Balboa Capital Corporation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not...

resolve my complaint.  For your reference, details of the offer I reviewed appear below.Although signed by both parties,  sale of the contract was very misleading.  I am not a lawyer and did not fully understand the terms.  If so, I would not have been so surprised when contacting Balboa for a buy-out amount.  While speaking to Mr. [redacted], he did admit that this conversation never came up.  We were simply told that if we leased the equipment, we would get a tax break.  Never knew that we would have to buy the equipment again at the end of term.  Would have never agreed to that.  We are a very small business and trying our best to do business honestly and forthright as possible.  Again, had we known, would have  never signed paperwork.
Regards,
[redacted]

We have contacted the customer and reached a satisfactory resolution.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does,...

will consider this complaint resolved.
Regards,
[redacted]

We have spoken to the customer and reached a resolution that is satisfactory to both parties.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint...

resolved.HELLOthanks for your assistance with my dispute with Balboa Capital they have agreed to remove the charges from my bill 
Regards,
[redacted]

We are abiding by the terms of the Agreement that was signed and agreed to by both parties.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would...

be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my...

complaint.  For your reference, details of the offer I reviewed appear below.I have spoken with [redacted] at Balboa Capital and let her know that I will be satisfied only when they make the refund of the forced place insurance . I will not resolve until that time
Regards,
[redacted]

Balboa Capital is abiding by the terms of the Agreement that were signed and agreed to by both parties.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. After long discussions on the various issues and a partial credit of some charges, we are satisfied the supplier has complied with the agreement and we wish to withdraw our complaint. We will submit a favorable Revdex.com review on Balboa Capital in the near future
Regards,
[redacted]

Balboa Capital is abiding by the terms of the Agreement that were signed and agreed to by both parties.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For...

your reference, details of the offer I reviewed appear below.There is no attached document as stated in the email, 
"The business has sent the Revdex.com a message regarding this complaint, and we are passing it on to you.  The contents of this message are attached. Please respond to this message at your first convenience via mail, email or fax.  If there is no response to this request within 7calendar days, the Revdex.com will assume that your dispute has been resolved."
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for...

the business to perform this action and, if it does, will consider this complaint resolved.I got email and phone call from BALBOA CAPITALPlease see below. 
[redacted]Per our conversation, once the Revdex.com complaint (#[redacted]) has been satisfied, we can issue a refund of the security deposit in the amount of $7,845.  Let me know if you have any questions.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my...

complaint.  For your reference, details of the offer I reviewed appear below.Balboa Capital is not following the terms of agreement.  Lease terms and conditions on page one states" Base term in quarters 12, Security Deposit 1 payment.  Doc Fees 250.00."  I have met these payment requirements.  They are unwilling to properly communicate an appropriate transparent response as to how this matter can be resolved.  All I am seeking is a detailed and clear breakdown of what obligations I am in their view responsible to close out this contract.  My expectation is that all funds collected since 2013 should be properly applied to my lease to own agreement as it was assured by my dealing with sales associate [redacted].  The way they have conducted their business has been unethical, misleading and unresponsive
Regards,
[redacted]

1. Please provide a copy of your contract with this consumer. – Although this is not a consumer transaction, attached are the Lease Agreements with the Lessee for the lease of commercial equipment.2. Please respond to the following points:               a. From the beginning, Mr. [redacted] made it clear, in no uncertain terms, that he was seeking a lease-purchase agreement to acquire two pieces of machinery. In other words, Mr. [redacted] was seeking a finance company who would pay the purchase price for his equipment. At that point Mr. [redacted] could take possession, repay the finance company over an extended period of time, and, having completed the terms of the lease, take title to the equipment at no additional cost (or a very minimal cost, depending on the duration of the lease portion of the agreement). Balboa repeatedly represented that it understood Mr. [redacted]'s request and would be happy to provide the desired lease-purchase financing agreement. – The customer was aware of the residual/purchase price of the equipment and the Lease Agreements were executed by both parties.  The Lessee acknowledged that he read and understood each Lease and Guaranty and that each Lease reflects the agreement of the parties.  Each page of the Lease was either signed or initialed.                b. Despite their knowledge that [redacted] was tax exempt and receipt of a tax exempt form, Balboa abused their right to access [redacted]'s bank accounts by withdrawing unauthorized funds, purportedly for sales tax.It is the customer’s responsibility to provide proof they are exempt.  Upon receipt of the exemption certificate, the sales tax was credited back to the customer.                c. Likewise, Balboa withdrew funds and applied them to the wrong leases. Balboa Capital applied funds accordingly to the balances due on the Agreements.               d. These business practices are unacceptable, unethical, and tortious. In particular, such practices violate [redacted] Code Annotated § 47-18-104(b)(12), the [redacted] Consumer Protection Act and constitute fraudulent inducement to contract. First, [redacted] law is not applicable.  Pursuant to the terms of each Lease, California law governs the terms of the agreements.  Second, even if [redacted] law applied, which it does not, this particular statute would not apply as the transactions are commercial in nature and not consumer transactions.  Lastly, there can be no fraud when the terms of the agreement are in writing and a simple reading of the contract clearly show the terms.               e. our billing department started out and consistently billed sales tax each month on both the fork truck and press premium payments. I had correspondence with you that explained since we owned the equipment in the state of [redacted] that we did not have to pay sales taxes. We had to pay the state of [redacted] based on our asset values at the end of each year. In addition, both pieces of equipment are on our company asset records as being purchased. We have paid, and will continue to pay out, taxes for local, state, and federal as a lease/purchase agreement. We called the state of California to inquire about why sales tax was being attached to our invoices, and they said no sales tax was due because the equipment was in use outside the state of California. You never provided an explanation for the erroneous invoicing. It is the customer’s responsibility to provide proof they are exempt.  Upon receipt of the exemption certificate, the sales tax was credited back to the customer.

Balboa Capital has refunded the full deposit
to the customer per the terms of the proposal.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my...

complaint.  For your reference, details of the offer I reviewed appear below.
 
Regards,
[redacted] I did get a call from Balboa Capital saying they will be sending the documents explaining about the amount for my payoff price and information about the total amount I borrowed and paid and the amount remaining. But that was it, I still did not get any email. I just got a call that they will be sending it and to tell Revdex.com that this is all cleared out but, until I get the documents through email this will not be considered cleared.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve...

my complaint.  For your reference, details of the offer I reviewed appear below. 
I talked to [redacted] on Thursday evening from Balboa and I explained that I did not agree to pay 3 months to rent my equipment, I leased it with $1 buy out option.   The Hold and Harmless Agreement states that Interim rent shall accrue from the date of such Delivery and Acceptance Certificate through the first day of the following month ( which would be March 1st, not May 13th), not the first day of the following three months....this is just another way to increase the profit for Balboa on a deal in bad faith.  I agreed to pay an interest rate on my equipment, not rent it for additional months to benefit Balboa.  I would of just went through my local bank and got a great interest rate due to my great credit history.  Balboa is being uncooperative and I am very upset about giving them additional money that I did not agree upon. This is a scam.  I have read the same exact complains on the Revdex.com during the exact same time period of when I set up my deal with Balboa.  I am an honest business women, and I deserve better.  It is not okay to rip small businesses off....
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will...

wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]