Ability Recovery Services LLC

We are in receipt of the above reference complaint. Please see attached Itemized billing. As you can see the original amount billed was $1,135.00. Your current balance after insurance payment and adjustments is $340.50. For the insurance payment breakdown you will have to get right from your...

insurance company (they will not supply to a thrid party). Please feel free to contact me with any questions or concerns. Sincerely, Audrey C[redacted] Client Relations Ability Recovery Services, LLC PO Box [redacted] Scranton, PA [redacted]Phone:  ###-###-#### Fax:  ###-###-#### Email: [redacted]@ars-llc.biz

Dear [redacted]: We are in receipt of the above reference complaint. Please see attached online enrollment and student ledger for [redacted]. We have account marked disputed pending review from student. If you or the consumer should need any further information, please do not hesitateto contact me....

Sincerely, Audrey C[redacted]Director of Client Relations Ability Recovery Services, LLC(o) ###-###-#### (f)  ###-###-#### cc:file

From: [redacted]<[redacted].com>Date: Tue, May 24, 2016 at 9:10 AMSubject: Complaint ID: [redacted]To: [email protected] Revdex.com,Complaint ID: [redacted]I just recently noticed your email regarding my complaint.  Ability Recovery Services LLC responded that a statement was sent on May 6th, however it is May 24th and no such statement has arrived.  I have made several attempts to obtain a statement and each time I am told one will be sent.  The address they have is correct!Please reopen the case?Regards,[redacted]###-###-####

Please see attached statement for consumer to review. If consumer had insurance at the time of service please provide insurance information so that we may submit. Our collection manager is reviewing Ms. R[redacted]'s recording for quality assurance. If you or the consumer should need anything...

further please do not hesitate to contact Kim R[redacted] at ###-###-####.Sincerely, Patti D[redacted]Ability Recovery Services, LLC PO Box [redacted] Scranton, PA [redacted]

Dear [redacted]: We are in receipt of the above referenced complaint. Please be aware this was for 6/1/2015 Term 201570 on 7/5/2015 student withdrew/LOA received a 20% refund toward her courses. Financial Aid went back to the lender due to code A - withdrawal to zero credits.Please see attached...

validation. Balance due on account is $2,578.75, however, I can offer a 15% discount bringing the balance to $2,191.94 one payment due within 30 days from 08/08/2017.Consumer can contact Jeremy M[redacted] toll free at ###-###-####. Sincerely, Audrey C[redacted]           Client Relations Ability Recovery Services, LLC PO Box [redacted] Scranton, PA [redacted]Phone:  ###-###-#### Fax:  ###-###-#### Email: [redacted]@ars-llc.biz

Dear [redacted]: We are in receipt of the above referenced complaint. Please be aware that we have received authorization from [redacted] University to accept $140.31 as payment in full on the remaining balance due of $561.25. Student may pay online through our secure web portal at...

www.abilityrecoveryservices.com or they may contact me direct  toll free at ###-###-####. If you or the consumer should need anything further please do not hesitate to contact me. Sincerely, Audrey C[redacted]Director of Client Relations Ability Recovery Services, LLC P.O. Box [redacted] Scranton, PA [redacted](o) ###-###-#### (f)  ###-###-####

[redacted] We are in receipt of the above referenced complaint. Please be aware that we show consumer enrolling at [redacted] in 2014.  We have requested student enrollment agreement and ledger for review. We will send to [redacted] once available. Account has been...

marked disputed. Attached please find a file copy of the (30)day validation letter that was sent to consumer. If you or the consumer should need anything further, please do not hesitate to contact me. Sincerely, Audrey C[redacted]   
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Dear Ms. [redacted]: We are in receipt of the above referenced complaint. Ability Recovery Services is not showing receipt of payment, please provide proof of payment.We are showing a current balance due of $1,478.70Sincerely,Audrey C[redacted]           Client...

Relations Ability Recovery Services, LLC [redacted]

We are in receipt of the above referenced rejection. Please contact your local police department to file a police report. Once police report is filed it can be forward to our office to send to our client for review. Account has been status accordingly. If you need anything further please do not hesitate to contact our collection manager Kim R[redacted] at ###-###-####.Sincerely,

We are in receipt of the above referenced complaint. Please be aware that we have been in contact with [redacted] and worked out an amicably resolution. If you or the consumer should need anything further, please do not hesitate to contact me. Sincerely, Audrey C[redacted]    Client...

