Ability Recovery Services LLC

To Whom It May Concern,Please find attached the final receipt and invoice I received from Ability Recovery Services. I withdraw my request for a refund because I didn't actually pay any more than my debt required. I do ask, however, that Ability never contact me again about this matter. If what Ability says is true and they can't find the payments, I am not responsible. I did my part. If what they say is not true and they received payment, I'm still not responsible or liable for their dishonesty. Ability has done nothing to prove I owe anything. I consider this matter closed.[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]

We are in receipt of the above referenced complaint. Please be aware that your account has been closed and return to client as of 12/31/2015. We have put in for a second request deletion. Please see attached printscreen to show deletion. Please allow at least (2) weeks for the derogatory to be...

removed. Please do not hesitate to contact me if you need anything additional. Sincerely, Audrey C[redacted]    Client Relations Ability Recovery Services, LLC PO Box [redacted] Scranton, PA 18505Phone:  ###-###-#### Fax:  ###-###-#### Email: [redacted]@ars-llc.biz

We are in receipt of the above referenced complaint. My apologizes I thought consumer wanted to stop auto deductions when stated Modification/discontinuance. We will keep arrangement for auto deduct $100.00 on the 29th monthly.  It will only schedule reminder letters and confirmation of payment letters only.Let me know if this will work for you. Sincerely, Audrey C[redacted] Client Relations Ability Recovery Services, LLC [redacted] Scranton, PA 18505Phone:  ###-###-#### Fax:  ###-###-#### Email: ac[redacted]@ars-llc.biz

Dear [redacted]: We are in receipt of the above referenced complaint. Please be aware that we have status account for deletion.  [redacted] settled this account and balance remaining was adjusted. Please allow (3) weeks for derogatory to be removed. Please also note compliance is ...

reviewing the recordings & ARS has policies and procedures in place that will be implemented if collector is found at fault. If you or the consumer should need anything further, please do not hesitate to contact me. Sincerely,

14.00




Audrey C[redacted]
Client Relations
Ability Recovery Services, LLC
PO Box [redacted]
Scranton, PA 18505
Phone:  ###-###-####
Fax:  ###-###-####
Email: [redacted]@ars-llc.biz

Dear [redacted]: We are in receipt of the above reference complaint. Please be aware that we have set account to no more calls to work number ###-###-####.  Our status on account reflect "disputed". If I can be of any assistance in trying to resolve the dispute, please do not hesitate to...

contact me. I have also put in for a call ticket for recording to ensure proper collector protocol. We have policies and procedures in place if collector found to be at fault. Sincerely, Audrey C[redacted]    Client Relations Ability Recovery Services, LLC PO Box [redacted] Scranton, PA [redacted]Phone:  ###-###-#### Fax:  ###-###-#### Email: [redacted]@ars-llc.biz

Dear [redacted]: We are in receipt of the above reference account. Please be aware that is account was closed and returned back to original creditor [redacted]. Account has been status for deletion and our next upload is on March 3, 2016.  Please allow 2 weeks for due diligence.If you or the...

consumer should need anything further please do not hesitate to contact me.Sincerely, Audrey C[redacted]Director of Client Relations Ability Recovery Services, LLC (o) ###-###-####(f)  ###-###-#### cc:file

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

We are in receipt of the above referenced complaint. Please be aware that we have put a request in for a partial payment agreement letter. Once received you can contact account representative toll free at ###-###-#### to setup the agreement accordingly. If I can be of any further...

assistance, please do not hesitate to contact me. Sincerely, Audrey C[redacted]    Client Relations Ability Recovery Services, LLC PO Box [redacted] Scranton, PA [redacted]Phone:  ###-###-#### Fax:  ###-###-#### Email: [redacted]@ars-llc.biz

Dear [redacted]: We are in receipt of the above referenced complaint. Please be aware we are only showing one check processed in the amount of $402.40 on January 30, 2016. Please have consumer send me overdraft proof so that we can reimburse her on the overdraft fees. (Fax:  ###-###-#### ...

