Absolute Garcinia

Mr. [redacted] was refunded on 09/04/2014 01:19pm for...

 $87.47 Trans-ID: [redacted]. This complaint is not valid in the fact that the coustmer had already been refunded. This resolution would have been reached on the phone but the customer used profanity toward our reps and then hung up. 
Thank you,
Support Staff

Revdex.com:
I have reviewed the response made by the business in...

reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I was completely refunded my total amount of $87.47.  Although, I was NEVER received a callback, therefore, they were NOT hung up on.  Other than that minor difference everything else in acceptable.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

After reviewing our records we see that when customer called in on 5/21/15 we explained the terms and conditions. We then went ahead and refunded; 05/21/2015 01:49pm  - Refunded - $87.47 Trans-ID: [redacted] as well as 05/21/2015 01:49pm - Refunded - $84.44 Trans-ID: [redacted].Thank...

you,Staff Support

-Company responded via phone as follows: Company indicated the refunds were processed on January 31 and went through within 10 daysCompany provided the Transaction ID numbers for the refunds  - [redacted] - [redacted]  - Company indicated that the matter is resolved.

Company responded by phone 3/29/16-[redacted]Company states that the consumer has been refunded.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that...

this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] These people have been telling me this for over two months.  At first they said they would put the money back into my accoun, then they said I would receive a check within five to seven business days and I am still waiting. I had talked to them several times at the end of the time frame that they specified and have received nothing to date.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.  Am I to send all product back under the one RMA number that was provided by the company? 
Regards,
[redacted]

I have resolved the issue on ID [redacted]. I still think the business is a scam. However, I will not pursue my complaint because they finally agreed to a full refund.
[redacted]

Our records show that on our customer service tried calling back at 01/06/2015 04:53pm after he was hung up on to update client that we did do a refund in the...

following amount; 
 01/06/2015 04:51pm - Refunded - $87.47 Trans-ID: [redacted]
Our records also show that we made a second refund, again after getting hung up on 01/09/2015 05:03pm  - Refunded - $84.44 Trans-ID: [redacted]
After reviewing our records, we have already refunded all that was purchased per this customer.  Please allow a few business days for transactions to post.
Thank you,
Staff Support

We have reviewed all transactions in our system. We do not have any other transaction after the two refunds that we made on 11/14/14. We would suggest looking at the transactions again. 
 
 
Thank you,
Staff Support

Our records show that on 04/22/2015 09:59am we Refunded - $42.22 Trans-ID: [redacted] per the customer calling in and us explaining the T&C.  We also have notes that we refunded in FULL on 04/27/2015 04:14pm Refunded - $42.22 Trans-ID: [redacted] which was...

the remainder for Green Coffee. On 04/27/2015 01:04pm we also - Refunded - $87.47 Trans-ID: [redacted] for Absolute Garcinia. These transactions will take a few business days to show up on account.At this time we have refunded ALL amounts. There are no other charges that have occurred or can be credited. Thank you,Support Staff

After reviewing our records we went ahead and refunded in full. Please allow a few business days for transaction to post .04/23/2015 04:44pm  - Refunded - $87.47 Trans-ID: [redacted]Thank you, Staff Stupport

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Thank you for finally finding me in your system and refunding the $4.95. I believe this only happened because I contacted the Revdex.com (Thank you Revdex.com!).
I want to have the final answer as to why I could not be found in your system when I called. There is a reason this happened and I want to know why because I am not the only person who has had this issue. And, I want to know what you are doing to resolve this issue so no one else has to be subjected to this same problem when calling to cancel their automatic subscription.
Regards,[redacted]

Company responded by phone 3/11/16-[redacted]Company states that the consumer account has been cancelled and the consumer has been refunded in full.

Our records show that we refunded the client and she excepted the terms terms and conditions. Our last contact with the  costumer was on 9/29/14. Please see below for...

transactions. 
09/29/2014 11:40am Refunded - $43.73 Trans-ID: [redacted]
09/29/2014 11:40am Refunded - $42.22 Trans-ID: [redacted]
Thank you,
Support Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my...

complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] These people have been telling me this for over two months.  At first they said they would put the money back into my accoun, then they said I would receive a check within five to seven business days and I am still waiting. I had talked to them several times at the end of the time frame that they specified and have received nothing to date.

We have reviewed our records. We went ahead and refunded in full. 
id="history_area_567489">01/13/2015 03:09pm  - Refunded - $87.47 Trans-ID: [redacted]. Please allow a few business days for transaction to post. 
Thank you,
Staff Support

Our records show that on 11/9/14, a day prior to the Revdex.com complaint we refunded  $87.47 and $84.44 to this costumer.
 Thank you,
Staff Support