Zona Restoration

Zona is the best! Not only are they extremely reliable, but the are thorough, fast, and they are a one-stop shop!

My tenants expressed concern of mold, and Zona was out at my property within 1 day. They did multiple tests, paid for a 3rd party test, had excellent communication with my tenants, AND they did all the build-back work. I obviously hope I never need to call them again, but if I ever have any water or mold issues, I know exactly who I am going to call and feel more relaxed knowing I have them to count on!

Zona recently completed a full gut reconstruction of my condo after it was flooded. I fired my first contractor because they were not responsive which led to me finding Zona. I wish I would have found Zona right away because they were responsive and had guys working on my place within a day or two of agreeing to work with them. One of the best things I liked about Zona is that they used the same software to estimate costs as my insurance company. It can be a real hassle if you have to negotiate a settlement with the insurance company and then again with a contractor for what they will actually do the work for. Zona knew my insurance guy and that made things much easier on me. Aaron was always available for questions and helped guide me through the process. I think they did good work and I was happy with the way things turned out. I would recommend them since they are honest in their prices and will get your place put back together quickly.

I had a flood that started from my water heater in my garage at my house in tempe. It damaged my baseboards and drywall and within an hour Zona Restoration had their crew on site to help dry out everything that was affected by the water damage. They were always on time and thoroughly explained the entire process. After everything was dried out they quickly put everything back together and I cant even tell the water damage happened in the first place. Thanks again ZONA! You guys are the best!

We had Zona out to help us with a kitchen flood recently. Their team was very pro active in addressing the issues to make sure that our home was rebuilt properly and made inhabitable again! Their professionalism is second to none in this industry! I Highly recommend them!

Recently we came home from a trip to find water damage from a leaking toilet tank, although the outside supply faucet to the house was "off". Zona Remediation was at our house within a day, inspected the damage, and over the next few succeeding days performed the needed remediation, and provided the necessary documentation for our records. The work was complete, professional, and expeditiously performed. Jacob deserves high marks for his thoroughness, fine work, and meticulous attention to our needs during the process.. Kelli, Office Coordinator, whom we "met" only over the phone, is kind, gracious, caring, most knowledgeable, friendly and very helpful. She made "things happen". Both truly are a credit to the company. Based on this one experience, and it was excellent, we highly recommend this company.

Zona Restoration is in a league of their own. To this day, they are the only contractor company that sent a Thank you Card to my house after the job. They were professional, they were prompt, and they also referred me over to an amazing painter. For my job, I do Residential Mortgage, and I have referred them to my customers, and the feedback is always positive.

I got home and my kitchen floor was covered in water. :-( My landlord said find someone to take care of it and he would cover the bill. I called Zona Restoration and they took care of everything! They came to my apartment, stopped the leaking and explained everything. It turns out one of the hoses for my dishwasher cracked or something. They dried out the floor and all the cabinets, made sure there wasn't any mold growing and even found a plumber to take care of installing a new plumber. They even said because I used their plumber that they would cover any water damage from the dishwasher forever! Who does that!?!? I'm so happy I called them. *5 stars*

It's not every day you come home to find a flooded living room and flooded bathroom...I wasn't sure what to do, so I got online and did a search for water damage Tempe. I found Zona Restoratinon and they had great reviews, so I called them and they were at my house before I knew it. I was concerned with all of the water that black toxic mold could grow. They assured us that things were being dried properly and that black toxic mold needs 48-72 hours before it can even begin to colonize. They came back to my house every day to check on the water damage and by the 3rd day all of the water damaged materials were dry. They were very responsive with getting the house put back together as well. After the drywall and painting were finished I couldn't even tell that the areas had been water damaged and a restoration had taken place. Thanks again for all of your help. The place looks incredible!

I recently had water damage from my hot water heater leaking. Unfortunately my Insurance Company denied my claim. I was very upset after having to cover the charges of the first restoration company that my Ins. company sent out to my home on top of being faced with paying for the dry wall, floor, and bathroom repairs. After working with a Public Adjuster he referred me to Zona Restoration. The staff at Zona Restoration was very nice and professional, as all restoration companies start off. We all know when a Restoration company is called out the homeowner is already stressed and probably overwhelmed. However, the office coordinator Kelli C. was a pleasure to work with. She stayed in contact with me throughout the entire process via email and phone calls. She answered any questions I had, and if she didn't have the answer she would get it and contact me later. The men that repaired my home was professional from day one to the end of the job. They arrived on time on the day they said they would, and put in full days work. I was very impressed with the care the guys took in preparing my home for the repairs. Jeraldo and Ramon were professional, courteous, and done and awesome job. The skills these men had was very impressive. I've had restoration and other work done over the years and none have compared to the work or the professionalism that Zona Restoration staff gave. There are a lot of restoration companies out there to choose from, some do a good job but have poor customer service, and the work may not be done in a timely manner. I would highly recommend Zona Restoration to my family, friends, neighbors, and coworkers.Thanks to the entire staff that I worked with at Zona Restoration for a job well done. Sincerely, [redacted]

Zona Restoration is caring and conscientious and I recommend them highly. Let’s face it, when you NEED restoration because of flooding or some other ordeal it’s not fun. My need for Zona Restoration’s service were caused by carless mistakes made by a contractor. It was so nice to have the people with Zona step in and clean things up. Their staff (especially Jacob) were very meticulous. Zona had to dry out then completely gut my daughter’s bathroom, remove a bunch of drywall and hardwood flooring from a couple rooms affected by the accident. They did this fast with great care and concern for my family. My wife NEEDS her house clean and is very distraught when it’s a mess. Zona Restoration did an amazingly thorough job of cleaning up all dust and debris from their work. Nobody had to ask or demand them to do this…they did it on their OWN. I’ve spoken with the leader (Aaron) and various support staff (Kathy & Shauna) and found EVERYBODY in the organization to be top notch. Thank you for your help cleaning up the mess at our house.

