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Zona Restoration

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Zona Restoration Reviews (93)

Excellent experience with Zona Restoration. Needed a hot water heater replaced. The plumbers were very professional and completed the replacement in a timely manner.

Aaron & his team took care of my small water damage job and treated it like it was their one and only job! The impeccable customer service started the moment I called and continued through my two week house repair. Not just by Aaron (the owner) but by everyone on the crew. They treated my house with respect and gave me an detailed oriented finished result. I would use them again and highly recommend Zona Restoration to any homeowner that cares about their home.

Very professional. On time, thorough, detail oriented, respectful, hard working, focused, efficient. Zero complaints! All good!
Mike was excellent.

highly recommended. Professional, timely, thorough. I would hire a gain

I recently had water damage from my hot water heater leaking. Unfortunately my Insurance Company denied my claim. I was very upset after having to cover the charges of the first restoration company that my Ins. company sent out to my home on top of being faced with paying for the dry wall, floor, and bathroom repairs. After working with a Public Adjuster he referred me to Zona Restoration. The staff at Zona Restoration was very nice and professional, as all restoration companies start off. We all know when a Restoration company is called out the homeowner is already stressed and probably overwhelmed. However, the office coordinator Kelli C. was a pleasure to work with. She stayed in contact with me throughout the entire process via email and phone calls. She answered any questions I had, and if she didn't have the answer she would get it and contact me later. The men that repaired my home was professional from day one to the end of the job. They arrived on time on the day they said they would, and put in full days work. I was very impressed with the care the guys took in preparing my home for the repairs. Jeraldo and Ramon were professional, courteous, and done and awesome job. The skills these men had was very impressive. I've had restoration and other work done over the years and none have compared to the work or the professionalism that Zona Restoration staff gave. There are a lot of restoration companies out there to choose from, some do a good job but have poor customer service, and the work may not be done in a timely manner. I would highly recommend Zona Restoration to my family, friends, neighbors, and coworkers.Thanks to the entire staff that I worked with at Zona Restoration for a job well done. Sincerely, Robin Y.

Zona is one of the most professional companies I've had the pleasure of working with! They are punctual and honest. Their technicians are both friendly and knowledgeable. I would highly recommend their services to anyone!

Wow, what an awesome positive experience. I would highly recommend this company. They responded to my flood within 2 hours of my call. The moment Aaron answered my call I knew this was the right company. He had a calmness in his voice when I was very much upset and he calmed me down. Aaron explained to me that his crew would be out he explained the whole process of drying out, checking for mold etc. Will and the crew worked very hard and kept me informed every step of the way. The next person I met was Ken and his crew who put my house back together again. From start to finish, TOP NOTCH CREW and COMPANY. I highly recommend them.

We had a great experience using Zona Restoration. We used them to repair water damage to our rental property in Avondale Arizona. All work was completed on time and the price was very reasonable. They are to be commended for their great communication. Many times I sent emails late at night and I still got a response that night. I would definitely use them again.

I hired Zona Restoration to come take care of some water damage and subsequent mold remediation for a guest bathroom in a rental property of mine. It was a relatively small project, but couldn’t be more grateful for the time and consideration they dedicated to it. They were very thorough with their work and concise with completion. The owner, [redacted], not only coordinated with my Tenant and their schedule to perform the work, but he also dealt with my insurance company to get them to cover the whole project after they told me they weren’t going to cover any of it… Hands down would recommend them for any project big or small!

One of the best companies in this line of business - knowledgeable, responsive and very communicative. As an AZ Realtor, I need the best when it comes to restoration issues, etc., I wouldn't use any other company other than Zona Restoration. Thank you for all your help!!!

I couldn't have been more satisfied with zona restoration! They were awesome to work with and fixed my problem and got my place back to normal in no time! I would recommend them to anyone who has restoration needs!

Professionalism, honesty, responsiveness and great communication. What else can you ask for? As a business owner, I know what pride in a job well done is and Zona Restoration it. There's a reason they have so many fantastic reviews. Look no further, this is the company you want to call!

I had 2 major bathroom/shower overhauls completed by Zona Restoration. Would like to say the jobs were done exceptionally well, on time, and what I feel was a reasonable price. The energetic owner, [redacted], will keep you completely informed throughout the process with any necessary changes or unforeseen problems that should arise. Being an absentee property owner, it's good to feel the project is in good hands. Highly recommended.

Very happy we called Zona Restoration. They answered the phone when we called, were available to meet almost immediately, were extremely knowledgable, and were friendly and proactive throughout the process of getting our rental property repaired. I wish all contractors were as easy and friendly to work with. Thank you Kelli and Aaron!

I have been referring clients and friends of mine to Zona Restoration for over a year now. They do great work, on time and walk you through the entire process. Although I hope never to need their services, I feel very confident referring them to anyone in need of their services.

Great team, easy to work with, fair price and they do it in a timely, professional manner. Aaron and his team did a fantastic job on a rental property that I have; and all arrangements were done over the phone, since I'm in a different state. I'm an extremely satisfied customer!!!

Aaron from ZonaRestoration went above and beyond to get my house back to normal after flood and mild damage, in the shortest amount of time. Zona did an immaculate job, took attention to detail and were punctual and reliable. I've had flood damage before and the previous company did not even come close to Zonas standards! I know and appreciate the difference Zona makes in their customer service. If they say they show up at x date/time, they do! If they say they will call, they do!

They have handled my highly uncooperative insurance company with grace and I feel truly sorry they received the run-around from said insurance company. Despite Zona having trouble with my insurance company, they were a class act company and delivered! Thank you. I can highly recommend calling them in time of need!

I called Zona Restoration to handle a rather small, but very nasty job resulting from a water leak in a small utility room off the kitchen. Not only was Aaron very responsive to my needs on this job, he also provided me with valuable information concerning safety requirements for the cleanup. His pricing is very competitive and his crew was professional, on time, and handled the project perfectly. I would highly recommend this company!

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Description: Water Damage Restoration, Flood assistance, Floor Removal, Mold & Mildew Inspection, Mold & Mildew Inspection/Removal/Remediation

Address: Valleywide, Tempe, Arizona, United States, 85285

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