run it business daysBe carefulMaria like to try sneak auction customer account she can forget it will not be happening not thus account in her dreams This is awful place to do business need to fire a couple employee residing on the property always late when opening the building ,maria is nowhere in site at all she is sleeping in her quarters while customer are waiting to get inside she poor images to the companyShe was definitely out of character thus day grunting her teeth, yelling and scream she can do whatever she want because she a Manager is untrue when a verbal agreement was mad she kept be a liar on a third party company was processing the check the reason it was ran multiple times it was her the entire don't trust her she is very sneaky an untruest worthy Good luck

October 5, Revdex.com ID#: U-Haul Ref#: Thank you for your concern for our customer Mr*** John Lau, a Senior Customer Service Agent, followed up on the information Mr*** provided. He contacted Mr*** and offered his personal apology for the
inconvenience he experienced. A refund for $was issued back to his Visa account as an adjustment on his rental along with a $VIP Certificate that can be used toward a future purchase or rental on the many products and services U-Haul has to offer. The refund should post on Mr***’s next credit card statement Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response Sincerely, Maria P*** Executive Assistant U-Haul International

*** Insurance finally got in touch with me in regards to my claim and after a month of them investigating my claim for water damage to my furniture it was denied due to the fact that the insurance coverage does not reimburse claims for water damageSo because there was a leak in my Uhual truck my furniture was damaged and insurance will not cover itIn this case Uhaul should reimburse me for the damages to my furniture as I paid for a properly functioning truck to move my furniture and was not expecting it to be ruined by water damage

August 24, 2015Revdex.com ID#: ***U-Haul Ref#: ***Thank you for your concern for our customer Mr***.*** ***, our Executive Assistant for our Western Massachusetts and Vermont Regional Office, followed up on the information Mr*** provided She has been in contact with Mr
*** on more than one occasion Most recently MsAndia spoke to Mr*** and explained there were no call recordings found based on the numbers he had given MsAndia back on July 28th Mr*** became upset and disconnected the call.Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response.Sincerely,*** ***Executive AssistantU-Haul International

June 22, Revdex.com ID#: *** U-Haul Ref#: *** Thank you for your concern for our customer Mr*** Dave H***, our Field Relief Manager for our Western Ontario Regional Office, followed up on the information Mr*** provided and sent him the following email in
response: Hi *** Just sending you this email once again to apologize for the issiue you had with the Auto Transsport this should have been an adventure for your family and it wasn,t I have refunded you $for all the problems your had It will take 3-bussiness days to see this Once again if you have anything further my cell is *** Once again I do apologize for what has happened Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response Sincerely, Maria P*** Executive Assistant U-Haul International

I tried to reply further on the e-mail that I got from Revdex.com, but the only thing that I found that I was allowed to do was download a file, which I don't have a file to downloadAs I stated in my original complaint I feel that I was misled by the employee of U-Haul and the wording of the contractThe contract stated that the coverage I paid for covered me for the minimum required in Ak., the person behind the counter said that I didn't have to inspect the truck for previous damage because I purchased the insuranceU-Haul manager of that store did call me but she basically told me that the information was available for me to read when I signed the contractAnd that they won't reimburse me for the $that I had to pay to the owner of the car I backed intoI still feel that I have been wronged by U-Haul I will fax you a copy of the contract, thanks. until we talk again,thinking of you***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolvedAll I was asking for in the first place was to get back to my starting point without the extra cost due to the company's error not mineI am satisfied but had to go this far to get a resolution.
Regards,
*** ***

July 20, Revdex.com ID#: *** U-Haul Ref#: *** Thank you for your concern for our customer Ms*** Kelly G***, our Executive Assistant for our Eastern Ontario Regional office, followed up on the information Ms*** provided. She informed our office she
contacted Ms*** and advised her she had the Promissory Note canceled Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response Sincerely, Maria P*** Executive Assistant U-Haul International

October 26, Revdex.com ID#: *** U-Haul Ref#: *** Thank you for your concern for our customer Mr*** Kathy L***, our Executive Assistant for our Lower Hudson Valley Regional Office, followed up on the information Mr*** provided. She informed our office
Mr*** was contacted and advised we were sending him $in VIP Certificates that can be used toward a future purchase or rental on the many products and services U-Haul has to offer. Along with our basic truck and trailer rentals, we rent pitrucks and cargo vans. We rent towing equipment, storage units, steam cleaners and garden equipment. We sell permanent hitches, boxes, packing supplies and propane in addition to many other items Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response Sincerely, Maria P*** Executive Assistant U-Haul International

I called her back, was not able to leave a message and sent an emailI got no response from her!