We had a good experience with Zona restoration. They were very helpful in replacing a poor subcontractor that worked for them, with a competent subcontractor to complete the job correctly. They were accommodating and made sure the remodel on our house was done right.

My wife finally got the best of me and had me call around for a mold test in my home. Turns out there was a roof leak that slowly grew some mold in between 2 rooms. Zona showed up, explained everything and had the tests back in a few days. They quarantined the area, removed everything exposed to the mold and sealed it all in. They even found better molding and baseboard when they were done. Good as new. I'm happy.

I'm not sure how many construction companies other people out there have had to work with, but I cant tell you it can certainly be PAIN in the a$$ finding a good one. My house recently flooded in Scottsdale and I wasn't sure who I was supposed to call. I found Zona Restoration on Yelp and based on their reviews figured i'd give them a shot. It was my first time having to deal with water damage and I wasn't sure exactly how the whole process would work or how much it would cost. Kelly, the lady who answered the phone was very knowledgeable and explained that they would quickly get a technician out to my house to take a look at the damage and provide a free estimate. A FREE ESTIMATE, I loved that. It seems like everyone else wants to charge at least $100 to come out and even look at something. When the Zona team showed up they were very diligent and were able to explain to me that going through my insurance to handle the water damage would be cheaper than paying out of pocket. They worked with me every step of the way and quickly had that water removed and my place completely dried out. After the restoration was completed they put me in contact with the reconstruction team and started getting the repairs handled. I was SHOCKED that they were able to match everything so closely and to be honest, my place looks even better than it did before. Water damage is not something ot mess around with and i'm so thankful I found such a good company to work with. I would definitely recommend Zona Restoration to anyone who has to deal with a flooded house or anything damaged by water for that matter. Thanks again Zona Restoration!

Zona Restoration helped me through a water damage claim at my house in Tempe. They came out right away and walked me through the whole process. They started by extracting water and setting up equipment to dry out everything that got wet. Their crew was knowledgeable and professional and even helped answer the questions I had on mold removal and mold testing. I would highly recommend them to anyone who needs any flood clean up or water removal services. Hopefully nothing like this happens again, but if it does I know I'll be calling Zona Restoration!

Hi, I had an excellent experience working with Zona Restoration. I had some concerns over mold in my shower, and so rather than just have one company do the testing I scheduled two companies to test after looking them up in AZ Board of Contractors, the Revdex.com.org and anywhere else I could find on the net. Zona Restoration did a much better job as they did both an air quality test in the shower and another one outside so that I had something to compare it to. A 3rd party lab provides the results and since Zona Restoration provided the lab results and the other company I had to really push for them to send me the real lab results rather than one that they had typed (and gotten some numbers wrong) from the actual report. Aaron from Zona Restoration was very understanding and helped me understand the numbers that I was seeing. I would definitely recommend Zona Restoration for any testing needs you have or bathroom remodeling needs. They're top notch and provide excellent service. Craig from Mesa

Zona Restoration was AMAZING!!! I had some mold damage that was showing in our bathroom so I decided to look into getting it fixed. I found Zona Restoration on a search online, and I had remembered seeing their trucks around the town so I gave them a call. The owner [redacted] (yeah the owner!) came out the next day and assessed the damage and figured out the source right away. They were able to do all the demolition and repair within the week and were extremely fast and professional. Having a ten month old they also, helped work around our schedule while doing a fantastic job, which was unbeleiavble helpful.
Thank you so much Zona Restoration!

Really great company and easy to work with! [redacted] was great at keeping up with repairs as they happened and making sure everything was done right. I'm a renter in a place that had water damage and he was really helpful in explaining everything to me when I know he also worked with the owners and property manager as well. Everything was done really quickly too which was great. The guys they sent always cleaned up after themselves when they were done and before they left for the day. Would definitely work with them again!

Zona has great customer service to go along with a great work ethics! I spoke to several Zona workers and managers and they all were they same! Nice, courteous, and friendly. Will always choose Zona!

The folks at Zona Restoration are top notch. We were absolutely taken care of at every turn. We had a mold issue that was caused by a roof leek. It was in a bedroom of our Father's House. Jason came over accessed the room and from then on, "no worries" He made it as easy for us as possible. I think the hardest job he gave me was opening the door, :).

No other company will help us with a restoration issue but Zona

If you are looking at other companies as you are reading this review, look no further, call ZONA! When I contacted ZONA, we had an unfortunate water emergency in our brand new home. We had contacted a company before ZONA based on a Google search. When that company came to our home, they were in unmarked vehicles, looked at our situation and scratched their heads. They even called for backup. It seemed that our issue was very straightforward, but they clearly were not 100% sure on a game plan. Sensing that something was not right, I called a very reliable source of mine in the insurance business and she said to immediately send the other company away and call ZONA.

Within just a short period of time, Jason from ZONA came out; he was very very professional, looked at our home and confidently came up with a game plan. He got to work right away and helped us feel at ease. He stayed into the early hours of the evening as he wanted to make sure all of the work was done right. As the next few days unfolded, they came as they promised, on time, with a professional crew, vehicles and equipment in tow. Their owner, Aaron, even came out to take a look at the house first hand. We appreciated all of the smooth communication from the minute we called them.

As you can imagine, with a brand new home, we wanted everything back in close to perfect condition. I know there is no other company out there that can do the work ZONA had done. They worked with us to make sure every minor detail was just right. They have stayed true to their word that they want to make us happy at the end of the day, and love the final product. We cannot say enough great things about Aaron, Jason, Will and crew, we will always appreciate them making a very unfortunate situation as smooth and positive as possible. THANK YOU!