Ability Recovery Services LLC

Dear *** ***, We are in receipt of the above referenced complaintIf *** *** wishes to cancel her program with Penn Foster she is only liable for the 9.10% completed bringing the balance due down to $Please see attached enrollment agreement and student ledgerIf you
or the consumer should need anything further, please do not hesitate to contact meAudrey C*** Client Relations Ability Recovery Services, LLC PO Box Scranton, PA 18505Phone: ###-###-#### Fax: ###-###-#### Email: ***@ars-llc.biz

Dears Ms***: We are in receipt of the above reference complaintPlease be aware if consumer picked up a different coverage on that policy we just need to show proof then they can backdate policyLet me know if you have any questions.Audrey C*** Client Relations Ability Recovery Services, LLC PO Box *** Scranton, PA 18505Phone: ###-###-#### Fax: ###-###-#### Email: ***

Dear *** ***: We are in receipt of the above referenced complaintIf the consumer claims they are not required to pay the account as a result of approved charity care we would need the proof that was provided to the consumer by the hospital or the physician groupOnce this information is
received we will then forward to our client for review.Please note we have updated account status to disputed pending outcomeIf you or the consumer should need anything further, please do not hesitate to contact meSincerely, Audrey C*** Client Relations Ability Recovery Services, LLC PO Box *** Scranton, PA 18505Phone: ###-###-#### Fax: ###-###-#### Email: ***@ars-llc.biz

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Dear *** ***: We are in receipt of the above reference complaintAttached please find consumers itemized statement for reviewStudent can contact Jeremy M*** at ###-###-#### with any questions or concernsSincerely, Audrey C*** Client Relations Ability Recovery
Services, LLC PO Box *** Scranton, PA ***Phone: ###-###-#### Fax: ###-###-#### Email: ***@ars-llc.biz

*** *** ***We are in receipt of the above referenced complaintPlease be aware that we have requested additional information that would contain a signatureOnce received we will forward to consumer to review and adviseAccount will remain in a disputed status until resolutionIf you should
need anything further, please do not hesitate to contact meSincerely, Audrey C***
*** *** *** *** *** ***
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*** ***

Dear *** ***: We are in receipt of the above referenced complaintPlease be aware that we have updated the consumer report to a disputed statusWe have requested validation of debt and once received will be forwarded to consumer for reviewLet me know if you need anything furtherSincerely,
Audrey C*** Client Relations Ability Recovery Services, LLC PO Box *** Scranton, PA 18505Phone: ###-###-#### Fax: ###-###-#### Email: ***@ars-llc.biz

Dear *** ***: We are in receipt of the above referenced complaint. Please be aware that it is not our policy to offer or extend courtesy deletion due to paymentOur collection manager is reviewing recordings and if collector is found to be at fault we will follow our in house policy
and proceduresOur records indicate student enrolling in the Child Care Provider course on our around January 25, If student wishes to continue their education with *** *** the balance to complete the course is $420.00. If student wishes to cancel the program the cancellation amount owed would be $120.00.If you should need anything further, please feel free to contact our collection manager Kim Nanfeldt toll free @ ###-###-####Sincerely, Audrey C*** Client Relations Ability Recovery Services, LLC PO Box *** Scranton, PA ***Phone: ###-###-#### Fax: ###-###-#### Email: ***@ars-llc.biz

We are in receipt of the above referenced complaintPlease see attached enrollment agreement and student ledger for reviewStudent enrolled 10/23/made one paymentIf student wishes to cancel out of his program the balance due would be $However, if student wishes to further his
education the balance due would be $Mr*** can contact us toll free at 855*** *** *** to discuss furtherSincerely, Audrey C*** Client Relations Ability Recovery Services, LLC PO Box Scranton, PA 18505Phone: *** *** *** *** Fax: *** *** Email: ac***@ars-llc.biz

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:The response from this business and the attached paperwork is unacceptable. First off, my correct name is *** *** *** Sr., not *** ***.Secondly, I want a letter from this business stating that they made a mistake and error in reporting this information to all credit bureausIncluding the fact that my social security number and correct name was never on any piece of paper connecting me to this bill from *** ***.
Regards,
*** *** Sr

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Please note the business has been contacting me at work.
Regards,
*** ***

