Balboa Capital Corporation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[I am not satisfied with the response.  Because I signed the documents, I see that they are not willing to allow me to buy it outright without buying it again at the end of my contract.  So I guess I am stuck with this contract.  In the future, I will not do business with this company again, nor will I recommend anyone that I know to do business with them.  I feel that I was tricked into this contract and from reading their blogs, I can see that this is a normal practice for them.  So many people cannot be wrong.  The sad part is that they refuse to do anything about it.   So I will continue with the contract, as I have no other choice but I am truly unimpressed with the American way of business.  The fact that it is ok to trick people into making someone rich.  What happened to standing by your product as I have to do in my business.  If there is a problem, where the customer is not satisfied with our food, we refund their money.  Are we doing bad business or is it ok to rip someone off, just so long as you get paid?  I don't want to stay in business if that is the way it works.   Sad.
 
Regards,
[redacted]

Balboa Capital provided accurate payment histories and timely responses to the inquiries made by the customer.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this potential attempt toward resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

We have reached out in an effort to resolve, but have not gotten a response.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
To date, there are 41 documented complaints against Balboa on the Revdex.com site.  It is not a coincidence that at least 20% of those complaints describe the exact same scheme: that Balboa tricks their customers into unfair agreements.  The pattern is clear--and it is well-documented--that Balboa makes oral promises to lease equipment to customers with a $1.00 buyout at the end of the lease term, then Balboa sends them a written agreement with different terms buried in microscopic print (roughly 8 point font, or smaller).  Balboa tactfully misled and trapped us in an unfair agreement, just as it has misled its other customers.The Revdex.com should not allow Balboa to continue to profit from this unfair and deceptive bait-and-switch tactic.
Regards,
[redacted]

We have reached out to the customer and are working on a resolution that is satisfactory for both parties.

We are abiding by the terms of the Agreement signed and agreed to by both parties.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be...

satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made...

by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
This seems to be their coined response. They have not tried to contact myself or my attorney at all. Several attempts have been made and ignored.
Regards,
[redacted]
This seems

The payoff quote was sent per request, but it appears there was an incorrect e-mail address.  We have reached out to the customer providing the payoff quote and resolved the situation.

Balboa Capital is abiding by the terms of the agreement signed and agreed to by both parties.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]0, and find that this resolution would be satisfactory to me.  I will...

wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

We have reached out to the customer and confirmed receipt of the payoff quote and confirmed that the complaint is satisfied.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my...

complaint.  For your reference, details of the offer I reviewed appear below.Their contract has a schedule and that schedule calls for 16 total payments.  I have attached the agreement for your review.They have taken one of the 16 payments and retro actively claimed that the prorated payments does not apply to the schedule.No where does the agreement say that the prorata rent payment does not apply against the 16 scheduled payments. Their prorate rent payment they charged us is 87/90th of a full payment and thus the total amount we would pay is 16 and 87/90 payments, which exceeds the schedule and is thus incorrect. ** They need to show where in their agreement the prorata rent payment is not applied to the other 16 rent payments.  ** Additionally their 87/90th payment is calculated incorrectly which demonstrates their bad faith. Here is what they need to do:1] allow us to pay the remainder of that old invoice where they charged us incorrectly on the 87/90 to fulfil the 16th payment2] they need to send that last payment to the company that they sold the lease to.
Regards,
[redacted]

Revdex.com:
Thanks for all your help. Because of Revdex.com I got all my money back.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Balboa Capital is abiding by the terms of the agreement that were signed and agreed to by both parties.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted].  As stated, we are in the process of resolving this issue. I will wait for the business...

to review the information and discuss the situation further.  We hope to come to a conclusion on this soon. 
Regards,
[redacted]

Whom it may concern,
I would like claim number #[redacted] against Balboa Capital cancelled out completely effective...

today.
Thank you. 
[redacted]
Owner

Revdex.com:
I forwarded my complaint to the Revdex.com, to the company in question.  They contacted me the very same day I filed complaint ID 10305014, and...

resolved all the issues listed in my complaint to my satisfaction.  Please drop complaint ID 10305014, no further action is required on the part of the business or the Revdex.com. The business has fully resolved my complaint.  Please, see the e-mail included below.
Regards,
[redacted]
 
 
From: [redacted]@balboacapital.com
To: [redacted]@hotmail.com
Subject: insurance - #[redacted]
Date: Wed, 12 Nov 2014 22:07:46 +0000

Hi [redacted]
Per our conversation, I have submitted the request to have the insurance charges that were paid on -002 credited towards the balance for -003.  Also, there will be no insurance charged to the -003 lease going forward.  Please advise once the Revdex.com complaint has been satisfied.  I apologize for any miscommunications and inconvenience.  If you have any questions, feel free to let me know.  Thank you.
 
 

[redacted]



Balboa Capital Corporation
Collections Manager
tel.949-399-6352
fax.949-224-2752 [email protected] http://www.balboacapital.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The following complaint number [redacted] regarding Balboa Capital has been an on going continued issue.  When I processed the original complaint the response which followed via email thru Revdex.com, was they were going to attempt to resolve matter.  Upon that email I responded that I would look forward to working with them.This past week I have received calls demanding money, and received threats of legal action.  They in no way have attempted to discuss the matter.  Based on the email response thru Revdex.com I was prepared to compromise and resolve the issue and pay them appropriately.  My main request of a path to finalize my dealings with them and clearly offer a settlement amount,has not once been discussed.  They continue to attempt to charge me beyond the contract amounts that I have  already paid. The matter has not been resolved nor they made any attempt at working toward some type of mutual resolution.  Please do not post this matter as resolved, and any help you may provide would be greatly appreciated.
Regards,
[redacted]