Academy Mortgage Corporation Reviews (%countItem)
View Photos
Academy Mortgage Corporation Rating
Description: Mortgage Brokers
Address: 339 W 13490 S, Draper, Utah, United States, 84020-7220
Phone: |
Show more...
|
Fax: |
+1 (801) 233-3701 |
Web: |
academymortgage.com
|
E-mails: |
Sign in to see
|
Add contact information for Academy Mortgage Corporation
Add new contacts
ADVERTISEMENT
I worked with Linda M for my refinance. She was professional and always responsive to my questions and needs. She kept me informed of where I was in the refinance process. The whole process went smoothly and I will definitely recommend Academy Mortgage to friends and family.
Thank you ***!
David was excellent to work with. He was available for questions and kept in touch without being too little or too much contact. He even answered some questions on weekends and always replied timely during the week.
Thank you ***!
We worked with Academy Mortgage, and they were so great and helpful through the whole loan and home buying experience. We felt that we were in a good place. After we had closed on the house though, when we had a question about paying the actual loan, they told us we had to make our first payment through them, and then it was handed off to another company. Not knowing any better, this is what we did. When it came time for our second mortgage payment, we received a notice that we hadn't paid the first, and therefore owed double. When we went to Academy for help, they told us basically, "yep, you owe them 2 payments, because the first was for us." It took the new loan company calling Academy on a 3 way call and arguing for almost an hour, and talking about the Real Estate Settlement Procedure Act to get them to agree and make the situation no fault to us. The point of this review is to tell you all to be careful and do your research. Ask questions, because they are sneaky.
Thank you for taking the time out to leave us this feedback and making us aware of this. I will pass this information off to the right personnel at our corporate office as well.
This is the second time I have used Dustin D with Academy Mortgage and he was phenomenal both times. Heather Moody was a huge help as well! They are both amazing, a great team, and just good people! I always recommend Dustin to anyone when I hear they might be buying a home. Dustin is not just amazing at what he does but he cares about you. Thanks Heather and Dustin! We made it. :)
Thank you ***!
One of the cleanest and easy loan experiences I've ever had. Travis and the entire office staff were friendly, courteous, knowledgeable, and responsive to my many questions during this process. Travis worked hard to get me locked into a very good rate. Great job Academy!!
Thank you ***!
In this seller's market we struggled to find a home that would offer us the typical close time of 30-45 days. We were contingent on the sale of our house and our offers were not strong enough because of it. I contacted David early on when our house was first listed and he reached out often to see how the search was going. Our house sold pretty quick and we were getting pretty close to the close date when we found a home that was vacant and could close quickly. After our offer was accepted, we were moving into the house within 2 weeks. What a relief. The communication that was maintained was outstanding and I was kept informed at every step of the way. I'm very thankful to have had a great experience with Academy Mortgage and would not hesitate one bit to refer my friends or family.
Thank you *** for the kind words and for the recommendations!
I used Academy Mortgage to purchase my first home. My loan officer Tara H was amazing. She explains everything and guides you step by step all while making me as comfortable as possible. She responds promptly and always with a smile. I'm so thankful she helped my through this process.
Thank you *** and congrats on being a first time homeowner!
It is all about people dealing with people. Jevon D made it easy to choose Academy. Candi P made it easy to BE and Academy client. I cannot say enough good things about them. They are great representatives for your Company...and as it turns out, a couple of VERY decent people as well.
Thank you for the kind words, ***!
I had no problems with Keith which is why I rated the way I did above. Keith was responsive and patient and answered all my questions which I know was a lot since this was my first purchase. The only problem I had is when it came to the additional documentation requests. I didn't mind the additional requests but what I did mind is the lack of detail in the requests which made for unnecessary follow up requests. For example, I was asked by Vanna to provide an explanation for 2 addresses and an explanation for a recurring charge on my bank statements. I didn't mind providing those responses. What is frustrating is that I provided those responses and get an email back asking me to provide them again but in letter format signed and dated. I could have put that together the first time around if the requests were specific from the beginning. Dealing with this unnecessary back and forth almost had me cancel the whole process and go somewhere else. However, at the end of the day, Vanna and Keith remained professional throughout the whole process when I'm sure they may have wanted to jump through the computer at some point. Closing went smoothly; to the point that I really didn't believe I actually closed. I would recommend Academy to friends and family.
