Ability Recovery Services LLC

Dear [redacted] : We are in receipt of the above reference complaintPlease be aware that we have agreed to delete the derogatory from the consumers credit bureau reportsWe have changed status to deletion, please allow at least weeks to update on reportsSincerely, Audrey C [redacted] Director of Client RelationsPhone: ###-###-####Fax: ###-###-#### cc:file

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I have attached proof that I was not in the country during the time that this account was opened I verified the shipping address of the merchandise, and I was living on Kadena AFB in Okinawa Japan at the time of the delivery to the state of Kentucky Regards, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: I am not Mrs [redacted] ? at least if your giving an apology....use the right name and right account! Regards, [redacted] ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: I would like a breakdown of the fees Because I only owe $ I don't want an explanation of "collection fees are added to the balance; I would like to see the breakdown.Also, if I could pay the amount in a month I would not be in collectionsI can pay reasonable payments on the balance of $plus reasonable collection feesRegards, [redacted]

Complaint: [redacted] I am rejecting this response because I would like to be provided witthe below mentioned things: [redacted] The amount you claim I owe you [redacted] Explain and show me how you have computed the amount [redacted] Send me the copies of any documents that prove I agreed to pay the alleged amount [redacted] Identify the original creditor [redacted] Confirm that the account has not crossed the SOL period [redacted] Prove that you're a licensed debt collector [redacted] Show me your license numbers and registered agent.Regards, [redacted]

[redacted] We are in receipt of the above referenced rejectionPlease be aware that this account is not credit reporting and we have marked account cease and desistIf you or the consumer should need anything further, please do not hesitate to contact meSincerely, Audrey C [redacted] [redacted] [redacted] *** [redacted]

[redacted] We are in receipt of the above referenced complaintPlease be aware that our client Penn Foster has instructed our office to close and return accountsWe are closing the following client reference numbers: [redacted] [redacted] [redacted] [redacted] [redacted] Please allow 3wks for the derogatory to be removed from the consumer credit bureau reportIf you or the consumer should need anything further, please do not hesitate to contact meSincerely, Audrey C [redacted] [redacted] [redacted] *** [redacted]

After reviewing the account in question I did find that we received your dispute through the credit bureaus on 5/13/and requested that your account be statused as disputed To date, I am not finding the corresponding fraud documentation regarding this debt If you would kindly resend you documents to PO BOX [redacted] Wyoming, PA [redacted] I would be more than happy to forward this information to our client for determinationThank YouAudrey C [redacted]

Dear Ms. [redacted] :We are in receipt of the above referenced complaint. Please see attached validation of debt for student [redacted] and an explanation of balance due. The past due balance is $8,286.25 and Ms. [redacted] can contact our collection manager Kim R [redacted] toll free at ###-###-#### to discuss any... questions or concerns. Ability Recovery Services, would like to work with Ms. [redacted] in resolving this account.Sincerely, Audrey C [redacted] Client Relations CC:file

Dear [redacted] , We are in receipt of the above referenced rejection. Please be aware that our client has instructed us to close and return [redacted] 's account. We have requested to the credit reporting agencies to delete the derogatory from the consumers credit bureau reports. [redacted] is retaining this account, if you should need anything further please contact them toll free ###-###-####. Sincerely,Audrey C [redacted] Client Relations Ability Recovery Services, LLC PO Box *** Scranton, PA ***Phone: ###-###-#### Fax: ###-###-#### Email: [redacted] @ars-llc.biz

Dear [redacted] We are in receipt of the above referenced complaintPlease be aware that we have researched our database under name; [redacted] under address [redacted] **, Sacramento, CA [redacted] and by phone number ###-###-####and have been unsuccessful in locating the accountCan you verify with [redacted] an account number or maybe under different nameI do apologize I just cannot identify in our systemThank you, Audrey C [redacted] Client Relations Ability Recovery Services, LLC PO Box [redacted] Scranton, PA [redacted] Phone: ###-###-#### Fax: ###-###-#### Email: [redacted] @ars-llc.biz