Dear *** ***: We are in receipt of the above referenced complaint.Please be aware that we are not showing being notified of incorrect phone numberWe have taken out phone number ###-###-#### and apologize for any inconvenienceIf you or the consumer should need anything further, please do not
hesitate to contact meSincerely, Audrey C***Client Relations (o) ###-###-#### (f) ***cc:file

Dear *** ***: We are in receipt of the above rejectionsThis is exactly the information I needed for closure. I will forward to *** ***Account has been closed and return back to *** ***Ability Recovery Services has not credit reported the above accountIf you or the consumer should need anything further, please do not hesitate to contact meSincerely, Audrey C*** Client Relations Ability Recovery Services, LLC PO Box *** Scranton, PA ***Phone: ###-###-#### Fax: ###-###-#### Email: ***@ars-llc.biz

Dear *** ***: We are in receipt of the above referenced complaintPlease be aware that we show student enrolling in the Electrician Training course on July 4, 2014.We have requested the Student Enrollment Agreement and Student LedgerUpon receipt we will forward this information to the student
for reviewIf you or the consumer should need anything further, please do not hesitate to contact meSincerely, Audrey C*** Client Relations Ability Recovery Services, LLC PO Box *** Scranton, PA ***Phone: ###-###-#### Fax: ###-###-#### Email: ***@ars-llc.biz

We are in receipt of the above referenced complaintPlease see attached Enrollment agreement and student ledger for reviewUpon reviewing consumer can contact our Collection Manager Kim R*** toll free ###-###-####.If you or the consumer should need anything further, please do not hesitate to
contact meThank you, Audrey C*** Client Relations Ability Recovery Services, LLC PO Box Scranton, PA 18505Phone: ###-###-#### Fax: ###-###-#### Email: ***@ars-llc.biz

We are in receipt of the above referenced complaintPlease be aware that the notice Ms*** received was in the setup of account and was not pulled when arrangement was madeTherefore it was sent to debtor in errorWe did process (2) payments of $each leaving a balance of
$2, We have stopped the auto deduct payments and will await consumers payments via mail or call in Ms*** can also pay online at www.abilityrecoveryservices.com. Payments are due on the 29th monthly If you or the consumer should need anything further, please do not hesitate to contact me Sincerely, Audrey C*** Client Relations Ability Recovery Services, LLC ** *** *** Scranton, PA 18505Phone: ###-###-#### Fax: ###-###-#### Email: ***

We are in receipt of the above reference complaintPlease be aware that we have closed your account pending payment verification.The derogatory information will be deleted from the consumers credit bureau reportPlease allow at least wks for this to appear according on your reportsIf you or
the consumer should need anything further, please do not hesitate to contact me directSincerely, Audrey C*** Client Relations Ability Recovery Services, LLC PO Box *** Scranton, PA *** Phone: ###-###-#### Fax: ###-###-#### Email: ***@ars-llc.biz

Dear *** ***, We are in receipt of the above referenced complaintPlease be aware that consumer did pay his City of Phoenix Municipal account however, the collection fee of $was not. After speaking with management we are going to courtesy pay this account.We have requested to
the credit report agencies to update the consumers credit bureau reports accordinglyIf you or the consumer should need anything further, please do not hesitate to contactmeSincerely, Audrey C*** Client Relations Ability Recovery Services, LLC PO Box ***
Scranton, PA ***Phone: ###-###-#### Fax: ###-###-#### Email: ***@ars-llc.biz

Dear *** ***: We are in receipt of the above referenced complaintWe have forwarded your documentation to *** for review. We have received a response from ***'s attorney stating:*** is bound by the Family Educational Rights and Privacy Act (FERPA) to protect the privacy of
student education records. Accordingly, I’m not able to share information or details about the complainant with you or the CFPB without a release from her. Consumer can send a release to *** so additional information can be obtained for herSincerely,Audrey C*** Client Relations Ability Recovery Services, LLC PO Box *** Scranton, PA ***Phone: ###-###-#### Fax: ###-###-#### Email: ***@ars-llc.biz

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:I have sent in all the information to both *** College and Ability RecoveryThey have since put a collection on my credit reportThis needs removed IMMEDIATELY! This is an invalid debt which has been settled months ago
Regards,
*** ***