Relations Ability Recovery Services, LLC PO Box [redacted] Scranton, PA [redacted]Phone:  ###-###-#### Fax:  ###-###-#### Email: [redacted]@ars-llc.biz

Dear [redacted]: We are in receipt of the above referenced complaint. We acquired account on March 5, 2015 consumer was sent a validation notice on March 6, 2016 to [redacted], Denver CO [redacted] notifying [redacted] his account has been placed with an outside agency for collections.  It also...

states if not paid or disputed within 30 days from receipt of notice account would be credit reported. Consumer received (3) additional notices and several phone attempts. [redacted] contacted our office on July 31, 2015 @11:36 AM and cleared up his account (after 30 day reporting period).  We will delete account from consumers credit bureau report as a courtesy. If you or the consumer should need anything further, please do not hesitate to contact me. Sincerely,

Dear [redacted]: We are in receipt of the above referenced complaint. Please be aware that our legal department has reviewed the recordings and found on  January 25th, 2016 at 5:53:27 PM [redacted] authorized Ability Recovery Services, LLC to run (5) payments of $81.04 starting on...

2/19/2016 then bi-wkly. Attached please find a paid in full verification for consumer. If you or [redacted]n should need anything further please do not hesitate to contact me. Sincerely, Audrey C[redacted]Client Relations
Ability Recovery Services, LLC
PO Box [redacted]
Scranton, PA 18505
Phone:  ###-###-####
Fax:  ###-###-####
Email: [redacted]@ars-llc.biz

Attached is a copy of the cashed check in the amount of $171.60 which was also mailed to the collection agency.

We are in receipt of the above referenced complaint. Please be aware that we have sent (4) notices the first being 7-29-16 which was the 30 day validation notice.The phone number we have on file is ###-###-#### which is listed on your enrollment form and on the Revdex.com as a contact number for Timothy...

WilsonAttached please find the student enrollment agreement for review. If you should have any questions or concerns, please do not hesitate to contact Paul M[redacted] toll free at ###-###-####.Sincerely, Audrey Conflitti    Client Relations Ability Recovery Services, LLC PO Box [redacted] Scranton, PA [redacted]Phone:  ###-###-#### Fax:  ###-###-#### Email: [redacted]@ars-llc.biz

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Dear [redacted], We are in receipt of the above referenced complaint. We are showing [redacted] enrolling in the Pharmacy Technician course at [redacted] on February 6, 2017 with a last payment date of March 5, 2014. Please see attached Enrollment Agreement and Student Ledger for review. Let...

me know if you need anything further. Sincerely, Audrey C[redacted]    Client Relations Ability Recovery Services, LLC PO Box [redacted]  Scranton, PA [redacted]Phone:  ###-###-#### Fax:  ###-###-#### Email: [redacted]@ars-llc.biz

Dear [redacted]: We are in receipt of the above referenced complaint. Please be aware that we have contacted our client [redacted] for validation of debt. We have updated consumers account to reflect a disputed account (Pending police report and validation). Once paperwork is received we will...

forward to consumer for review. If you or the consumer should need anything further please do not hesitate to contact me. Sincerely, Audrey C[redacted]    Client Relations Ability Recovery Services, LLC PO Box [redacted]  Scranton, PA [redacted]Phone:  ###-###-#### Fax:  ###-###-#### Email: [redacted]@ars-llc.biz

Complaint: [redacted]
I am rejecting this response because I would like to be provided witthe below mentioned things:* The amount you claim I owe you* Explain and show me how you have computed the amount* Send me the copies of any documents that prove I agreed to pay the alleged amount * Identify the original creditor* Confirm that the account has not crossed the SOL period* Prove that you're a licensed debt collector* Show me your license numbers and registered agent.Regards,
[redacted]

Dear [redacted]:  We are in receipt of the above referenced complaint. Please be aware that [redacted]'s account has been closed and returned back to [redacted] for collections. Consumer should contact customer care at: ###-###-#### for further assistance. We have requested to the bureaus to...

delete the derogatory information from the consumers credit bureaus reports. If you or the consumer should need anything further, please do not hesitate to contact me. Sincerely, Audrey C[redacted] Client Relations Ability Recovery Services, LLC Phone: ###-###-#### Fax: ###-###-####cc:file

Dear [redacted]: We are in receipt of the above referenced complaint. Please see attached 50% discount letter that was sent last year. We will extend this offer for an additional (15) days from 04/25/2017.Please feel free to contact me if you have any further questions or concerns. Sincerely,Audrey...

C[redacted]    Client Relations Ability Recovery Services, LLC PO Box [redacted] Scranton, PA [redacted]Phone:  ###-###-#### Fax:  ###-###-#### Email: [email protected]