We are in receipt of the above referenced rejectionPlease be aware that our management has elected to delete the derogatory from the consumers credit bureau report [redacted] please know this is not policy to delete a bankruptcy from a consumers credit bureau report however we are providing the deletion as a courtesyPlease allow up to (3) weeks to reflect accordinglyIf you should need anything further, please do not hesitate to contact meSincerely, Audrey C [redacted] Client Relations Ability Recovery Services, LLC PO Box [redacted] Scranton, PA ***Phone: ###-###-#### Fax: ###-###-#### Email: [redacted] @ars-llc.biz

Dear Ms [redacted] : We are in receipt of the above referenced complaint and account is status as disputed Attached please a Student Enrollment Application and ledger for reviewPlease advise if this is not consumer and we take the necessary steps to removing from creditPlease feel free to contact me if you or the consumer should need anything furtherSincerely, Audrey C [redacted] Client Relations Toll free: ###-###-####cc:file

To Whom It May Concern:Please be aware that we where going to manually credit back consumer, however we received notification from our merchant that disputes where filed by consumer and they already chargedback our account. Consumer needs to contact her credit card company for refund since they already deducted monies from our account. Sincerely, Audrey C [redacted] Client Relations (o) ###-###-#### CC:file

Dear [redacted] : We are in receipt of the above referenced complaintPlease be aware that we were able to work out a amicable resolutionAccount recordings will be reviewed for quality assurance and followed up with our in house Policies and ProceduresIf you or the consumer should need anything further, please do not hesitate to contact meSincerely, Audrey C [redacted] Client Relations Ability Recovery Services, LLC PO Box *** Scranton, PA [redacted] Phone: ###-###-#### Fax: ###-###-#### Email: [redacted] @ars-llc.biz

Dear *** ***: We are in receipt of the above referenced complaintPlease be aware that we received consumers request for validation on December 2, and validation was sent to address of record on December 6, We have mailed another copy direct to consumer as of
3-21-2017.Upon review consumer can contact Kim R*** toll free ###-###-#### to discuss anything further.Sincerely, Audrey C*** Client Relations Ability Recovery Services, LLC PO Box *** Scranton, PA ***Phone: ###-###-#### Fax: ###-###-#### Email: ***@ars-llc.biz

Dear *** ***: We are in receipt of the above referenced complaintPlease be aware that we just acquired this account on 05/31/2016. We did not have this account in April (possible was with another agency)?Please send the information to me so we can update your account accordingly.You can
email me at: ***@ars-llc.biz or fax to ###-###-####If you need anything further, do not hesitate to contact me toll free ###-###-####Thank you,Audrey C*** Client Relations Ability Recovery Services, LLC PO Box *** Scranton, PA *** Phone: ###-###-#### Fax: ###-###-#### Email: ***@ars-llc.biz

Dear *** ***: We are in receipt of the above referenced complaintPlease be aware that I have been in contact with *** *** College and we have agreed to compromise the fees. Both parties are willing to take a loss on the difference owed of $211.31.If you or the consumer
should have any questions or concerns, please feel free to reach out to meSincerely,
Audrey C***
Client Relations
Ability Recovery Services, LLC
(o) ###-###-####
(f) ###-###-####

We are in receipt of the above rejectionPlease be aware that we have requested deletion on 4/21/We also did an update to EOscar to expedite (please see attached)Please do not hesitate to contact me if you should need anything furtherSincerely, Audrey C*** Client Relations Ability Recovery Services, LLC PO Box *** Scranton, PA ***Phone: ###-###-#### Fax: ###-###-#### Email: ***@ars-llc.biz

Dear Ms***: We are in receipt of the above referenced complaintPlease be aware that we put in for a deletion to the credit reporting agencies and marked account for pays client direct. *** will notify us of payments as they are madeIf you need anything further please feel free to
contact meSincerely, Audrey C*** Client Relations Ability Recovery Services, LLC ** *** *** Scranton, PA 18505Phone: ###-###-#### Fax: ###-###-#### Email: ***