ATTN: Audrey)Please be aware account has been set for deletion and prompt payment of overdraft fee will be sent to consumer upon receipt of statement.  If you or the consumer should need anything further, please do not hesitate to contact me. Sincerely, Audrey C[redacted]Director of Client Relations Ability Recovery Services, LLC (o) ###-###-#### 5(f)  ###-###-####CC:file

Dear [redacted], We are in receipt of the above referenced rejection. The validation we have on file (ARS letters, Enrollment agreement and student ledger) was sent and still disputed by consumer. I have researched account with management and we are closing and returning account back to [redacted]. We have requested a deletion of the derogatory to the credit reporting agencies. Let me know if consumer needs anything further. Sincerely, Audrey C[redacted]    Client Relations Ability Recovery Services, LLC PO Box [redacted] Scranton, PA [redacted]Phone:  ###-###-#### Fax:  ###-###-#### Email: [redacted]@ars-llc.biz

Dear [redacted]: We are in receipt of the above referenced complaint. We have marked [redacted]'s account as disputed and requested validation of debt. I will send out to student once received.  In the meantime please be aware that [redacted] can go on Waldenu.edu for proper procedures on...

appealing.Let me know if I can be of any further assistance.Sincerely, Audrey C[redacted]Director of Client RelationsAbility Recovery Services, LLC (o) ###-###-#### (f)  ###-###-####email: [redacted]@ars-llc.biz

Dear [redacted]: We are in receipt of the above referenced complaint.Pleas see attached [redacted] Affidavit to show indebtedness. After reviewing [redacted] can contact our office to discuss an amicable discount for deletion. If you or the consumer...

should need anything further, please do not hesitate to contact me. Sincerely, Audrey C[redacted]Director of Client Relations Toll Free:  ###-###-#### Fax: ###-###-####cc:file

We are in receipt of the above referenced rejection. Please be aware that our management has elected to delete the derogatory from the consumers credit bureau report. [redacted] please know this is not policy to delete a bankruptcy from a consumers credit bureau report however we are providing the deletion as a courtesy. Please allow up to (3) weeks to reflect accordingly. If you should need anything further, please do not hesitate to contact me. Sincerely, Audrey C[redacted] Client Relations Ability Recovery Services, LLC PO Box [redacted] Scranton, PA [redacted]Phone:  ###-###-#### Fax:  ###-###-#### Email: [redacted]@ars-llc.biz

We are in receipt of the above referenced complaint. Please be aware they we have put in a request for an itemized bill. We want to help consumer resolve this matter. Please provide all insurance information so that we can submit to insurance. You can reply to this complaint or send me a separate...

emailed to: [email protected] information is received we will forward to client for processing. Your account reflects a disputed status (pending insurance outcome). Let me know if you have any questions or concerns. Sincerely, Audrey C[redacted] Client Relations Ability Recovery Services, LLC PO Box [redacted] Scranton, PA [redacted]Phone:  ###-###-#### Fax:  ###-###-#### Email: [redacted]@ars-llc.biz

[redacted] We are in receipt of the above referenced complaint. Please be aware that we are reviewing recordings for quality assurance. We have been in contact with [redacted] and are awaiting insurance information to resubmit. If you or the consumer should need anything further...

please do not hesitate to contact me. Sincerely, Audrey C[redacted]          
[redacted]
[redacted]
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[redacted]  [redacted]
[redacted]  [redacted]
[redacted]

Dear [redacted] We are in receipt of the above referenced complaint. Please be aware that we will honor the 50% settlement with deletion. Settlement amount due: $259.20  to be paid within 30 days from today or settlement will become null and void. If you need anything further please do not...

hesitate to contact me. Sincerely, Audrey C[redacted]   
[redacted]
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[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:as stated in the previous complaint, the "breakdown of charges" that was sent doesn't explain how there is a balance of $977 owed when the difference between the payments received and the charges is less than $30. Therefore, this breakdown is not a sufficient indication of the amount owed. Furthermore, as shown in the breakdown these are charges from 2008, so how are they able to report this debt on my credit afrer 7 years?
Regards,
[redacted]

[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
[redacted]
[redacted]

Dear [redacted]: We are in receipt of the above referenced rejection. Validation provided to [redacted] College at Jacksonville Financial Aid Enrollment, Invoice and breakdown. We want to work with Ms. Adams for an amicable resolution and are offering a discounted amount of $383.00 to delete the derogatory. Please have consumer contact me directly so that we may resolve.Sincerely, Audrey C[redacted]           Client Relations Ability Recovery Services, LLC PO Box [redacted] Scranton, PA [redacted]Phone:  ###-###-#### Fax:  ###-###-#### Email: [email protected]