August 23, 2015Revdex.com ID#: ***U-Haul Ref#: ***Thank you for your concern for our customer Mrs***.*** ***, our President for our *** *** Regional Office, followed up on the information Mrs*** provided and sent her the following email in response:Mrs***, My name is ***
*** I am the Marketing Company President for *** *** U-HaulI would like to first off apologize you had this experienceAs far as the size of the truck goes I see in your Revdex.com claim that the truck was not the appropriate size for what you specified you neededI apologize for that we recommend the 3-bedroom moves for our 24ft and 26ft trucksThere are a magnitude of factors that play into thisSize of furniture, how the truck is packed, how much stuff you have in the 3-bedroomsI don't exactly know your situation but I do apologize that the equipment did not hold what you expectedFor that reason I will refund you the $When you rent the truck you have to put the fuel back in it for what you usedIf you didn't put fuel in the truck then the trucks would exentually become emptyWe do not have runners that go and refuel our trucksIf we did we would in turn have to raise our rates a little to accomidate for that expenseFor this reason I am not willing to pay for the fuel for your entire moveI will instead refund you $of the $fuel fee you requestedI feel you would have used half the fuel charged for one of the two trips you madeI will take care of the second trip as you had to use extra milesThe $service fee is what is costs the company to send someone to have to put fuel back into the truckI will refund this $fee due to you not knowing about itSo I will be crediting $back to your card right nowI as well will be emailing you a $VIP that you can use for boxes, propane, your next rental or any other services U-Haul providesAgain I apologize for the inconvience*** *** Marketing Company President *** ***Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response.Sincerely,*** ***Executive AssistantU-Haul International

I appreciate the reply however it appears you have some misinformationI was offered a truck in robertsdale however it was due back before noon the following day which would not allow me time to moveNow I could have taken it and returned it late but was advised it was scheduled to go out of state Sunday at noon and therefore I woukd have been greatly impacting another family and u-haul customerIn regards to the truck in mobile, when that truck was offered I was already at the *** dealership signing contracts This was at approximately 12:pm (because *** had agreed to stay late to allow me time to get there when they normally closed at noon) when I had a 10am reservation. in regards to the $credit, unfortunately the difference in rate was approximately $plus my time to find another truck and drive to and from Mobile to get it AND pay my hired help to wait for me to get the other truckSo while I appreciate the gesture it falls well short of making up for the difference in rates. Please let me know if we can not make this unfortunate event right

December 11, 2015Revdex.com ID#: *** ***U-Haul Ref#: ***Thank you for your continued concern for our customers *** *** and *** *** whose name is on the rental agreement.Pam A*** our Executive Assistant for our Southern Louisiana Regional Office, reviewed Mr*** recent
information he provided She advised our office she left a message for Mr*** explaining the original refund for $1,on October 30th did not transmit and for the inconvenience we caused, she included an additional $ She issued a refund for $1,today, which should post on his next Visa credit card statement.We continue to be committed to providing our customers with the highest standards of service in the do-it-yourself moving industry Thank you for bringing this matter to our attention and allowing us to offer another response.Sincerely,Maria P***Executive AssistantU-Haul International

April 20, 2017 Revdex.com ID#: ***U-Haul Ref#: *** Thank you for your concern for our customer Ms***. Alicia S***, our Executive Assistant for our West Houston Regional Office, followed up on the information Ms*** provided and was able to resolve her concernsShe
informed our office she had the Promissory Note removed and Ms*** will pay $77.34. Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response Sincerely,Maria P***Executive AssistantU-Haul InternationalTell us why here

June 16, Revdex.com ID#: *** U-Haul Ref#: *** Thank you for your concern for our customer MrF* Michelle A***, our Executive Assistant for our *** *** Regional Office, followed up on the information MrF*’ provided. She informed our office she
spoke to MrF* and discussed his concerns. She advised him of a full refund for the shipping fee. MrF* relayed his satisfaction for the resolution Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response Sincerely, Maria P*** Executive Assistant U-Haul International

October 30, 2017 Revdex.com ID#: ***U-Haul Ref#: *** Thank you for your continued concern for our customer Ms***.Jessica A***, our Executive Assistant for our Western Massachusetts and Vermont Regional Office, reviewed Ms***’s recent commentsOther than the refund for the $Reservation Guarantee Fee that was issued to Ms***, no further refund or adjustment will be forthcomingAs U-Haul is a do-it-yourself moving company, we cannot be responsible for the hiring of contracted labor Thank you for bringing this matter to our attention and allowing us to offer another response. Sincerely,Maria P***Executive AssistantU-Haul InternationalTell us why here

November 7,
Revdex.com ID#: ***
U-Haul Ref#: ***
Thank you for your concern for our customer *** ***
*** ***, our Executive Assistant for our Western *** *** *** Regional Office, followed up on the information *** *** providedShe informed our office she
contacted *** *** to address her concerns*** *** stated her credit card company had already received the requested credit and no further action was required
Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response
Sincerely,
*** ***
Executive Assistant
U-Haul International

** *** *** ** *** *** *** *** *** *** ** *** *** *** ** *** *** *** *** *** ** *** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

I received the refund but am still out money, the movers guarantee does not cover my movers expenses

March 4,
Revdex.com ID#: ***
U-Haul Ref#: ***
Thank you for your continued concern for our customers *** *** and *** ***
Our records indicate emails from both our GM of our U-Haul at South College Ave., *** ***, and our Field Manager, *** ***, were sent explaining their research and resolution as well as our Marketing Company Presidents resolution regarding Ms***’s rentalThe emails were sent so it would be clear to our customer on what the resolution is and why the decision was madeMs*** can contact our Field Manager, *** ***, if they wish to discuss the matter furtherShe can be reached at ***
We continue to be committed to providing our customers with the highest standards of service in the do-it-yourself moving industryThank you for bringing this matter to our attention and allowing us to offer another response
Sincerely,
*** ***
Executive Assistant
U-Haul International