Thank you for taking the time out to give us this feedback. We are grateful for you choosing us and sticking with us throughout the process.
Painless. Dan T emailed me regularly, updating me on the loan process. They have several videos explaining the loan process, which as a first time home buyer, was quite helpful.
Thank you ***!
It was a pleasure to work with professionals that treated you with respect and not as just another contract.
Thank you !
As someone brand new to home buying, I found Susie and JoAnn to be every single thing I needed--thorough, kind, patient, accessible, approachable, full of professionalism and integrity. So blessed to work with them.
Thank you ***!
Wendy E and her team at Academy Mortgage were great to work with. The process was painless compared to past experiences with traditional banks. Thank you!
Thank you ***.
Honestly, Jonathan was awesome. He was there every step of the way always a call away answering every question we had especially being our 1st time buying. He made everything understandable kept us posted thru every process. Made us feel at home and I just couldn't ask for a better experience. Im so thankful to have chosen this route in our journey and please know how awesome Jonathan is and he is truly doing a hands down perfect job with helping people and walks them thru and makes sure you understand all process and is there even when you think you know but need reassurance.
Thank you for the great review ***! We appreciate your time and your business.
The whole team was very prompt and helpful! Corbie especially went above and beyond to make sure our loan fit our needs and wants. She responded to text and calls 24/7 about potential monthly payments when we were looking at houses! Once we were actually ready to buy, she made everything work out magically.
Thank you ***!
I was very pleased with my loan experience. It was my first time going through this process and Johnny and his team guided me through the entire way step by step. They always reminded me that they were there for me any question I may have.
Thank you ***, it was our pleasure!
Debbie Havens is first class, couldn't ask for a better loan officer
Thank you ***!
As a first time home buyer I was anxious about the process. Matt was able to break down the steps and provide an explanation that I could understand and feel confident about. Matt's communication was absolutely amazing, being able to text a question, and have it answered quickly, was certainly beyond my expectation. Academy was quick and efficient, like an experienced team of professionals who really know what they are doing.
Thank you for the kind words *** and congrats on becoming a home owner!
Jevon Domench is one of the best in the business -- really enjoy working with him and his team. Jevon goes above and beyond for my clients and has always come through with solutions to any issues that arise throughout the process. He is my "go to guy" when clients are looking for a lender!
Thank you ***!
As a small business owner a lot of people told me getting a mortgage can be difficult and warn me about a lot of things. HOWEVER, I had a great experience with Sam and the Rosenblatt Group. I had all my paper work in order which made things easy for both parties. The Rosenblatt Group was referred to them by a client of mine. Sam's Team was awesome and super fast with everything. They are in constant communication with you through out the loan process and send you every document with encryption (which is very important to me). Sam is very reachable and his team is great at their jobs. As a millennial, I loved that they had a functional mobile app that lets you upload just about all of your documents into the app. CLOSING: I was originally scheduled to close on June 15th (about 52 days from beginning to end) However, the seller was eager to sell and wanted to move settlement up...I was all for settling early as well. Sam and his Group were able to help me close early within about 31 days. I was able to close end of May (May 26th) which was awesome. Everything went smoothly and I'm excited to be a first time home buyer. I would highly recommend Sam and his Group to anyone looking to buy a home.
Phenomenal communication and best of all you get to close and have a great team to help you do it!
Thank you
Thank you ***, for taking the time out to leave this feedback for Sam and his team! We appreciate you choosing us to help you get into your home.